Barcelo Maya Colonial: Heaven on Earth

Beyond belief, a breathtaking view of ocean, beaches, pools, bars, theatres, mall, restaurants, clean comfortable rooms. The food was excellent with numerous choices and selections at the buffets. The food in the restaurants was perfect and served as you requested. The staff was excellent and a total pleasure to interact with. Nothing was left to the imagination. Thanks for making our dream come true.

Barcelo Maya Beach Resort: Barcello Maya first timer

First trip to Mexico and was impressed. Barcello is a very large facility and when we are able to enjoy the amenities of all four resorts without restriction it was very enjoyable. Never had to compete for space at either the beaches or the pools,Buffets, seemed like there was lots for families to do as well. I don't have little ones but I would not hesitate to bring my grandson here. Hotel staff were awesome and friendly no issues with any aspects of service at least speaking from our experienc [... read more]e. Could a person want more? Sure but more comes with a price tag, for my money we got the best bang for the buck we spent. At the end of the day that' all you can ask for, isn't it?

Occidental Caribe: 3rd time at this resort beautiful and amazing

This has been our third time at this resort and still amazing...grounds are clean with no bugs, the beach is where we spent most of our time from 8am until around 5pm and it was always clean and no people bugging us to purchase things. Food was excellent at all places that we ate. Service amazing even when we asked to change our room to the king sized room instead of our double bed they were friendly and courteous gave us a chance to look at the room and make sure it was up to our standard befor [... read more]e switching it and it was. The layout of this resort is great as it is more wide than long so great spots on the beach available with plenty of sun for those who worship it as well as plenty of shady spots for those who are fair like myself and all still with an amazing view of the ocean. From the room its maybe a couple of minutes walk to the beach. Pools were always nice and clean and they have enough variety of them you can be at the party pool(the one with the bar) or the tranquil adult pool or even the children friendly pool without being overcrowded anywhere. The room are nicely cleaned everyday with nice sliding glass doors that close properly as well as comfortable beds with comfy pillows and sheets that fit properly. I would and have recomended this resort to everyone.

Barcelo Maya Colonial: Amazing and Beautiful Resort

We were very impressed with the cleanliness and incredible organization. The staff are competent and friendly. The grounds are immaculate. This resort is wonderful for the elderly (wheelchair access) as well as couples with young children. Beautiful mini water slide play structures. The food was delicious and abundant with loads of variety! :)

Barcelo Puerto Vallarta: Great resort!

The staff certainly make this resort. They ALWAYS have a smile on their face and never say no even though they may not be able to help. Marisol(server @ LaCantina) and Antonio(snack bar bar) really stood out. I don't have anything negative to say, rooms are huge, beds are comfortable, food selection is great. This is a smaller resort so there is no nightclub and it is off the beaten path so it's quiet. Beach is smaller and the locals offer a bit of everything from seadoo's to private boats to sn [... read more]orkel in Los Arcos. Definitely would stay here again!

Barcelo Karmina: Fabulous resort

lovely resort, great size just right. Japanese and Italian ala cartes were amazing. View from the Mexican was spectacular. Great pools or beach area. Loved taking out kayaks. Nice area to walk around and safe to walk to town out of the resort. Walmart is close by if you needed something. Great staff and amazing service!

Barcelo Huatulco: Simply perfect!

Everything about this resort was perfect! The hotel was beautiful and extremely clean. We did not see any type of insect nor any speck of dust during our stay. The food was delicious and had a different variety every day with so much to choose from. The staff was friendly. The beach was gorgeous. Perfect perfect perfect! Stay here if you want a great vacation !

Barcelo Solymar: Barcelo Solymar

Went last year fantastic. This year the resort was a party place for lots of rude vulgar spitting French young adults. What raised these people is beyond me. This was to be a relaxing trip and turned out to be far from it . The local people and staff were great they were just unable to do anything about disrespectful young adults.

Occidental Costa Cancun: Great time~~

Hotel was very clean. Rooms were okay. No balcony unless you upgraded. No bathtubs. Resort was small so I really liked that. Familiar faces. Food was okay. The Mexican restaurant was delish. However, you had to be ready at 7am to make reservation. Location was great!! Beach was not the best. But, the sand was like talc.

Barcelo Maya Colonial: Loved this resort!!

