Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Private  - 

Verified Purchaser

Sol Caribe Beach: Experience at Sol Caribe Varadero

The resort in pics and TikTok looks new but upon arrival it is dated and worn. The rooms are basic and in need of a repaint and new bedding. The shower didn't work so we had to use the handheld all week.

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Diane  - 

Verified Purchaser

Paradisus Varadero: Three stars resort with beautiful grounds

The resort had beautiful grounds The trip in Cuba have lots of issues example no water, no hot water , running out of water while taking a shower but our outing with air Canada was awesome going to Matanza to the caves . Other outings was going to Varadero doing horse and buggy and taking a old convertible back to our resort The staff at the resort was ok sometimes they would forget things. We won’t be going to Cuba for a while until things get better The travel agent from trip central was [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: as expected for cuba

If you travel you must know that having high expectations in Cuba is dreaming in colour. This resort is OK. Never had power outages but they did have many occasions of no hot water. Sometimes for an hour here and there but for some people it was no hot water for the entire week. The resort grounds are well kept but literally thousands of small broken things never getting fixed like door knobs, locks, light switches, flush handles, rain gutters hanging off buildings, trip hazards, green slime on  [... read more]

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Rob1922  - 

Verified Purchaser

Melia Costa Rey: Amazing resort

The resort very nice and clean, the staff was amazing , lots of good entertainment and drinks the beach was 5star Lots of food no shortages , rooms were clean lots of water pressure and hot water, definitely recommend this resort

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Nice Resort and Beach, Lacks Proper Food Otions

The lobby and café bar were my favorite spot to hang out at the resort. Amazing, hot cappuccino were enjoyed daily. The food options on the other hand were extremely disappointing There was no bread for 5 days and the only fruit option was papaya that did not taste in season.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Great resort!

We were pleasantly pleased with this resort. Very clean, extremely polite staff, good food and great drinks! Of course, the beach was beautiful, and the pool was quiet and clean. There was plenty of food every day and lots to choose from. I would definitely come back to this resort. We had a wonderful vacation!

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Private  - 

Verified Purchaser

Melia Internacional: Great hotel and wonderful staff

This hotel was beautiful. Everything was so clean and the staff was awesome. The Cubans are so kind! They can’t do enough for u. The beach is beautiful and if u reserve the Level rooms they have a bar b q near the Level beach which was great. We ate at the Italian and International and both were excellent. The buffet was good but was a bit repetitive. We don’t eat seafood so that narrowed our options as well. The pools are immaculate and they have a lot of music playing at the Ted bar, Blue Nar  [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Wonderful highly recommended resort.

Clean updated room. Beautifully maintained grounds. Excellent food choices and a la carte restaurants. Amazing friendly, kind and thoughtful staff. Incredible beach. Music through the day and nightly entertainment.

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Private  - 

Verified Purchaser

Melia Cayo Coco: Amazing Resort

Melia Cayo Coco is the best Adult only resort on Cayo Coco. There is nothing I could complain about. The hotel staff go out of their way to accommodate each guest. A problem with hot water in the room was attended to immediately and followed up with a phone call to make sure that we were satisfied.

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None  - 

Verified Purchaser

Melia Varadero: Fabulous Resort

Hotel room was wonderful, the food was plentiful and very good, room service was great. Had a massage and it was super and really affordable. There was no communication as to what was going on at the resort for example we did not know about Cuba Day and others things.

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Jay & Kate  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great resort overall

The resort was great nice and clean, food and drinks great also. The staff was ok some very friendly others very rude and treated you like a burden at times. The entertainment was pretty good, similar all week

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Kimmer  - 

Verified Purchaser

Melia Cayo Santa Maria: Great people work here!

The workers at this resort were amazing! From the beach, snack bar, pool, buffet, lobby bar, front desk, gardeners and A La cart all the staff were friendly and went out of their way to make our vacation a memorable one. The resort is a bit dated but they were working on some updates when we were there. The beach made it all worth it!

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Daniela P  - 

Verified Purchaser

Paradisus Los Cayos: Great Resort

My husband and I spent 7 days at this resort. We had a wonderful time. The beach is fantastic, clear water with chairs and umbrellas. The staff was very friendly and accommodating. We were upgraded to a fantastic room which included a tub, two person shower, single shower and additional living area space with table. The food was good and there were enough options to choose from. I would definitely return and would recommend this resort.

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Private  - 

Verified Purchaser

Paradisus Los Cayos: Amazing beach, run down hotel, poor service

Beach is simply gorgeous. Hotel has a modern and appealing design, but too many things are broken or don't work. There were many days we had no warm water to shower. Many closures across the resort (pools, restaurants, etc.). Very poor service. Food is very basic, in line with what is to be expected in Cuba. Disappointing still for what a 5 star should offer.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Typical Cuba…fine for kids pools…

So as usual, the beach was fantastic. Pool was great and the pool restaurant was friendly servers and good atmosphere. Many people worry and complain about Cuba but you do have to understand where you’re going in all my visits to Cuba in 20 years. I only had one power outage, which happened the last night I was there Not a big deal. My recommendation would be bring a flashlight and know your limits if you wanna complain about food and so forth then don’t go. The food was plenty full and typical  [... read more]

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Robert C  - 

Verified Purchaser

Melia Costa Rey: GGREAT RESORT

Fantastic staff and resort...food great weather amazing so clean ...for cuba this is a top resort. Thank you to Felix and Victor of thr staff for being so kind The beach was so nice and water so warm what a great time ...

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Mmac05  - 

Verified Purchaser

Paradisus Princesa Del Mar: Amazing resort except...

We have been to Cuba many times. This resort is amazing and food was delish!! Checks all the boxes you are looking for in a resort. Only 2 things. The lobby bar staff are not the most welcoming people compared to other workers they are very cranky. The other problem was they were very clearly filling up water bottles with tap water. You can tell this by smelling the water. Once their bottled water service ran out they would fill up bottles to make it look like it was a fresh bottle. My wife bec [... read more]

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Casie  - 

Verified Purchaser

Paradisus Varadero: Great Resort

Firstly, Big thanks to Steve fromTrip Central. Paradisus Varadero was great, We upgraded to the reserve junior suite. Room was large, clean and exactly as pictured. Air conditioning was COLD! Resort was spotless and very well maintained, excellent staff from the beach to the maid service and concierge. The staff WANT you to have an excellent experience and it shows. A variety of dining options, fresh fish, seafood, fries, omelets, bacon etc. Plenty of condiments and beverages.  [... read more]

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Private  - 

Verified Purchaser

Paradisus Los Cayos: Disappointing Stay

If you pay for the Royal Reserve you will not be disappointed, however we didn't, we had issues with.... The room: The safe, the door lock, the air conditioning, the water (freezing, or scalding, or missing altogether), a privacy door missing to the bathroom. Common areas: Look wonderful, however, if you're not a smoker you cannot escape it, and if you want a quiet break, unless you pay for the Royal Reserve, you will have trouble finding it. Loud music played either by the hotel, or the [... read more]

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Kimquinna  - 

Verified Purchaser

Melia Cayo Coco: Beautiful resort, excellent service all around!

Our 5 th visit to MCC did not disappoint! This resort is a gem. The grounds and buildings are meticulously maintained. Food was good, drinks plentiful! The Cuban people who work here make it the best place to vacation. The beach and ocean is gorgeous! As always we loved our stay and will be back!

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