Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Private  - 

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Riu Palace Paradise Island: Nice resort on a gorgeous island

We thought the hotel was beautiful. I suppose you could call some of the décor "dated", but certainly not in need of repair. The room was very nice with a breathtaking view of the island and ocean. If you can get on one of the higher floors, you simply cannot beat the view. The food was great every night. We tried the steak house one night, but I really dislike their policy of not taking reservations and requiring people to stand in line for over a half an hour if you want to eat in an a l [... read more]

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: loved the resort

Although this is an older resort ,the rooms were clean, the food was great and the beach was one of the best we have seen. We had an ocean view room with a wonderful sunset every night. The flea market between the RIUs was a great attraction and the other RIU was a nice place to visit. The trip from the airport was long -about 2 hours with stops but that was the only drawback. We would like to make a return trip.

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Private  - 

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Riu Vallarta: Great vacation place

Loved the beach and the weather, hotel was great too, rooms were clean and nice view, food was Ok but wine was not really drinkable. Hotel staff was very friendly. We ended up renting bicycles through hotel and loved the visit into Boseria - great friendly Canadian bicycle rental shop.

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Robbie  - 

Verified Purchaser

Riu Naiboa: Riu Naiboa

The hotel was kept very clean; The food was excellent with lots of choice; The beach and little shops were less than 5 minutes away! The beach and pool were awesome! The service at the restaurant and bars were very good!

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Private  - 

Verified Purchaser

Riu Santa Fe: Awesome Trip!

Over all this was a great trip and resort! I went in January so it was a little bit chilly during the nights and wished that I had more warmer clothes for the evenings. Rooms were clean and service was great. I didn't realize that the beach would be so rough and we wouldn't be able to swim in it, that was a bummer. The food was pretty good and the restaurants were decent, I preferred the buffets.

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Steph  - 

Verified Purchaser

Riu Bambu: Large resort. Very clean. Modern

The resort was large, as there were several buildings, with 2 levels. I stayed in 714, which was great. It was more in the middle i would say. I didn't mind the walking though, which is expected at this resort. Very clean. Beautiful modern rooms. I wish the pool was bigger, and would have been nice if there were more shallower areas. The swim up bar area was rather small unfortunately and always packed. It was nice to be able to have to option to go to the different resorts also. Howev [... read more]

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Private  - 

Verified Purchaser

Riu Palace Punta Cana: Riu Palace Punta Cana - Quite Nice!!!

Although not as modern as other Riu hotels, this hotel is quite nice, very clean and well maintained. The food at the buffets was excellent with a great variety to chose from. The 'à la carte' restaurants were also excellent with no need to make reservations which is often a problem with other hotels. We managed to eat at all 5 restaurants during our stay. I would highly recommend other hotels to follow suit i.e. no reservations. The reservation process is often problematic and, as a result, tr [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Enjoyable resort.

Just returned from the Riu Jalisco on Saturday early morning. Room was a average room but clean and comfortable. We had a broken shower handle that we asked for it to be fixed and it was done in the three hours we were on the beach. I would suggest that you ask for a room on the south side of the building as our room was very dark and tended to feel damp until the air was on for an hour. Food was very good, fresh fish and salad was our go to everyday but there is lots of other choices to choo [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: Enjoyed our stay

Check in was quick. Hotel was very clean. The grounds were gorgeous. Lots of iguanas. Pool area was great. Beach was rocky right in front of the hotel. It was better more towards the other hotel. Food was decent.

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Yves dyno  - 

Verified Purchaser

Riu Flamingos: Excellent resort

Awsome resort, nice lay out good food, excellent staff, will go back for sure,, only downside is the flight by sunwing,, delayed , misinformed, 1 stop for fuel when its supposed to be non stop , thumbs down to sunwing

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Patricia Doran  - 

Verified Purchaser

Riu Palace Tropical Bay: Great, relaxing week.

