The grounds are great, the facilities excellent especially the lazy river, the room was clean but the beach was covered with sea weeds which was not great. The service in the dinning room was very poor most of the time. Michael was the only person that provided excellent service but we did not get him at all times. At times it was wait time to get into the dining room and conclude the dining room was not large enough to accommodate the amount of people. Overall the facility was great.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Vicky -
Verified Purchaser
Coral Costa Caribe: Amazing Resort
This was my 15th time to the Coral Costa Caribe. It is the best Caribbean resort and I have traveled extensively to 6 Caribbean countries over the years. The resort caters to their clients and treat me like royalty. I have now gotten to know a lot of the staff personally and the greeting I receive when I show up is unbelievable. The accommodations, beach, food and customer service are all top-notch. I will continue to make the Coral Costa Caribe my holiday destination as I know what I a[... read more]m getting every time! The location is close to numerous interesting places to visit off-resort and places you will want to visit every time you visit. It may not "present" as a 5-star online but this resort offers like a 5-dtar in my opinion.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Anne -
Verified Purchaser
Bahia Principe Escape Ambar: Amazing Resort
Second trip to the Ambar and it's totally awesome here. The one negative thing I can say about my recent trip was a lack of service staff at the Sports Bar. This is a popular hangout but this time there were only 2 waitresses to serve the whole bar. We had to leave, twice, because our waitress never came back with our drink order.
Other than that, 5 stars for absolutely everything else. Will definitely be returning.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
BandR -
Verified Purchaser
Cofresi Palm Beach and Spa Resort: Bad
We booked all inclusive for my spouse and I for our honeymoon.
To start, the hotel is about 30ish mins from the airport. Trip Central supposedly let the hotel know that it was for our Honeymoon however of course the front desk staff didn’t know about that and when we told them upon check-in nothing was offered except “oh, we didn’t knowâ€
We booked the Junior Suite with 1 king bed and the room itself was nice from afar but that was it. No hot water, the bed was harder than a rock (I n[... read more]ow need to go to a chiropractor) and much more.
We were in building 41 and they were doing a huge construction project on a pool right outside of our room with jackhammers going all day long Monday-Sunday 8 am to 7pm, that was extremely unpleasant, loud, and dusty, we went to the front desk to ask to change rooms however they responded with “we have none available†lmfao.
All of the pools at the Cofresi side were in very bad shape as in paint chipping everywhere, garbage in the pools, the waterfalls weren’t on etc. also, they close their pools at 6 PM and there is no swim-up bars operating probably because they’re leaking water.
This hotel is in very rough shape.
The housekeepers didn’t speak a speck of English so trying to talk to them was impossible.
Our phone didn’t work in our room so we had to walk up 16 flights of stairs and about 15 min walk to get the front desk for
Them not to do anything.
The buffets were good however (The Pearl)
There is 96% of Dominican locals that stayed here when we were there and they were what almost seemed like put off because we were Canadian which gave us a very uncomfortable vibe the whole time.
The beach:
Nice, good swimming conditions, next to no seaweed (we’re there in august) but that’s we’re the good ends. Between the Spa Salesman, Giftshop people, Cigar shop people and timeshare salesman’s made our experience crappy as we were harassed everyday to buy something (we got really good at saying no lol)
The timeshare salesman wasted half of our last day for us to continue to say NO every time!
My husband said the men’s bathroom in the buffet (the Pearl) has a leaking urinal when he went in and there was a blue POOL TOWEL underneath it to catch the leak like EW! and they give you those blue pool towels to use 🤢
All staff expected tips even for poor service.
As per front desk: you only get your mini fridge stocked day of arrival ONLY.
I walked up to front desk one morning because we had no water in our room and our phone never worked to call them.
Front desk tells me “we don’t have bottled water and you have to wait for the buffet to open to get a GLASS of water†like what? I guess I’ll just dehydrate all day to wait for the buffet or bar to open. What a joke!
