Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

review headshot

Nicky  - 

Verified Purchaser

Riu Santa Fe: Riumazing

Hotel, grounds, room etc are all immaculate. I am particular but found no fault with cleanliness. We never had to ask for towels or supplies. The fridge was regularly topped up, however, we had no rum when got our room on Sunday, and after asking Monday for the rum to be replenished it took until Saturday. This is our only complaint and as the resort is all-inclusive it wasn't really that big of a deal. Food was very enjoyable. The drinks were made very well. The selection of food and drinks  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Reggae: Reggae Fun

This adults only resort offers a great time for those that chose to have fun while offering the choice of having a relaxing vacation also. Fantastic entertainment and recreation staff. Very clean environment, all areas of the hotel were kept clean. Bartenders all have entertaining qualities, cheerful and fun to be around. Dining and food variety was outstanding, although there is a wait time at the restaurant. Buffet meals were very tasteful and always offered lots of choices. Beach was a l [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Denis  - 

Verified Purchaser

Palace St. Martin: Great Resort

Great hotel location, room need update carpet should be replace and AC clean because there is mossy smell at time in the room , but the bathroom very nice and modern, size of room is great with very little upgrade it would be perfect. Night entertainment is great on some night but the rest of time it is dancer or the guest that make the evening entertainment . There is a local band that came on one night and it was awesome. The food is the best I ever eat very European , This is a [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

John  - 

Verified Purchaser

Riu Tequila: Worth Repeating

We loved the Mexican hacienda ambiance of this resort and found it to be kept very clean and well organized. The staff was very friendly and helpful. There was a great variety of food, very tasty and we didn't have any trace of illness, which we were wary of from previous bad experience in Mexico. If you want a Mayan moment, make memories here!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Reggae: Great time, great party, great people and fabulous weather!

Restaurants: all restaurants in this hotel served fantastic food. No reservations needed for the A la Carts, guests are required to get there before 6:30 to lineup to get in. Not a problem. The buffets was also excellent, never a problem finding a table, and never a problem finding something good to eat...seafood to pasta, to breads (awesome bread btw), from international cuisine to Jamaican cuisine. The for lunch the resort served bbq jerk chicken on the beach, it was fantastic, we had it  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Antillas: Fantastic hotel and holiday

Had a wonderful time at this beautiful resort. Staff amd accommodations were truly remarkable . Grounds and pools were amazing and relaxing . Food was five star quality . Beach was clean and breathtaking sunsets .

Location
Value
Food
Beach
Rooms
Service
review headshot

Barwal  - 

Verified Purchaser

Riu Santa Fe: First visit was a Charm

* - the arrival and check in procedure was very efficient * - the area at check in was very clean and well decorated * - All employees we encountered were very friendly and professional * - garden and walkways were very clean * - the room was very clean and well organized * - Pool and bar areas very well maintained on the negative side * - the keys to our room were not programmed to open the door * - Then when we got into the room we discovered we did not have an Ocean view room t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Kathy  - 

Verified Purchaser

Riu Playa Blanca: Beautiful, hot relaxing

This resort is beautiful, staff very fun and friendly. The housekeeping staff are always cleaning, mopping and friendly. Bartenders are fast and friendly. Food was plenty and tasteful. Lots of excursions to take. I enjoyed my 1 week vacation there. Pools were very nice , beach front ,I did not like

Location
Value
Food
Beach
Rooms
Service
review headshot

Hydary  - 

Verified Purchaser

Riu Republica: Fantastic Resort.

We love this resort very much. It is easy to go up or down from our room. We would want to go back again. We enjoyed every moment that we were there with our friends. the services was great. we love the beach.

Location
Value
Food
Beach
Rooms
Service
review headshot

JandM  - 

Verified Purchaser

Riu Emerald Bay: Very clean!!

