Senator Puerto Plata Hotel: Great time!

This hotel is happening. Clean rooms, good service and food. Good entertainment... can be a bit tacky at times but fun overall! I would return...weather did not cooperate on some days but beautiful on others!

Riu Santa Fe: Good!

The food was good.There was a good variety.Drinks were good except red wine.It was kept very clean.Staff was very friendly and helpful.There were a lot of spring breakers.Would not go in March again too noisy.

Riu Bambu: Average Resort

This is the 3rd RIU have been to and we were a little disappointed. Food and drinks were great, however the accommodations were not so much. We were in a building that faced the driveway between this resort and another - lots of traffic at night and early morning. There were wheel barrels outside our patio area for the entire stay. Also, the grounds leading back to our room were never kept up. There was garbage and actual dinner plates in one of the garbage cans for the entire stay. I can't [... read more] say I think about the entire resort - it appeared neat and tidy. We just found it strange that the garbage cans outside of the units were not cleaned out daily. Did this effect our trip - no, however it did not leave a good impression. We did require medical attention of which was excellent and appreciated. We had to take a taxi to the hospital and this was handled wonderfully.

Riu Palace Costa Rica: Costa Rica is Awesome!

Sunny and hot every day in Liberia. The Riu Palace is a First Class Resort: the food is delicious, the restaurants don't require a reservation, the Brand name Liquor is excellent and the Staff is very friendly and happy!

Riu Palace Antillas: Great Resort

We were guests from March 4 - 11, 2017. Very good resort in all categories. Guests could partake in activities and buffets at the Riu Palace next door. Nightly entertainment was average, however the circus act one night was excellent. Food and drinks were excellent. Specialty restaurants took no reservations and were on a first come first serve basis. If you lined up about 1/2 hour before 6:30 pm opening you were assured a table, if not, you needed to wait until 8:00 pm for a sitting. As a beac [... read more]h volleyball player, the equipment and court needs some attention. This has been our second stay at the Antillas and will most likely return next time in Aruba.

Riu Palace Cabo San Lucas: Great Resort

This is my second time to the Riu Palace in Los Cabos and I was not disappointed. The renovations to the lobby and theatre are great. Not as much variety in the buffets but still lots to choose from and the food is excellent. Great service and you can't beat the weather.

Riu Palace Cabo San Lucas: In one word - ELEGANT!!

The whole experience was wonderful. The grounds are absolutely gorgeous, the rooms were clean and spotless - felt like I was at home. Cleaning Staff was very obliging - we did not lack for anything. Food was great - and lots of it!! Staff was the best - always friendly and remembered our names. The evening entertainment was great - albeit a little too loud. Sometimes it would have been nice to have quiet by the pool - music was very loud - but all in all, it was the best Riu Palace we  [... read more]have been to (I have been to four of them). Thanks Stephanie!!! Sarah xxxx

Riu Palace Antillas: Repeat customer

This is the third year that I have been to the Antillas. As usual we had a wonderful week at this resort. The food at the buffets and restaurants were very good. They served some some nice Chilean wine with the meals. We often would have meals at the Riu Palace. The pools at the Antillas and at the Palace are lovely. If you like swimming laps go over to the Palace and you can make a 25 metre lane for yourself. I would often go there @ 8am in the morning and I was the only one in the pool.  [... read more] It is kept at a good temperature. If you have a choice for rooms pick ocean view (rooms with even numbers) preferably above the 10th floor. I will be back next year!!

