Hotel Mojito: mediocre resort

everything was clean but could use maintenance. for example the sidewalk bricks needed repair and the walkways across the lagoon also needed repair. some of the chairs and tables needed tlc. The theatre entertainment were pretty much the same show each night just different costumes and it was in the disco not the amphitheatre so it was not that comfortable. food was good and the service was good.

Iberostar Waves Cozumel: Enjoyed Our Stay

We were looking for a quieter resort with options for snorkelling. Iberostar Cozumel is an older, smaller, resort, with very lush grounds, located close to a number of excellent snorkelling sites. The rooms we stayed in were renovated and kept clean. Because of the high humidity, the rooms did have a musty smell, which one had to get used to. Perhaps a second story room would have been better. Staff were very pleasant and helpful. There was a good assortment of food at the buffet, however, I fou [... read more]nd most of it way too salty for my taste. The steak house, which required a reservation, was our favourite. I would consider this resort closer to 3.5-4 star resort rather than a 5 star. Having said that, I would still consider returning.

Iberostar Origin Playa Alameda: Pack the bug repellant

The staff were friendly and helpful, service excellent and the food far surpassed my expectations. Grounds are also very well maintained(barring one exception) and scenic. Although there seems to be a renovation project in the works there are still rooms that need some serious attention. Seized patio doors, broken balcony furniture and not one operational Jacuzzi were chronic complaints amongst the guests I talked to. I am sure most of these deficiencies will soon be resolved but there is one ma [... read more]jor issue. Dead center of the resort there is a man-made lagoon. The lagoon was designed to circulate still water by means of fountains but currently holds a foot of stagnate, algae blooming, bug larvae covered water. They toss chlorine tablets in everyday but seems to be unsuccessful as I am covered from head to toe with bug bites.

Iberostar Origin Laguna Azul: Great resort

Very nice staff. Wheelchair accessible resort. Lots of activities. Food was best we have ever had in Cuba by far. A fair drive to Varadero but an inexpensive double decker bus runs back and forth all day.

Iberostar Waves Paraiso del Mar: Nice resort

I had the pleasure of staying at the Paraiso del Mar from Jan 27 to Feb 3. All in all a lovely place, beautiful and well maintained grounds, nice beach area, great pools, however contrary to advertised the Del Mar DOES NOT have a lazy river. The rooms are clean, spacious and comfortable. All the amenities are within close proximity. A good experience.

Iberostar Origin Daiquiri: Great Place

This resort was perfect for me. The room was comfortable, clean, modern. Loved the big open lobby where i could drink as many cappuccinos as I wanted as I looked out over the beautiful pool and the gorgeous beach just beyond. The ocean water was the most spectacular colour of green and the sand so fine. The resort complex on a whole was just the right size; no getting lost in the hot sun! The staff were lovely, warm people who made my stay more enjoyable and the food was even good with lot [... read more]s of variety. This package was well priced for the value received. Thank you for the recommendation, Robyn.

Iberostar Waves Paraiso Beach: Not Bad but not the Best we have stayed at.

The resort was really beautiful, the staff very friendly and helpful and the pool was utterly amazing. Where this resort could use some work is in its buffets...the food was good but was mostly the same from day to day. Management might want to consider a different theme for each day (ie Mexican, Italian, Seafood, etc). The beach was disappointing, quite rocky as you walk into the water, you had to be very careful where you were walking when entering the water as the rocks were not always vis [... read more]ible depending on the waves. I would recommend this resort to those that were not interested in beach and dining. Would I revisit this resort, probably not.

