Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Best in Holguin area

Delightful stay in a well maintained resort with very pleasant grounds, large clean rooms and very responsive staff. What I liked best was how peaceful it was there - no blaring entertainment around the pool, and very good live music at lunch (beach restaurant) and dinner in the lobby area. At night the entertainment can be heard in the closest rooms until about 11 so if you don't like that, get a room away from the lobby. It is not a large resort so there are no distant rooms unless you pay [... read more]

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Robert D  - 

Verified Purchaser

Melia Cayo Santa Maria: A Wonderful Time

We have just returned from 11 wonderful days at the Melia Cayo Santa Maria. This was our 9th trip to the resort. Being so soon after Irma I was totally amazed at the state of the resort. If you have not been here you would not know that this hotel property was hit by a CAT 5 hurricane. The work completed by the employees and construction is truly amazing. The grounds are spectacular and the gardeners deserve first mention here as this sets the tone for the whole resort. Some trees were lost, a l [... read more]

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Serpico  - 

Verified Purchaser

Paradisus Rio De Oro: The resort was amazing

The resort was very nice. Well maintained the grounds were impeccable. The food was excellent. the ala carte restaurant 2nd to none in fact the lobster canolloni was probably the best thing I ever ate. The staff was friendly and very helpful going out of their way to help us. Good entertainment nightly. A bit of a downer The beach was absolutely horrible and excess to it was difficult. We had to walk to the other end of the resort to get to it and walk down stairs . The actual beach area  [... read more]

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Jce75  - 

Verified Purchaser

Sol Varadero Beach: 3 star don't expect much but nice

Old and run down. Grounds are tidy but walk careful the grounds are uneven. Rooms in main hotel are completely run down but clean. Building 4 rooms in the 4200 are updated and nice. Pool and swim up bar were good. Buffet was not very good but always found something to eat. Al la carts good and could book one everyday for the next day. Snack bar basic and not open 24hrs. Beach bar good but no bathrooms near beach so you have to go back to pool area. Every Friday there was a barbeque by the pool,  [... read more]

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Rena50  - 

Verified Purchaser

Melia Jardines del Rey: Amezing!

Amezing! This is the third time in Melia Jardines del Rey .Lobby huge lots of room to sit down to enjoy your favorite drink and good music. Restoran food for every one lots of choice. Room was very clean. Amezing beach. Very friendly staff 😊

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Private  - 

Verified Purchaser

Melia Las Dunas: Angus ont

The Hotel was fantastic food was great and the staff where fantastic. the beach was so beautiful the entertanment was good would go back in a flash the only thing l didn't like was the ride there a little long

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Maria  - 

Verified Purchaser

Paradisus Princesa Del Mar: Amazing Resort

The resort was clean and well maintained. Staff were friendly. Reception was helpful although they were busy answering calls and you had to wait. We stayed in number 6 and had good service although the maid would forget to replenish our water. On one day she forgot to put towels. We stayed at resort 6 which I think is the higher end. We had a courtesy room in resort 2 and the curtains were missing hooks and the staff were not as friendly. The cleaning lady seemed agitated to see us there a [... read more]

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Elie  - 

Verified Purchaser

Sol Palmeras: Good Resort

Generally a good hotel. Bungalows are way better than the standard hotel rooms. Drinks are horrible and do not expect much when it comes to the food. Other than that, my experience was good. Also, for those booking destination weddings please be aware that you will only get a good deal if you have your wedding reception at the venue on the beach but you have to pay extra. They will only let you book a 2.5hrs reception at the hotel venues as they need those rooms for dinners and regular activitie [... read more]

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Blade  - 

Verified Purchaser

Paradisus Rio De Oro: Good resort

Great place great people great beach good food i would recomend the place. The only thing that i didn't appreciate was the fact that they were fixing the bar in the lobby and the were very noisy while people were trying to relax. Entertainment was very good and the entertainment organizers were fantastic.

