Iberostar Origin Playa Pilar: Fantastic Resort!

Beautiful, clean, modern resort. Friendly helpful staff. Excellent service. The food was ok. Typical Cuban resort food. Beds were firm with only one pillow and no more available but the rooms were clean and well maintained. We would go back again someday. Doesn't have miles of beach to walk but Pilar Beach is closeby and it wasn't an issue for us.

Iberostar Origin Playa Pilar: Absolutely Stunning Resort!!

This 14 month old hotel was everything everyone had said it would be and more. Very lovely rooms, restaurants and a la carte restaurants. The staff were so friendly and could not do enough for you. Lots of food choices and fresh made omelets and eggs in the morning and pasta and grilled fish and meat at lunch and supper. Very clean. Pool was gorgeous as was the beach area. Would highly recommend this resort and hopefully we will be able to go back in a year or so.

JOIA Paraiso by Iberostar: Top Notch Resort

The hotel itself is beautiful and reminds one of an upscale cruise ship. The surrounding property is so well laid out and fabulous looking that we were constantly commenting about it day after day. The staff at this resort makes a stay truly special. They are friendly, courteous, cheerful and so very helpful everywhere you go on the property. We found the quality and variety of the food to be top notch, from the specialty restaurants to the buffet. We had roast duck and lamb for lunch one day [... read more], in the buffet, as an example. We prefer an oceanfront room and the superior ocean front suite did not disappoint. My wife loves looking out on the ocean from the comfort of her own balcony. As experienced travellers we can not imagine a hotel providing a better overall experience than the Iberostar Grand Hotel Paraiso.

Iberostar Origin Laguna Azul: Nice place, but it needs refurbishing

I imagine the original resort was great, but it is badly in need of maintenance. Broken fixtures, poorly done repairs, and other problems really detract from the experience of a great resort. Staff is very friendly and helpful and the food is okay by Cuban standards i.e. not very good. Beds are terrible and the air conditioning is feeble. Since the other resorts suffer from similar problems, I would recommend it as the better of other choices. Cuba is cheap and you get what you pay for.

JOIA Rose Hall by Iberostar: Add this resort to your list!

Iberostar Grand Rose Hall, Jamaica, is amazing! We just returned from a week's stay and can't say enough about this destination. From start to finish it was wonderful! The staff are incredible and so friendly. The food was delicious and accommodating (allergy). The grounds are beautiful and so well kept. You will not be disappointed!

Iberostar Origin Laguna Azul: Very nice resort

The hotel and grounds were very nice and clean.the staff was very helpful. The lobby was packed every night with people enjoying a drink.the food could of been better. I would tell my friends and family members to go, THEY HAVE A LOT TO DO AND SHOWS AT NIGHT ARE GREAT.

Iberostar Selection Paraiso Lindo: Tropical and elegance all in one package

We've never had a more wonderful vacation. The resort had the feel of the tropics but was so elegant wuth its marble walkways and tigerwood walkways. The water features in the evening were so beautiful. All of the staff were so friendly and helpful. It was evident they wanted to make sure you were enjoying yourself. The food was amazing. We really couldn't have ask for more. I hope Iberostar appreciates their staff. They truly make the difference between a good stay vs. an amazing stay. The grou [... read more]nds were meticulously taken care of. I would be more than happy to return. Trish and John

Grand Memories Cayo Largo: Very nice resort

Dining rooms were very elegantly designed and serviced, with excellent food.Nice entertainment, some not family oriented, beach was nice, watch out for nudists though, we were surprised as no notice given about that. Service and staff were very friendly, all in all a relaxing experience.

Iberostar Origin Daiquiri: Love Cuba!

