Occidental at Xcaret Destination: Unlike anything we expected

This resort was nothing like we expected. Our room was clean, bed was comfortable and if you needed anything all you had to do was ask. There were monkeys climbing around the trees, macaws in the lobby area and other wildlife to see. The pool was huge and the food was good with a big variety to choose from. The only thing we didn’t care for was the 2 hour sales pitch to join their Royal Club. The amenities they showed us for the Royal Club were more upscale and very nice but also wildly expens [... read more]ive. Nice for some but it was not for us. I think they need to figure out another way of introducing the Royal Club to their guests instead of taking time out of a guests day, almost felt a little tricked into it with a note on our door that says they want to give you a welcome gift. All in all a good vacation and would recommend to others.

Catalonia Playa Maroma: Perfect for a chill family vacation!!

Love this hotel!! It's small enough that walking around with little ones is not an issue and big enough that there are tons of places to hang out, eat, enjoy the weather, do activities. We've gone to many resorts that are super loud around lunch time and you can't really rest, and Catalonia was super quiet 12-3 which was ideal for anyone wanting to rest, little ones taking a nap, or just being able to hear the sound of waves. Loved that they kept the activities to morning and later afternoon - [... read more] it was perfect!!! Also lots of nature so walking to the beach and lobby and back again was never a chore because of all the shade. Really clean, and has lots of cute Coatis and who doesn't love having cute animals around. We also loved that the hotel was very eco friendly. No plastic or too much paper around. And water was always fresh/refilled and we had more than enough!! Overall a great experience! We will be back!

Hotel Xcaret Mexico: Can't wait to go back

A beautiful resort with so many options. The resort itself had a number of easy to get to pools allowing us to choose being with people or kids or having seclusion. The beach on the ocean is small but there are many sandy coves with beach chairs and hammock along the river and trails that meander through the property. Good food on our vacation is important and we were not disappointed - the Japanese and Cantina were our favourites. We liked the fact that we met guests and staff from Mexico a [... read more]nd from around the globe. The service was great across the board. Entertainment at the resort and parks was excellent. We especially enjoyed the evening show at Xcaret, the dinner show at the resort and the band Bullet Queen at the Cantina 3 nights during the week. Sound does easily carry from the hall into your room so get a room away from noisy areas such as bridges. Having access to the parks most of which are on the grounds with shuttles or boats running frequently included was amazing. You could go for a few hours and not worry about seeing and doing everything in one visit. We were able to create a perfect tailored mix of activity and relaxation. The fantastic shows, ziplining and variety of river and cave floats were our favourites. There was never long lines anywhere. We've been to a lot of resorts in Mexico and the Caribbean and it's rare when go twice because there are so many good options. This is a do again!

Bahia Principe Explore Tulum: Grand Bahia Principe Tulum

The food was amazing always a great selection something different full of flavour! Service was amazing Everything was so clean The animals were adorable Best vacation in a long time Pools were clear

Bahia Principe Explore Tulum: Bahia Principe Tulum

Amazing customer service Our room the grounds the restaurants the beach very clean and manicured Went over and above Hipolito went over and beyond to make all of our dinners to be an enjoyable experience every night. The night show were very entertaining

Iberostar Selection Paraiso Maya Suites: Beautiful resort!

We stayed at the Maya the 1st week of Feb 2020. It's a beautiful resort. We arrived around 10pm and restaurants were closed, but room service is available 24 hrs a day. The grounds are clean & well-maintained... very pretty. We were in bldg 63 which was perfect & central to pools, beach, restaurants. Our room was large with a king bed, sitting area & balcony facing the wave pool. Buffets were very good with plenty of options. We really enjoyed our vacation.

Grand Sirenis Riviera Maya: Resort Amazing!!! Fly with Air Transat or book through Trip Central probably not!!

Resort is amazing clean big and beautiful and great food. Recommended it totally. Flying with Air Transat or booking through trip central is very questionable. 9am depart from Toronto We were 1.5hr delay taking off when we arrived at the airport in Cancún or shuttle left with out us before we even got off the plane..oh wait we didn’t have a shuttle because who ever booked us,put us arriving in Cancún at 630pm which our arrival time was 115pm. After we approached the airport Air Transat rep i [... read more]n Cancún they told us the issue. They tried to get myself to pay $180us for a taxi to the resort. Told the hotel would refund us when we got there. Yah right!! After an hour of trying to figure something out and told the next shuttle would be 2hrs from then. We asked another shuttle from a different airline to give us a ride. Thankfully they did. Not a great start to our vacation! Once we arrived at the resort it was great. Till we talked to the trip rep at the resort which again said we weren’t on any paperwork to return. Uneasy feeling worrying is there going to a return shuttle! After checking twice and explaining our concerns they were able to set something up. Was a stress no one should have to worry about!

Bahia Principe Explore Coba: Fantastic Resort

The Resort was huge and a week is not enough to take it all in. Even though the one buffet restaurant was closed there was no lack of great food. The staff were amazing. The drinks were fantastic. The beach was great water fabulous. Shows were great. I would go back.

Wyndham Alltra Playa del Carmen: Wow!

Well first off let me say what wonderful staff! Every staff member we encountered was just so eager to help you. Just exceptional. The food, again was wonderful! I am a vegetarian and have a severe egg allergy. I was stuffed all week and was able to eat a variety off food. The only time I had to ask them to make something special was when we were to the Brazilian restaurant (because it’s meat) but that was only for a main course. I was able to have a variety of the sides there. The only d [... read more]ownfall to this resort is the beach. It’s current state is really unfortunate with a high tide and rocky area. However a short walk over to the next resort on the public beach and it’s beautiful!