From the moment we checked in I was impressed by the organization, order, cleanliness and overall welcome we were given. Check in was a breeze and we weren't forced to wait in line with 40+ other guests, Barcelo's staggered arrivals made this so easy. The food was awesome, recomment the a la cartes but the buffet was fantastic also. The beach was a little rocky in parts but nonetheless beautiful. Pools were clean and well maintained and our room was lovely. The staff was courteous and helpful. I [... read more] will definately return!!

Barcelo Karmina: nice rooms

The grounds are nice. The beach is O.K. The food was good especially the Italian restaurant which we had twice. The bars need some drink menus and coffee at the lobby bar would be nice for a afternoon spanish coffee.

Barcelo Solymar: Bad choice for the kids first time away

The hotel and grounds weren't bad, except for not having running water several days. It's not as nice as the Breezes places in Cuba we have stayed, but not horrible (I've been to Cuba 10 different times). Front desk staff were terrible. Very rude, expect to wait 20 minutes before anyone helps, even then, it's no, no, no. No internet cards, no water, don't know when it will be back on, no you cant have side by side rooms with your family, no money exchange half the time. Buffet staff were nice an [... read more]d good to the kids. Its really a drunk 20 something resort, don't bring your family here. 14 and 15 yr old girls with us were terrified and harassed by drunk guys constantly. They couldn't go anywhere alone. LOUD music blaring until 1am every single night. Woke up to cigarette butts and urine and spilled drinks in the hallways every morning. Smoking inside everywhere, lobby, buffet, restaurants,not ok with kids around. Food was good, beach was beautiful, though VERY crowded, the middle pool was our oasis. I felt really bad for the kids, so we stayed away from the resort as much as possible. Luckily it was close to town and we could go explore. We didn't let it ruin our vacation, but our travel agent got an email when we got home to never book families there again, so inappropriate.

Barcelo Maya Tropical: Paradise

Everything was amazing. The grounds were a tropical paradise and the food was very delicious and so much variety. The room was very clean and comfortable. The service was over the top friendly and helpful. I can't wait to go back .

Barcelo Solymar: beautiful venue

Grounds were stunning. staff was amazing, hotel could use a paint job and a little updating. The best part of the resort is its location! it is so nice to be able to walk Verodaro beach either way you want!

Occidental Caribe: Not good resort

Need traind managment . Need Majer renovation . Need good cook .water leaking from the the roof . Restaurant was good , but the baffet was really bad . .The seaside was perfect . Really nice look for sea . They have great photografer .

Barcelo Solymar: Great for partying

The hotel is perfect if you want to party! The beach is absolutely stunning. Only bad part is the lack of fresh towels and cleanliness of the rooms. Right downtowm location so ypu can walk to the bars

Occidental Costa Cancun: Nice Hotel

Stayed Dec 13 - Dec 20/2014 The Hotel was clean but a little dated in some areas. Food was good in Buffet and in the a la carte restaurants. Service was great in all areas and staff always pleasant and helpful. Grounds were kept very clean at all times. Contention 1 - Photos are deceiving to size of beach - postage stamp. Saving grace was guests did not wake early to save chairs along beach or pool as in many other resorts. You also lost the light at the beach/pool early (around 4) due to posit [... read more]ioning of hotel. Beach is the only reason I would not recommend this hotel. For business, short stays or persons only there for excursions - would be really good. Contention 2 - asked for guidance, when booking, which resort (Costa or Tucancun) would better meet my criteria (cleanliness and beach for walking) and felt letdown. Note that this is first time disappointed when booking through Trip Central. In closing made due and had a relaxing time with my daughter. Looking to book the next trip.

Barcelo Maya Tropical: Barcelo Maya Mexico - Mayan Rivera - Amazing!