We had to go off resort to buy more bottled water. (The hotel water is potable, obviously)
They say “All Inclusive†but you have to pay for: Wifi, Safe Lock, Xtreme Zone, most activities etc.
This was one of the worst resorts we’ve ever been to. We will never be back and we are making a complaint to Trip Central.
By far the least all-inclusive resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Senator Puerto Plata Hotel: Excelent resort
The resort is quite nice, the grounds and the tropical vegetation is awesome. The beach was very pretty and have nice surrounding trees and palm trees. There was no seaweed. The service was good, the amenities were good, particularly the sports bar and the the gym. The buffet and a la carte restaurants were pretty good. Animation team and recreation activities including the evening shows were fun. Have a great time
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jessy757 -
Verified Purchaser
Grand Palladium Select Bavaro: Save your money and go somewhere else
I paid $1788 cad a person which I find is overpriced big time for this hotel. One room was great but the other was terrible. Broken toilet seat, shower head, and shower door. Air conditioning was leaking water on the floor daily. Service: not great. Took them 3 days to bring me toothpaste as I forgot mine. First 3 days we could hardly get coffee and water served for breakfast. Very slow service - got better by day 4. Drinks were good. Beach was terrible. HUGE amounts of seaweed that they just gr[... read more]ind it down- they don’t pick it up but this is an issue in the ocean so I would avoid the Atlantic Ocean resorts. We love the beach but only went 2 days. Pools could of been cleaner. Water was hot buy 1:00 pm as it was really hot. 42 degrees with humidity. Plenty of chairs and towels. Food was very good. I have severe allergies and the head chef would take me to explain what each item had inside the food. I did stay away from the areas that had seafood ( my allergies) as people mix the spoons. Entertainment wasn’t great. The kids arcade was great. The resort is HUGE which I found too big. Be prepared to walk tons. A la carte that were great; the italian and Japanese. Steak house I didn’t like and the food only came at 9. Air conditioning needs to be improved in the buffets and restos as with the extreme heat, we were boiling hot 🥵. I have asthma and struggled with this. Check in was ridiculous. Took us 1 hour as the guy i had didn’t know what he was doing. Check out was great. The bus to and from the airport was great. Great AC. Airport was brutal. There isn’t AC everywhere and it’s a long wait. We stayed in the duty free stores till the end basically but when we had to board the plane , no AC. Long line and we were put on a bus that had no AC. I almost fainted and had an asthma attack. Bus takes you to the plane then you have to walk up a ramp into the plane. In the extreme heat, if you have health problems I highly suggest you either do VIP or have help from the airport prior to booking. I regret this as I didn’t realize this could of happened. Thank god the airplane is really cold but took me 2 hours to feel better. When I arrived home, they also stole my cigars so don’t leave any cigars in your check in luggage. I’m sure it was the airport in the Dominican Republic. Unfortunately I don’t recommend this hotel. I would not return. Also, not many people speak English so learn Spanish. I speak Spanish and still could not get the service at times. Gift shop extremely expensive. $6 usd for toothpaste, chips were 2 for $18 usd , I bought a stainless steal coffee tumbler and it was $30 usd. Bracelets were 3 for $10. Beware of the peddlers! They harass you everywhere you go especially the beach. They also start extremely high with prices then go really low when they see you won’t bite. We did 1 extersion which was good. The party boat - seascape - booked with Marcus. We paid $83 usd per person. They said high prices due to the pandemic:(. Bargain with the peddlers. We wanted to buy 3 bracelets and they asked for $80usd. Then we only took 2 of them and got for $15 usd each which it already broke . We purchased the metal ones with the blue stones. Anyway, al in all, I won’t return.
WHERE" to start and "HOW" to start saying THANK YOU. Also how grateful and blessed I am to have spent even a week with all of you at the BAHIA PRINCIPE in PUNTA CANA, especially at the LUXURY AMBAR.
Having a "home away from home" to come back to every vacation made my trip more enjoyable and memorable. Your hospitality, service, kindness, respect, Love and friendship were exceptional, appreciated and will never be forgotten.
