Bahia Principe Explore Tulum: We had a great time!!

Room: The rooms were beautiful, though we didn't get a King size bed, but two full beds pushed together, which worked just fine. The door to the bathroom would stick and you would have to play with it a little to open the door. The flapper on the toilet kept getting stuck and needed a nudge so the toilet would refill after flushing. The bar fridge also had notably less stuff in it compared to other 4.5 star resorts. The shower was nice and the furnishings were great. The cleaning staff Roberta w [... read more]as also very friendly and accommodating. Things to do: Whatever short comings the room had was made up by the sheer amount of activities to do on the resort or group of resorts and how huge it is. The beach is absolutely stunning. There are these huge rocks near the shore that break the waves so the water is always calm on the beach, staff keep the beach very clean at all times, tables, disposal buckets for cigarettes everywhere if you smoke, palm shelters for shade. There is a beach bar, beach volleyball, there is buffet near the beach, and a swimming pool nearby if you prefer less sand. There are daily dolphin shows at noon, and you can pay extra to swim with the dolphins. There is beach volleyball, trivia, a pool bar, 24 hour snack bar, and the main buffet on Tulum is great. They rotate cultural themes nightly for dinner but also serve breakfast and lunch. Akumal Bar at Lobby Tulum has some of the fastest bartenders I've ever seen, it is a fantastic place for drinks and live music which varies nightly. Remember to tip your bartender! There is also an auditorium near Akumal Bar with nightly performances which are fun. There was a classic rock night, 80s night, and a Queen tribute. The shopping is pretty good on the resort, lots of souvenirs and there is a tequilaria that is decent as well. La Hacienda has some nice shopping, a casino, nightly live music and salsa dancing, and the disco is there if a club is more your scene which starts to get busy around midnight. The reservation based restaurants are all great except you need to aim to arrive before your reservation as it can take you up to 30 minutes to get from say Akumal Bar at Lobby Tulum, to one of the restaurants at Lobby Premier or Coba if you don't already know exactly where you are going. They hold a strict policy of only holding your reservation for 5 minutes and there is no option for walk-ins so if you are 10 minutes late you are turned away at the door. So you need to give yourself a good buffer as you'll be relying on catching bus carts to get around to other resorts. Also if you have any allergies you need to learn to say it in Spanish otherwise the staff might misunderstand what you are talking about. And for anything tricky like gluten, you need to speak with a manager; though we did have a server at Mediterranéo that was very knowledgeable about the menu and again at Don Pablo on our second visit. If you are in Maya Riviera you need to take a whole day in Playa Del Carmen. Best shopping and Mexican food accessible to tourists. Lots of bars with great night entertainment and very lively. Always think like everyone there is trying to gouge tourists. You need to shop around to find decent deals. We took a free bus ride out there sponsored by a private business called Tura in collaboration with BestDay tours. Tura is a jewelry company and they basically trap you in a jewelry store for an hour before bringing you to Playa for 3 hours before driving you back. It's better to spend the 36 USD each way to take a cab to Playa. We skipped on the bus ride back, and spent the evening in Playa and took a cab back that night because there was so much to see. And all the tequila to taste!! There are tours available through your agency at the hospitality desk which I would recommend sticking to, but there are all sorts of stalls throughout the resort. We did a catamaran trip with snorkeling and paddle boarding, as well as rappelling into, zip lining, and swimming in an underground cenote, then ate traditional Mayan cuisine all made from ingredients raised and grown on site. We explored the restored Mayan ruins of EkBalam. And participated in a Mayan protection ceremony. On our last night at Don Pablo they set up our table with flower pedals with a heart at the center. We had a wonderful last night. The trip was unforgettable. Would love to come back someday.

Hyatt Vivid Playa Del Carmen: Hilton Playa Del Carmen

The staff at this resort are extremely helpful,kind and grateful to their guests. The grounds are clean and beautiful. The beach which to me is so important was gorgeous ! The only thing to perhaps improve on.....is the restaurants. Some were not always open ....and as a guest a little frustrating. An itinerary in the rooms as to which is open would of been very helpful and appreciated!

Bahia Principe Explore Coba: Very nice and clean

I just came back from a week in the Coba resort. I would say that everyone were very very nice except for the pharmacist. I had to consult a doctor, who was great, but his secretary and the pharmacist so not deserve a good opinion because they were very rude.

Ocean Riviera Paradise: Perfect Resort!!!

