It is what it is !!

Pros : ------ Beach as good as you'll find anywhere ------ Food is good ... buffet is a belly buster ---- rooms clean and beds comfortable Cons: ---- communication difficult ( think we were first English speaking people they had met ! ) --- very large resort --- take time when arrive to orientate When we arrived at room ; -- safe didn't work ( was replaced) -- pole lamp broke (replaced) -- no TV remote provided later  [... read more] -- balcony light not working First night we couldn't get AC to work and roasted all night -- weren't told balcony door had to be totally closed ( hard) or wouldn't start!! I believe if they were just a bit more proactive that perhaps would take just a bit more training and maybe a few dollars your arrival /trip could be so much better. For instance, when staff arrives after your checkout , do a walkabout checking to see if everything works. If not, report so corrected before you arrive. Believe missing a valuable resource by not having bellboys show where things are and how they work in your room . They seem to just want a nice tip for throwing bags in room !!?? Remember --- this is an all-inclusive and low budget . By the way , you can get GREAT SERVICE and just about anything you want -- it just takes CASH . I had one local answer me one day when having a problem and she was very honest , smiled and said " Dominican " !!! We added a package offered by Air Transat called Royal Golden and would highly recommend. IT IS WHAT IT IS !!!

5 night stay at Grand Bahia Principe Punta Cana

Beautiful beach, lots of pools, trolleys around all the time, delicious food, lots of restaurants and shopping on resort. Try the mamajuana shots, guacamole and the tepanyaki reatraunt! Clean washrooms, lots of sand cleaning showers available and big rooms. 2 problems - 1: one night around 930 pm our lock to our room broke and it took 2 hours to resolve the issue. 2: on checkout day we called for the bell boy (being the first villa: 15 min walk from the front desk) to come collect our lugg [... read more]age. After 40 mins no one came, so we called again. A total of an hour later and still no one. We tried to get on a regular trolley with our luggage and were told to get off. We ended up walking our luggage up to check out. Good thing we set lots of extra time aside! The worst thing was we saw several empty bellboy vehicles driving around the complex as we walked up. A suggestion would be to have more activities at the pool involving music. I found the fun and excitement didn't get started until the water aerobics around 3/4 as the music was up and a lot of people joined in. Overall a great place to stay for vacation!

The Grand Bahai Principe Puta Cana is an amazing resort

The grounds, the room, the restaurants, the pools, the beach, the people were all fantastic. We loved it there, although it is so big and many of the buildings look similar so it is easy to get lost the first day or two. There are always trollies that you can hitch a ride on to get down to the beach or back up to the lobby where the buffet is located. We only had a few issues. When we arrived they couldn't find our envelope with our bracelet, room key, towel cards, etc. so it took about an hour  [... read more]to get checked in. We also had two lights in our room that didn't work and we called down three times during our stay to ask to have the bulbs switched and it didn't happen, even though we were told that they would send someone to fix it. Sometimes it was difficult to find someone who spoke English who could help us, but overall we had a great week there!

Resort starting to show its age

The rooms are starting to show it's age we were ten couples for a wedding every room had its problems refrigerators not working tubs plugs nut working jets not working some air conditioners not very cold. We have been to this resort five times every year getting worse if you want to go here upgrade to ambar or Esmeralda is a good choice

Fabulous Vacation

This place went above and beyond from the minute we arrived until we left not a single issue to complain about. Rooms were clean, maids kept the minibar stocked and towels fresh, the buffets always had something to eat even for my wife with allergies, pool and beach were gorgeous lots of places to sit, a la cartes had great food and courteous staff. Transportation was generally prompt and always available. Very enjoyable vacation didn't want to leave. We are already looking to book again this  [... read more]fall

Great experience

Great resort with clean rooms and great food.. grounds are meticulously manicured ... beautiful beach. Would go again . Pools are very nice with bars and restaurants... two pools for relaxing and one big one for playing

Great place to marry

I got married at this resort. They set it up very nicely and on time. Great place to stay. Do note, they will not rush to get things done. Took a while to get my room on the first day. Also cleaning times for the room is never consistent. 9:30am one day, 5:00pm the next.

Beautiful Resort - showing its age

This has been my third time visiting this resort and it still amazes me how beautiful it is. The resort has now grown to 7 in total. They have put in so much work into the new sections (Fantasia, Turquoise) that they are not putting any efforts into the original resort (Punta Cana). We were there from March 31 to April 7th for a wedding. In total there were 18 people and there seem to be an issue with all of the rooms. Being there for a wedding we would think that all of the rooms would [... read more] be together but instead were scattered all over the resort. For our room a special email request was sent to help us celebrate our honeymoon and my birthday and nothing was done to acknowledge the celebration. Our fridge in our room did not work properly at all and once it was documented it was fixed right away. Unfortunately for my brother his fridge also did not work and it took 5 days to get his fixed. In previous years if you were a returning guess you received a different color bracelet and you had the option of eating breakfast at the Santa Fe restaurant instead of going up to the lobby to go to the main Buffet. They are no longer doing this and had to go to the main lobby everyday. One night during the week they have a carribean night in the main court yard. In order to participate in this you have to pay an extra $15.00 per person. We were not happy with this and turned around and went back to the lobby. The resort is starting to show its age and things were constantly breaking. we weren't able to use the whirlpool tub as the stopper wouldn't work. Wall fixture beside the bed was broken in half and did not work.

