Hmm ok here go , traveled to a lot to other Caribbean Islands so I have a fairly good basis to make a unbiased review.
Food - very good you will put some pounds on , something for everyone
Staff- fantastic , great service , great attitude , never hustled for a tip
Rooms- clean and modern well stocked with water, pop, beer and 4 -26ers of hard liquor all included
Resort- clean, modern design , well laid out ,very little walking , two pools always found a lounge chair any time of day
Beach- h[... read more]mm its only weak point when your used to beaches you can walk until you drop.Its small cramped and man made ,hemmed in by two man made rocky outcrops that there is no walking around possible ,hard core beach bumbs will be disappointed.
Its on the airport flight path , good or bad depending if you like watching passenger jets flying by at a 1000 ft 20 times a day
Excursions - make sure you read all the other reviews , some were disappointing and others were great so choose well, food -booze off resort is expensive , this is what I gathered from other guests that took some trips , as for me my Catamaran trip was canceled and refunded due to weather.
Local Tourist Markets- thats a rough one , very very aggressive vendors , put your armour on and prepare to battle , don't pay asking price haggle it down.Learn to politely say NO Thankyou
Buy your booze at the airport on the way out , huge duty free like the one in the Toronto Airport , good prices and huge selection
For the Rasta in all of us well lets just say Bob Marley is alive and well there and drifts by in the wind occasionally LOL
IMO good value , got one hell of a tan , put a few lbs on and met a lot of great people , adult only so not too many drunk ass punks thank god,I have been in some places on the reading week S--T Show
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MelissaM -
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Sunscape Splash: Great resort!
This is a great resort. The food is fantastic! The lazy river and water slides are great for both kids and adults. You need to try the free guided snorkel tour (you swim right off the beach). We saw many beautiful fish! Bring your own snorkel gear if you want to be able to go whenever you want. The entertainment at night was also great. We were actually upgraded to their sister resort (Secrets St James) and it was absolutely incredible. Incredible beach and food everywhere. Lol. If you can af[... read more]ford the upgrade, do it. :)
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Ash49 -
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Bahia Principe Escape Runaway Bay: A not so great vacation
Booking through trip central started off easy but when I never received my travel documents that was the issue. The travel agent was not helpful and kept sending me documents I could no open. After asking him to send the documents to another email, the email was not received and he told me that he didn't know what else to do. No offence but that's your job. I had to figure out my booking numbers and such on my own to get my travel documents. Would not use trip central again.
As for the vacati[... read more]on itself. Transfer to the hotel was good and efficient. We arrived around 3:30 and were told our room wasn't ready. Check in was at 3pm. So staff were left scrambling to find something to do with us as the rest of the bus load of people. We were taken to a buffet on the Grand side with a cart. The butler told us to ask a security guard to call the front desk to have them bring the cart back to get us. Once finished our lunch we search high and low for a security guard but no luck. We ended up walking 20 minutes (without knowing where to go) back to the luxury lobby in our clothes and backpacks.
Once we got to our room, we had a nice clean room with a terrific view. The fridges are stocked with water,pop and beer. However house keeping is a mess. We did have our sign on our door saying not to clean on the second day. We thought there was no need since we got to our room so late. But that's when the problems started. The third day house keeping didn't come. The fourth day they came at 530pm and had no towels to give us. On the 5th day we finally got towels- this is the 5th day of vacation! We had used beach towels in lieu of bath towels because we never got any! But on the last day house keeping was so very keen to get us out and showed up at 8:30 to ask us to leave. No thanks!!!
Other problems include false advertising. My boyfriend is into jet skiing and their website advertised them. We got different stories from the staff about why they didn't have them, but none the less they didn't have any.
Also, money talks here. Don't count on getting a drink easy if you don't have a stack of cash in your hand. At this hotel you pay to get service which I find awful. I tip for good service and I didn't feel the service was great here.
We booked an excursion through the hotel. It was easy to book but the issue lies with the transportation. We booked at ATV tour at YAMAN camp. We took a bus with 6 other people from different hotels and these other individuals were staying the whole day there, we were only doing one tour. Once our tour was done we were told we had to wait nearly 3 hours for a ride back. Really?? We weren't told this and we didn't want to waste a whole day. YAMAN found an alternative arrangement for us which was super kind and helpful.
