Iberostar Waves Quetzal: Favorite vacation location

We have returned to this resort 5 years in a row. Each year we bring along different family members and everyone has enjoyed their stay immensely! The size of the resort is perfect, the beach is great for walking, the pool is always a place where we spend a lot of time. The rooms, the food are all excellent. The best part of this resort is definitely the staff and managers. They are what makes this resort a place where we will always return. We have met the same staff now each year for the  [... read more]last 5 years and they are such lovely and hard working staff. We cannot say enough about the Chefs in the buffet restaurant as well. Several members of our family have dietary restrictions and the resort provided us with a letter to show the staff whenever we were unsure of ingredients in some of the food. Every evening one of the Chef's would walk us through the buffet indicating what was safe for us to eat. Amazing service! It was my birthday and they even surprised me with a dessert that I was able to eat. I cannot say enough about the Iberostar Resorts. Their customer service is excellent! We will be back next year again.

Iberostar Selection Ensenachos: Ensenachos was great!

The hotel was great. Clean, friendly staff, good food. The only complaint was that it is pretty spread out. With a four and two year old, it was a bit challenging. We would have packed a stroller had we known how spread out it was. Also, the Air Canada representative did not show up for our scheduled meet and greet at the beginning.

Iberostar Origin Daiquiri: Great place to spend a week in peace

This was a great place to spend some quiet time on the beach. The beach and waters are great, enough chairs on the beach and the pool for everyone. The staff is very friendly and helpful. The buffet is somewhat limited, but there are meat, fish and pasta chefs cooking them before you, with great results.

Grand Memories Cayo Largo: Love, love, love it! It was my 3rd visit and I'll go back

I stayed at the Villa Marinera for the 3rd time. At the Marina you have a lounge, pool table, ping pong table, a small pool and the included restaurant. A very short walk there is a shop, a bank, scuba & fishing centre, cigar & liquour store, a Tavern and another small bar. It's about a 15 minute bus ride to the Playa Blanca (8 kms) where you have access to all the amenities as part of your all-inclusive. The cabins at the Villa are rustic, it's kinda like going to the cottage, Cuba style.  [... read more]It's quaint but the bed is comfy and the sheets are clean. However, like camping if the someone in the adjoining cabin snores, you'll hear it (bring ear plugs). We met people from Germany, Austria, France and Belgium... there was even a filming crew there from Finland doing a show on fishing for Discovery (Cayo Largo is known worldwide as one of the best catch & release fishing locations). We enjoyed wonderful discussions over wine. The food at the Playa is more diversified than at the Villa, in all it's sustainable and... I don't have to cook :-) Main thing is, I'm health conscious and don't have to worry about not fitting into my jeans at the end of a stay in Cuba. I've gone to Cuba several times and stayed in other areas, some with a higher star rating, food is basically the same. But the beaches of Cayo Largo cannot be beat in Cuba. We rented a scooter for a few days to get around the island, we even used it to get us to the areas of the beach where there are coral reefs to do snorkeling and swam with thousands of fish. The staff are all friendly, helpful and very patient. TV is kinda spotty at the Villa but I heard it was great at the Playa. Personally, I'm in Cuba, there's beach, snorkeling, sand, sun, rum and food I don't have to cook. I'm there to enjoy being a seenager, the last thing I need is to know how much snow is falling back home or what's going on in politics!

Iberostar Selection Ensenachos: Cuba's Best Resort!!

I have been to Cuba at least 12 times went with a friend to this resort my first and will not be my last!!It was amazing the grounds well groomed very clean everywhere.. The staff were very friendly and all new there jobs to make you feel welcome and your stay perfect we stayed at a 2 bedroom villa in the Grand Village section (adults only) .The Playa Ensenachos beach was stunning white powder sand clear water and you could swim and also snorkel very easy which was amazing I seen a star fish tha [... read more]t was big like a dinner plate...we stayed in bungalow 6202 the room consist of kitchen 2 bedrooms, cathedral living and dining room with large soaker tub with free standing tiled shower very clean...full stocked fridge as well Jacuzzi on our outside deck. We had breakfast at our own restaurant in the Villa section was very good and superb service, lunch there as well and dinner sometimes we ate at the beach grill as well which was all amazing the chefs they no how to cook ...The pool at the grand village section was nice as well. I cannot recommend only one staff member because they were ALL awesome... My only negative comment at this resort is I feel that people that still smoke they should have designated areas for them and better wifi connections... I will be returning here ....also need to say thank you to Kim Hartlen who once again has made our travel arrangements go thru without a hitch we have been dealing with Kim for a long time she is very good at her job... It would be nice if the airport was closer maybe someday..