Iberostar Origin Laguna Azul: Beautiful resort

Lovely resort, wonderful staff, good food, great entertainment, only thing that needs to be done at this resort is to upgrade the hotel rooms Need to be upgraded. All closet doors broken needs new paint, but the rooms are kept clean

Iberostar Origin Playa Alameda: beau séjour

Premièrement lors de notre arrivée le service a été médiocre même nul. Les employés avaient l'air d'avoir hâte de retourner à la maison. Personne pour nous aider a trouver notre chambre et en plus nous étions 2 couples et nous étions pas dans le même immeuble et en plus nous avions 2 lits 3/4 au lieux de 1 lit queen. Très mauvais départ pour l'hôtel. Le lendemain matin nous sommes allés voir la réception et tout c'est arrangé. le resort quand même propre sauf les toilette [... read more]s publiques manque un peu d'amour. La bouffe passable. Chambre très propre grâce à REGLA. La plage superbe mais vraiment belle. Le service du déjeuner et diner un gros merci à ZULY sympathique, souriante et en plus elle parle français. Nos soirées de 20 à 21 heure il y avait un spectacle près du hall d'entrée et nous avions toujours le même serveur YACIEL un phénomène, parle français, toujours un sourire. Petit bémol construction tard le soir.

Iberostar Selection Ensenachos: Beautiful Landscaping

We weren't sure how we'd feel about not having an ocean view, but the absolutely gorgeous grounds to walk through were worth it. There is a lot of walking which is a good thing to counter balance all the food and drink. We enjoyed the a la cartes as well as the buffet. There were never long line ups at the main buffet, the beach buffet or the bars. Food was pretty typical for Cuba and we enjoyed what was offered. The beaches are amazing! We never used the pools, but they were pretty with lot [... read more]s of loungers and very clean. The room was clean and our bed was comfortable. There are a few minor repairs and paint touch ups that could be done, but for once our balcony door lock worked! The resort is 90 minutes from the airport, but it's nice to see the Cuban countryside. There are excursions, but as this was our third trip to Cuba we didn't go on any. The best part of the resort is the staff. They are genuinely friendly and the Nautico guys were really helpful. Go out on a hobie cat. Thanks Rafael for a great time! Another plus is that the other guests were really friendly too. We made new friends from acoss Canada. I'm not sure if it's because we were there Feb.3-10 which is before any of the school breaks, but there were always loungers and sun shelters available. The Iberostar Ensenachos is a lovely resort.

Iberostar Waves Quetzal: Great Resort!

An amazing resort that's very welcoming and offering excellent service and dining. Rooms are spacious, well kept and clean. The grounds, which include an ecosystem and fauna, are pleasant to walk through and offer settings for photography. The extensive beach allows for play, relaxation and long walks. The staff is attentive and experienced.

Iberostar Selection Paraiso Maya Suites: Beautiful Big resort with a Great beach

This a big beautiful resort with lots of various things to do. The beach is beautiful and enough beach chairs and umbrellas to find a good spot. Service is very good, and the food buffets are well prepared and nice and have a good variety of everything. The beach bar is great and I loved the beach waitress services. The beach snack bar has fast food type items that are appealing to kids. There is a concierge in many buildings so they can help anytime with anything. It was not that busy so n [... read more]o lines at buffets and service was amazing in all the restaurants. Drinks are not that great, just the standard type of resort concoctions, a little watery and the wine was pretty bad.The snake bar in the Maya section was the best. The only downside might be the size, and it was not that easy to get carts, there did not seen to be very many carts and you had to wait for the staff to call one to pick you up, almost faster to walk so it did become annoying. You really have to like walking if you want to take advantage of the other activities in the adjoining resorts. We are quite active so it was not a problem, but not sure how other people handle that. It looked like a fantastic place for children with the kids water park and many pools. The front lobby staff were amazing, i have never seen such pleasant service.

Iberostar Selection Bavaro Suites: Amazing Resort

Despite my husband's injury pre holiday, we still had an amazing time. The staff was friendly and helpful, the rooms were very comfortable and the food was incredible. I especially enjoyed the grounds which featured water ponds with its own little eco system. The resort itself was beautiful and very well maintained. I would love to visit again. The only disappointment was not being reimbursed for a cancelled excursion. I understand that they have 15 days to effect reimbursement.