The food at this resort is good. We actually preferred the buffets over the a la cartes. We did three a la cartes. Our favourite was Picasso. Best service and food. At Takara the starters were great but we ended up waiting over an hour later until getting our mains. Other couples were leaving before getting their dinners. The last a la carte was Las Olas. Food was good here but we never got our beers after repeatedly asking.
The beach is small but decent. Don't expect to swim. The issues are with the cabanas. You have to wake up by 6am to reserve one (no joke). We also watched people pay staff to reserve them and watched cabanas go unused while being reserved. I felt bad watching guests walk around endlessly looking for a spot while there were reserved unused cabanas. Also guests from the Grand side come over and use the Luxury side cabanas.
The best part of the trip was a catamaran with Chukka tours. Snorkelling, duns river, dinner and a party ride back. We really enjoyed this!
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Private -
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Sandals Jamaica Dunn's River: Excellent service!
No matter where we went... dining rooms/beach/taxis/room service/lunch hut, etc.... the service was excellent! There were always smiles and conversations, warm welcomes every time. Due to a prior concussion, we had to move rooms and the front hotel staff was very accommodating landing us in the lush patio clad lanai rooms. The variety of foods/restaurants was great. The beach itself was small and the fenced border to the public beach/park was not appreciated. However, the sun was hot, the o[... read more]cean beautiful, and the tanning great, AND you can situate further away from the fence if you don't mind the pool music. Definitely there were some aspects of the grounds that needed work (e.g. concrete steps to beach from pool) but overall it was a quaint, quiet, enjoyable adults only resort with beautiful rooms. And if you get the chance, take the sea kayak out and just park above the coral. The crashing waves will drown all the stress away :) IF you can get this hotel on sale, YES, I would recommend it. We haven't seen better service in all of our travels.
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Private -
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Zoetry Montego Bay: Good resort but bad location
We spent one week at Zoetry in February. The staff and service was very good, everybody tried to make our stay enjoyable. We asked for one day to be at the sister resort Secrets Wild Orchid Montego Bay. They arranged our short trip to Secrets property which is much bigger and the beach is nicer that the beach at Zoetry.
Cons:
-the location of the Zoetry resort is not so good. The beach is very small and the sea is not very clean. Also, you can see and hear all the planes taking off from the [... read more]Montego Bay Airport and all the noise from the highway that are next to the hotel. Sometimes there are parties in the neighborhood till 2:30am, so you can hear the music if you want to leave the balcony door open
- the food was not very diversified, not enough option of healthy food
- the excursions they offer in this resort are extremely expensive. Maybe at any resort in Jamaica the excursions are expensive, but here is out of your mind
Pros:
- the staff is very friendly and try to do the best for your comfort
- you have a dedicated butler
- the massages at spa are very good. They offer a 20 min. complementary massage for every guest
- it is a very small adult only resort, so it is not busy
- the rooms are very nice and clean and very well decorated
- it is a very clean resort
- they offer snorkeling tours, yoga classes, meditation and tai-chi classes
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Private -
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Bahia Principe Explore Jamaica: Great time
Hotel staff are very gracious. Our son has a peanut allergy and this resort is the best resort we have been to for managing peanut allergies. Beach is so great with warm water, and lots of room in the water. Close to a number of great excursions options.
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Private -
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Bahia Principe Escape Runaway Bay: ok resort
Luxury Bahia Principe Runaway Bay
Very big resort and so not suited for everybody. Not the greatest beaches and the best part of the beach was 10 min walk from the luxury portion of the hotel. Cleaning of rooms was sporadic and had to ask for towels almost everyday. Food was tasty but no variety. The A la carte restaurants are not really a la carte. You could choose your main meal but the appetizers and desserts were all buffet.
The Grand portion of the hotel was old and stinky. Ran out of [... read more]ice on a daily basis. Hotel is located 1 h 15 min from airport and not 15-20 minutes as indicated in the brochure. Bar in the luxury side closed at 11 and had to take a golf cart to the Grand side if you wanted to go to the karaoke bar or disco. Didn't know or find about the karaoke or disco until last night. Did not replenish room fridge on daily basis as indicated.