This resort was perfect from the time we checked in to the moment we left! The staff are beyond friendly and always willing to help with anything. They work so hard! The rooms are incredibly clean an so spacious. The beds are so comfortable and the rooms are very comfortable. The food was absolutely amazing and the A La Carte restaurants were so delicious and the food choices were incredible. No matter where you pick to eat or whether it’s breakfast lunch or dinner, you will not be disappointe [... read more]d in the selection and quality. Nightlife is so incredible for all ages! There is always something going on for everyone, from little kiddies to older mature couples like my husband and I. If I could recommend one place to eat it’s the Japanese! Even if you don’t like sushi, you need to try this sushi! Absolutely YUMMY! I wish I could name all of the staff by names, I should have written them down! But one person in particular is Jose! He was our waiter in the privilege lounge. He was FABULOUS and very attentive and friendly! Over all we LOVED THIS PERFECT RESORT!

Barcelo Maya Grand Resort: Amazing resorts

It was the best, there was so much food and the kids never got bored the best things were the beach there was a really good view. And the nature was so Beautiful it smelt so fresh. Your service was amazing we would love to come again sometime! Thank you

JOIA Paraiso by Iberostar: Wonderful vacation

We had a wonderful time and would highly recommend this hotel. Staff were courteous and helpful, the room was clean and the food was delicious. I went to several yoga classes and found the instructors to be top notch. We talked about it but we could not find one single thing to complain About or to improve upon. We would definitely return.

Grand Sunset Princess: Great vacation at grand sunset princess

Resort was very beautiful. The beach was our favourite.. beautiful white sand, shallow water and you could snorkel if you walked out a bit. We saw some interesting fish-including some sting Rays and even an octopus! There was no seaweed at all in the water or on the beach. There were plenty of chairs on the beach and shady areas. If you want a guaranteed shady area I suggest putting your towel out early, otherwise you could easily find shade around 2 pm when people start leaving. We spent m [... read more]ost of our time on the beach, only half a day around the pool, but the pool area was very nice, plenty of chairs again and many different pool areas to choose from. The taco cart by the pool was amazing! I found the staff very friendly and accommodating. I really don't have anything negative to say about this resort. We had a junior deluxe suite.. it was very big and extremely clean. The bed was very comfortable and I was very happy to have the jacuzzi tub which I used quite a bit. The Japanese restaurant was my favourite.. we sat at the show table. The meal was delicious and show entertaining. I also enjoyed the mexican. The Italian was decent as well, which surprised me because most resorts I have been to have had horrible italian. The buffet was always fresh with a huge variety. They had different themes every day which was nice. There was always something going on for entertainment. I really enjoyed my stay at this resort and it now ranks as one of my favourites!

Platinum Yucatan Princess: Best resort ever!!!

My wife and I just came back from PYP 2 days ago!! So it’s still very fresh in our minds. We’ve been vacationing at various all-inclusive hotels for over 11 years and this hotel was the best by far!! Their gold standard service is their forte!! Wow! The staff is so friendly, courteous and efficient. Martin our beach waiter is the best. He never writes anything down and always comes back with the correct order. The food is fantastic. Buffet is very good and restaurants are as well. The Aroma  [... read more]restaurant was are least favorite, it was so-so. The swim out pools connected to our room made our stay that much more pleasant. Room service every morning came with a check-up call to make sure of our “delivery “. Beach is nice however find yourself a spot near the far right so you can enter the water in the sandy area instead of the rocky area which is right in front of the hotel!!! We can’t wait to go back next year!! Thank you to the management team and their staff!!

Royalton Riviera Cancun Resort and Spa: Good times at the Royalton

Overall a great experience for a family of four - kids 14 and 8 (didn't use kids/teen club) in a modern resort close to the Cancun airport. Pools were great - a few different options and all heated. Beach - sand was beautiful, water was hit and miss due to being murky on most days. Excellent service all around - did have an issue with our original "ocean view" room which lacked "ocean view" in building nine but this was resolved quickly and ended up in building 7 facing the pool which was a b [... read more]it noisy at night until about 11pm. Great experience at Zen and Taj (Indian). Would have been nice to have some other lunch options - other than Nibbles/burgers and the buffet (pizza place and food truck wasn't open every day).

Iberostar Selection Paraiso Maya Suites: Amazing Resort

This resort is beautiful. The staff are so friendly and kind. Everything is very clean and tidy. The a la carte restaurants and the shows were outstanding. We had an amazing time, will definitely recommend this resort.

Ocean Coral and Turquesa: Great Time at Ocean Coral

We loved our stay at OCT! Very kid friendly with a lot activities and toys. Pools were nice. Beach was beautiful with seaweed cleaned out regularly. Buffet had nice variety. Loved the outdoor Italian a la carte (steak and tortellini were SOO good). Friendly staff. Our son had to see Dr. Diaz at the resort’s clinic and he was very helpful and attentive. He even came to our room to check on us. We’ve been to a number of resorts and this one did not disappoint. We travelled with a group ra [... read more]nging from 8 months old to 65 years old and everyone had a great time!

Hotel Xcaret Mexico: Unbelievable!!!

