Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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Paulina  - 

Verified Purchaser

Riu Latino: Riu never disappoints

We loved the hotel, food was delicious and plenty, people were friendly and welcoming. The hotel was clean and you can tell staff cares about it, bravo! The staff made us feel safe, comfortable and welcomed. We’ll definitely be back! My only suggestion, the laundry detergent that is used for the sheets smells very strong and I had issues sleeping because of it, looking for something with a softer scent or no scent would be better.

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Susie  - 

Verified Purchaser

Riu Ocho Rios: Expected better

The Asian food display was not appetizing. The Asian and Steakhouse restaurants were 6/10. The buffet food was good to start then slowly went downhill. There was no music/dancing past 11 p.m. The beer was always room temperature. Service was good. The beach itself was nice except when you step on rocks.

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Private  - 

Verified Purchaser

Riu Palace Aquarelle: Disappointment for a Riu

The food at the buffet was horrible. It was over cooked, salty and then too sweet. The water park was no water park it was 4 slides. Fake photos. The cleaning staff and reception was excellent. The pools were amazing . The entertainment staff did their best to keep the fun going and kids occupied. The beach had lots of rocks and seaweed. Some of the wait staff was excellent And some ignored you unless you tipped them.,or seemed as you would .

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Private  - 

Verified Purchaser

Riu Caribe Cancun: Riu Caribe Resort, Cancun – A Perfect 10/10 Stay

We just returned from an unforgettable stay at Riu Caribe in Cancun, and I can confidently say this resort exceeded all expectations. From the moment we arrived, everything was smooth, relaxing, and downright enjoyable. The Grounds & Rooms: The property is absolutely immaculate — meticulously maintained with lush landscaping and clean, open walkways. The rooms are modern, spacious, and thoughtfully designed, with beautiful full or side ocean views from every room. Housekeeping did an outstan [... read more]

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Private  - 

Verified Purchaser

Riu Caribe Cancun: Riu Caribe Resort, Cancun – A Perfect 10/10 Stay

We just returned from an unforgettable stay at Riu Caribe in Cancun, and I can confidently say this resort exceeded all expectations. From the moment we arrived, everything was smooth, relaxing, and downright enjoyable. The Grounds & Rooms: The property is absolutely immaculate — meticulously maintained with lush landscaping and clean, open walkways. The rooms are modern, spacious, and thoughtfully designed, with beautiful full or side ocean views from every room. Housekeeping did an outstan [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Fantastic!

The hotel and amenities were amazing. We’ve been to the Riu now 10 times. Food is Great. Accommodations were great and the beach was beautiful. Staff was absolutely wonderful. I would recommend Aruba to Anyone Considering a vacation there.

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Private  - 

Verified Purchaser

Riu Latino: Second timer!

Just came back on Saturday. This place has it all. The food is amazing. Four restaurants to choose from without needing to make reservations. The beach was amazing. Some seaweed but would always be cleaned and we swam in the ocean everyday. The pools are clean. The grounds are immaculately clean. Theres always entertainment or a party, but lots of quiet space for those who want quiet time. The only thing is that there's seperate music playing at the different pools and sometimes, it's a bit anno [... read more]

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Robbie55  - 

Verified Purchaser

Riu Latino: This resort checked all the boxes. Bravo Latino!

This was my first trip back to Mexico in over 30 years and Riu Latino checked all the boxes. It’s a relatively new hotel and it shows. All the amenities from the lobby, to the restaurants, the five pool decks, multiple bars, the water park, lounge chairs, sun covers and our room, everywhere we looked we found this resort equipped with the latest and the greatest. The grounds are beautiful and well manicured, we saw maintenance staff working diligently every day. The waiters and waitresses in all [... read more]

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Private  - 

Verified Purchaser

Riu Dunamar: nice resort

The rooms are clean and are cleaned everyday. The buffets and restaurants are also clean. The waiters are friendly and often check up to see if you need anything else. The beach is nice and so are the 4 pools.

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Suga_  - 

Verified Purchaser

Riu Negril: Not how I remember

The hotel is still pretty good but now how we remember it from a few years ago. Food is still great. Entertainment is still terrific. Front staff was great. But onto the not so great. Issues with cockroaches. Which we never experienced there before. Salon stylist was rude for no reason. I asked if they had an idea of how long it would take to braid my daughters hair just for planning purposes and the person doing the booking tried to ask the stylist. She wouldnt even look as us and it was us tha [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Perfect week

The service was great. Resort clean and well staffed. Ocean swimming was a blast. The weather report was saying rain the whole time but it was fabulous and a good mix of sun and cloud. It rained briefly overnight but days were amazing! Lots of shade and umbrellas for rent in the beach!

