Great customer service especially with the manager Diane,and at the snack beach fantasia Angel Andujar,and Maria Dalton
Parasailing was an amazing experience
The food ,pool and beach were all great.
I loved it
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Damile -
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Bahia Principe Explore Legend: Amazing resort and experience
I really enjoy my stay. The hotel staff is very friendly and efficient. Is clean, well attended and maintained. The buffets have many options and very good and tasty.
I have no complaints whatsoever. Really satisfied and happy!
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Jaime -
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Lopesan Costa Bavaro Resort: A true Paradise called Punta Cana!!
We were very impresed with The Lopesan Resort and the quality of its service, food, recreation., rooms, the warmth and friendliness of all the happy and wonderful people who work at the resort. Beautiful beaches to make anyone fall in love with the resort.
This is a true paradise!!!
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Private -
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Bahia Principe Escape Ambar: Amazing Resort
This is the first solo trip and I’m very happy I went to this resort in that wonderful destination. I have no complaints whatsoever and I look forward of coming back in the future. Everything was top notch!!!!
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Private -
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Bahia Principe Explore Punta Cana: Decent Resort
Overall good experience however, some things to point out. We stayed in Villa 11 and the lighting in the nighttime was horrible. We had to use our flashlight on our phone to walk up the stairs. Amenities are dated and cleanliness was about a 6/10. Also, I have never experienced so many ants on a beach before. The workers pour people's leftover drinks into the sand. I understand it's difficult but, maybe get a bucket to pour the sweet drinks as it is a bit unpleasant. At times, the customer servi[... read more]ce at the buffet took a long time and there were times when we would not get our drinks. Also, please label your food accordingly at the buffet (people have certain dietary restrictions). On the positive side, the food was amazing and had a great selection. I, especially loved the pasta and omelet bar. We also, loved the pool and the waterpark for the kids. Staff was pretty friendly and accommodating and entertainment in the nighttime was good.
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Private -
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Bahia Principe Explore Punta Cana: Family friendly hotel, excellent
Overall everything is good, but need to train staff to speak English, was very limited. Also need to put proper labels on food trays. The beach needs to clean more frequently, too much seaweeds. Very nice lobby entrance, bar is easily accessible for all kinds of tasty drinks
Dominican Republic was wonderful as usual.
1. Staff were helpful, happy and supportive. Thanks Solange.
2. Hotel restaurants, staff and food and drinks were great. Thanks Felix for attending to our every need.
3. Pool and beach with coral reefs for snorkeling were clean, warm and had lots of lounge chairs.
4. Rooms are a bit tired looking but are in good repair. Besides, you don't got to Dominican to stay in your room!
5. Jairus at Sunwing was extremely helpful with our booking
Only dow[... read more]nside was having to wait for the Sunwing return flight and for our luggage when we got back to Toronto. Both were over an hour late.
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Polympyada -
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Grand Sirenis Punta Cana Resort: Good experience
It is a good hotel, family oriented, we liked our stay very much, but there were small things that could be changed to make the resort amazing.
First of all, the front desk was not always helpfull, i asked for a room on the first floor, with a bathtub and a crib for the baby, and i spoke spanish (i found that their english knowledge for most of employees was very poor), and the person at the front desk just said ok. When we went to the room, it was at the 3rd floor, with shower and the bedroom[... read more] had 2 double beds, which i did not even request and he did not even ask me. So without unpacking, we went back, and asked for another one, this time the front desk did a wonderful job, to bad i did not retain his name to write a BIG thank you! He gave us a great room: first floor, near the beach, king bed in the bedroom, bathtub in the bathroom.
Then, we had to call several times and go in person just to fix tv problems and crib which was brought to our room at 10 PM when we were sleeping, they just opened the door and pushed it in, when we did not answer the door.
Second, the waterpark, the water was not cleaned, especially in the kids pool, our baby had the hand feet and mouth disease, which ruined our wonderful vacation routine for 2 days; pretty sure from the water she drank in the pool.
The rest was good, food, resort pools, activities, bars, kids club.etc.
I would come back, but at least if changes in the 2 mentioned areas will be done. And I would recommend it to families and friends, but advise them of the issues, so they could decide by themselves. The overall rating would be 3.5 stars.
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Private -
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Bahia Principe Explore El Portillo: Good average resort
Pool and beach were great. Buffet decent. Gourmet and Brazilian alacstres good. Drinks are generic and should include more for the price. Rooms clean and spacious. Spa disappointing as they didn’t accept the offer posted in lobby. So take a picture of all offers to show them. So they can’t cheat you
Staff very good.
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Shelley -
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Occidental Caribe: Occidental caribe
Hotel had no elevator had to climb six flights of stairs .didn't clean room everday TV didn't work lock was broken had to ask several times for room to be cleaned and stocked with water towels toliet paper pop
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Private -
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Caribe Deluxe Princess: Good times at Caribe Deluxe!!
My husband and I just returned from the Caribe Deluxe a week ago and we really enjoyed our vacation. We were greeted with a warm welcome by Anna Victoria at the reception. We requested a room with a pool view and had to pay a little extra but it was worth it.
-Grounds: impeccable! so beautiful! Everything is walking distance, or you can take the trolley.
-Rooms: Newly renovated, comfortable bed. *If you need anything, just ask the maids and they will bring you what you need. We requested extr[... read more]a pillows and a blanket and extra bottles of water and beer. They don't provide facecloths, which is typical, so we always bring our own. The maids start working early each morning so just go in the hallway to find a maid and ask for what you need. I always bring little gifts from home, such as soap, make up, clothes that I don't wear anymore, they absolutely love it!