Very nice pools. Very friendly staff. Very large rooms. Amazing view from every room on the luxury side. Very clean hotel. Entertainment was ok.
Would recommend anyways because the issues with the hotel were minor.
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Happy Bride -
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Riu Ocho Rios: First time trip to Jamaica in an Amazing Resort
I had such a great time at this beautiful resort. Not only was i there for a vacation but i was there for my Wedding! The staff were so nice and the weather was amazing! I would definitely go back to this resort! The food was great especially the steak! I thoroughly enjoyed my time!
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Private -
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Sandals Jamaica Negril: Amazing...as usual!!
So this is our 4th stay at this resort and once again it did not disappoint,the staff is phenomenal...they go above and beyond to make your stay as comfortable and relaxed as possible,always with a smile and/or singing as they go,they are such a wonderful bunch!!!Now as for the food that too is 5 star,from the seafood to the steak and even the desserts everything was excellent.So our one and only complaint was the room which was very Caribbean(which I liked)but dated and run down,we were told th[... read more]at renovations will be done to them this year as the rest of the resort has already been done and it was quite noisy as the building next to us was for,I believe room service.This is the only resort we've ever been to so we have nothing to compare it to but I believe why mess with something so great so we booked for next year and I'm looking forward to it already.Thanks tripcentral and Kim Hartlan our travel agent.
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LOVE TO TRAVEL -
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Catalonia Montego Bay: HOLIDAY INN RESORT
We had a fabulous time with our friends and family and we had great weather. First off, I would more likely to recommend this resort more to families with small children. There was an adult section pool but it was always full. We were in building 1 which was a very nice room with a great view but very noisy at night. I found the entertainment stage is too close to the restaurant and our room. The music got very loud at dinner and until 10 or 11 p.m. We would turn up our air conditioner so [... read more]it would block out the noise. We asked to be move towards the adult building but they said it would cost $50 more a night. We also found a problem getting a lounge chair because some people would run out at 6 am. to put towels on chairs and never sit on them. Very frustrating. The island is a very nice but again the entertainment stage with a microphone would echo over to the island. We enjoyed the snorkelling around the island.
Convenient location. Good service. Good and quality entertainment.
Booking with agent Jack Gentile was very convenient and we got best booking experience. All has been delivered as advertised without hiccups.
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Ann Perry -
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Sunscape Splash: Second Time-Exceeded Our Expectations!
This was our second stay at this resort. Last year they were under con struction so the rooms were very plain. This year they have added new artwork and bedding to the rooms. Last year the wifi was always down. This year we had no issues at all with wifi. The loungers have been replaced and look great. The beach was not the best but the numerous pools made up for it. The service far exceeded our expectations. When we checked in Dianne at the front desk recognized that we were returning for our s[... read more]econd visit. She apologized that the room we were getting wasn't the best but that she would upgrade are us the next day. She made good on her promise and we had a lovely room. The food at the Cove was excellent. The buffet was always great. Not a single complaint. Hey! It's 🇯🇲 Jamaica! Everything is Irie!
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Private -
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Jewel Runaway Bay Resort: Great for kids
The resort was beautiful and staff was very friendly! This is a great resort for families with small children. The food was good although the options were limited especially in the buffet. Beach was nice but not very deep. Entertainment was good but ended very early so there wasn't much to do past 10:00 pm. Water park was amazing!
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Leblond8 -
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Grand Muthu Runaway Bay Club Caribbean: Excellent Second Visit !!
This was our second visit to this resort (we were there last year). The food, people, rooms (a little dated but keep very clean), grounds, etc. all excellent. Such a great atmosphere for a week of relaxation !! We highly recommend this resort !
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Remarks29 -
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JOIA Rose Hall by Iberostar: Add this resort to your list!
Iberostar Grand Rose Hall, Jamaica, is amazing! We just returned from a week's stay and can't say enough about this destination. From start to finish it was wonderful! The staff are incredible and so friendly. The food was delicious and accommodating (allergy). The grounds are beautiful and so well kept. You will not be disappointed!
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Private -
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Grand Decameron Montego Beach: Wonderful Place to Stay!