For the most part this resort was good. The cleanliness was exceptional! The pool areas were kept clean and there was always someone cleaning the public restrooms. We were a little disappointed with the restaurants as all were buffet, we were hoping for table service at the reservation ones. Breakfast was the best part of the day. Entertainment could use some refreshing. Besides the usual pool activities and night show there was nothing else. If you want a relaxing vacation this is your pl [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Merengue: Enjoyable last minute vacation

Clean hotel with well maintained grounds. Friendly and helpful staff. We had a slight hiccup at check in, they couldn't find our reservation. Instead of making us wait the front desk suggested we go have lunch while they sorted it out. Even off the resort the friendly staff recognized us and gave us some helpful advice.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Republica: fabulous beach

Loved the beach and waves lots of fun. Food good ,staff was friendly and accommodating Good selection of excursions .................................................................... .........m..

Location
Value
Food
Beach
Rooms
Service
review headshot

Mel3486  - 

Verified Purchaser

Riu Palace Antillas: Truly One Happy Island

This hotel provided the superior consistency expected of a Riu Palace. It is a converted Weston, and our room, while nice, was somewhat tired. Moreover, some of the public washrooms were also in need of upgrade. There were noticeable modernizations in most of the restaurants and bars. The beach was well maintained; however, the umbrellas in the pool area were few and far between

Location
Value
Food
Beach
Rooms
Service
review headshot

Lacey  - 

Verified Purchaser

Riu Flamingos: Awesome time

Great place. Great staff. Super helpful. Food was good, alacarts were great, except for the steakhouse it was not great. But if you want incredible steak go to alberta lol! Way more value than what I paid for. The resort was well cleaned and the staff worked hard to keep it that way It is an older place but well maintained

Location
Value
Food
Beach
Rooms
Service
review headshot

Bruce  - 

Verified Purchaser

Senator Puerto Plata Hotel: Riu Bachata

grounds; well kept, clean and tidy public areas: washrooms clean. WI FI only available in lobby. smoking in lobby and entertainment area was overpowering for us non-smokers rooms; clean and tidy dining: except for first day raw hamburger and tough steak at the buffet, food was good. Unfortunately, fruit was tasteless unlike what one would find on a cruise or home for that matter. entertainment. good for the most part. the "Mister" program and "Married couples" program were both raunchy and i [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Paradise Island: Nice resort on a gorgeous island

We thought the hotel was beautiful. I suppose you could call some of the décor "dated", but certainly not in need of repair. The room was very nice with a breathtaking view of the island and ocean. If you can get on one of the higher floors, you simply cannot beat the view. The food was great every night. We tried the steak house one night, but I really dislike their policy of not taking reservations and requiring people to stand in line for over a half an hour if you want to eat in an a l [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Tropical Bay: loved the resort

Although this is an older resort ,the rooms were clean, the food was great and the beach was one of the best we have seen. We had an ocean view room with a wonderful sunset every night. The flea market between the RIUs was a great attraction and the other RIU was a nice place to visit. The trip from the airport was long -about 2 hours with stops but that was the only drawback. We would like to make a return trip.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Vallarta: Great vacation place

Loved the beach and the weather, hotel was great too, rooms were clean and nice view, food was Ok but wine was not really drinkable. Hotel staff was very friendly. We ended up renting bicycles through hotel and loved the visit into Boseria - great friendly Canadian bicycle rental shop.

Location
Value
Food
Beach
Rooms
Service
review headshot

Robbie  - 

Verified Purchaser

Riu Naiboa: Riu Naiboa

The hotel was kept very clean; The food was excellent with lots of choice; The beach and little shops were less than 5 minutes away! The beach and pool were awesome! The service at the restaurant and bars were very good!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Santa Fe: Awesome Trip!

Over all this was a great trip and resort! I went in January so it was a little bit chilly during the nights and wished that I had more warmer clothes for the evenings. Rooms were clean and service was great. I didn't realize that the beach would be so rough and we wouldn't be able to swim in it, that was a bummer. The food was pretty good and the restaurants were decent, I preferred the buffets.

Location
Value
Food
Beach
Rooms
Service

Next Page