Occidental at Xcaret Destination: Amazing resort

The resort is clean and kept beautifully lush. Not your average beach resort. I recommend for families and those that love to walk. It a huge place. Throughly enjoyed ourselves! Negatives were not enough chairs at beach and poolside. There is a ton of space to add more. Staff was excellent! Leo at the beach buffet site was outstanding!

Royalton Hideaway Riviera Cancun: No place to Hideaway!

This is a huge and very busy resort. There is always something going on and the pool area is very noisy. The Children's area was actually more to our liking because the adult party crowd was quite loud to be around. The beach area is more quiet, but some days too windy to sit there. The pool areas are so busy that we often could not find a place to sit. Our rooms faced the mangrove marsh and we could not use the balcony because of the strong sulphur smell. We were able to move my elderly pa [... read more]rents to a pool side room so that they could sit outside. This was much better for them, but still very noisy because of the pool activities. They didn't mind, found it entertaining. At least our mangrove facing room was quiet. We just couldn't use the balcony and so had to seek out common areas to be outside. The beach has a lot of seaweed which did not bother me as much as the plastic items that are washed up on the shore. So depressing. The resort is trying its best to reduce the use of plastic which is encouraging, but clearly the world plastic problem is affecting all shore lines around the world. The staff in this resort are the best I have ever encountered. Friendly, helpful, and genuinely caring about making your stay the best. The gym facilities are amazing and we enjoyed the group classes. The teachers are well trained and lovely people. The food was excellent overall. Again, it was very busy and so it required some wait time to get into restaurants. The rooms are clean, the beds are comfortable and the sheets and pillows were of good quality. The wifi was reliable through out the resort. The Pools were nicely maintained and the staff did a wipe down of all beach chairs every evening. This resort is super clean. If you're looking for a party, then this place is great. We were looking for a little more quiet and so would not recommend. Perhaps we were mislead by the "Hideaway" in the name. Incorporating some areas of quiet, sorting out the mangrove smell problem and cleaning up the beach would change my recommendation.

Platinum Yucatan Princess: Great stay

I had a great week at Platinum Yucatan, mostly because of the amazing staff and good food. The resort itself was beautiful, I was a little disappointed with the pools that are a bit small and crowded, but having access to the two other princess hotels with bigger pools made this less of an issue. I read a lot of complaints about the beach- it is a little rocky, but it is still beautiful, plenty of chairs and once again, a little walk towards the other resort and the ocean is perfectly swimmable. [... read more] There were many options for food, and the rooms were clean and comfortable.

Barcelo Maya Caribe: Large Resort

Very large... stay at one play at 4. Nice to have lots to do... mini golf, lots of pools, beach,good food, Dolphins and more. Unfortunate they had overbooked and we were put in a different resort .. The Beach...than we booked. There were a lot of students and noise... disappointing.

Ocean Coral Riviera Cancun: Excellent resort!

Great size resort to get around with only 500+ rooms, no need for a shuttle. The staff is friendly and hard working. All common spaces were well maintained and the rooms were nicely laid out and a great size. Excellent kids club/pool area and only steps to the beach. Really good food at the buffet. The a la carte restaurants were good nice for the experience, but the buffet food was better quality. I would return to this resort for sure!

Bahia Principe Escape Sian Ka'an: Fabulous Resort

The resort was beautiful. It was clean and the service excellent. Food was beyond good . Located in the wooded area mad it even more relaxing. The beach was very good. Excellent snorkeling. Martha provided great beach bar service.

Barcelo Maya Grand Resort: We love the Barcelo Maya

We continue to go back to this resort many times. We enjoy diving with Dressel divers. I have done all my scuba training there, open water, advanced, and nitrox. The grounds are well kept. It is a large, beautiful resort with much to do, good food and staff that is very nice. For any Pokemon GO players: There are several gyms and pokestops all over the resort. The riviera section still does not have any though. Some level 40s need to visit and start submitting spots. The palace section  [... read more]could use some more as well. Wifi is only free for premium members as far as I know but you can purchase wifi for a 7 night stay for 2 devices for $45US. If you prefer sand beach head to the huge section of beach by the Riviera , Beach, and Caribe sectons. If you prefer coral and wildlife and excellent snorkeling then go to the other huge section of beach in front of the Colonial, tropical and palace sections.

