Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(786 Reviews)

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Private  - 

Verified Purchaser

Allegro Cozumel: Great Resort

I think this resort Is great. Accommodations were good although the bathroom smells a bit bad because of the water in the toilet. That was a bit hard to stomach by the end of the week. The food is pretty good. I've seen alot of people complain about the italian and Mexican restaurant but I thought they were pretty good. The weekends get busy with lots of locals coming in, so I would plan excursions for the weekends and enjoy a quiet empty resort on the weekdays.

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Private  - 

Verified Purchaser

Secrets Aura Cozumel: Very nice resort!

Great people and services. Clean room and resort. Always helping you to get a better stay. Food was great however sometime cold. We had to ask for red wine to be at right temperature. At least they were reacting quickly to all concerns.

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Private  - 

Verified Purchaser

Occidental Cozumel: Great resort !

We just got back from a 1 week stay at the Occidental.The grounds are beautiful. The hotel is clean. The rooms are spacious. The staff is friendly. Although there is room for improvement when it comes to the food, my family and I will consider going back again.

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Riju  - 

Verified Purchaser

Allegro Cozumel: best resort ever

allegro was an amazing experience . the staffs were helpful,( not just in front desk but any staff around was eager to help ) the people working there are very motivated - all the staffs in the restaurants or bar never fetching for tips , just working hard. there was a lot of bad review about the food but for me i think the food was not bad at all, little repetitive but its was good. there was one little problem on the second day of my stay, there was a heavy rain and we had a basic room( sup [... read more]

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Slava  - 

Verified Purchaser

Iberostar Waves Cozumel: Good Resort for adults

Everything Good except beach Completely remove rocks from the beach and make it nice and sandy at least like Paradise Beach Rental Car in Cozumel $16US for 3 days, How come in resort is $90US per day?

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Private  - 

Verified Purchaser

Occidental Cozumel: A Fine Resort

We chose this resort, partly because we had been there 2-years ago. (We've also been to COZUMEL six times to other resorts there) Since the last time, there has been a substantial overhaul, due, partially to the hotel becoming part of the BARCELO group. Anyway, we enjoyed our stay

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Toni  - 

Verified Purchaser

Allegro Cozumel: Best ever resort

This resort was a tropical paradise with beautiful lush grounds maintained to the highest standard.. we never saw any garbage bins overflowing all lights on walkways and buildings were working and romantics in its lighting . The staff was always parked in public areas ( bathrooms) pools cleaning non stop! The pools were immaculate and a choice of three .. adult fun pool with a swim up bar and the pool staff kept us entertained and having fun all day .. waiters to serve your every drink!! There w [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Great Family Trip

Occidental Cozumel is a beautiful and well kept resort. We visited with a large family group (17) and with any large group there were a few hiccups. We did not all get the rooms we requested (ie a family of four with one king bed) but with a bit of negotiating the staff was able to accomodate us (2 cots brought into our room). We found the food to be excellent (if you like Mexican food) and the service at the restaurants to be good. The beach was beautiful but due to wind the water was a bit [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: A great family experience

A great all inclusive resort to take my Family of 17 to. One of the best we have been to. Lots of activities both at the resort and around the island. Will definitely recommend the resort and Cozumel especially for families.

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Private  - 

Verified Purchaser

Occidental Cozumel: Great Family Trip

Great destination, great resort, food was great, staff and service was great! Would definitely recommend this resort and David as your trips organizer! The beach was nice and close to all the rooms, the dive shop outfit that was located on the resort had great guides who were very knowledgeable and took us to some very special snorkeling spots. Thank you from all of us!

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Private  - 

Verified Purchaser

Allegro Cozumel: Good reasort

Grounds are very clean and so are the rooms food was very repetitive wish there was more options.they need new cups most where cracked and needed replacement. Staff was quick maid was amazing.people who work in the front desk and buffets/ala carts need to speak better english.pools where clean beach was OK hated that there where cigarettes all over the sand made it hard to have our toddlers playing we had to always sit them in towels.

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Gidget777  - 

Verified Purchaser

Allegro Cozumel: Absolute paradise!

What can I say but absolutely amazing! Not too big...not too small; set up with rooms on either side of pools in the center is fantastic. Grounds kept immaculately clean and well groomed. Check in fast and although there was a mistake with the room being requested as a ground floor this was rectified immediately. Staff was always cheerful....happy and most accommodating at all times. Food was excellent; no complaints whatsoever. The only thing that I could suggest with this resort would be [... read more]

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VS12  - 

Verified Purchaser

Allegro Cozumel: Amazing trip Cozumel Allegro

Beautiful well maintained resort.. staff very helpful and friendly. Ocean front well maintained. A la cartes and buffet very good. Lots of choices for all ages and ethnic tastes. We felt we got our moneys worth and some. One of the best resorts we have been to so far...will definitely be back again.

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Lori  - 

Verified Purchaser

Fiesta Americana Cozumel: Incredible

Everything was amazing. The service was the best. The room was absolutely the best. The food at the ceviche shack was insane. Drinks were all good. They had great red wine from the bottle from Chile. 24 hour room service! Bottled water! Beautiful decor ! Loved it!

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Private  - 

Verified Purchaser

Occidental Cozumel: Beautifully natural and quiet

This is a recently renovated not very big resort with lush vegetation and gardens. Friendly and knowledgeable staff Amazing beach and water with nice clean pools. Well stocked bars. Very good alacart restaurants.

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Private  - 

Verified Purchaser

Allegro Cozumel: Allegro Cozumel

Grounds excellent, food good. Room assignment poor due to close proximity to theater with its loud reverbating noise nightly. Service excellent from staff. Transportation to Hotel excellent and also to the airport.

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Macdonar  - 

Verified Purchaser

Cozumel Hotel and Resort: Excellent staff

The staff did an excellent job keeping the grounds, pool and public areas spotless. The restaurants were also spotless and the food was plentiful with a wide variety to choose from. Rooms were also cleaned thoroughly. Staff super friendly and very accommodating.

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STL83  - 

Verified Purchaser

Secrets Aura Cozumel: Loved Secrets Aura Cozumel

We arrived on a late Friday evening as our flight was delayed out of Toronto. Check in was fast friendly and professional. For a little extra we where ocean front preferred members. Their were many activities to chose from and the evening entertainment put on fantastic shows. Housekeeping was prompt and attentive. A variety of different restaurants to chose from. Only one with a dress code. Several pools to chose from.The resort was well laid out and the view breathtaking. My wife loved it just  [... read more]

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Private  - 

Verified Purchaser

Allegro Cozumel: Not well organized

We booked this resort at least 4 months before March Break. We booked a room for our elderly mother's to share, requesting two double beds. They gave them a KING to share. When we opened the door, there was water from the AC unit, dripping/pouring down through the pot lights over the vanity sink onto the counter and the ceramic floor, making the floor very dangerous for slipping. The floor of the walk in shower slopped away from the drain, pooling the water by the far end near the door, again on [... read more]

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Jimmy from toronto  - 

Verified Purchaser

Iberostar Waves Cozumel: very good value for the money

love the accomodations. the place is clean no bugs whatsoever.... management really manage the grounds very well.... love the cats patrolling their respective territories... no bugs... no rodents... clean... nice.... food is quite good.

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