Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

review headshot

Brenda&Johnny  - 

Verified Purchaser

Brisas Guardalavaca: Home away from home

Love this resort! We are rerun guests. The staff are top notch, grounds are immaculate as is the resort. Decor is tired but very clean with some updates and beach is incredible. Plenty of activities to keep you busy if desired. Would definitely return again.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Playa Vista Azul: Amazing resort!

Very clean, staff is wonderful, three pools, two beaches, 5 a la carte restaurants, if you’re premium you could have lobster every night, had an amazing time!! Good resort for wheel chairs, the best sunsets in Cuba!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sol Palmeras: Amazing resort

Very clean resort. Very friendly staff. Good food. Good drinks. Always fresh towels. Beach towels were plentiful. Lots of interaction for guests. Great shows. Animation staff was awesome. Only bored if you want to be.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Selection Holguin: Not a 5 star resort

Thumbs up for the cleaning lady. Nice grounds. Couldn't use the beach as we wanted due to massive attacks from mosquitos. Bad drinking water (taste like mold). Entertainment not that great. Not much variety on food, tasteless watermelon, no natural eggs (only powder) no tomatoes. Bad internet.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jakalope27  - 

Verified Purchaser

Memories Jibacoa: Just perfect

First time here to memories Jibacoa on the recommendation of friends and they were bang on. The most friendly and accomodating staff, very clean rooms even though older. We had a beautiful room on the ground floor watching the waves and listening to the carribbean ocean breezes. The grounds were maintained beautifully. We especially liked how small the resort is and accessible. The entertainment group were great. And contrary to the stories about Cuban food… it was delish and well prese [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Degas  - 

Verified Purchaser

Iberostar Selection Ensenachos: Good Resort in need of Care!

2.5 STARS at best. ----- Ensenachos' beach is fantastic, that's for sure! Megano is nice. - Staff is the usual we get in Cuban resorts, they're helpfull and very friendly specially if you tip them for everything, nothing new here. The hotel itself is old and shows it in the "details", a great set up though in need of repairs and general maintenance. - Food, you must not be a "pick or gourmet eater" but you probably know that already.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Club Kawama: REALLY?!?

All hotel guests noticed the ABSENCE OF SOAP AND SHAMPOOS in their rooms and the shortage of TOWELS ALL SORTS (hands, bath, beach). Some were irrate other amused by this situation. Staff has good sense of humor and patience. Most of the food was edible. The service good, although some shortage of coffee and other beverages. Best feature of the hotel is the other guests, very easy to meet people. Hotel grounds and location very good. Walkable distances to everything.

Location
Value
Food
Beach
Rooms
Service
review headshot

Michael Leroux  - 

Verified Purchaser

Melia Cayo Santa Maria: Totally disappointed!

My 3rd time to the Melia Cayo Santa Maria. 8th time to Cuba, so we always go with low to medium expectations. But this time things were below low standard. Many resorts in the area were the same. The food was the worst I’ve ever seen. IE: no eggs until day 6. No nutritional food at all and selection was dismal. Simply unexceptional. Only 1 out of 5 restaurants opened so we only received 1 a la carte which was not very good at all. Beach grill never opened which is an awesome place to have lunc [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Mr T  - 

Verified Purchaser

Melia Costa Rey: Good resort

The grounds and property was looked after. The 2 Grills by the beach were great except for the fact they only did the same fish and chicken. It was boring after your second visit. Ala Cartesian were good. Buffet was good and could again use some variety. It's funny next to the Lobby bar the TV reflects on what Pullman offers. It only offers 60% of what is advertised.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: good

Fair ,but it can be good if the food is improved. There was a lack of types of food even for basic foods. Very good reception staff. Good artistic activities and good staff Good beach place Good housekeeping staff and rooms were also good

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Villa Lindamar: Truly a gem !

We have been to CUBA many times, so we generally know what to expect, but VillaLindaMar is truly a cut above the rest. Excellent food (yes, really!) - incredible staff and service at every corner, attention to detail, privacy, nature, incredible sunrises and sunsets … plus both a beautiful beach and some great snorkelling right at the East end of the resort - we saw rays and zebra fish and starfish and many other beautiful tropical species. We were able to truly unwind and relax here. If yo [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Memories Santa Maria: Great holiday

Beaches and ocean water incredible. Staff very friendly and attentive especially our diamond club concierge Agustin who solved any minor problems and shared information about the history and economy of Cuba. Music by the pool was very loud as well as at the evening theatre. The two hour bus ride was long and the late night flight was very tiring. Would definitely return.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Barcelo Solymar: Lovely resort but many things missing

Great staff,happy and grateful. 1 of 5 elevators working for over a week. Check out day, no elevators working for guests: One toilet on the entire main floor with a door That locked ! My room 1362 had no working room phone , No remote for tv; no working fridge: I stayed here twice before in a bungalow with better working amenaties:

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Tryp Cayo Coco: A wonderfull resort

Some parts of the resort have just been renovated buffet has air conditioning know all new lobby furniture alot of the hotel has been painted alot of hot water for showers food was ok remember this is Cuba not Canada for food the staff go out of there way to make you happy and best beach with lots of chairs and shade thankyou to all the staff you are family will return soon

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Nice resort but needs a clean-up

I cannot say more about the staff. Wonderful, friendly, helpful. I was at this resort in March, 2023 and returned this November 2023 as I enjoyed it so much. Disappointed this time. My husband and I changed rooms 3 times during our stay. First room our door was busted with an actual hole in the door/lock. The second no A/C after power came back after 2 hours. 3rd room was perfect. Garbage left around the buildings, not picked up by landscapers.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sanctuary at Grand Memories Holguin: Désappointement

J’ai passé une semaine de 11 à 18 novembre. Tout ce que je peux dire - c’est le pires vacances que j’ai passé. J’étais prête de manque de nourriture mais je ne peux pas comprendre manque du savon. Le chambres sont sales, car sont lavés seulement avec de l’eau. Tote fois je dois reconnaître la gentillesse du personnel. Mon gros MERCI à M.Dantes, receptionist , qui a essayé de m’accommoder, de trouver une solution. Pour l’instant fini avec Cuba pour moi.

Location
Value
Food
Beach
Rooms
Service
review headshot

Joanne  - 

Verified Purchaser

Sol Palmeras: Amazing Resort!!

The hotel is located on one of the most beautiful long beaches. Beautiful landscape throughout. This was my 6th stay at this resort, they are always updated the rooms and bungalows. Never had an issue with food shortages. All staff are extremely friendly and have made some great friends. Odarmis, Caridad, Yagueline, Idelarmis (Pudding lol) to name a few. Wouldn’t consider booking anywhere else ❤️❤️

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Amazing staff, gorgeous resort

All the amenities you need in Cuba. Bartenders and servers were unbelievably phenomenal couldn't ask for better. Scenery is amazing and very well taken care of. Slower paced and not a huge party/ heavy drinker site.

Location
Value
Food
Beach
Rooms
Service
review headshot

Sergio and Henriqueta  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: Great Resort

Nice beach, not very big but it's a great beach for walking no shells. People working here are super friendly always have a smile on there face. Food at the buffet is great always have different options to choose from.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Resonance Blu Santa Maria: Awesome stay

Enjoyed every moment. Good food, good drinks. Overall amazing Made friends. Clean rooms good service. Wish it was for 2 weeks ***************************************************************************

Location
Value
Food
Beach
Rooms
Service

Next Page