Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

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Riu Guanacaste: Riu Guanacaste

This was our second visit in 3 years to this hotel. And the third time we have stayed at a Riu in the past 5 years. We found the Guanacaste again to be impeccably clean, nice gardens and very friendly staff. All morning long each staff member that you pass along your way greets you warmly and with smiles. FOOD: We have not been fond of the food choices at any of the three Riu resorts we have stayed in. Seems repetitive and caters more to the North American Palette rather than offer more  [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Riu Republica - Paradise!

This resort was absolutely incredible!!! I would recommend it to anyone.. beautiful design, well laid out, amazing food and entertainment. The ocean was rough but it did not stop people from enjoing it! Planning to return!

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Lou Lou  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Simply grand

This resort was top notch very clean and amazing food. staff were for the most part friendly and efficient Loved not having to make reservations for the a la carte. The coffee bar was situated in a great location. The pools and beach area were not too crowded and the grounds were very well kept---beautiful. I would visit again.

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Papa  - 

Verified Purchaser

Riu Emerald Bay: 8th time

we love emerald bay the staff are super.food is good beach is great.roons are realy clean.what more could you ask for other than a different air line SUNWING SUCKS the airport is small to start with but you get your Mexican tourist card once insideanother great mess its funny cabos,viartta every one but Mazatlan fill them out on the plane

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Private  - 

Verified Purchaser

Riu Bambu: Great girls trip

Hotel staff were amazing. Everyone went above and beyond to make our stay enjoyable. Drinks were OK, nothing special and mostly domestic brands Rooms were updated and clean. Hot water always. Mini fridge wes restocked every other day and towels were replaced daily. Incredible beach. Clean groun.

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Tracylee16  - 

Verified Purchaser

Riu Republica: Lovely Resort

The hotel was very nice but kind of plain on the outside. The rooms are quite spacious but everything is very white. The grounds are very well maintained. The staff was friendly. Pool area was beautiful as was the beach. The food was also pretty good.

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Jmak  - 

Verified Purchaser

Riu Merengue: beautiful resort!!

the resort was well keep , grounds and beach well groomed , staff were friendly -- just a very busy place with all three resorts packed together , alacarts were first come first serve no reservations witch made it difficult to get seating at times , over all we enjoyed our stay!!

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Private  - 

Verified Purchaser

Riu Santa Fe: Mixed feelings

Clean. Friendly warm staff for the most part. Not recommended for a Celiac. Food just ok. No cocktails at the restaurants. Beautiful beach. No wifi in rooms. Rooms are nice. No drinks served to you at the pool. Pools are lovely, warm. Ran out of toilet paper and soap in the room. No extras like little lotions or mouth wash. Towels are hard. Beds are comfortable.

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Dede  - 

Verified Purchaser

Riu Palace Paradise Island: Fabulous Resort

The Riu Paradise Island is the only all inclusive resort in the Bahamas for my sister and I. For the 5th time, the Riu was awesome from the warm welcome, fast and lovely room assignments, the comfort and cleanliness was only exceeded by the variety of tasty food at all times. Going again in April with more family. Thank you Riu for everything. Darlene Ward

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Private  - 

Verified Purchaser

Riu Republica: Beautiful and Great Entertainment

For such a new resort it was a great vacation. Few little flaws as in there could have been more bathroom facilities especially around the pool areas. But really no other complaints. We had a fantastic time. The entertainment staff was great. Would defiantly recommend this resort to others

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Terrence & Sue  - 

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Riu Palace Cabo San Lucas: Excellent Stay

We stayed at Riu Palace, Cabo San Lucas for 7 days. We really enjoyed our stay. The food and the Service was amazing. Staff at Riu palace are great group of people. They have a great attitude and wonderful people. They gave us 5 star plus service from our arrival date to the departure date. Wireless internet connection was awesome. We booked a ocean view room and the scenery was fantastic. We were able to see the beach and sunrise from our room. What a gorgeous view. Worth every penny. We arr [... read more]

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Nana B  - 

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Riu Emerald Bay: Holiday Paradise

Enjoyed our stay at the Riu. The staff was very helpful and friendly..Check in and out went very quickly and smoothly. We asked for a room change and were accommodated immediately, even though the hotel staff were very busy. My only wish was that there would have been free Wifi in the rooms, as I had to spend a couple of days there due to a tummy bug....I would recommend this resort hotel if you are making Mazatlan you holiday destination. Thank you to the hard working staff that made our vac [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Amazing place & people

The resort is great, very clean and well managed. The buffet should be open later. There wasn't any choice in beer, only 1 draft beer. you need a variety of beer like Coors Light , Corona would have been nice to have a choice. My husband will never return to any resort with a limit to only serving draft beer. When you pay for all inclusive you expect more for your dollar. Our luggage was beat up on this trip

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Delta Dawn  - 

Verified Purchaser

Riu Merengue: Very Large Resort

The hotel is well maintained, beds need replacing through out. Food was very good and front desk and bar staff friendly. Housekeeping and dining staff not friendly. I did share the negative with front desk. Also because it is so large there is alot of walking. No bathrooms at the Beach.

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Private  - 

Verified Purchaser

Riu Playa Blanca: Great new resort. Some small growing pains

3 year old resort, staff are very friendly and accommodating. Some growing pains with respect to washroom availability near all pools which is under review by management at this time. Would recommend resort, and would attend again if in Panama.

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Private  - 

Verified Purchaser

Riu Vallarta: Smiling, what a adventure for me

Room was fabulous, sat on the balcony every morning. View of court yard, palm trees and ocean. Sounds of the ocean were heavenly, landscaping and design was incredible. Three places to have my meals, food excellent, Wait staff were very polite and helpful. I have told all my friends and family about this incredible hotel, going down the stair to the court made me feel like a Princess.. Entertainment in the evening was Extraordinary, I took many photos. Danced my feet off and learned many new dan [... read more]

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Private  - 

Verified Purchaser

Riu Palace Macao: Excellant Resort

We totally enjoyed this lovely resort. Clean room, nice view, great food choices, beautiful beach nice pools, many lounge chairs. Even with six of us we always managed to find lounge chairs in sun or shade. The staff are over the top helpful and friendly to everyone. I highly recommend this resort.

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Oceanlover85  - 

Verified Purchaser

Riu Playa Blanca: Awesome resort!!

The hotel was very clean. The staff was very friendly esp the bartenders. They were always ready to serve. The food was very good and they had a lot of selection each day. The a la cartes were pretty good. I would have to say the steakhouse was thr best. The Italian was good but the Asian was not an a la carte it was a buffett. I think it would be better if they took reservatioms for thr a la cartes instead of juet showing up.

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Dori  - 

Verified Purchaser

Riu Merengue: Awesome!

Thoroughly enjoyed beautiful pools and its long beach with warm water, would return next week if I could!! Staff was great very professional and accommodating. Enjoyed myself and can't wait to go back!!! Two thumbs up!!

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Private  - 

Verified Purchaser

Riu Merengue: Okay resort

The place was decent. Should be a 3 star. No air conditioner for 2 days no water in our room for a day. Staff was nice. Food was good. Beach wasn't as nice as I thought. Very busy on the weekend and was hard to get a lounger.

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