Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

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Fiesta Americana Riviera Nayarit: Nice but needs some work

The resort in general was clean. The staff were fantastic!! Drinks were always made fast and staff remembered you. Hotel in great location. Food choices were OK, always very hot and plentiful. Repetative throughout the week. I would say overall food was 6/10. A La carte were great but very very hard to get into. Always “booked” but empty when you went. Kids had no problem finding lots to eat. Issue was there was no snacks or restaurants open at different parts of day, no food or drinks near the [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Great Time!

This was our 4th visit to this hotel. We spent 2 weeks at the Krystal Grand in November, 2024. We chose that date so we could take part in the Day of the Dead festivities and they did not disappoint! We had a really good experience from check in to restaurants. At check in, Lucero was super helpful in having our room changed to a room with 2 double beds. And the front desk manager, Luci was also very helpful. We really enjoy the buffet here. We are always able to find lots of choices  [... read more]

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Private  - 

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Crown Paradise Club: Family Resort

Older resort, a little worn but clean The softess bed ever in Mexico. Buffet is adequate though not inspired. Specialty restaurants had nice selections with excellent service. Definitely a hotel suited for young children with child section containing safe pool, pirate ship and waterslides that truly appeals to children. Recommend for family with younger children.

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Private  - 

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Krystal Grand Nuevo Vallarta: Happy with our stay

Well, given negative reviews, I was a bit apprehensive about this resort - but overall, we had a very good experience. I write this review having vacationed at Riu, Melia, Barcelo, Grand Palladium and Iberostar resorts. Here's the good and the bad for Krystal Grand in Nuevo Vallarta. The buffet area in the cafeteria appeared small at first, but this was misleading - the quantity and choice of the food that was offered was great (including for vegetarians). Unlike many other resorts, it was [... read more]

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Private  - 

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Secrets Vallarta Bay: Great food, great service

My wife, my 20 something daughter, her boyfriend and I stayed at secrets the week before Christmas 2024. The service was great at the market cafe and all of the specialty restaurants. The food was also terrific. Our room and the hotel was clean and I felt the staff went above and beyond to ensure we had a good time. I did encounter some guests that were not as pleased as us, but I find staff is great if you treat them with respect and appreciation.

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Private  - 

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Riu Palace Pacifico: Very nice resort

Grounds and Room were extremely nice Overall, the Food was very good, with a few exceptions The pool areas and staff service were extremely nice The shows were very entertaining and fun to watch The gym needed a reno as there were no towels, water, etc. The ocean at this resort was very rough and not swimmable, but the beach was lovely The exchange privleges with the other Riu's were fun, especially the White Party Overall - an excellent vacation

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Tami  - 

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Grand Palladium Vallarta: 3rd time, not a charm

This was my 3rd stay at GP in PV. Upon arrival, we had to haul our bags to the desk, and then were told we had to share a bed because it was "full" so they wouldn't accommodate our request of 2 beds. (2 mature females) unless we would pay another $400CAD to upgrade-even though our travel agent said we would definitely get 2 beds- that is the ONLY reason we chose this resort and not one in town! Then, I guess because I'd been there before, we had to navigate & bring our own suitcases and bags t [... read more]

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Private  - 

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Decameron Isla Coral: Mexican getaway

It was exactly as we have come to expect from the Decameron hotels in Rincon. A very Mexican establishment and geared to holidaymakers from Mexico. We’ve always found the staff to always be very friendly, polite and helpful. The beach stretches for miles and is full of families coming down to the coast to enjoy the seaside. It is not your typical resort geared to Canadian travellers but more to Mexican holidaymakers.