Grand Memories Cayo Largo: Not the resort for everybody but it was great for us.

We stayed at the sister resort Villa Marinera and took advantage of the Blanca's facilities. Some of the guests at the Villa didn't like it and transferred to the Blanca but we loved it. The one big issue is shuttle service, the bus schedules aren't helpful. We got around that by renting a scooter for a few days. The food at both resorts isn't great and the options at the Blanca were even fewer than on previous visits but you don't go to Cuba for the food. Staff at both resorts were very helpful [... read more] but we did notice more people asking for tips than before. The cabins at the Villa don't have much of any sound insulation so you need to worry about neighbors or when there's entertainment. There's a street disco that could keep you up at night. The beaches of Cayo Largo are spectacular, even though a hurricane stripped away much of the beach by the Blanca that we enjoyed last year. We plan to go back for a fourth visit next year.

Iberostar Waves Costa Dorada: GREAT VACATION !!

Very nice hotel, grounds very clean and well kept, mature trees and lots of greens, food was very good and fresh everyday. Restaurant a la carte are also good, my preference would be Japaness. Pool very big and well kept. Nice beach, long walk on the beach since the beach is so so long and also to note that there was lots of beach chair for the beach area. Staff very friendly and fun... Great service when reparation was needed. Nice rooms everything in perfect order and nicely cleaned everyday. [... read more] Overall very nice hotel with lots of Caribean cachet !! would go back and recommend this hotel to anyone. Thanks IBEROSTAR for a great stay. Stayed: February 2, 2017 to February 9, 2017 3 couples

Iberostar Waves Costa Dorada: fun in the sun

The resort was great, the food was great, the staff was great. had a great time. Had some problems with the air conditioner but was fixed in a timely manner. The shows at night where very entertaining

Iberostar Selection Ensenachos: Our 6th visit to this resort

As usual, we arrived at the resort and were greeted with a welcome fruit punch drink. The check in was quick and our room ready. We arrived in the evening and had supper at the buffet. Our favorite waiter "Yuri" remembered us from last year and we talked as we ate. The arrival and welcome at this resort was great. Then for two weeks we enjoyed the hotel, sun, food and entertainment. This resort really does have the best beach in Cuba! One day it rained but we found other things to occupy our [... read more] time. Historic Trinidad Cuba is only a three hour car ride from the resort. The resort is very clean, the staff are fantastic and the food was good. Thanks to Yolie at the Seafood restaraunt and to Yan at the Gourmet restaraunt. Each time we visit, it feels like we are welcomed by family members! Go to this resort if you want peace and quiet and a fantastic beach. The head life guard / Red Cross person "Chino" will make sure that you are safe in the water and on the beach. We are already planning our return trip in November. (We book through Tripcentral.ca) maguirejp from Calgary, Alberta, Canada.

Iberostar Origin Playa Alameda: Beautiful gardens and beach

The layout is lovely. The beach beautiful . The weather amazing and barely any mosquitos. Overall food was ok. Cappuccino great a good sense of community. The excursions were wonderful. Day trip to Havana ...boat trip to see dolphins and a swim at an amazing beach. Great value for your money.

Iberostar Selection Paraiso Lindo: First time returning to a resort ...so worth it

We visited here 3/4 years ago and it was so good we decided to return to the same resort which is a first for (we usually try a new place every vacation which is 2x a year). Iberostar is def taking their guests whole vacation experience seriously as they have improved the food and night shows. The only improvement left would be pillows and mattresses ;)

Iberostar Origin Daiquiri: Ok Resort

The area itself is lovely to look at and they have extended the beach depth quite a bit so it is lovely to walk on. We had trouble opening the door to the room. Had to have security bang it open then found out by trial and error the handle had to be turned up to open smoothly. Finally had some warm water after 4 days as it took 10 minutes to get warmer and the pressure was very low. The food was ok. The specialty restaurants served very small potions and the food was slightly better than ok. Tv [... read more] was prettty good . The people are very kind and helpful. The Wifi was very slow and only in the lobby. The wifi cards you had to purchase and there was no instruction o how to use it properly so a number of cards were wasted by not logging out properly. It would have been nice to have a board with all the activities and where there they were located. Bring your own peanut butter and jam as they do t have any. Oh...and they were always running short of beach towels....never got any fir 3 days.

Iberostar Selection Paraiso Lindo: Loved every minute!

