Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Cheryl  - 

Verified Purchaser

Senator Puerto Plata Hotel: Awesome resort

I would highly recommend this resort to anyone. The food was excellent with a wide variety of different foods. Rooms and room service and housekeeping was excellent. The staff was amazing, always happy and willing to please. The goundkeepers were great too, always working hard to keep everything looking neat. I will definately be returning to this resort.

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Stphbkr  - 

Verified Purchaser

Riu Ocho Rios: Absolutely amazing trip!

I loved everything about this place. Super clean, food was great, service was excellent. I would recommend this place to anyone. It was also extremely clean. Did not have a single issue at the resort.

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Private  - 

Verified Purchaser

Riu Santa Fe: Worth a return trip

The main pool located infront of building 7 has spectacular views. We thoroughly enjoyed our morning breakfast overlooking the ocean. Nice rooms, good food. Our second time at this RUI. Well worth a returned visit.

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Sa07  - 

Verified Purchaser

Riu Republica: Great Adult Resort

We were pleasantly surprised with this resort as there were many negative reviews on this resort. Well don't pay attention to these reviews as the resort is great. Food lots of options in the buffet no one will go hungry. Loved the variety and theme nights. The three restaurants are good as well and no reservations required. We loved the patio in the buffet section. Rooms were clean and bed was comfortable. Great shower. I would recommend that you bring a night light if you need light as th [... read more]

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Carolync1111  - 

Verified Purchaser

Riu Republica: Amazing Resport

The resort was well laid out and all restaurants and shopping were easy to access. There was never a shortage of chairs on the beach and the pools looked amazing. The grounds were always being cleaned and the rooms were a good size with a shower big enough for at least 2. It was nice to be able to go to the a la carte restaurants without having to book a reservation. All in all, I would definitely return to this resort.

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Private  - 

Verified Purchaser

Riu Guanacaste: Had a wonderful stay

Great food, staff was really good had a little issue with my safe and it was resolve within 5 minutes. Room was clean and sheet smelt so fresh. Older resort but very nice. Would definitely go back the weather is unbelievable.

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Private  - 

Verified Purchaser

Riu Guanacaste: Service Stands Out

Excellent service from all staff. Beautiful property and beautiful country, however many of the best attractions in Costa Rica are not nearby. Great stretch of beach to walk on. Highlight of the trip was walking to the end of the beach to see the monkeys.

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Private  - 

Verified Purchaser

Riu Republica: Girls "retreat" RIU Republica

Not your typical RIU if you have stayed at others in the past. If you read up on the resort before booking there should be no surprises. Keep in mind if you are planning on hanging around the "party pool" with swim up bar, there usually is quite a few very drunk stragglers at the end of the day and very loud. Some people never leave the pool bar all day! Likely should be called the "bathroom pool"! At least it is not connected to the activity pool and the servers were actually very attentive in  [... read more]

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Private  - 

Verified Purchaser

Riu Negril: All round awsome resort!

Great holiday, food was top notch, lots to choose from, Jamaican, Canadian desserts of all varieties, coffee was amazing. Service & staff friendly, servers always available. Rooms clean & comfortable bed with change up daily. Pool & grounds very clean, always cleaning around pool & grounds. Great all inclusive holiday, my second time back & will return with out any doubt.

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Rocketgirl  - 

Verified Purchaser

Riu Emerald Bay: I loved it very satisfied I would go back

This hotel is perfect for families we really enjoyed our stay The staff are very nice and helpful a lot of them don't speak very good English but you can find someone who does if you ask around The staff work hard at keeping the place clean and entertaining the guests The beach is awesome even though the ocean is a bit rough you can still enjoy boogie boarding If you ask for a memory foam for your bed they will bring it and it makes a big difference The food is Ok I really enjoyed the br [... read more]

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Mrjohnson175  - 

Verified Purchaser

Riu Flamingos: Fantastic Resort

The hotel was very well kept and elegant. You always have access to terrific food whether it be in the sports bar, or all day buffet. The rooms are all very close to eachother, so if you go here with a large group it is very easy to meet up. The Steak House is by far the best place to eat in terms of restaurants, but with how terrific the all-day buffet is there isn't really any need to worry about making it to the restaurants in time. However, the steak house (located right next to the beach) h [... read more]