Loved the beach, the staff was amazing, food was good & plentiful. Hotel is dated but we where up graded to partial Ocean view which made a huge difference Would return for a laid back atmosphere vacation.

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Pat6808  - 

Verified Purchaser

Riu Palace Paradise Island: Riu Palace Paradise Island

Food - very good Grounds- clean and safe Hotel- a little outdate, could use some repairs, ie: painting- balconies, outside handrails and plaster repairs on walls Specialty Restaurants- service 5 out of 10 Pool- very good Beach Area- very good Entertainment- lacking in the evening time, after the pool closed at 6pm Staff- friendly and helpful Would return to this resort in the future, but overall we had a great time and experience

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Private  - 

Verified Purchaser

Riu Merengue: Good resort

The front desk never did send a blanket to my room The maid only did her job 100 percent if you left a tip. (We didn't one day becaise we couldn't get small bills so she didn't give us any towels....and to add insult to injury, she even took the Swan towel that we kept by the bed) the food was good The entertainment was not. No swim up pool bar Dirty patrons that leave their cups and garbage all over the beach /poolside Bar service is great and quick if you have a dollar in your hand  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Dated hotel, needs a face lift!

It was a second visit to RIU on Paradise Island On the first visit 3 years ago we had a good time, so we booked for a second time... and we where unpleasantly surprised how things changed Hotel looks dated and Needs to be renovated, food was also not so grate On the arrival they used to serve full dinner ... not this time... we where gritted with cold hotdogs and cold burgers and some lettuce ( they did not have enough vegetables for all grup that came that day...) People in the hotel ar [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Nice clean resort

Rooms were clean, good air conditioner. Fresh towels daily. Food was good but repeats a lot of the same everyday. Entertainment needs improving. Wished the disco would open earlier then 11pm. Some staff spoke good english but others had language barrier. All in all we had incredible weather and the price was right for our week vacation. thanks Marie Mourot

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Michael Baetz  - 

Verified Purchaser

Riu Guanacaste: Great hotel for a five floor walk up.

The lobby is beautiful, the room was fine, the food and service staff were very good. But they did not fix the elevators during our fourteen day stay, it was a five floor walk up. We bought a premium room, would have been better off with a standard room on the first or second floor. We would never return.

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Paula  - 

Verified Purchaser

Riu Palace Pacifico: the resort was excellent

The workers in the hotel were always very polite and nice and try to there best knowledge to help us. the Hotel is very very clean and our room was beautiful. I have no complain just to let you know I would recommend this hotel to anyone. The only thing is the hotel is far from the city. But for one week it was great. We did the city tour.excellent. Even the front desk people would try to help us.... I had forgotten my phone charger and they found one for me and charged my phone. The f [... read more]

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Private  - 

Verified Purchaser

Riu Reggae: The Reggae Riu was just great!...A new adults only modern all inclusive resort!

The staff were all amazing!!....The food was just great! The entertainment was excellent....pools and beaches were really nice too! We could walk on the beach at the Riu Palace to the Riu Montego Bay...but the other resorts could not come to ours. It was a good size...not too big and actually felt small. Would have liked the lobby bar to have a piano player more often...He was there one evening and we enjoyed dancing in the lobby!...The only complaint was at the Montego Airport on leaving...chao [... read more]

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Mary7321  - 

Verified Purchaser

Riu Palace Antillas: Nice resort

We did enjoy ourselves, although we did not enjoy the food. We went off the resort for dinner, which was excellent. Great friendly staff. We liked the evening towel service too. Beautiful well maintained beach and the gym was in great condition. Thank you

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Rockman89  - 

Verified Purchaser

Riu Emerald Bay: Excellent service

Beautiful beaches, very clean, excellent customer service. Mario the waiter and poncho the bartender are the best. The rooms were amazing. Double sink bathrooms. The seafood was delicious. Buffet food and service was excellent. I would strongly recommend this place to anyone :)

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