This is our second time at the Iberostar Pariso Lindo. We will only stay at an Iberostar. They have amazing service, great selection of food and the rooms and the grounds ammaculate. We have 4 kids (2 teens and 2 younger ones). The teens kept busy at the beach, pool, lazy river, activity and quiet pool. My little ones loved the kids club and I cannot say enough good things about all the staff. The beach was amazing with great waves, and white sand. The Japanese restaurant was a hit and the kids [... read more] and adult nightly shows were very well done. We will be back!

Iberostar Origin Daiquiri: Friendly resort

We stayed at the Iberostar Daiquiri resort at the end of January 2017 and found the staff very pleasant. We have visited Cuba several times and I found the selection of food repetitive however, we always managed to find something to eat. The Mexican restaurant was our favorite. The resort is older but clean. For a great beach and a reasonable price, this is a good choice.

Iberostar Origin Laguna Azul: Mix between a 3 star and a 4 star...

3 Star .... rooms, food, restaurants 4 Star .... lobby, pools, service, beach, staff Room... safe door was missing, no shower bar to hold the shower head, stained couch. Lobby... lots of seating areas for playing cards and drinking

Iberostar Origin Playa Pilar: Beautiful resort and staff

I spent 7 days here and wish it never ended. Firstly, the service and staff are second to none. The entire resort is beautiful. It's a quiet, relaxing, cosy resort that caters to a mature group of tourists but still accomodates families. The beach is perfect for snorkelling as there are fishes and turtles to look at. Some say the beach is small because of the boardwalk but actually the boardwalk is perfect for those who want to avoid sand after a swim. Sand is still available. The world famous p [... read more]laya pilar beach is only a 15-20 min walk away as well but the resort beach is better for snorkelling. The beach is perfect even after the hurricane last year (no signs of damage whatsoever).

Hotel Mojito: Love this place !!!

Just back to work after an amazing 9 day stay at Iberostar Mojito. the weather was amazing, the staff incredible and the overall trip a grand success. Everyday our room was made up expertly and the attention to detail at meal times and leisure times was outstanding. We got the feeling that the staff at Iberostar Mojito are happy to be at work and must be treated pretty well, and it shows.

Iberostar Selection Ensenachos: Cuban Perfection

First I have to comment on our Agent Kim Hartlen...amazing to say the least. Trip Central is very lucky to have an agent so dedicated to her profession. January 26 - February 2, 2017 via Sunwing. Was my first time flying with Sunwing sine early 2000 and have to say I was impressed. All flights on time and Elite Plus filled the bill. Would have been nice to receive a meal at no charge but the addition of Lynn Crawford's meal a huge plus. Iberostar Ensenachos is my go to place and has been f [... read more]or year. This trip was number 10 and I've already booked for April 2017 we love it that much. I've stayed in all three sections since 2006. Stayed at the Grand Village section and it's the place for us due to the quiet atmosphere we are looking for. The staff are simply amazing and they can't do enough for you. The Villas are huge. The food at the gourmet is amazing and the quaintness of the restaurant is simply amazing. No issues at all with the food. All hot and made to order. You have your very own section of the beach with bar service to your chair. Same for the pool area with the swim up bar. The gardens are beautiful as is the wildlife from birds to Iguanas(only on this cayo) they will actually come to you to be fed fruit. While you are at dinner in the evening a maid comes and removes your wet beach towels and clean dry ones are waiting. Very nice touch. Any issues are dealt with promptly. The other sections are just as great as they have their own personality from family section the adults only...everyone can have what they are looking for. Even the buffet food is great. If anyone is considering booking, you are in for a treat.

Iberostar Origin Tainos: Average resort

The resort is old and needs to be updated. We had trouble with our room - air conditioner did not work properly and I got locked in the bathroom and had to have staff get me out. After each incident we were told that it would be repaired tomorrow. Well, tomorrow never came. After 2 days of complaining, we were moved to a cottage. Much nicer and quieter but ended up having no hot water the last day.The beach was beautiful and it was great to walk in the sand. The staff was fantastic. We enj [... read more]oyed the entertainment in the evening but found that there really wasn't a lot to do at the resort but sit around the pool or the beach. Because the weather wasn't great, we found time long. Definitely would not classify this resort as a 4.5 star resort as advertised. More like a 3.

Iberostar Waves Paraiso Beach: Lovely Resort

The hotel was within 30 minutes of the airport. Upon arrival we were quickly checked in. The staff were all professional and friendly. The resort is clean and the grounds very well kept, as was our room. There are plenty of food and drink options. I would recommend the Iberostar for couples/families.