Riu Montego Bay: Very nice resort

Rooms and grounds were kept very clean. The staff was excellent ,beach was nice, 16 foot catamarans were available to take out at no charge a long with peddle boats. Scuba lessons were also available

Riu Merengue: Riu Merengue

Its a nice resort to relax at. People are nice. Experiences vary. Overall, it was good sun, food and drinks. The week I spent there was good. I would go back, however, I would give other resorts the same opportunity.

Riu Palace Antillas: Wonderful Time!

Very nice adult only hotel..... all staff were extremely pleasant and polite............ in particular, Paola, the beach towel lady! Very friendly and made you feel welcomed! Lovely view from our balcony in a Junior Suite, Oceanview...... Meals were exceptional, at buffet and a la carte restaurants.... particularly at Krystal. We had exceptional service there! Plenty of huts on the beach, close to the bar............ but no straws for frozen drinks!! I guess if that's our only complai [... read more]nt, we had it very good!! Would definitely return.......... Safe area, walk to all casinos, beautiful grounds, and lively street with restaurants and shops.

Riu Republica: A great resort

Has we been traveling the whole day and very tired we were well greeted at he resort with a nice fruity drink. As we arrived to our room I was disappointed to see two small beds and no view. So we went to the front desk to request a better room and was amazed that they accommodated us with a better room and everybody was happy. Restaurant were great no reservation needed that was great. Beautiful pools and lots of chairs for everybody. The ocean was amazing always a nice breeze and lots of chai [... read more]rs. There was a long beach and we love to walk so that was wonderful. Weather was amazing so that made a wonderful vacation again at a Riu. Thank You

Riu Merengue: Great value for the price

Stayed here January 31st-February 7th, 2017 and it was our first trip to Puerto Plata. Hotel and grounds were very nice. Beach itself was OK, but there was lots of seaweed in the water and water shoes were a must. My only real complaint was "no coffee pot in the room".

Riu Palace Antillas: Beautiful surroundings and a big plus that it was adults only

The staff were courteous and friendly at all times. My husband lost his wallet and it was turned it to the front desk with all his ID and our vacation cash. A waiter found it in the buffet restaurant and took it to the front desk. We will definitely be going back!!!!

Senator Puerto Plata Hotel: Average Resort

The hotel is a little run down and could use a good overhaul. The grounds are immaculate. The food is very repetitive even for a one week stay and we were there two weeks. The beach is large and you never feel cramped. Plenty of loungers available although it's time to replace several of them that are damaged. No need to get up at at dawn to reserve a lounger. There are very few places to escape from the smokers and when you find a rare no smoking area there will be someone smoking nearby and st [... read more]aff just ignor it unless you point it out to them. That being said the best part of this whole resort are the staff. The staff from all departments seem to go out of their way to be helpful and friendly. The frozen so called fruitie drinks at the bar are of poor quality compared to what I have come to expect from RIU hotels over the many years I have stayed at RIU hotels.

Riu Reggae: Dream Vacation

We had an amazing time at the Riu Reggae!! Staff were all extremely friendly and welcoming. The resort was clean and well organized. Food was delicious and we loved that you didn't have to make reservations for the restaurants. Evening shows were top notch. Thank you Riu Reggae for making our vacation amazing!!

Riu Flamingos: Spendid Resort, Confortable and relaxing.

The Resort was smaller than we thought it would be. The restaurants were kept very clean and the employees were very kind. The food was good and a lot of variety. The entertainment was ok, we always prefer the show at night that represents the Mexican dances.

Riu Emerald Bay: VERY , VERY GOOD .

MY WIFE AND I WHERE EXTRIMLY HAPPY WITHE HOTEL AND THE STAFF .WE HAD A GOOD TIME , AND WOULD RETURN . THANK YOU ,Werner .******************** *********************************** *************** **************************************************************** ********************************************************************************* **********************************************************************

Riu Reggae: not a 5 star for sure

POSITIVES: hotel was very clean and nice that it was brand new can't say enough about how great the staff were pool was nice beach was pretty nice size of resort was perfect rooms were a nice size and stocked well close to the airport jerk chicken hut was delish! WHY WE WONT RETURN: hotel view was a barb wire fence-ridiculous for the price paid! very crowded (although always enough chairs for everyone) almost tripping over each other music was super loud - [... read more]and we like a good party but was hard to hear each other talk in the pool and the second pool had different music going at the same time , just as loud the way they seat the restaurants is ridiculous...reservations would help alleviate the frustration with lining up at 6:30 and then NOT getting in so we ended up at the buffet 4 of the nights which again for the price of the trip was not acceptable house wine was terrible and the bottled red wine that we purchased was chilled we have travelled many times and don't mind paying decent money but expected more from this resort-definitely not a 5 star , maybe a 3.5 star in our opinion

Riu Tequila: Will go back to Rui Tequila

Loved the resort, the beach, the pools and the atmosphere. The staff was welcoming and helpful. It was nice to be able to walk to the town from the resort and feel safe to do some shopping. The food selection was wonderful and everything was very tasty - really good food.