Beautiful resort

I really enjoyed my stay at the Grand Bahia Principe resort in Punta Cana. Our room was clean and we were close to the pool, beach and main lobby for meals. Shuttle service was also handy :) I would definitely recommend this resort.

Another enjoyable trip to this resort

This is our third visit to Grand Bahia Dominican resorts, the grounds are spotless, the location is perfect, short distance from the airport, the beach is fantastic and the staff are very friendly. I would highly recommend this resort.

Amazing

Stayed at the Grand Bahai in Jamaica, Mexico and Punta Cana. Absolutely love this Chain! Food was great! Staff very friendly and accommodating! Rooms very spacious and clean! Always something to do and new things to see.

Beautiful resort.

This resorts grounds, rooms and dining areas were very well maintained. This resort has a beautiful beach with easy access to areas for food and drink. Many pools to use and places for kids to play at (swim water park and mini put).

An ok resort

The resort was very clean , transportation around the resort was very good , food was just ok , the workers didn "t seem happy most times ,the beach was awesome and our room location was awesome .we were in building # 2 close to the beach.We all got bitten by insects up by the lobby some of us really bad.

Beautiful and Huge Resort

We loved the Resort, It`s very big. Once we got used to the location of everything, navigating was easy. Beautiful beach and sand. Just a couple of negatives. Not too appreciative of all the vendors trying to sell you stuff on the beach, but they gave you room once they knew you weren`t interested. We actually bought a couple of things from them. Most of the staff were great and would do anything for you, but a few bartenders and waiters were not very friendly. One waiter in Buffet w [... read more]as very rude. The only other negative was the bugs in the evening in the lobby area. Couldn't see them or feel them, but could see the results in the morning. Nasty and very itchy. Everything else was excellent. Very beautiful gardens, sitting areas, great food. Very clean Resort. I Loved the fact that there was so much to do. You could be very busy at the main pool, go and relax in peace and quiet at one of the quieter centrally located pools or go to the beach (where we spent most of our time). There was something for everyone. All in all, we loved the place and would definitely go back.

Overall very happy

Pros Beach is amazing but busy Food is fresh and lots of variety Transportation is great Lots of pool choices Rooms were clean (golden club) Cons If you like lots of people this is for you. Busy busy Staff could be a little friendlier Not much night life Bugs were terrible. Lots of bites and super itchy. Mostly from the common area. Walk ways very slippery when wet and one main set of poorly designed stone stairs (sloping treads) is very dangerous when wet. We actually saw a few gu [... read more]ests wipe out hard.

Good Resort

Had a good time here. I found that the positives were that the rooms were nice and there were no problems with the maid service. The food at the buffets was good as well, had no problem getting things that I liked. Had 3 a la cartes, Japanese, Italian, and Garden Grill. Food was good at all 3, but the service at the Garden Grill was not great. The grounds were beautiful and well kept and the trolley system was great. Never had to wait more than 5 minutes and they ran late into the night and very [... read more] early in the morning. Another positive was that we were checked in on our bus from the airport and we were taken directly to our rooms when we got there, saved us a lot of time. A couple of negatives were that the beach was very crowded and the sand fleas at the beach and mosquitos when we were outside at the lobbies were horrendous. Most people in our group were covered in bites and we saw many others on the resort covered in bites. Not sure if they do any spraying here, but they should consider it for sure.

Just okay resort

We had recently stayed at the GBP Punta Cana resort in the DR March 18th to the 25th 2017. The check in was actually on the bus to the resort so no line ups at the desk so this was great. The resort is very large but easy to navigate. The food was good with a great variety to choose from in the buffets and the Japanese was great. The room service was a little slow and at all times of the day! The beach space for our resort was very crowded and hard to walk around all the many loungers. The staf [... read more]f were cordial but the bar tenders and the pool staff were down right rude! The lobby bars were way to busy to get a drink unless you were tipping big or a pretty girl which I was neither! There was a lack of entertainment in the lobby's and common areas but the constant pool music was going if that was your hang out. Almost forgot the massive number of insect bites everyone received at night in the lobby's. They need some more insect control there for sure. The mini bar was always out of beer, 2 per day and they were of the mini type! We paid one of the guys who drove our bags to the room $10 us to get us some more as he said he could and he never showed up again( Edgar). I would give this resort 2.5 out of 5 stars. If you want a huge resort that's very busy and impersonal this is for you. I think we will opt for a smaller resort with a more personal touch were they will remember your the customer. We don't need the royal treatment but I think it's impossible to service that many people effectively and without being overwhelm. Thank you.

Fantastic resort

The grounds were beautifully manicured and the staff were available and friendly. The room had a king size bed with nice decor and a spa-like bathroom. The pools were alot of fun with bouncey castles for the kids and the beach fabulous!

Fantastic resort!

The hotel was fabulous. Very large but they have a trolley train which was convenient. Food was amazing! Everything from the grounds, rooms, beach and food were top notch. I would come back to this resort in a heart beat!

Great family resort

beautiful grounds and walkways good variety at buffets and restaurants.Lots of pools for all ages. waterpark good for small children.although the resort is very big it was easy to find your way around.Great for walking but there are a lot of trams to take you anywhere on the resort.