Barcelo Maya Caribe: Beautiful Resort

This resort was amazing. Everything is so clean from the rooms to the pool to the restaurant's. There is every kind of food to eat, fresh and plentiful. All staff is helpful and pleasant. Entertainment was great. Beach was beautiful. Definitely would recommend this resort and plan to return.

Dreams Sapphire Resort and Spa: Great Place

Loved this resort. Especially the staff. And the entertainment was outstanding. Not only in the theatre but the music in the lobby and poolside. Food was good, room and grounds nice. Never left the resort during our weeks stay.

Royalton Riviera Cancun Resort and Spa: Wonderful Time at the Royalton

Stayed at the Royalton Feb 5-12/2020 with husband and two children under 4. Resort was well kept and cared for. Staff were very kind and helpful. Check in was a breeze. Beach unfortunately had seaweed which is expected at this time but kids still enjoyed the sand. Splash park for kids is huge. Pools are amazing. Food was okay - nothing too special but lots to choose from at buffet. Loved the ZEN restaurant - Miguel was a wonderful cook. Hunters steak house was delicious as well. Rooms were spaci [... read more]ous, modern and clean. Overall a great vacation with family. Would definitely recommend.

Iberostar Waves Paraiso del Mar: Absolutely Amazing

The resort was amazing. The rooms, the food, the entertainment, the grounds, the services, the pools, the beach...absolutely no complaints. Will return in 2021. We have already recommended it to friends and colleagues.

Ocean Riviera Paradise: Great Vacation

We enjoyed every aspect of the resort. Beautiful grounds, very well kept up and clean. The Privilege package was all we expected and some more. Fast and pleasant check in and check out. We loved our room, spacious, clean, well equipped with all that we needed (including jets tub outside and another one in the bathroom). Bed was very comfortable. Privilege building is very close to the beach and having a designated beach area was great. Privilege restaurant was amazing. Service and food were both [... read more] up to par. There are some rocks in the water so water shoes are very useful. A la carte restaurants were very good. Not the greatest experience at the Japanese restaurant for us but Blue Moon and Steak House were great. We think that Privilege restaurant was the best of all but we did not go to La Locanda and the Mexican restaurant so we cannot review those two.The evening shows were good but the day entertainment wasn't as good as we thought will going to be. All in all a very good vacation.

Barcelo Maya Grand Resort: Couldn't have asked for better!

Perfect from start to finish. The rooms were lovely, with fantastic room service. The pools were huge and it was only steps to the ocean! Everything was super well kept, you can tell the staff cares! Every server we had was exceptional and took such great care of us. Food was good, would have loved some more vegan options however. There was always something for us to eat, but some meals were repetitive.

Ocean Riviera Paradise: Great family vacay!

We were 3 generations with diverse ages. 50,28,14,8 We had a room in the Daisy area garden view. The housekeeping all week was amazing. Left us towel animals which was awesome. Our balcony had a swing which we all enjoyed & 2 chairs. The room had 2 queens, pull out couch (we never used) We never felt cramped. 2 large closets. Our fridge was always stocked with water, pop, chocolate milk, beers and snacks. We never had to request refills. Buffet had so many options that the first night w [... read more]e were overwhelmed with choices. This continued to be that way for breakfast, lunch or dinner. You had the regular go to’s but they always had fresh, make as you wait, stations. One night, two of us went to the adult only restaurant Bluemoon. Was amazing. Loved the creme brûlée. We did the Japanese restaurant. This was the only restaurant that required a reservation. The kids enjoyed the show. We also tried the steak house but preferred the steak from Bluemoon. We saw the performance of the lion king. Very well done. Lunches were spent either at the beach restaurant or the kids pool area snack bar. However Eden pool also has crepes which are yummy. The shuttle up and down the hotel property is a great added bonus when you are carrying towels & beach things. The ocean was beautiful. No seaweed. We were never hounded by people selling excursions or items. Just a quick no thank you and they continued on. The service by the Air Canada & Best Day team on site was awesome. Thank you Hector for making sure we booked the right excursions or answered any questions we had. The professional photos are expensive If you take all during your stay but if you pick your favourites, and bring the package down, the photos are so worth it. The bartenders at the swim up, lobby, beach were very respectful and entertaining. Once they knew you, they would know exactly what drink to make you next. Even for the minors.

