Hotel Camino del Mar: Love Cuba

Amazing. Considering the recovery aspect after the devastating hurricane the property was beautiful. Everything was in good working order and the staff were exceptional. We cannot say enough positive comments to the Melia staff, from the Chefs, ladies and gentlemen at the buffet to all the wonderful ground crew that greeted each morning. Thank you once again Cuba and her wonderful people. We would go back in a heartbeat.

Melia Las Dunas: Great Family Vacation

We travelled to Melia Las Dunas with our three children, from January 18-25. We were very happy with our hotel accommodations. We ended up with two, connecting, spacious rooms. The location of the bungalow was great as well, right in front of the pool. The staff at Melia Las Dunas treated our three children with respect, and made every effort to make them feel included. Though we felt there wasn't a huge variety of food at the buffet, everyone was able to find something they enjoy [... read more]ed. The kids (age 9, 11 and 14) participated in the kids club a few times, which kept them entertained for a few hours. However, the majority of the children in the group were much younger. I'm not sure if there are other programs for older children? They were doing some work on the beach, I'm assuming was due to the hurricane damage. Therefore, any shelter huts on the beach were unavailable as the huts were near where they were doing the work and they had that part of the beach blocked off.

Melia Las Dunas: nice resort

the resort was very nice , food ok, big rooms and they gave me just where i asked to go close to adult pool rm 4111 2min away . we had lots of little black bugs in our room , they would go away after the cleanning lady were in but were back the next day , they didnt bite just lots of them .

Hotel Camino del Mar: Very nice resort

We were pleased with the work that was done after the hurricane. The resort is small and personal, very charming and friendly. We did not have the opportunity to go into the ocean as the weather did not allow, however the beach is wide and easy to walk. The food was the best we have had in Cuba and we enjoyed the beach bar BBQ for 3 lunches as well as the two al a carte restaurants and the buffet. The room balcony was spacious although the sliding door was difficult to move and not a tight fit.

Paradisus Princesa Del Mar: Great Resort

The Princes Paradisus Del mar Varadero is located a short distance from the Airport on the Beach. The facility is excellent value for your dollar. The staff is courteous and from the time you arrive until you leave they ready . to deal with all your needs. The food is good and many choices to satisfy your appetite 24hrs a day if you so desire. The bars cater to any alcoholic drink you wish to satisfy your taste buds. THE CART SERVICE TO GET YOU AROUND THE GROUNDS IS JUST A PHONE CALL [... read more] .AWAY ANY TIME DAY OR NIGHT. The swimming pool and beach are second to none .Plenty of poolside and beach lounges are available and if you cannot find a lounge the staff is ready to provide you with one . This my second year at this facility and if I return to Cuba this is where I will stay. The other great convenience is you can fly direct from Hamilton airport.I would recommend this facility to any of my friends. Trip central handled my booking and all went well.

Melia Varadero: thank you Melia Varadero

Beautiful place with wonderful service. You will be welcomed and looked after there. Very professional night performances. Wi-fi is extra. Food has tons of options. Lots of activity on the beach. Souvenir market with cafes and shops is right near.

Melia Jardines del Rey: could be better.

The good:large well kept resort, nice beach,clean rooms, short drive from airport, entertainment not bad.Hotel seems to have recovered well considering the area got hit with a hurricane not that long ago.The not so good:buffet food quality is not great, food that should be hot too cool,lineup for cooking stations far too long,could do a better job informing quests of up coming activities on resort,inconsistency and lack of knowledge mixing fairly common alcoholic drinks.

Paradisus Princesa Del Mar: Resort was nice but, service left alot to be desired.

This was our 3 trip to Cuba and after praising up the Cubans and their beautiful beaches over the years we were very disappointed in this trip. The service was terrible. Even though we tipped (& we should not have to at a 5 star all inclusive), servers took forever to bring beverages. Several times at breakfast we would order coffee and tea and be almost finished our meal before it was even brought to the table. At dinner and the bars it was similar. We would wait forever to be served. We  [... read more]would finish our drinks and wait again forever with empty glasses in front of us. The buffet at this resort was one of the smallest we have ever seen. There was not a large selection of food. Some of the staff we also found to be very bold. One staff member asked my husband for the shirt he was wearing. Another staff member was eyeing a ball cap I was holding. He called me over to where he was and told me how nice the cap was. He wanted me to give it to him. We have never seen Cubans behave this way in the past. The beach was also another disappointment. We were unable to swim in the ocean because the "Portuguese Man O War" were washed up all along the shore line. I know the resort staff have no control over nature but, there was absolutely no attempt by them to even clean up the mess on the beach. For the price we paid, I was very surprised at how bold and lazy so many of the resort staff were. I would not classify this place as a 5 star.