Riu Playa Blanca: Totally Outstanding Resort

EASY CHECK IN EVELOPES CONTAINING ACCESS CARDS, TOWEL CARDS. MAP OF RESORT ETC BEST RESORT WE HAVE BEEN TOO. FOOD WAS OUTSTANDING GREAT SELECTION AT BUFFET AND NEW ITEMS ADDED DAILY . A LA CARTE RESTAURANTS VERY GOOD FOOD. POOLS IMMACULATING CLEAN. , THE LANDSCAPING CONTINUALLY BEING MANICURED. BEACH VERY CLEAN . LARGE NUMBERS OF PALM TREES LOCATED ON BEACH GIVING IT A VERY TROPICAL FEELING. STAFF VERY HELPFUL, FRIENDLY AND SMILING ALL THE TIME. THE BEST PART WAS A LARGE PERCENTAGE OF  [... read more]STAFF ESPECIALLY IN RESTAURANTS AND RECEPTION AREA HAS A REASONABLE COMMAND OF ENGLISH AND MADE EVERY ATTEMPT TO LOOK AFTER YOU, NOT LIKE SOME SPANISH COUNTRIES AT RESORTS WHERE THEY COULD CARELESS IN ATTEMPTING TO LEARN ENGLISH OR BE HELPFUL. THIS RESORT IS TRULY A GEM. NIGHTLY ENTERTAINMENT IS VARIED AND PROFESSIONAL. A BIG PLUS IS THE RESORT IS LOCATED ONLY 15 MINUTES FROM A NEW AIRPORT. THE ONLY ISSUE IS THERE SHOULD BE ANOTHER WASHROOM FACILITY BY THE POOLS (4 IN TOTAL POOLS) IF YOU ARE THE FURTHEST POOL IT IS A BIT OF A WALK TO THE WASHROOM FACILITIES. ANOTHER WASHROOM FACILITY SHOULD BE NEAR THE BAR WHICH IS LOCATED BETWEEN ALL THE POOLS

Riu Republica: Ok, but won't return!

OK resort, don't ask for a garden view room, ours looked out to an industrial park with a generator always humming, very noisy. Couldn't sit on the balcony. Changed our room to have a slight view of the ocean. Noisy at night with the sound of the shows. Food was average. Themed restaurants were horrible. Entertainment crew was great though, but still wouldn't return to this resort.

Riu Palace Paradise Island: Just an amazing place!

The food was amazing...lots of choice at the buffet. Specialty restaurants were great. Hotel was very clean. Mattresses need to be replaced. Lie sleeping in a hammock. The linens were good. Liquor dispenser in room is convenient. Pool is warm. The local musical entertainment was great. Would go back.

Riu Ocho Rios: Great vacation!

This hotel was outstanding! From the moment we arrived until the moment we left, the staff were friendly and attentive and wanted to be sure we were having a great time! The accommodations were clean, the food and choices were awesome. The beach was by far the best we have been to in Jamaica...and this is our third time. The water was crystal clear and the beach was long with tons of lounge chairs in the sun or shade. Even the nighttime entertainment was great! Great job RIU Ocho Rios!!!

Riu Republica: Vacation Oasis!

I recently stayed at Riu Republica for 5 nights. This was my very first ever vacation out of my country, very first all inclusive resort. Best time ever, great food, great service, will certainly return!!

Riu Merengue: The Good, Bad and Ungle

My husband and I arrived at Riu Merengue in Puerto Plata, Dominican on Feb 24th for a 2 week vacation and I wanted to fly home on Feb 26. The hotel was advertised as a 4.5 star but I would give it a 3 or under. The Good - My husband had a birthday and they went out of their way to help with the celebrations. Our room was decorated, received a bottle of wine with dinner, received a bottle of mamawana and some coffee and had a special birthday cake. No time share hassles. I`m not sure if the h [... read more]otel was just not up to par for time shares or if the Riu chain doesn`t allow them to hassle customers. Every evening after dinner they had a band that played dancing music, very nice to enjoy with a special coffee. Our Nexus rep, Stanley, mentioned that we should move up an excursion we booked because the weather was going to change. We did move it up and had a great trip snorkeling. Also did the city tour which was very nice. The Bad - Buffet restaurant was very busy and several times we could not find a clean table to sit down and eat. They have 500 rooms and they don`t have the facilities to accommodate the numbers in their dining room. They had 2 al a carte restaurants which only served 100 guests per night so you had to line up early to get in. No reservations. Italian was awful and the steakhouse was just OK. Ran out of keg beer on February 27th which was a holiday so the staff was scrambling to get canned beer from everywhere. In the buffet restaurant they had bread that you could cut which was great, however, many people didn`t use the napkin to hold the bread when they were cutting it and of course the germs on their hands were spread across the entire loaf of bread. They did have butter, some places have switched to margarine so I was glad that they offered butter. The Ugly - our first room 1611 had cockroaches. I have been travelling to warm climates for 20 years and have never had any roaches in my rooms. The hotel sprayed the room (which we didn`t like due to the impact on the spray for humans.) We meet with the NeXus rep and wanted to know what it would cost to move resorts or to fly home. The sales office was closed because it was a Sunday and Monday was a holiday so the earliest we could talk to a sales rep was Tuesday. My husband demanded to talk to the hotel manager and we did get another room on the 2nd floor and did not see any roaches in our room after that. They advertise that they have internet in the lobby - they don`t. We had to go to one of their other hotels to get internet - the lobby was so busy with people trying to communicate with others that it was insane to find a place to sit and most people had to stand. If you have any reaction to smokers, don`t go to this hotel. There was smoking everywhere except the dining room. Lots and lots of smokers. The dining room had a lot of flies. I believe this was because they had place mats that were never wiped off. I watched how they cleaned the tables and they would wipe around the place mat. It was kind of sickening that we had to swat flies as we tried to eat.