This place is unreal... ultimate in fine dining, place is amazing.. relax on the beach, eat in a restaurant underground in caves, hit up many out of this world excursions and push your fears to the limits... This is the place for everyone young to old don't matter you'll enjoy every minute... The service at this place is crazy awesome treat you better then family, really unbelievably crazy awesomeness.... The spas from what the wife says are something else you'd never expect or think crazy relax [... read more]ing make ya fell like a true queen... Ultimate star rating.....

Dreams Tulum Resort and Spa: Great Resort

We had a beautiful suite with a great view of the garden. Bed was super comfy. The spa and gym were good. The beach was well kept. Staff were very attentive. There was some maintenance that needs to be done but nothing major. Close to a lot of excursions. I would go back

Catalonia Riviera Maya: Winter Getaway 2020!

Had an amazing time at this resort! Rooms were modern, staff very friendly and food was good. Recommend booking privileged so you get the upgraded room, access to the restaurant B Loved for lunch and breakfast so you don’t have to eat at the buffet and 5 a la cartes instead of 4. The beach was good enough not the best beach I have seen but it was perfect for my 6 year old as it is a little cove that has barriers to keep big waves away! We enjoyed our vacation and would recommend it! Thank you! [... read more]!

Barcelo Maya Riviera: Awesome time

The time we spent at Barcelo Maya Riviera was to recuperate and relax. The welcome in and reception was very pleasant and quick. A room change was effected quickly. The grounds a large and spacious, in fact the largest resort we have ever been at. The room was fantastic and very spacious. The breakfast and lunch buffet was outstanding. The food options were beyond our imagination in type and variety. The A la Cartes were of the highest standard and the service at the Riviera Maya was beyond repr [... read more]oach. The sommelier, Anna, is quite informative and approachable. However I feel she is not being employed in an effective manner. I suggest a “Dinner with Anna” be promoted. In any of the restaurants a meal for a select number of guests be formulated by the chef with Anna picking local wines to compliment it. She would explain the selections and pairings, which could lead to people trying wines from the list.

Hotel Xcaret Mexico: Worth every penny!

Hotel Xcaret was one of the best resorts I’ve stayed at. The room was so modern and the balcony with a hammock was an added bonus. The multiple lagoons around the resort were awesome for sitting out during the day. Along with the close access to the beach and ocean. The food options were great, Bio is a hidden gem with vegan and vegetarian options that were delicious. The staff were friendly and the turn down service was nice- with hand crafted gifts to boot! Also the access to all the parks t [... read more]hat are included is an incredible experience to take advantage of. Will return!

Iberostar Selection Paraiso Maya Suites: Amazing!

This resort was beautiful, our room was huge and always so clean! The buffet at the Lindo was amazing, we tried the Mexican, Italian, Japanese, and the Steak restaurants, all were amazing, the staff was great, everything was clean. I have no complaints at all. My daughter loved the wave pool. The lobby bar made the best Mai Tai. We did not use the kids camp but it looked fantastic as well. All around great vacation and we will definitely return!

Bahia Principe Escape Sian Ka'an: Quieter area of a bigger resort

First opinion when arriving was, this resort was too small and looking tired, and along with issues getting restaurant bookings (they were all booked up), we would have given the rating 3 out of 5. But as the week went on, we realized what a great resort this is. Apart from booking a la carte, we had no issues. Pro's, great, very helpful staff. Excellent transportation to the other parts of the resort, where you have access to miles of beach and other pools and entertainment. We had a penthouse [... read more] room, that was great for us, and gave us views to the coastline, but not all rooms are like this. Food was excellent, both buffet and a la carte. Con's, restaurant booking has issues, as they get booked up quickly, even before you arrive. Connecting to WiFi on first day. rooms looking a bit tired, but still ok and clean

Iberostar Waves Paraiso Beach: Great resort!

Beautiful hotel - well maintained. Endless pool, lots of space to spread out and pick your spot. Great beach, lots of chairs and the staff do a good job of cleaning the beach each night. Good food. Great staff.

Bahia Principe Explore Tulum: Great trip!

We just got back from our 10 day vacation at Grand Bahia Principe Tulum. Gorgeous resort, well maintained property, lots of wildlife to observe, but the resort itself is rather large and would not recommend for those with mobility issues. Close to the beach which is a big plus but downside to the beach is the large sandbags to prevent big tides, they are a bit of an eye sore and also prevent you from swimming out very far. We didnt try any of the a la carts, the buffets and the snack bar were pl [... read more]enty for us, lots of food options and very flavorful. Biggest downfall to this resort is that the latest the bar is open is 11pm, you can take the transportation carts over to Coba which has a bar open till 1am. The resort itself has lots of shopping options with the two lobby gift shops and jewelry store as well as a bunch of vendor shops down at La Hacienda at the entrance of the resort which is a short 5 minute walk from the lobby, or you can catch one odd the transportation carts if you are unable to walk. Overall, it was a great trip and dont have many complaints regarding our stay :)