Barcelo Maya Colonial: Good Resort

The Barcelo Colonial was a decent hotel. The grounds were well kept and the beach was exceptional (probably the highlight of our trip). White sand and lots for the kids to see and do (including snorkeling and seeing turtles). The waves were a lot of fun for the kids to play in. The pools were huge and well kept and the kids really enjoyed the water park. I would rate the rooms as just OK. You can tell it is an older resort and had some mildew/mold in the rooms at times and musty smell. I  [... read more]found the beds uncomfortable. The food was just OK. Breakfast having the most variety and best meal of the day. They do no offer anything but bottom shelf alcohol which they claim they are a 4/5* resort. Some of the waiters and/or bartenders were not as friendly as others (whereas some went above and beyond) and felt it was a hassle to serve you. Overall the kids had a great time, but probably would not go back to this resort again.

Grand Sunset Princess: Average resort that could have been incredible

This resort needs a little refreshing and minor touchups including paint and small repairs. It had a great layout with soooo many pools and swimup bars! The lush landscape with walkways surrounded by mature palm trees was beautiful. A little more garden work/clean up would make it absolutely incredible though. There were alot of dead palm branches hanging precariously overhead and many tree limbs and branches on walkways and all over the grounds every morning. On the plus side though, there was  [... read more]alot of wildlife-monkeys, coatis, iguanas, we even saw 2 deer the morning of our departure! We were fortunate enough to have a swim out room (with an awesome maid Ana Maria!) but because it was on the Grand Sunset side and in February, the water was quite cold because it didn't get much sun. This would be an asset in April though I imagine! Another unfortunate thing was that there weren't a lot of shade choices around any of the sunny parts of the pools. The shaded areas had gazebos but there were practically none in the sunny areas and no umbrellas anywhere. The beach was incredible really, lots of opportunity to walk in either direction and only a few timeshare guys. The gym was one of the best I've ever used, with lots of classes to choose from every day. The evenings were very disappointing for couples, no music anywhere, no one singing, no evening entertainment at all really. There were family shows each night that some people we met really enjoyed. Lastly, the food....who could ever complain? There were lots of choices at the buffetts at every meal and great service at each setting. We only did one a la carte and it wasn't good at all but we have always preferred the buffets anyway. Overall, this resort was good value for the money but was only average in terms of it's condition, cleanliness and below average for entertainment.

Kore Tulum Retreat Wellness Resort: Kore is Pure Zen

Fabulous resort nestled between the town of Tulum, the Mayan Ruins and the totally hip area of Boca Paila. Kore views of the Carribean Sea are 2nd to none. The rooms are large and luxurious. The menus are varied and the food is quite good and because Kore is a 90-room resort, there are never any line-ups for anything. The staff are excellent and respectful of your privacy while also being very attentive. Kore is a totally zen experience. We'll be back.

Barcelo Maya Palace: Excellent!

Fantastic resort with superb staff. Everything we experienced from the food to the pools was more than you could wish for! I would recommend this resort to any family looking for a five-star resort on the Riviera Maya.

Barcelo Maya Colonial: Fabulous resort

Just spent a week at this resort and we loved it! I have been to many resorts and this one is definitely one we will return to. Room was clean maid was very good. Grounds are beautiful staff was friendly and always helpful. Pools and beach amazing. Resort has everything you would need for all ages .. The entertainment was good ! One thing I was impressed with was the buffet was always clean and if something was getting lo or all gone it was restocked immediately! We stayed here during super bowl [... read more] and the resort celebration was fabulous it was streamed on big screen tv in the theater and they provided plenty of fun theme food that was plentiful. We stayed in the colonial section that was nice because it’s central to everything we took the time to check out all the section and they are all beautiful definitely we will return!!

El Dorado Seaside Suites: Great Resort that can be amazing

So many good things to say about rooms and facilities and events that all added up to a fantastic getaway. In absence of a litany of small service glitches bI would call this perfect. eg the concierge suggested we pick a time for our room cleaning which we did but then it was never done within 3 hours of that time. Dinner serving staff (though all friendly) varied widely in their serving skills. These were less concerning than surprising given the service from all other staff. Would definit [... read more]ely return.

Barcelo Maya Colonial: Great family resort!

Resort is huge with lots of stuff to do for everyone! Pools are amazing along with the beach! Food was good with good a la cartes. Only disappointment was the uncomfortable beds, poor air circulation and mould in the bathroom.

Royalton Riviera Cancun Resort and Spa: Great resort

Clean hotel, amazing food and service. Beach was fabulous with lots of choices of beds with excellent butler service. So many pools to choose from but want to get there early for a lounge chair. Excellent butler service!

Bahia Principe Explore Coba: Awesome Resort

I recently stayed at grand principe Tulum with a large group of people and we had an absolute blast! The service / staff were warm and friendly. The food was great and the ambiance was positive and fun. I would certainly recommend in the future !

El Dorado Maroma: Perfect vacation Place for Us

Spent a week In February 2020, and it was one of the very most enjoyable all inclusive resorts we have been to. Service and food were great and we could not believe how beautiful the beach was. If you like quiet, peaceful , serene 5 star vacations, this might be the place to go. Mind you , there are no elevators, and not a lot of night activities. Having said that it is truly amazing what this resort would do to keep you happy. I was blown away with the effort they made to provide us with food [... read more] and big screens on the beach for the super bowl party. When my friends saw the pictures they thought we were in Miami. Great resort . Will be back for sure. And thanks to Renee and Andres from Eldorado Maroma and very special thanks to Tanya from TripCentral. She is an amazing travel agent.

Barcelo Maya Riviera: The resort was amazing!

Resort was super clean, great staff, great food, lots to do right on the resort. The resort is fairly large so never seemed to be crowded. I would definatly recommend this resort to anyone. One small issue would is being a adult only resort, the music that was played around the pool was more for teenagers than adults. Small issue but I would change that.