-Beach: Beautiful, not overly crowded at this time of year.
-Pools: Very nice, clean. We had a lot of fun at the foam party and the animation team was great. The afternoon competitions are so funny!
-Restaurants: We went to the reservation desk and got reservations at many restaurants. The Teppeniyaki was our favourite.
-Buffet: The food was just ok.It would be nice to have more variety.
-Bars: The alcohol is their local brand and low in alcohol and tastes watered down. lf you drink rum and coke, for example, I prefer to buy my own bottle of rum at the market and mix my own drinks.
Overall review: This resort is a smaller resort, so don't expect the Bahia Principe. We paid a decent price for the value of this all-inclusive. There are a lot of mosquitoes, which are almost invisible to the eye. I got bitten all over and my husband hardly a bite! Bring mosquito repellent and after bite, or you'll end up scratching your legs for the entire week!
Lastly, something that is not on the review list which is what I call THE VIBE: Feel the warm breeze through the palm trees, the hot sun, the birds singing, smile and say Hola to the friendly hardworking employees, the vendors at the beach, the entertainment team, the music playing, meet new people, learn to take it all in and to relax and enjoy your vacation :) :)
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Private -
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Bahia Principe Escape Ambar: AMAZING RESORT.
Exceptional and Incredible Resort. Amenities and Services was above and beyond our expectations. Unique vacation experience, great adult resort. Lovely Beach Front view close to all amenities. Location, and cleanliness was excellent. At the Main Buffett everyday consisted of a different theme. Abundance of food, pastries and fruits. Coffee shop and sports bar is a must.
We were assigned to Koram a great butler. Special thanks to Cindy at the reception desk as well as Juan Carlos, Ramon and Ed[... read more]uardo. Great hospitality could not ask for better. Will be planning another vacation with family members shortly.
Our recent vacation June 07- 14- 2023.
Special thanks to Victoria at Trip Central for making our vacation a memorable one.
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Private -
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Bahia Principe Escape Ambar: A FUN TIME AT AN AMAZING RESORT
I’d like to shout out to Albert from the Lobby bar, Jerimias and Jesus at front desk, the Entertainers Jose, Carlos, Braynel, Edwin, Rayki and so many more.
JEAN (cart driver) WE LOVE YOUâ¤ï¸.
This was a girls trip and we felt so safe w the staff from their kindness and joyfulness. I am already thinking of the next trips and to go back! The entertainment on the resort was 10/10! The bartenders at the pool side bar were so lit and hype every time. Every “ola†was happy! The workers at [... read more]the buffet had great service and joined in the fun!
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K@v74 -
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Marien Puerto Plata Hotel: Relax week
Too many Dominicans on weekends. Buffet service was often very slow. A few very friendly staff, but several lack charisma. Food was good, but no fruit at lunch or dinner. At full capacity, there is a lack of shaded places at the beach and at the pool
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Yurii -
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Viva Wyndham Dominicus Beach: At 47, this is the best we've seen so far.
I first saw a lot of plants on the hotel grounds. Very good!My wife and I traveled a lot before the war. We saw many seas and hotels, each country is good in its own way, and life and sea and service. Everywhere has its own mentality. Dominican Republic and this hotel is our first time. Impressions are very good. And upon arrival in Canada, friends ask absolutely everything in detail.
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Michael -
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Bahia Principe Escape Aquamarine: It's "okay" .. needs some improvement
It was okay for the most part .. the pool is beautiful and the beach is gorgeous but that's about it. The food at the specialty restaurants was very poor qualify. We ended up cancelling most of our reservations after the first two and ate at the buffet for meals instead. The staff, while friendly, tend to be pretty unprofessional (yelling across restaurants, taking shots with guests at the pool) The rooms are acceptable although they do need quite a bit of work once you look closer. Mold on the[... read more] walls around the AC vent, Our fridge never really got cold and they only had beer, no liquor like in Mexico. We had no cold water the entire time .. hot water only to shower and brush our teeth. Our door lock was broken the entire 10days and would lock us out of our room every single day. We called maintenance, managers, concierge and absolutely no one would help us, they kept saying to come to the lobby to get new cards (the battery in the door handle was weak) ... The pushy vendors and the Privilege Club reps were awful! Very aggressive both on the beach and with the P.C reps constantly hassling you while on holiday. They called our room at 8:05am the 2nd morning we were there, waking us up than again the next morning at the same time .. that time when I said no, they said they'll send someone to our room at 11am. They just won't take no for an answer. The pool DJ would sometimes play easy Caribbean style music which was very nice, but than would play very loud rave music and hwled constantly be yelling in the microphone over the music ... Very difficult to just relax by the pool. We'd go back to the Dominican forsure, but very likely not to this resort.
We've been to Grand Bahia resorts before and Mexico is far far better than Punta Cana for food, service, resort and value.
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Private -
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VH Gran Ventana Beach Resort: The good and the bad.
There were many enjoyable things about the resort. The beach was lovely and the food was good. The service was very good. The employees were positive and attentive. There could have been more evening entertainment and more equitable access to the restaurants. Unfortunately, our room smelled like mildew and I ended up being sick the whole trip, possibly from the room. It is my understanding that the resort is going to be completely renovated.
CAPPUCCINO!!! resort was amazing, stay and entertainment was also amazing!! Entertainment team made the stay amazing and enjoyable, games were very fun to participate in! Food and cleanliness were great! Overall an amazing stay, staff did their absolute most to try and accommodate and everyone was super friendly!