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Private  - 

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Buenaventura Grand Hotel and Great Moments: Very Good Resort

This resort was in the older part of town on the water and close to the boardwalk at the centre of the city. Great location. It wasn't too large. The food was good. The staff worked really hard to take care of us really well. It was not fancy and high end luxury hotelling. I don't care for that, myself, as I want to be more in a local environment when I travel and not in some "first world luxory" that is unsustainable. The staff was very friendly and we tipped.... a lot. These people do not m [... read more]

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Mreed  - 

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Samba Vallarta: Great experience

So, the hotel is quite old and dated. But you can tell they are doing everything they can to keep it fresh. They were paining inside and out when we were there Over Christmas. The property is very small, huge pool and great kids slides. The staff are absolutely incredible. You can tell they like to work there, everyone was so friendly amongst them. Drinks are a little on the sweet side, but the bartenders were all amazing. We had a room overlooking the pool with a balcony and could see and  [... read more]

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Private  - 

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Vamar Vallarta: Amazing

Amazing! Clean! Friendly and helpful staff! The food was soooo good! Loved everything about my stay! Hope to return again one day Everything about my stay was incredible. I have no complaints at all. And will and always recommend it to anyone planning a trip to Mexico

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Private  - 

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Riu Vallarta: Very nice

Grounds and public areas very clean. The areas around the pools had VERY slippery tiles. I witnessed 2 different seniors fall. I also witnessed a few people slip, but recover. This is unacceptable!! As I am aging myself I find the horrendous. Staff very courteous and friendly. Some communication problems as not all staff understand English. Food is average. Spicy should be labeled. There might be less waist. Often ran out of guacamole…… it’s Mexico, this should never run out. Another disa [... read more]

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Dave  - 

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Grand Decameron Complex Bucerias Trademark: Great resort

Very well kept resort, awesome food with good selection, drinks were great and the staff was friendly and helpful and the beach was amazing!! Lots of green space and always had loungers available and I will definitely be returning next year!!

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Chris  - 

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Riu Flamingos: Wonderful trip

We had a fabulous time. Usually we vacation in Cancun, but it has become too busy so we picked another Riu Hotel in the Jalisco. We found it excellent. Great fun, an excellent beach (without the issue if seated that affects the Crimean resorts in Mexico these days) and attentive staff. Great value for money.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Another awesome vacation

This hotel is close to shopping and beautiful beaches. The food gets boring after 2 weeks but I have always found plenty to eat. The staff are excellent. There are places to go walking to either the left or right of the resort. Just follow the street or path. They also offer some nice excursions for a fee. I did the whale watching and the tour of Mexican life to the Rancho Palma Real. Both were great!

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Private  - 

Verified Purchaser

Riu Flamingos: Horrible Horrifying experience!!!!

Very bad experience under legal proceedings at the moment will keep you posted, and then I will get into further details. Once I win this case, that was extremely disturbing and will make you never wanna fly Sunwing again for head to Mexico again. Hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello

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Private  - 

Verified Purchaser

Decameron Isla Coral: 3.5 star resort

I have been to around 20 all inclusive resorts in the last 30 years. This place has all the basic amenities and excellent staff. The drinks seemed watered down to both of us and the wine is poured from very large jugs into one liter crafs. The wine was aweful. The place fills up on Friday with locals from Guadalajara, etc. Next to our room was 6 people and 2 beds, so it gets very busy. It is a good location as a base to do other trips and nice to be able to use the 2 other decamerons on a b [... read more]

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Private  - 

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Buenaventura Grand Hotel and Great Moments: Buenaventura Beauty

Great location, friendly helpful staff, spotlessly clean, comfortably warm pools, beach has lots of lounges and umbrellas. Entertainment consists of a contemporary Mexican band playing at a beach buffet and a Mariachi band with performers at a larger outdoor poolside venue - playing one night each per week stay. The Sunset à la carte restaurant overlooking the beach was spectacular and we ate breakfast, lunch and dinner there almost always. The menus there didn’t offer a big choice, but the food [... read more]

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No Nickname.  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: This resort is a 3 star.

Grounds were very nice, lots of plants. Pools were good. Food was great a very large variety and always hot. The rooms require a lot of maintenance. There was hot water all the time in our room. The toilet plugged on a regular basis and we eventually changed rooms. The elevators were not running in some of the buildings. This was our 44TH winter vacation always to all inclusive resorts. We have not found a 4 star resort, they just take your money and do not do repairs as required.

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SCHAAPIE  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Awesome time at Decameron

We had a great time. Nice pools, food at buffets was tasty and we enjoyed the a la cartes. Beds were very comfortable, had great sleeps. Grounds were kept nice and tidy.a great first Mexican experience for my friend.

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