Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Tgatt  - 

Verified Purchaser

Sunscape Puerto Plata: Not what we expected

Food was decent, people were nice, but the resort was pretty run down and they allow locals to fill the vacant rooms on the weekends. The pool was filthy and we found ourselves very annoyed by the locals on the beach and outside the compound. All the Dominicans expect money from you regardless of the service being provided. I would not return to this resort.

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Barry 1  - 

Verified Purchaser

Occidental Caribe: We were very happy with the resort

we arrived very late due to delays when we got there everyone was tired we were travelling with two small children we were to have 2 rooms side by side they gave us rooms one on one end of the hotel and one on the other but the next mourning everything was straightened out and the trip was perfect the kids got lots to eat they loved the beach and pools our 5 years granddaughter even went snorkelling on one of day trip she had a great time she tells everyone we loved our stay good food beautiful  [... read more]

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Mum_of_3  - 

Verified Purchaser

Barcelo Maya Colonial: Very nice resort

Overall the facility was well kept. The rooms need some work but they are spacious. The beach had numerous lounge chairs and the pool was clean. The food was very good at the restaurants as well as the buffet. The staff was friendly.

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MACSOUTH  - 

Verified Purchaser

Sunscape Puerto Plata: AN ""OK"" HOTEL FOR WAHT YOU PAY

THE HOTEL IS ALRIGHT. THE BIGGEST PROBLEM IS THEIR BUFFET AREA...NOT THE SEATING AREA, BUT THE AREA WHERE THE BUFFET FOOD IS EXPOSED...IT IS WAY TOO SMALL. PEOPLE ARE BUMPING INTO EACH OTHER. REASON WHY WE DID NOT GO BACK.ALSO,I ASKED FOR PRESTIGE CLASS AND GOT NO BENEFIT FROM IT. I WENT BECAUSE THE PRICE WAS GOOD..ONLY BECAUSE OF THE PRICE. IF PRICE WERE HIGHER I WOULD GO ELSEWHERE. SO IF PRICE IS KEPT LOW, I WOULD CONTINUE TO GO.

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Melissa31  - 

Verified Purchaser

Occidental Caribe: Beautiful resort

My stay was perfect. The staff memebers are curtius and friendly. The beach is clean and beautiful. The pools are amazing. The food was fantastic. I recommend all the restaurants. Enjoyed every minute of my stay.

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Peter m  - 

Verified Purchaser

Barcelo Maya Beach Resort: Amazing.

Very nice huge resort with beautiful long beach with palm trees, so you don’t need to fight for spots with a bit of the shade. Hotel is very well mainted. Plenty of spaces to stroll among beautiful Mayan sculptures. Food, staff, night entertiment-excellent. The best splash pad for kids we have seen so far. Good snorkelling spot at the right side of the beach. Cenotes to see, are right across the hotel. We highly recommend this resort.

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Mgrabow  - 

Verified Purchaser

Barcelo Solymar: Great Family Trip

My husband and the 2 kids had an amazing time at this resort. The grounds were spacious leaving enough room for the kids to run around. Variety of food for everyone and a beautiful beach. A great trip!

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Lili S  - 

Verified Purchaser

Barcelo Solymar: Excellent hotel

We were all so happy and satisfied that everyone wants to come back. The restaurant's menu has improved from our last visit two years ago, I noticed more variety. The rooms have large TV screens on the wall, and everything was clean and neat. We had nothing to complain about. It was a truly enjoyable stay and we're definitely coming back!

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Liset  - 

Verified Purchaser

Sunscape Puerto Plata: Great holiday at the Barcelo!”

We spent 2 weeks at the Barceló and it was great! The food was very good - lots of different fruits even mangos (my favorite) and the service was excellent - couldn't ask for more - the waiters are very attentive and we enjoyed having a coffee pot left at our table at breakfast. Our room was clean and spacious with a king-size bed which is what we asked for. The a la carte restaurants were very good, especially the Brazilian and the Japanese. It was somewhat complicated to reserve though - sho [... read more]

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Chico Cubano  - 

Verified Purchaser

Barcelo Solymar: close to everything in Varadero

nice having two resorts in one, more choices in activities and food. Beach is fantastic and staff are amazing with big smiles to welcome you and inform you. Just a ten minute walk and your in Varadero, very convenient.

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Jessiebear  - 

Verified Purchaser

Occidental Caribe: Good value for money!

The food and service staff were awesome. The hotel was in pretty good repair. The tour provider site promised some 'extras' with the Prestige booking that we didn't get (robe and slippers in room) but overall it was very very good.

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Snowjo  - 

Verified Purchaser

Barcelo Maya Colonial: Great Vacation Spot!

Very clean facility. Staff was friendly and helpful. Plenty of seating at pool area and lots of fun activities. Plenty of variety at restaurant buffets. Beach was well groomed. Be sure to book water activities early.

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SuzyQTattoo  - 

Verified Purchaser

Barcelo Maya Colonial: Amazing vacation

We were there in march for a week and it was an absolute amazing trip. The resort was great. The grounds were extremely clean, the staff was friendly, there were always chairs by the pool, the food was great. I can't say anything bad about the resort at all.

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Brenda50  - 

Verified Purchaser

Sunscape Puerto Plata: 2014 Holiday In The Sun

We had a room near the beach and loved the easy access. Great sand and beach area. Lots of shade available when needed. The pools were great as one worked for the younger crowd and we enjoyed the quieter pool up by the main entrance. Lots of chairs available and pool was great. The food was plentiful and we enjoyed most meals. Weather was great and staff very accomodating. We would recomment this hotel as the price was right and we weren't dissapointed with the trip at all.

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Nana  - 

Verified Purchaser

Barcelo Bavaro Beach: very nice resort

adults only section was very nice room was great, service was very good , casino was fun. the golf was great for my husband and son in law . the weather was sunny every day and will probably return to this resort. feel specia

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Patricia and Dean  - 

Verified Purchaser

Barcelo Maya Caribe: Awesome resort!!

We had a great time. This resort had something for everyone. We really liked having the dolphins right there to go see as often as we wanted. The rooms were very clean, the staff fantastic and the food was great. I would certainly go back and recommend it to all!!!

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Couttsy  - 

Verified Purchaser

Barcelo Ixtapa: Wonderful hotel

This was one of our favorite holidays. The hotel, the staff and the location were all top notch.we enjoyed the entertainment every night and being able to take a bus into town. We would highly recommend this hotel chain.

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Chris C  - 

Verified Purchaser

Barcelo Puerto Vallarta: What's not to like about Barcelo Hotels?

This resort is out of the way, yet a cheap cab ride to the Romantic District.I had a suite with a large terrace overlooking the pool and the ocean. Great guests and staff a like. Lots of poolside activities for all ages .Walk down the beach and have refreshments with the locals.The night time entertainment does run a bit late and the buffet is limited due to small size of the hotel but the views and proximity to the ocean more than make up for it. I am no stranger to Barcelo Hotels and this one  [... read more]

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Harley123  - 

Verified Purchaser

Barcelo Bavaro Beach: beautiful beach

great service whether you tipped or not, gorgeous beach, entertainment was not the best, food at specialized restaurants was good except for Mexican restaurant which was inedible, every drink you could want including champagne at breakfast buffet and they even had clamato juice for casears

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Lynne  - 

Verified Purchaser

Barcelo Huatulco: Beautiful Resort

The hotel was compact (great for mobility challanged), absolutely beautiful, clean, and welcoming. Staff were friendly and helpful. Food was great, particularily in the speciality restaurants. Area appeared safe, shops in hotel and across the road.

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