Sol Cayo Santa Maria: Restorations Are Still Being Completed

It is a beautiful resort even though lots of work still is being completed. They have recovered fast considering it was the most affected area of Cuba that was hit by Hurricane Irma. The food is repetitive only due to the Agriculture being affected as well, but there still is a variety of food at the buffet and the A la Carte Restuarants. The Entertainment at night was in the lobby due to the stage still being repair but was still fun and interactive. All the waitresses, waiters and cooks in th [... read more]e Restuarant were very nice and customer service from them amazing had great laughs with them all. The maids can do a better job, changing the sheets and pillow cases as well as not forgetting to leave toilet paper and washing of the tub and floors. The Reception staff and Reiner we attentative to my needs, and performed great customer service. Reiner and I had some great laughs on my last day, Hop on his Party Bus to take a ride around the resort and go shopping at the market at the Resort next door. Ho see the Pirate ship and get your picture taken. The Bartenders and the service waiters around the lobby bar were very friendly and would not allow you to try and serve yourself, which I thought was relaxing. The Resort as a whole was beautiful, with a great atmosphere, relaxing and humble.

Sol Varadero Beach: First Visit to Cuba

Cuban people are amazing!! Kind and patient and very willing to make our holiday a pleasure. The resort was very beautiful, clean and airy. The weather was cooler which meant the beach and pools were not so busy. Our room was clean and bright and I loved the towel and blanket sculptures that our maid left for us every morning. The food in the dinning room was excellent and the choices were endless. It suited my pallet. And I found a bar tender who made the most amazing pina colatas!!! In  [... read more]all we had a very nice relaxing holiday.

Sol Cayo Coco: 2nd time, still loving it.

This is an older smaller resort but it's amazing. Grounds are immaculate as is the common areas. Hard to believe Irma hit hard other than the newly planted trees. Brand new beach bar and snack bar, lots of beach chairs. Food is amazing, lot's of variety, fresh grilling stations, pizza oven and buffet. The best part is the staff, many have been there since the opening, always remember returning guests. Will be returning soon.

Tryp Cayo Coco: Favourite place for a getaway

This was our 4th time to the Trypp in the last 5 yrs. still my favourite place. This resort has an amazing beach with lots of chairs. Pools are great, quiet pool is my favourite. Rooms are older however are very clean. You don't go to Cuba to hangout in your room. Food is always good. Fresh fried rice and pastas made in front of you are the best. Again you don't go to Cuba for food and the rooms. You go for the sun, beach, and most of all the friendly resort workers that make your stay comfortab [... read more]le and enjoyable. There is evidence still of the aftermath of hurricane Irma however the staff have done a great job making it operational. Most visible was the missing vegetation which they are replanting daily.

Melia Marina Varadero: Gorgeous Resort with a few issues.

“The Good” - Checkin/Checkout were simple and fast. Front desk staff very helpful. - The hotel and grounds are gorgeous. - Beach is stunning. - Rooms are clean and comfortable. - With a bit of experimentation, you can find food that is good. We preferred the buffet to the ala carte restaurants. - Restaurant staff was all very helpful and pleasant. - Night time entertainment was good. - Evening lobby entertainment was very good. Don't miss Friday nights, as they have two world-class  [... read more]vocalists. “The Issues” - Night time entertainment was sometime hard to find. - They have a very good animation team, but they are hampered by lack of location to perform. They seemed to be stuck in random corners of the resort, with little or no seating making it hard to see, if you could find them. - Restaurant staff were "not happy". Some were even heard telling guests that they had to tip them because they were paid so little. - Beach is a bit of a walk (8 minutes), but electric shuttles seemed to be always available if you did not want to walk. We focused on the amazing beach and lived with the shortcomings and had a nice vacation.

Paradisus Varadero: Amazing place!

Having visited probably over 20 hotels in varadero, Paradisus left me with a wonderful overall impression. The hotel was CLEAN. No bugs! No trash anywhere, toilet paper all the time in the bathrooms, and toilet seats which can be an issue in Cuba! The food was the best of all the all inclusives i have stayed at. The a la carte were superb, small portions however so if you are a big eater then grab something before hand at the buffet. Our favourites were the Mexican and Japanese! The service was  [... read more]great! I never waited long for a drink BUT a smile and remembering to tip goes a long way! I heard people complaining about the service, but it was the same people not tipping and rudely demanding drinks. They are hard working people making drinks 24/7, be kind! I was appalled by some of our fellow Canadians the way they treated some of the bar staff. We had a horrible week weather wise, didn't get to swimming once because it was just too cold and windy, but the pools and beach looked beautiful. The room: we had a king size bed and the only problem was they didn't have king sheets so they mismatched some queen ones. Mini bar was restocked daily. plenty of hot water for showering. Air conditioning worked well and we didn't have any bugs at all. Entertainment was great too! We had a great time, so much in fact we are returning with the whole family in a few weeks!