The hotel was beautiful! The food was delicious and the beach was gorgeous! Paddle board and kayak rentals were free all day and they had a lot of equipment. There is a sunset/night time paddle board tour you can do for an extra cost and it is totally worth it. They have special lights on the stand-up paddle boards so you can see into the ocean below you. We followed some stingrays and a school of fish and it was magical. Watching the sunset, while floating on a paddle board in the middle of the[... read more] ocean was a real highlight too! The staff are super friendly and helpful. You can expect to share a lot of laughs with them. We met so many people who had returned to this same resort several times. One group had stayed here 39 times! That says something. This was my first trip to Jamaica and it set the bar high. I would 100% return to this resort.
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Private -
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Grand Decameron Montego Beach: Disappointed
While we had wonderful weather and did enjoy our time away from work and the cold weather, there was somethings that we did find disappointing. There are two pools on the resort. They are extremely small and only 4 feet deep all around. There was also not enough lounges around either of the pools so if you didn't get out and put your towels out you weren't in luck at all. There is also hardly any beach access so that really wasn't an alternative. There was a swim up bar at one of the pool[... read more]s and because of the small size when it got to be about 3 in the afternoon the pool was extremely scummy. YUCK My travel agent had requested that we be no higher than the 2nd floor as I have to have Achilles heel surgery and find stairs a real problem. We were put on the 4th floor which is the highest one. When we asked to be changed they would accommodate our request at all. Also I have never been to a resort that didn't have a fridge in the room. Ours didn't. I need a fridge as I am an insulin dependant diabetic. They said they would put a fridge in our room for a price of $5.00 US per night!!!! Just was disappointed in the whole thing.
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Dustin29 -
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Grand Palladium Lady Hamilton: Awesome!
We just got back from the Lady Hamilton and we had an amazing week. Didn't want to leave! Great resort, huge resort which we liked. Gives you time to walk off your meal from one of the La carts. 7 to choice from so you always had something new to choice from. The pool is massive and very nice! We spent most of are time on the Sunset cove beach. We loved it! Calm and clear water with an awesome view. There's so much to do at this resort I could easy see spending two weeks here. We will be coming [... read more]back!
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Scott -
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Bahia Principe Explore Jamaica: Below Average Resort
I would like to start by saying that this was our 4th visit to Jamaica in the past ten years and our first stay at The Bahia. We have stayed at other hotels that are in the same class as the Bahia.
Positives about the Bahia:
- The grounds are well kept
- The pool is large and the area is nice
- The resort is kept clean
- The Beach (although man made) is quite nice
The negatives of the resort :
- The food and drink supply - they were out of essentials needed to make drinks for the[... read more] entire duration of our stay which really limited what drinks we could order. We have not experienced this anywhere else previously.
- We sat down at an a la carte at 7:00 pm and did not receive our main course until about 10:00 pm.
- They ran out of wine at the a la cartes or refused to pour a second glass.
Throughout the stay, we were under the impression that the resort intentionally offered sub par service, hoping that you would pay more to upgrade to the Luxury side. It was almost like the resort chose to operate in the manner, it did not seem like the servers were intentionally offering poor service because they appeared to be doing their best.
As I mentioned, we have been to Jamaica numerous times, have always enjoyed the people and the country but this resort was below expectations (and our expectations were not very high). We are all pretty easy going people and have experienced slow service but this visit to the Bahia left a bad taste in our mouths and although we will likely return to Jamaica, we will not stay at the Bahia. We made the most of the holiday because at the end of the day we were on vacation and out of the cold but there were a lot of people not satisfied with the resort. It was the first time we had been to Jamaica where we left feeling we did not get value for the price.
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Tina -
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Bahia Principe Explore Jamaica: Fun!
The hotel itself was clean, the staff were polite and very accommodating. The beach wasn't too far away and the beach restaurant was clean and the food was good. Overall, every restaurant we went to the food was very good. Our room was taken care of every day, the fridge was stocked. Evening entertainment was entertaining. I had a lot of fun for this being my first time in Jamaica and I am looking forward to returning. Another thing was that the hotel wasn't very far from the airport so we weren[... read more]'t sitting on a bus for a long time to get to the hotel.