I can't stop talking about the enormous amount of fun I had with al[... read more]l of you. It is always a pleasure to visit the Bahia Principe in Punta Cana, especially the Luxury Ambar.
Words cannot describe how grateful I am to all of you for making me feel so special. Thank you.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Sher -
Verified Purchaser
Royalton Splash Punta Cana: This is not a Royalton hotel, it is a Memories hotel, very disappointed
The buffet restaurant very hot, no air condition, poor services. On the storm rain days, we asked for umbrellas, they said they don’t have any more. We order room services, after 45 minute, they said room services is not available.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Bernice -
Verified Purchaser
Bahia Principe Escape Ambar: Pristine Resort
The hotel, grounds, all amenities, where, in immaculate condition. The staff were very accommodating and extremely friendly. The meals at the à la cart, restaurants, and the buffets were top-notch. it was nice to have top shelf liquor.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Sami -
Verified Purchaser
VH Gran Ventana Beach Resort: Amazing resort! Best experience
Hotel was very clean, great service and very friendly staff. Kids loved it, had no issues at all. Everything went very well. Food was good too, lots of variety. Beautiful and clean beach and very safe!
This gated resort jewel nestled in the heart of Punta Cana is everything you hoped a luxury resort could be. Amazing, attentive, friendly staff, clean premises, spectacular tropic setting, all accompanied with a feeling of safety and security. From the moment you arrive you feel a part of the Bahia Principe Family. This adults only resort has an amazing buffet 3 times a day plus a plethora of ala carte restaurants. The food is exceptional, but be sure to try Tequila (Mexican) and The Greek. You [... read more]also have access to the other restaurants on the property. We highly recommend El Olivo on the Aqua Marine site as well. Our family of six stayed for 8 days. The beds were extremely comfortable and the rooms were tidied wonderfully every day. The only disappointment we encountered was the beach. I’m not sure if it’s a year round issues, but the seaweed at the beach is other-worldly. We had to wade through 20 feet of it, a couple of feet deep, to get to the ocean. Lovely sand and lounges, huts, and cabanas, but the seaweed was atrocious. That’s the only reason we can’t give it âï¸âï¸âï¸âï¸âï¸
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Ocean El Faro: Disappointed
Sadly my experience at Ocean El Faro did not meet my expectations. The service is slow. I received the wrong room type on arrival and had to wait until Monday evening for a room to be available. I had an terrible experience at Route 66. I ordered a burger and fries noticed my burger was under cooked and found a worm larva wiggling on my finger. I thought I was going to vomit. My App was not working for the first 2 days so I was unable to book a reservation at the restaurant. Upon arrival [... read more]no one mentioned that everything is done using a QR Code scanner. It was so frustrating, I spoke with 6 different people trying to get my issue resolved, however they did not know how to help me. I finally threatened to file a complaint and that is when the customer service rep took action to help me get my issues resolved. Once my issues were addressed the remainder of my stay was OK. The resort is beautiful. however the service is slow and the process of booking reservations needs to be improved
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Royalton Splash Punta Cana: Great family resort but not without issues
The resort grounds, water park, room (family room was perfect with kids), pools and buffet are great! But there are several annoyances that would keep us from rushing back. The restaurants are almost impossible to get into as there are insufficient restaurants for the size of the resort. Also the restaurants are very poorly organize/ managed. Thankfully the buffet has a large selection as an alternative. The beach cannot be seen from the resort grounds until you walk down onto the sand due to a[... read more]ll the umbrellas covering the beach. The waves are very choppy, not safe for small kids. The trolley is very handy to take you around the resort but the timing is very inconsistent, you wait anywhere from 5 to 20 minutes. Lastly the staff seem unhappy. Occassionally we would come across someone providing great service but it was so rare we were surprised. Overall it was a great family vacation, but lots of opportunities for the resort to improve.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Occidental Punta Cana: Would Not Recommend