Check in was easy and we got an ocean view room as per our request. The room was dated and the door looked like it had been forced open more than once😟. The patio doors opened with difficulty and the lock didn't always work. The resort itself is kept clean and the staff are amazing. It's small and not once did we feel any sense of overcrowding. The beach is spectacular and excellent for walking....it's huge! The kite surfers where occupying a portion of the beach next to us on windy days bu [... read more]t usually kept to their side. Very interesting to watch as well. There are sand flies and I received a number of bites but they weren't a problem. Not one mosquito and saw one creepy crawler in our bathroom once but hey it's the tropics! Our housekeeper Mailon spoiled us!!! Can't thank her enough for all the little extras she did! Loved the towel art! The food wasn't bad for Cuba and I'm fussy! Having a healthcare background, I assess the food hygiene continually. Overall I have to say that the guests are the biggest offenders! Gross!!! Would definitely recommend this resort and would love to return there soon😊

Iberostar Waves Cozumel: Great Holiday

We enjoyed 10 days at this resort(feb8-feb18)..the rooms are dated but kept exceptionally clean. The first room we were given was very musty smelling and had 2 beds, we were disappointed, but the man who brought our luggage said not to touch anything in the room and to talk to the reception desk..we did this and they were very accommodating and gave us another room more to our liking. The grounds were kept immaculate. The staff were lovely, very friendly and made us feel at home . The food was v [... read more]ery good and lots of selection at the buffet. Very nice pool with one side for activities and the other for more relaxation, with the pool bar open to both sides.Small beach with rocky entrance to water (bring water shoes) going in off the pier was fine....lots of beach on either side of resort if you like walking on the beach....the dressel divers on site are very professional, my husband got his certification and enjoyed many dives...you can also go snorkeling with them and they provide you with wetsuits and a guide for the group and take you out to the 2 diving reefs....there is a souvenir shop by the pool where you can paint ceramics and they will bring them back the next day after firing them. ...entertainment was so so, but it didn't really matter to us. .all in all it was a very positive experience, beautiful country, beautiful people and a resort that has more of a village or family feel to it.... the sunsets over the ocean are spectacular rent a vehicle for a day and explore the Atlantic side of the island (ChenRio is a great place to stop for seafood and beautiful beach) Would return in a heartbeat

Iberostar Waves Cozumel: Great place!

Very nice resort on a beautiful island. Clean and friendly. Rodrigo from the kitchen made delicious treats and made our family feel welcome. The staff was very helpful to get anything we might need. Rooms were a good size and well kept.

Iberostar Selection Playa Mita: Excellent Experience

Hotel and service were amazing and so was the beach. Food was ok but my expectations were low as they are for most all inclusive packages...make a day trip to Bucerias...the beach there is very calm and there a couple restaurants to eat and drink at...try fat daddy's they had awesome lobster tails

Hotel Mojito: Happy..Happy

Took my grand daughter here for her 16th birthday and we had such a fun time..Ocean is absolutely amazing..I read reviews of people returning to this resort time and time again and our first day there couldn't really see why but as the days went by i grew to love it more and more..grand daughter loved the ocean so we spent everyday there..was not ready to leave and hopefully will be returning again with my husband..I dont ever complain when we go away but my 1 comment for me was they need new be [... read more]ds..

Iberostar Origin Playa Pilar: Truly a 5 Star

This is an absolute gem of a resort. Everything from the staff, the rooms, the grounds is top notch. Food quality is excellent and there is quite the variety. Will definitely be returning in the near future hopefully.

Iberostar Origin Laguna Azul: Super Resort!

What a super resort in Cuba. The grounds were very well maintained (neat and clean). Staff were extremely friendly. The room itself was acceptable. The cleaning staff were beyond great. What was amazing... was the food (which I know is suppose to be uncommon in Cuba) - huge selection every day of not only North American food, but also I was able to taste lots of Cuban dishes - which I loved.