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Karl&Dorth  - 

Verified Purchaser

Melia Las Dunas: Resilient Cuba (Melia Las Dunas)

We traveled Nov, 11th for a week stay at this fabulous hotel expecting the worse, but was pleasantly surprised how this resort restored 90% of the damages Hurricane Irma caused. The people from the house keeper (Carlos) to the gardeners wait staff and bartenders all had smiles welcoming us too the resort. The food was good the service was excellent and overall very clean. The sports bar was fantastic served great burgers The beach was damaged due to Irma but everyday it got better, we re [... read more]

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Sabralove  - 

Verified Purchaser

Sol Varadero Beach: AMAZING RESORT YES

At first when we got there it was about 10:30 in the morning we waited until 4 pm for a room my first reaction was what did we get our self into, the room we got was horrible light swtich was not working and it was connected to other things that was not able to work. but the next day i went to the front to address the matter lets just say "if you don't speak up you won't get anywhere". In the end everything turned out fine and the rest of our stay was enjoyable, food was good, service was good,  [... read more]

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Ameliorer2011  - 

Verified Purchaser

Melia Marina Varadero: good hotel and trip

the food and services is good. but the door is always blocked and cannot open. please fix this issue asap. teh beach is not clean. The hotel should hire someone to clean the beach. one day, the water heating machine was broken and the outside spa is very cold.

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Denisa  - 

Verified Purchaser

Melia Las Antillas: Great Resort for a week of Relaxation

Beautiful beach, Food was very good, Service was amazing, rooms were clean and spacious. Quiet resort, not much going on after midnight. We went for some night life but disco was always empty. Over all I would recommend this resort for people looking for a quiet and relaxing vacation.

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Charming resort

Just back from Cayo Santa Maria . A relaxing holiday in a very friendly environment . The staff made all the difference to make my stay memorable . I highly recommand that hotel for those who are looking for a relaxing holiday ! I won't hesitate to go back again

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Jack7E  - 

Verified Purchaser

Memories Cayo Largo: Cayo Largo Sol

Neg : The resort is an Old beaten down place, Food was the worst I had. Cats running around while you eat. Mosquitos haven on the resort. I won't go back to Cayo Largo. Pos : The beach is unreal very nice ! Friendly staff.

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Larry  - 

Verified Purchaser

Melia Jardines del Rey: THE GRAND RIVERIA PRINCESS IS A FABULOUS RESORT, SECOND TIME!

THE GRAND RIVIERA PRINCESS IS A FABULOUS RESORT, SECOND TIME! The Grand Riviera Princess was amazing! The meals, drinks, rooms, pool, beach and staff were wonderful! This is our second time there and we will be going back again! November is a great time to go, no mosquitoes, and no hot stifling humid weather! All of the staff go out of their way to make you happy, the service was excellent, the meals were superb, and the resort was fantastic. I don't know how anyone could complain about th [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Will never return

We were disappointed in the food, the service and the level of care we received. The rooms were filthy and everything was in need of repair. Even the beach was in need of some TLC, broken cabanas, beach covered in seaweed and staff standing around chatting.

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Emash  - 

Verified Purchaser

Melia Marina Varadero: Amazing Resort

I booked the marina view room and it was spectacular the bathroom opened up into the room so you could see the ocean view from the bathtub! The service was also great, I really enjoyed my stay here. The quality of food at the restaurants was better than the buffet and delicious :)

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Beam me back Scotty

It was a wonderful resort beach was great , staff wonderful , Entertainment at night the best I have had in Cuba . The restaurants were good and very accommodating . the fellow at the reservation desk got us an old fashioned car ride and private interpretor for the same price as a bus ride into Havana .

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Private  - 

Verified Purchaser

Melia Marina Varadero: OK resort

A little rough around the edges. Rooms were mouldy smelling. Nothing was fully clean, even in the restaurant - dirty cutlery, lipstick marks on napkins, dust on shelves etc. Pool was nice. Food was not great

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