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5 flowers  - 

Verified Purchaser

Riu Republica: Very Large Resort

Pools were lg and beautiful, Tons of beach chairs, so you didn't have to go down at 6 to get one. Washrooms were very limited for such a big resort, only one with 3 stalls around each pool area and only one by the lobby, which was also where night club and theatre were, with over a thousand rooms this was one of the problems. Restaurants were all great food but all were buffet even the Italian and Asian ones. Steakhouse was ok, but felt rushed and there was only one steak on the menu. Resort i [... read more]

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Private  - 

Verified Purchaser

Riu Reggae: Alright Resort

I've been traveling to Jamaica for 19 yrs now, This resort is not a 5 star resort. We were given a new room because phone was not working only to get in new room and have same issues. No reservations for restaurants was not a good idea, we were unable to try the restaurants. People were friendly, which is a normal thing for Jamaica. Would not return to this resort in the future.

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The McDonalds  - 

Verified Purchaser

Senator Puerto Plata Hotel: Wonderful first time experience in Puerto Plata area

We thoroughly enjoyed our 7 day stay at this resort, we were totally amazed at the entire experience from booking our resort to our stay. Cannot say how much we were pleased with resort, staff, food amazing, service of the entire resort, we have nothing but compliments for the whole place......never encountered any problems at all....would definitely come back again

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Cindys retreat  - 

Verified Purchaser

Riu Santa Fe: Sunset Escape

Romantic views, stunning scenery, very cleanly, lots of food to choose from.Rooms our spacious Huge pools with swimup bars Lots of activities going on.Lot of excursons with horseback riding- Atv-whalewatching-sunset dinner.

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Amazing hotel!

We flew in with Sunwing and much to our surprise the champagne flight was a joke! There is no longer a meal served (not even snacks) and the "champagne" is sparkling wine served in a tiny cup about 1" high.... far from the publicity shown! As for the hotel... amazing! Definitely a true star 5+. Attention to detail 5+! We basically checked in on the bus ride to the resort. We got off the bus grabbed a drink and a piece of fresh made chocolate, walked to the desk, handed our registration forms co [... read more]

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Waterloo Wellington 7  - 

Verified Purchaser

Riu Republica: Rui Republica Punta Cana

Very big hotel but very friendly staff. All the restaurants were buffet style except the Steak house, and there you only got to order your Main coarses. Not one Restaurant had a washroom!! So you had to go back to your room(which for us was a very long walk) Or head back to the Lobby washroom. For being a new hotel it was not over the top for a Rui. We have stayed at 3 or 4 Rui's in the past and found this one a little disappointing.

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Private  - 

Verified Purchaser

Senator Puerto Plata Hotel: Great Food, No Disco or Pre-booked a la carte

Great resort! The food was hot, fresh, and well seasoned. The staff were very attentive and energetic. The swim up bar is a plus, and their two pools allows for multiple seats around the pool. Tip: avoid the shops on Caribbean street (pushy vendors, overpriced merchandise). Take a 5 minute walk down the beach and you'll see the craft huts. Beautiful wood carvings, coffee, alcohol, water shoes, etc are available there! Cons: for the a la carte, they do not accept reservations. It is served [... read more]

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Papa  - 

Verified Purchaser

Riu Emerald Bay: SECOND HOME

the hotel and staff are beyond your expentations.good food and service .front desk is a little shaky some times like a run around for a late check out .the sad pat is not the hotel its the flight times.sunwing does not deserve to be able to do rius they treat everyone like crap if you have been to this resort you know about Mexican tourist cards you have to fill them out in that little area before customs what a joke .love this place but the airline sucks.

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Private  - 

Verified Purchaser

Riu Merengue: RIU GOOD TRIP

All was great at the Merengue resort. Good food, beautiful grounds, multiple hotels to share services and helpful staff. The room was clean, freshly redone and everything worked. Best of all was the way we were treated by the front desk staff, particularly Delmis. RIU resorts needs to clone him for all locations. We will be back!

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