My wife, daughter and I stayed at the Palace portion of this resort from Dec 20-30 2014. We had a junior suite room near the back section of the building closest to the Palace Main area. It was fine for us 3 adults, although the beds were a bit hard. Otherwise, it was very comfortable and everything worked great (TV, AC, fridge, etc.). Very nice to have a stocked fridge with water and pop and snacks which was free to take from! The resort is awesome. There is no lack of things to do or if you ju [... read more]st want to rest, you can do just that. I found my favourite spot by the Adults only Pool with it's own bar. The beach is great although we had some windy days where seaweed washed up. However the staff clean it up. All the buffets and a-la-cartes we ate at were great, with our favourite a-la-carte being the Caribe (Seafood). We had one small event where we had Japanese (the Tokyo a-la-carte) and my daughter got a bit sick that night from the Sushi. The cooked food was fine (cooked on an open cooking table where you sit around it and watch the Chef show), however we think it was the Sushi appetizer that may have upset her. One day of immodium and pepto-bizmo and she was fine. The facilities are very clean and always well kept. The shuttle tram that runs across the properties is great as it is a nice 15-20 minute walk from the Palace lobby to the Beach property. Very handy sometimes to use the free tram service. We loved snorkeling off the pier as many fish swimming around and even saw a sting ray! The staff is exceptional. From the maintenance to the cleaners to the cooks and restaurant staff - they are all incredible. They work extremely hard to make sure you are happy and have a great stay. We tipped wait staff every meal, as well as bar staff, room cleaning lady and others. They really appreciate it and work very hard. As I said, the food is great all around where the only problem we had was near the end, we were getting tired of buffets and eating too much! Had to start to cut down on the portions! We saw only one show and it was well done. We loved having the Church on site (at the Mexican Shopping area) as we went to Mass (Catholic) twice, including Christmas Day. A new mall has opened up on site with a few stores. It even has mini-golf, 10-pin bowling and a disco! Was very nice to be able to walk around there a bit to look around. Prices from the stores and numerous vendors on the grounds are a bit high, but you can find deals depending on what you are looking for. We booked 3 excursions via Mariana at the Barcelo Tour office as we wanted full peace-of-mind in the tour operators and that they are experienced and backed by Barcelo insurance and customer service. This may have cost us a bit more than going thru our Air Canada rep (we flew AC Vacations), but we were extremely happy with the results. We did a 1-day Coba/Mayan Village/Cenote trip, a 1/2-Day Tulum trip and a 1/2-day Rio Secreto trip. All are highly recommended. The Coba trip was fantastic with our guide being very knowledgable. It was the longest drive with about an hour an an half to get to our first destination from the hotel. The others were shorter drives. However, the Tulum 1/2-day was a bit short, that once you have some free time, you only have about an hour to roam or go back to the bus area/stores to look around. Considering it takes about 15-20 minutes to walk back from the Tulum site, this took away from our free time and made the Tulum trip feel quicker. However, our Guide was excellent. For the Rio Secreto, had an absolutely unbelievable experience that was fantastic. What an adventure and they have it very well organized and run. The only downside is the 20 minute very bumpy ride from the initial entry point to the Rio Secreto main area as the roads are quite rocky and uneven. We would strongly recommend this tour as it is quite remarkable. Our guide was fantastic as well. For all our tours we chose the private bus option (groups of no more than 12), rather than the larger groups (40-50). It cost a bit more but was well worth the more individual experience. To sum it up, we had a fantastic experience at this resort and would 100% go back again. Actually, this was my wife and I second time to the Barcelo Maya as we went there in Sept 2001 when the resort only had the Beach and Caribe properties (was much smaller). One note of caution - as soon as we walked out of the Mexican customs after arriving, we were greeted by a women dressed professionally holding a clipboard with a sign that had a few hotel names on it, including ours. We stopped to talk with her thinking she was a rep with the Hotel and was going to show us where to go to catch our transport to the hotel, etc. Well, after 10 minutes of listening to her explain the hotel and showing us a map of the area, she went into a sales pitch for the Xcarat resort where for $75 USD you could visit for a day. We said no and she was very polite and did not try to push it. So not a bad experience, but just a waste of 10 minutes as once we walked outside, we saw an Air Canada Vacations rep who had our shuttle waiting for us to go to the hotel. So if you travel here, just walk right past these people in the terminal and go outside to find your travel rep (Air Canada, Sunwing, etc.). Thanks very much to all the staff at the Barcelo Maya for an incredible stay and we will be back again.

Barcelo Puerto Vallarta: Huge rooms

We recently travelled to the barcelo puerto Vallarta. We were pleased when we saw the rooms. By far the largest rooms I've been in, which is great when travelling with children. They had their own seperate space. The rooms were also renovated and very comfortable. The resort itself is well laid out and people are very friendly. However I would say the the resort, with exemption of the rooms is starting to show it's age. The hot tubs especially are starting to look dingy. All in all I would recom [... read more]mend this hotel, we had a great time.

Occidental Caribe: Disappointed

Nice pools and restaurants, but the rooms need renovations, specially the bathrooms. The service was very slow most of the time and many scheduled activities started late, yet once we were a bit late for dinner at the restaurant and the waitresses was very arrogant and almost didn't let us in.