Paradisus Princesa Del Mar: It’s a very nice resort to visit

I give everything a 100% it was an amazing place that visited we would definitely go there again. Overall very satisfied with this resort!! I definitely recommend this place to anybody. Also I should say that trip central is best site to book it from.

Melia Cayo Coco: Melia Cayo Coco, Jan 15-22.2018

The resort is quite nice, they did a good job of recovering from the huricane. Still more work to be done (I would suggest the top windows in the lobby should be a priority). Beach: great (large, great sand, snorkeling, some nice golfs close bye..) Food: good and very good (special mention for fresh seafood) Restaurants: International is top level Drinks: generally ok (weaker selection for top brands) Entertainment: excelent $$ (live bands every day, good music, good shows...and we have see [... read more]n quite a few resorts 4 to 5 stars in the Caraibeans). Swimming pool: single one, very large, shallow, no deep end) Tennis court: only one functional, lights not yet repaired, quality but old surface. Table tennis, pool table- ok. The weakest link was ...weather, but I guess that belongs to a different "department" :-)

Paradisus Princesa Del Mar: Resort Lacking

Paradisus Princesa Del Mar ; Resort was lacking in service. Lineups at buffet dining area were excessive due to slow moving staff & not utilizing 2nd grill. Food was OK. The grounds & public areas were generally well kept although the odor from washroom urinals was unpleasant to say the least. Obtaining a drink from any of the bars took an excessive amount of time which often resulted in not being able to get a second drink because they were now "out" of that beverage. The room w [... read more]as OK . Beach was covered with Portuguese Man O War. Pool was large & clean. Bus was 45 mins late picking us up at the resort for our departure flight.(As well as others from other resorts) No SunWing agents available. We made the flight but it was concerning at the time.

Paradisus Princesa Del Mar: A Disappointment

This was our fifth trip to Cuba (our third to Varadero), and the worst one. The resort was advertised as a five-star, but it was not even a four-star one. The grounds are beautiful, and well maintained. But it was difficult to find an empty chair by the pool. The staff were mostly friendly, but the wait at the front desk (to even ask a simple question) was long. Cafeteria was always very busy and the food quality was poor. And the serving dishes were small so that they were empty a few m [... read more]inutes after they were brought out.

Sol Palmeras: Good family resort

We stayed at this resort with our two children. A fair rating of this place would be about 3.5 stars, almost 4 stars. The main lobby with all the bars and seating is very nice and had a wonderful service. The food was pretty good - the main buffer restaurant had enough food choices/options. We also tried the Chinese and Mexican restaurants and both were great. The pool area was nice and relaxing. You can sit near the pool and be able to see your kids swim, run around, get ice cream, drinks,  [... read more]snacks and rent rackets or balls on their own. Everything is close by and laid out conveniently. The beach was pretty nice but no comparison to the beautiful white sand beaches at the Cayo Santa Maria area resorts. We stayed at a bungalow about 5 minutes away from the main lobby and pool area. We enjoyed our walks everyday to and from the bungalow. The bungalow was adequate in size for a family of 4. A bit dated, but clean and came with a great room service. The sofa sleeper is no good if you’re over 90 lbs as the springs in the thin mattress are horrible. Best to put one kid on the sofa sleeper and order in an extra bed for the second kid - that worked well for us. The separate bedroom was comfortable. The grounds were nice and clean but you could tell that many of the trees lost branches and foliage around the beach and throughout the resort due to the hurricane. The tops of the palm trees were damaged. The evening shows were spectacular! Our kids loved them and managed to stay up to watch them almost every night. Overall, a great family resort and a pretty good value for your money. I don’t think anyone coming to this resort with a family would be disappointed. Just don’t ever come to Cuba when it’s -20 in Canada. That means it’s only 15 to 18 degrees in Cuba.

Melia Jardines del Rey: Somewhat disappointed

Let me start by saying the staff on the whole are lovely as always the hotel grounds the rooms the lay out of the hotel and pools are great and the beach amazing sadly to say the owners of the hotel needs to step up to the plate there is no need for guest to be with out water for three days off and on especially in the evenings when guest is getting ready for dinner had to ask the front desk three time to fix the no lights in the corridors of our floor pitch black at night thank to foresight we  [... read more]have flashlights.and not to sound like a complainer food is food in Cuba but they need to be serving they guess hot food a very simple thing to ask!!!