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Victor fountain  - 

Verified Purchaser

Riu Palace Aruba: the bar at the pool , room .

at our pool bar ask for a mix drink no machine to mix , i go next door at the pool bar they had all the drinks that i ask for, all the mixers and great service so i tip them , we had our 10 year old with us so we had to stay at the palace, next door the food was better the resort was cleaner it had washrooms at the pool area not at the palace we have been to Aruba 4 times now all we have stay at both one more the kids rui land had times on monday and tuesday not open it was open on wed thur a [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Amazing beach, great resort and location

Stayed here for our honeymoon in June 2025 and loved it. - Beach was beautiful and the resort's best feature. Pools were nice, although we didn't use them as they were usually quite crowded. - Drinks and food were great too - liked the restaurants and buffets always had fresh food and were consistent (although we were not a fan of the desserts). We especially liked the 24 hr cafe, was very convenient. - Room was modern, nice bed and the hotel and bathrooms were always clean. - There is  [... read more]

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Nater335  - 

Verified Purchaser

Riu Republica: Review

Overall, if you want to party, this is the resort for it! Food was amazing, and customer service was 7/10 most times! A few things, At check in they gave me and my friends our room keys but never gave us any towel cards (We didnt even know these cards existed until we went to go get a towel). So we just air dryed all week. When we went to go checkout, they asked for out towel cards and we said we don't have one and the lady working the front said, $20 us dollars (per card, per guest) if yo [... read more]

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Mugs  - 

Verified Purchaser

Riu Palace Aruba: Somewhat enjoyable week

We've been to Aruba many times but this was our first time at the Riu Palace. The accommodations were somewhat disappointing. We had booked a junior suite and the first one we were given was on the ground floor with a 'garden view' which turned out to be a construction site for the neighboring resort. We asked to be moved and the following day we had a suite on the 7th floor overlooking the pool. It was just okay - very dated and extremely noisy. Turns out one of the Riu Palace towers was also u [... read more]

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Private  - 

Verified Purchaser

Riu Santa Fe: Great time at RIU Santa Fe

Had a great time at Riu Santa Fe. The resort is well kept. Rooms are modern and well equipped. Beds were comfortable. The only complain is that most of the A Lacarte restaurants are buffet style. The steak house is not but you have to line up at 5:00 pm to get a place. I don’t understand why they just don’t take reservations and spare us from standing in the blazing sun for min 45 min. Otherwise the food was good and in abundance. Ancaster

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Private  - 

Verified Purchaser

Riu Latino: Short trip great hotel

The food was amazing. The place was clean. There was a club on site. The waterpark was ok. The beaches had some seaweed but if you get pass the shore it's not so bad. The gift shop was pricey. A little far from Cancun.

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Private  - 

Verified Purchaser

Riu Republica: Nice beach, but many rooms with no AC

Food was amazing, beach was nice. Not that much sargassum compared to other resort in Punta Cana. Not the bad, we were the first to exit the bus and reach reception and were given a room with no AC. We asked to change room and instead they insisted in sending someone to check the AC with took 3 hours. Finally they were forced to give us another room however they wanted to give us a room with 1 bed. We needed 2 beds. After arguing they finally gave us a room with 2 beds even tho they told us they [... read more]

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Jmella  - 

Verified Purchaser

Riu Lupita: A difficult hotel to rate

Riu Lupita is a difficult hotel to rate because it depends on what you like. To me, the beach is the most important thing and the price. I never have expectations about the food or amenities, and for sure I don’t care if the TV works or not. Travel: First week of June 2025 This is a small resort, which for me is great, but if you like mega resorts, this one is not for you. Amenities are limited, so if Gym, Spa, etc are important to you, wrong hotel. The hotel was not at full capacity. If  [... read more]

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Ricky  - 

Verified Purchaser

Riu Republica: Riu Replublica Punta Cana

The hotel itself offers good amenities food and drinks but our experience was not very pleasant one Issues were not dealt with efficiently just a laid back approach Several requests made to have refrigerator fixed went unanswered absolutely nothing done Air-conditioner was noisy Sliding door broken shower broken and took a while to get fixed after constantly persisting Extra pillows and blankets were not provided until the 5th night on our 7 day vacation Horrible experience by the manag [... read more]

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