I expected to have an amazing relaxing vacation at this resort but instead was very disappointed. The food was awful and as a result made us sick. There were no options to choose from, the snack bar had uncooked hotdogs and hamburgers and crows would would be standing on the food eating it. You only get to make 3 reservations at the restaurants at the hotel. Those restaurants were not terrible but the portion size was incredibly small and didn’t satisfy. Air conditioning in our room broke 3 se[... read more]parate times and took hours to fix while we were left with it broken overnight while it was 25+ degrees. If you don’t speak spanish the staff would pretty much ignore you and be incredibly rude to you. There would be 30+ hagglers on the beach and just around the overall resort trying to sell anything to you and wouldn’t leave you alone unless you said you didn’t have money. This resort was not it and I am very upset with the outcome of this vacation. Do Not Go Here
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Riu Palace Punta Cana: Great experience
We spent 7 days at Riu palace. We had an excellent experience on most fronts including:room, service (Cleaning, front desk, courtousey desk etc.). I had arranged for a parcel to be delivered . It was waiting for me upon arrival. We had to call our insurance company and see a doctor. Reina at the service desk made it seemless. The Dr actually came to pick us up from the hotel to the clinic . Bar, restaurant and entertainment staff was amazing.foor at the buffets was excellent. We had higher expe[... read more]ctations from the a la cart restaurant, so we were not impressed with the food there. (Embience and service were good, but the food was below standard).
Lastly, we went in August and there was much seaweed which was only cleaned once every couple of days.
All in all, I would definitely come back.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Blue Bay Villas Doradas: Friendly staff and nice resort grounds
I went solo and I am a female. I felt extremely safe and staff made me feel welcomed and comfortable. Nightly entertainment was great and the food was pretty good. Nice clean room with big balcony. Definitely have to return. Spa service was great too! The property is well taken care of and the beach is beautiful!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Tropical Deluxe Princess: Very comfortable and pleasant stay!
There are a lot of different interesting areas in this hotel.
If you like cool cocktails - head to the lobby bar and don't forget to try "Mama Juana" drink.
Pools are warm and you can relax there or have fun with animators practicing aqua aerobics.
Alway book a restaurant for each evening. It's much more comfortable to eat within limited number of people, no rush and also very original menu.
Right between 2 parts of the hotel, there is a park with lots of iguanas and ducks and other wonderf[... read more]ul birds.
But there are a lot of weeds in the see in the summer and early autumn time.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jack1015 -
Verified Purchaser
Ocean Blue and Sand: Fantastic resort
This resort is incredibly spacious! We required golf carts to travel between our room and the lobby. It boasts seven restaurants, with 2 out of 7 requiring advance reservations. There are two expansive pools, each featuring a swim-up bar. However, the beach had a significant amount of seaweed both on the sand and in the water, which detracted from its appeal for swimming. A snack bar is open every day from 4 pm to 6 pm. Additionally, they offer a teen lounge that is open to adults as well. This [... read more]lounge includes amenities like a bowling alley, pool tables, table tennis, a bar, and a teen club. The resort also features a nightclub, piano lounge, spa, gym, mini shopping store, and a medical facility. Our hotel room was excellent and kept comfortably cool. The housekeeping staff was exceptional. They promptly arranged a crib for me and quickly provided fresh towels. One minor drawback regarding the rooms is the potential for more regular sweeping, as it didn't seem to occur daily. Overall, this resort was outstanding and lived up to expectations.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Aregar* -
Verified Purchaser
Occidental Caribe: Awesome, clean and well spread out.
The place is very large but still very close to the beach. The staff are friendly as well as the grounds keepers. We found no problems with the food. Very abundant and hot. Great deserts and fruit as well.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Christine -
Verified Purchaser
El Beso Adults Only at Ocean El Faro: Unorganized resort
Difficult to reserve restaurants, then you get there, restaurant is empty and no place available ! Beach is small and very heavy waves, full of weeds. Service was slow, did not fill our fridge even after calling, worst resort i ever been too