Riu Ocho Rios: Fun was had by all!

Staff were friendly and very accommodating. Room was spacious and comfortable. Food was excellent be sure to try the Mamee bay steakhouse, the 8 oz tenderloin melts in your mouth. They are very thick so if you order med rare it is very rare. Gift shop staff were a little harsh monitoring your every move. Bought a lighter that didn't work after I left the store so I went to return it and was told I only get one return? Tried the new one and told her it works so it won't be coming back. Pretty o [... read more]bvious reason for return but I was treated like I was trying to put something over on them?!? That's the only complaint I have about our stay. Riu posts that there is no need to tip but after finding out their wages for 60 hrs work i felt it important to help them out by tipping so bring some one dollar bills. All in all a great vacation!

Riu Palace Cabo San Lucas: Amazing Reaort

Hotel was fantastic as it just had a makeover so all the furniture and rooms were spectacular....hope guests take care of it like their own. Staff were all friendly and outgoing to please. Food was great and no reservations required which is a bonus whole on vacation.

Riu Reggae: luv luv luv Riu Reggae

Attended Feb 3rd to 10th Every staff member was friendly, talkative and goal oriented so each visitor was happy and had a great time. All amenities in close proximity from ocean beach, pool, restaurants, entertainment . Some really great entertainment staff with different activities daily, loved them. Rooms cleaned daily, very functional staff always cleaning constantly. Public washroom kept clean ..food good but I m picky, everyone in my party was more than satisfied..only i [... read more]ssue my Margaritaville .souviner glass went missing from room. Not sure what happened there .may have been taken in error as tablet was next to it and was left behind??.. I would go again for sure 5 star to me..thanks Riu Reggae family miss you already

Riu Republica: Would l go back ?

The resort is ok to be honest. I guess my biggest complaint is the music at the pool. I love to party and have fun, but when the speaker YES One speaker is being blasted to the point of distortion and you can't hear what your conversations are with friends. This is no FUN also the entertainment group need to learn how to speak into a microphone. The shows at night also need to be better very boring. Having the same band every night on stage before the show starts gets old fast. As for the  [... read more]rooms good job, lobby nice, restaurants great, servers awesome, management great ( Neills) thanks for all you did for us. THEY need to implement the pool rules, eating in the pool, smoking and flicking the ashes in the pool, spilling drinks, vomiting in the pool, ALL VERY POORLY MANAGED ☹️ The pool workers especially ( Rafael) great pool guy, the bar guys are money hungry if you don't spot the 5 Or 10 bucks they will serve you last very rude when you stand they and they ignore you so beware. WOULD I GO BACK PROBABLY NOT. I have been to other Rui chains far better certainly NOT a 5 Star Resort.

Riu Reggae: Lovely resort

This is a lovely new resort. The staff is very friendly and they work very hard to keep everything clean and make you feel welcome. The evening shows are very good. This is a small resort so everything is very accessible. Take a cab ride with crackers from the cab station and enjoy a wonderful tour of Montego Bay. Only recommendation is that front desk staff take a tour of their own facilities to familiarize themselves with the location of rooms so as to give accurate information to guests.

Senator Puerto Plata Hotel: Lots of Fun

Beautiful place, everything was kept very clean and the entertainment was very enjoyable. The food was very good and I was always able to find something different to eat. The room had a bit of a musty smell to it but the beds were very comfortable and the room was clean, had a beautiful view and the fridge was kept full.

Riu Vallarta: Great resort!

The resort was very good. It is exceptionally clean, the staff are amazing and very friendly! The pools are a very short walk from the beach. There was good variety in the dining room and the restaurants offered a nice sit down dining experience. The entertainment was good. The two excursions we booked were a lot of fun! My only complaint would be the beds are very hard and the pillows too soft.

Riu Flamingos: This resort is a winner

This resort is absolutely immaculate. The grounds and common areas are excellently clean and very well maintained. The food was terrific. My family have travelled to many resorts and this rates as one of the best hotels. This hotel was booked solid and there were no long lines waiting for anything. There was always chairs available at the beach and at the pool anytime so you did not have to get up early to get a good spot. There is lots of shade for those people who do not like the full sun. The [... read more] only drawback for us was the beach, it was on a slope and made getting into the water a little difficult, the sand was a little coarse as well. All in all a great vacation in a great hotel .