JOIA Rose Hall by Iberostar: Iberostar Grand Rose Hall

First and foremost this hotel has the most INCREDIBLE employees. From the cleaning staff, to the chefs, to the landscapers, to the housekeepers., butlers.Everyone is happy, friendly and Sooo service oriented. The rooms are spacious and tastefully decorated. The hallways on the hotel room floors are in dire need of freshening up. The carpeting is torn,and has waves, the walls need painting and brightening up. ( it's quite dark and dingy) The food as beautifully displayed and plentiful,So much c [... read more]hoice. Quality wise it was not the highest as was Sandals. The trip from the airport to this resort is short and easy. We were greeted at check in with warmth and very welcoming. We were even upgraded to an ocean view room by Barington who works at the front desk.We requested a quiet room prior to our arriving and they put us near the pool and the thump thump of the music. They felt bad ,so they moved us up to the 3rd floor with an ocean view. The only real complaint was the lack of umbrellas and covered space on the beach. In order to get a covered lounge chair on the beach, you need to be there at 7 AM. You must sit on your beach chair until at least 7.30 AM to claim it. Unfortunately, we did this one morning, went to breakfast, only to come back 1 hour later, our personal belongings( books) were removed and someone took our beach chairs. The staff said " we weren't there " so they took our stuff off and someone took our chairs. We then had a 1 hour run around to find our books. The beach towel hut person told us security had our things, and security said "they never get involved and the beach hut person had our stuff. Indeed, that's where it was. The solution to this problem would be to have 1) the butlers reserve chairs wherever their clients wanted to sit. This is done at some other resorts or2) Have more covered umbrellas on the beach. There are 2 covered areas on the beach and all chairs are taken. In between them is an uncovered section of about 40 chairs and only 3 chairs were taken. I don't think that makes sense. The butlers were amazing. They didn't annoy us nor did they ignore us. O'neill,Carson and Duran really work hard. They were always professional and wanted to help wherever they could. Our cleaning ladies were Soo special ( Cardella daytime and the evening lady, Kardesha?) Friendly, hard working and eager to please. The wait staff in all the restaurants were great, always smiling and worked hard to please. In conclusion, this vacation was relaxing and enjoyable. I think I would rate it a 4 star instead of a 5 star because of the poor quality of food and the renovations that are so desperately needed.

Hotel Mojito: Great Getaway!

This resort is on a beautiful beach at Cayo Coco. Place is very clean - staff are exceptional - from front desk to housekeeping to groundskeepers to food service staff. This is a safe and family friendly spot. We met numerous people who had been there several times over the past few years - which says a lot for the calibre of care given to their guests. The venue itself is a little "tired" and could use some upgrades/renovation but overall good value for money. This resort is part of the origi [... read more]nal El Senador which we visited when it was first opened. Thanks to Trip Central which was a great way to book this - they covered all the details for us and we had no issues with flights or check in at the Mojito.

Iberostar Selection Varadero: Good resort

Hotel staff were great. Lobby and public areas really nice. Rooms were ok, could not get adapter to work to charge cell phone or use blow dryer. Also my iPhone 6 did not work so no internet. Hotel said newer phones do not always work. Food was just ok not great.

Hotel Mojito: Return visit

The friendly staff make this resort a memorable experience. As the resort is 16 yrs old, many staff have worked there since opening. It is showing signs of wear inside rooms & outside buildings. Food is average, repetitious if staying over 1 wk. We stayed on ground floor...convenient because no stairs but musty smelling. I would suggest 2nd or 3rd floors(stairs). Definitely a good deal, if you want a beach or pool vacation with 27-29C temperatures! Amazing snorkelling at coral reef in front of r [... read more]esort($20 Cuc by small catamaran with guide & life guard). Excellent musicians entertain in evening in lobby. Main stage is under repair...nightly show is in disco(musty & poor acoustics). As a group of 8, we made amazing friends there & had a good holiday. A few with tummy upset for a day or so. Visit Las Ranchas...a lobster shack nearby on beach. The beach(narrow when tide is in) is beautiful, loungers available, great for walking! If you don't require luxurious detail in a resort, Mojito is for you. The staff try hard to make your vacation special. Most of the people are 50+ who vacation here.

Iberostar Origin Laguna Azul: Great resort!

This was my first time in Varadero, but my 4th time to Cuba. The Beach at Laguna Axul was spectacular; best yet by far! The beach bar was convenient and the bartenders were very friendly. The room was clean and large but the water pressure was disappointing, but that's pretty normal for Cuba. The bank in the lobby is open 24 hours to exchange your money which was very convenient. The food was passable, but nothing to write home about. But again, that's pretty standard for the country of dest [... read more]ination. The only EXTREMELY frustrating experience was dealing with the receptionist at the SPA. She literally did not speak a word of English! And being as I had booked a SPA room, I was expecting some perks associated with it. However, I gave up. It was just too frustrating. All that being said, the resort is one that I would consider going back to a second time