Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(593 Reviews)

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Gilles  - 

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Riu Palace Antillas: Rius Palace Antillos

We had a great vacation the accommodations were great. The entertainment team was fantastic and very friendly with everyone, they organized many different activities. The restaurants had great food and the food display was very elegant. I think that they could or should have some limitation on reserving chairs on the beach and at the pool so everyone can have access. There was times when towels were put on chairs in early morning and nobody shoed up till the end of the day which made it hard to  [... read more]

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Private  - 

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Renaissance Wind Creek Aruba Resort: Very Nice Resort

This is a fabulous hotel with many features. We enjoyed the private Island with the flamingos, the restaurants had a nice variety of food, the staff was friendly, the rooms were clean and nice, the location was great-right on the main street. We enjoyed the pool/beach area as well and enjoyed watching the cruise ships come and go.The only complaint was that we had to carry around our card with us and sign for every meal and drink. It was most inconvenient at the pool bars as the service was s [... read more]

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Private  - 

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Divi Aruba Beach Resort: Awesome Resort!!!!!!!!!!!!

Amazing week at the Divi - the people are amazing and the facilities are outstanding! Well kept, clean and safe. Lots to do in and around the resort. I would recommend the Divi to couples or families looking to get away. The weather was fantastic.

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Terry  - 

Verified Purchaser

Riu Palace Aruba: good resort

i was pleased with the resort, the food was all good, rooms were clean, beach is great and the pools were good. The staff were very nice to work with if we needed anything at all. Best of all the weather was fantastic!.

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Colleen  - 

Verified Purchaser

Riu Palace Antillas: Exceeded our Expectations

Firstly let me say that the people of Aruba and at the hotel are extremely kind and professional. We couldn't get over how clean everything was and how well run the hotel was also. There were always managers around asking if everything was good and if they could do anything for us. We had connecting rooms which was great as we were a family of 4. The food was absolutely amazing and always a variety. With all 4 of us liking different things we never went to bed hungry. They had live music pl [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: service was on the poor side

The resort was well maintained. Food selection was awesome. Bartenders and wait staff in specialty restaurants were fabolous. However staff in main dining area and front desk were definitely not friendly at all.

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Private  - 

Verified Purchaser

Riu Palace Aruba: Everything was great..I liked the beach, pools and the food quality.

Service was friendly but not over the top. The only negative comment that I have for this hotel is the LOBBY!! It is very outdated and since we get our first impression when we enter the facility through the lobby, I almost regretted picking this place. But once you exit the lobby, all was great. I also liked the proximity of this hotel to the little local strip of shops and restaurants.

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Private  - 

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Amsterdam Manor Beach Resort: Location and comfort

Amsterdam Manor in Eagle Beach is in a fantastic location in Aruba with few good restaurants, shopping and entertainment options near by. The room looked exactly as pictured, super clean and comfortable. It was very easy to communicate with the staff, they do everything to make staying at this place a great experience! I can only recommend this hotel, five stars!

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Private  - 

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Riu Palace Antillas: A great week!

Hotel grounds were immaculate. Staff work hard to ensure all is clean. Food was excellent. Only complaint is there was no Japanese dining option at the Antilles and we could not use the Riu Palace Aruba a la cartes. Mattresses were not the best and pillows were uncomfortable. Staff definitely elevate the hotel to a higher class. Great location.

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Private  - 

Verified Purchaser

Riu Palace Antillas: Great resort

The resort itself is in need of some serious renos. It fails in comparison to other resorts that have spend the time to bring their resorts up to a better standard. The rooms are tired and mold in the bathtub is not a plus. The bed was not comfortable at all, it was lumpy and cause both me and my wife back pain. we both ended up at the spa for back massage to help ease the pain. Now on the brighter side, the staff at this resort is exceptional. I had a great time around the pool with the entert [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Great resort

We loved the RUI. The resort was very clean, ate at al la cartes all 7 nights and dinners were excellent. Wi-fi is available through out entire resort and even the beach (although know should unplug while on vacation.) Only thing I would say needs improvement would be night entertainment. Would go back again for sure love that only a 20minite rode from airport.