Iberostar Origin Laguna Azul: Lovely resort but a few challenges

We found the resort itself quite lovely. The pools, grounds and rooms were well maintained and we were pleased with them. Our only concerns were 1) the lack of toilet paper in the hotel proper toliets (lobby, areas near the specialty areas, pool area) and overall cleanliness condition. We really didn't like the buffet food offering at all - canned vegetables, mystery dishes (couldn't distinguish between meat and vegetable dishes at times) and sameness of choices daily. We did not look forwar [... read more]d to meals which is unfortunate if you are someone who food is a large part of your experience. If you are looking for a nice hotel at a good price only then this is a good option. Also, we found the buffet serving staff quite abrupt and surly - perhaps a language issue? PS our Sunwing representative Brianne was very efficient and helpful.

Iberostar Selection Playa Mita: Great for R & R....

The grounds are well maintained. The staff are very pleasant and polite. The Beach is small and water was quite ruff. Several days the beach was red flagged, so no swimming other than the pool. While the resort does offer many excursions, it is still a 45 minute drive to Puerto Vallarta, so not a quick taxi ride. The Buffet was good with lots of choices, though it didn;t vary much during our week there. The Japanese restaurant was entertaining. The French Restaurant had great ambiance, lookin [... read more]g like the Orient Express. The food at the Steakhouse was excellent, though it lacked ambiance, being in the lunchtime buffet location, at night. We were there for a destination Wedding, which was well done. Overall a pleasant vacation, and great if you just want to sit y the pool, relax with a cocktail(or 10). If you are the adventurous type, I'd recommend staying elsewhere.

Iberostar Waves Costa Dorada: Amazing resort

This was our first trip ever and i highly recommend it. The beach was beautiful. The resort is very clean and beautiful. Service was amazing. Food was excellent. Staff very friendly , kind and funny. Entertainment was very good. The pool area is very nice. Lovely plants. A beautiful bridge perfect for taking pictures.

Iberostar Waves Quetzal: Amazing Resort

The hotel is amazing in many ways. 1. It's located in a gated area of Playa del Carmen. 2. The receptions and service staff are friendly and experienced 3. The grounds are very well kept and the eco system is very pleasant. 4. The food was fresh and well prepared. 5. I was very thankful for the special attention of the chefs and assistants in providing selections of gluten & lactose free foods(Medical requirement). 6. Excellent and courteous service in the dining rooms and restaur [... read more]ants. 7. The nightly entertainment is quite enjoyable.

Iberostar Waves Cozumel: Fun resort

Found the Iberostar Cozumel to be a nice relaxing resort that was smaller in size than the normal places we stay but that worked well for us. The entertainment team was spectacular and had the kids busy most days, the grounds were kept immaculate and clean. We are divers and were located near the dive shop which was a bonus. The beach is very rocky, but you can enter from the pier and snorkel around with the fish. Food was ok, fewer selections than the bigger resorts but all I tired I did en [... read more]joy. We had a few bumps along the way, but the management did an excellent job of dealing with all the issues that came up. Rooms are small and cozy, we never ran out of hot water once and we had 4 people showering one after the other. This resort stands as a solid 7 out of 10 for me.

Hotel Mojito: Very Clean resort

The hotel was nice very clean. the staff were fantastic people, very helpful and kind the food was only OK the a la cart restaurants were very nice the pool was clean and well taken care of there was lots to do

JOIA Rose Hall by Iberostar: Best resort in Montego Bay!

Exceptional! in all the aspects. *Special Note 1: Alecia ("breakfast station") was flawless. She is very talented, gracious! She made perfect "sunny side-ups" and she was very supportive of the trainee person. She has a beautiful personality and a warm smile. *Special Note 2 - Kassandra ("bar on the beach") was also very helpful and pleasant, with a beautiful smile. Many thanks to the Iberostar Grand Rose Hall Team! Hope to see all of you again next year!