Riu Republica: Garden view rooms are not garden view

I was very disappointed that I was put into a room that overlooked the laundry facilities of the hotel next door, plus there was always a loud generator sound. It was not pleasant sitting on the balcony and I continuously left my curtains shut. Two of the friends I was travelling with also had the same experience. They 'haggled' with the front desk (wasted a 1/2 a day) and they were moved to a much nicer location. I didn't want to waste a beautiful sunny day negotiating so just stayed put for th [... read more]e week. On the positive side, the maids did a great job! I enjoyed the food and was happy not to have to make reservations. The wine was the worst I have ever had and I have been to several resorts. I only drink wine so this was another big disappointment. I could hardly wait to get back to have a nice glass of cabernet-merlot. Had I of known, I would have purchased some at duty-free. An improvement could be made in expanding the number of washrooms in the public areas (especially by the pool) -- three is not enough for the ladies and there was always a line-up. The dining room staff were excellent when we were first seated but never came back to see if we needed refills on our water, etc, and we are generous tippers. We always had to flag someone down. They were great at the a la carte. We loved the entertainment staff. I sure hope this helps to make improvements for others travelling to the Riu Republica. I, unfortunately, will never book there again.

Riu Palace Antillas: Great Resort

We had a good time. Hotel was very clean and the food was excellent. The room was good, clean and good sound proof for sleeping. Staff were very cordial and polite. Restaurants were great with good service and good food. We came across a few incidents in the main buffet restaurant. My husband was not feeling well and we had to ask three times to have a cup of tea. Finally I had to go to look for the supervisor to ask for the tea. At the same night room was very cold and my husband was not [... read more] feeling well we called for room service for an extra blanket we waited for one hour no one showed up so I had to call again, and raised a complaint finally it arrived. The morning we had to leave (Saturday the 4th) we called for room service for breakfast. What we ordered was not completed I think some of the staff must have better training to serve the patrons, maybe they are new and have a language problem in understanding the English words. Other than that the hotel is a great hotel and we will recommend it to friends

Riu Santa Fe: Wonderful resort!!

Well maintained and clean resort! Staff were very gracious and eager to make our stay perfect! Standard room was good and the food in the buffet was fresh and featured something new if you went for dinner. Our experience at the steak and Asian restaurant was ok. Cabo is a great location! Our 4th time but 1st at this resort. Would recommend this resort!

Riu Palace Macao: Awesome resort!

Excellent service, great food, awesome bartenders, very clean, smaller resort but was great, less walking for dinner, wonderful beach area. All workers were very very friendly and most of them spoke English.

Riu Republica: Great

Hard to find fault with this resort. Food and service was great. Very nice beach. Only slight fault was higher winds made swimming in ocean difficult. Would recommend this resort to anyone. Good value for your dollar

Riu Santa Fe: Very Nice Week in Cabo!

We stayed the week of mar 2 thru 9. This is a very big resort, but very nice. The service is excellent thru out the whole resort. The food was excellent, and lots of choices at the buffet's. Service also great. The beach was nice, just not one to go in the water, due to the waves/undertow. Wall mart and Marina a close bus/taxi ride, otherwise a 20 to 40 minute walk. The resort was very clean and beautiful. Lots of hard working staff... Was surprised about the amount of SPRING BREAKER'S at this [... read more] resort, they never quite filing into the premise. Never seen this at any other resort, but were alright for the most part... will pay a little more attention to restriction's next trip. Thanks to the staff at the Riu Santa Fe.