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Private  - 

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Amsterdam Manor Beach Resort: Five stars resort

Amsterdam Manor in Eagle Beach is in a fantastic location in Aruba with few good restaurants, shopping and entertainment options near by. The room looked exactly as pictured, super clean and comfortable. It was very easy to communicate with the stuff, they do everything to make staying at this place a great experience! I can only recommend this hotel, five stars!

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Private  - 

Verified Purchaser

Riu Palace Antillas: Fabulous resort

The hotel was amazing, clean and very friendly staff. The manager greeted us on our first day, he welcomed us and asked if everything was to our satisfaction. The staff at the reception/main lobby was also very helpful. Bartenders and servers all very helpful, the whole resort was very clean. Excellent place to vacation, we'd definitely be back.

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Victoria  - 

Verified Purchaser

Riu Palace Aruba: Paradise

Our stay was absolutely amazing. Check in was a breeze, we received our envelope and within 20 minutes, we were all settled by the pool. Our room was clean, spacious, and the best part was the ocean view from the window AND the balcony... Simply stunning. The cleaning lady did an amazing job every day and our fridge was always filled. At the pool bar, excellent service. Entertainment was great, both during the day by the pool and at night upstairs. Alex at the bar upstairs makes the best drinks. [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Fabulous Resort

Great vacation! Rooms were nice, staff was great, pool and beach were awesome. Enjoyed the casinos in both Riu Hotels. Food was really good, including the buffets. I would highly recommend this resort!

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Private  - 

Verified Purchaser

Riu Palace Antillas: Riu Palace Aruba is a great place for the family

Overall the hotel is great. excellent service and staff. the grounds/rooms are clean and well maintained. the food and restaurants are well above average for an all-inclusive, especially the buffet (we usually aren't big fans) changing the variety daily. the proximity of the hotel for walking the beach/boardwalk to see the shops and various beach bars is perfect. Also for walking down the street to the shops, restaurants and coffee shops at night. very safe. $11 taxi ride to downtown Oranjesta [... read more]

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Carla  - 

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Riu Palace Antillas: Beautiful beaches

The hotel is in a great location not far from shops and restaurants. It’s a very large hotel with lots of dinning options. This is our 4th time visiting Aruba and our first time at the Riu. We had perfect service the staff was great. And never bothering you for tips. The pools are large lots of options and shaded areas. My only down fall would be the rooms they are a little dated. But very large and clean. The hallway carpet has a bit of a smell and is very old but overall we had a great time  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Great food, great people!

I was extremely pleased with the quality of food. Even the hamburgers were delicious! Everything, from the entrees to the desserts, was a feast to the palate. The staff were very pleasant and helpful. The cleanliness, both inside and out, was obviously a big priority. The staff were always available and eager to meet our every need. The only complaint I have is that the hotel Riu Palace Antillas requires serious renovations and updating. Many times we had to open the toilet tank to replace the  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Aruba: Beautiful Beach

Great pool and beach Poolside waiters Raoul and Nelson were amazing. Rest of the staff could care less that you were a guest. Beds were comfy but pillows suck. Small and lumpy. Asked for new ones at front desk and never did get them. Room cleaning was hit and miss - short on towels, no water fill up in fridge. For a 5 star disappointing. Entertainment was mediocre. Acrobats were good but same performers each night with different costumes. Charlie's bar in st Nicholas was a blast. Rent a ve [... read more]

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LisaDic  - 

Verified Purchaser

Riu Palace Antillas: Even better than the 1st time!

Our second time visiting Aruba and staying at this resort. Once you step off that bus, you enter a world of amazing service, friendly people who appear to truly enjoy their jobs, incredible food with large variety and freshness day after day and immaculate cleanliness. Managers always circling the resort - highly visible and engaging - ensuring guests are satisfied and enjoying themselves. Gomez and Justin were an amazing part of our trip. Engaging, entertaining and always going above and beyo [... read more]

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