Barcelo Maya Caribe: Amazing Resort

Loved this resort. Food in all restaurants was great. Buffets had everything you could imagine, gluten free and vegan choices as well. Children's buffet tables too. The shows at night were better than I've ever seen. Rooms were large and clean, several pools to chose from. Adults only, family, entertainment and multiple splash pads for kids. Beautiful grounds with wildlife to watch. Dolphinarium on property to watch whenever you want too. Loved it!

Barcelo Maya Caribe: Amazing Resort, VERY dated rooms.

This was my second time at this resort... here are my findings. 1) The Good - The resort is beautiful. The beach is amazing! The pools are fantastic and the staff is outstanding. 2) The Bad - The food is just okay. Not bad, just not great. The restaurants require ridiculous reservations and when you get there, they are half empty at 7pm. They REALLY do mean no shorts. I went with dress shorts and was turned away while guys with ripped jeans and backwards baseball caps were allowed i [... read more]n. Take advantage of the free mini golf, but know your kids (even as teens) cannot sign themselves in... for no good reason except that is the rule. WiFi is $60 CAD for TWO devices, but actually works pretty good on the resort, even on the beach. 3) The Ugly - The rooms are down right nasty. Now, the Premium rooms are nice, re-done and well kept. The standard rooms are run down, in desperate need of maintenance and we had ants all over the place. Tiny little ones. Didn't bother me, freaked out my kids. All in all, it was my second time there. We did have a good time for sure. Would I go back? Probably not... unless I got a Premium Level or stayed in the Palace / Riviera. I think next time we would just try something else for variety, not because of the resort. It really is beautiful, outside of the rooms.

Bahia Principe Explore Akumal: Amazing Resort

There’s nothing to complain about.. everything exceeded my expectations..grounds are beautiful, service was excellent , food was amazing. Entertainment was great..our Butler Edgar was very accommodating everything was done immediately for anything we requested of him.. very helpful in helping us make sure we had the best experience throughout the resort.. the pool entertainers Caesar and Corina were great making sure everyone was having a good time .. One of our Tram drivers (sorry can’t re [... read more]member his name) made it so much fun driving us to our building or wherever we were going.. had the music blaring and even did some fun dancing moves to entertain us.. he was the BEST..what a memorable week.. planning on Re visiting again in a couple of months..

Ocean Coral Riviera Cancun: Relaxing and laid back resort

A friend and I stayed at OCT for a week. At the advice of my travel agent, we did not upgrade to ‘Privilege’. The room and resort on a whole were quite clean. We did not have trouble getting into any of the a la carte restaurants since we ate early and were there for 6 pm or shortly after. We especially enjoyed our dinner at Terraza D’Italia, Luis Trevino was an excellent host. The steak and veal were cooked to perfection. We also enjoyed eating at Sensai. WiFi was great throughout the res [... read more]ort, even by the pools and was complimentary which I hear is a bonus since a friend stayed at another resort nearby the same week and had to pay $30 USD for three days for spotty WiFi. The only suggestion I have is that the public washrooms near the pools be renovated to a bit larger cubicles, they were narrow and awkward. They could have been cleaned a little more frequently during peak hours of use.

Akumal Bay Beach and Spa Resort: Beautiful Relaxing Resort

Akumal Bay is a nice small resort with all the amenities. Rooms: All rooms have a view of the ocean and are quite large, clean and well maintained. Cleaning was done daily and bar fridge replenished. Food: Although the buffet is small there was always a good selection for everyone. Beach sushi bar is excellent as well as the 4 A la Carte restaurants (no reservations required). Staff: This is where the resort really shines. All staff are very friendly, helpful and accommodating. I'm ter [... read more]rible with names so I can't really point out anyone in particular who went above and beyond but service was always fast and friendly Activities: Not a large amount of activities to do compared to big resorts but the beach was beautiful and great for snorkelling (turtles and fish are right in this bay).

Bahia Principe Explore Akumal: Amazing Resort!

This resort had something for everyone! The room was nice and clean. The food was great nothing lacking something for everyone. There was no lacking in the cocktail area, premium drinks for everyone! The staff was accommodating wherever asked for anything and friendly. I would totally recommend this resort and would definitely go again if given the opportunity. Love this resort and people.