Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

review headshot

Bbird1234  - 

Verified Purchaser

Paradisus Princesa Del Mar: not a 5 star

6 of us went in October 2023 and the grounds were nice and the pools were clean. The rooms were not as promised in the website. There was no coffee maker in the room there was no soda or beer in the fridge either. Our room didn't even have a dresser to put our clothes in so we lived out of our suitcases all week which was very disappointing. The shower head holder was pointed at the opposite wall and spayed water all over the place. We had to hold the shower head to shower (when there was h [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Margie  - 

Verified Purchaser

Starfish Jibacoa: Amazing

Love this resort,been there 26 times,staff is wonderful.people are friendly.love the bungalows.lots to eat and drink,its like our own little village.but need to do some upgrades on the rooms inside.my only complaint is that there is a lot of garbage in areas.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Resonance Blu Santa Maria: I am done with Cuba!

We returned to this resort because of the great time we had here in april of this year. What a change this visit was. One restaurant only open for breakfast and lunch, with no live grilling stations. So no omelets or fried eggs for breakfast and no fresh fried fish at lunch. Sometimes no air conditioning on, with open windows and thus an abundance of flies. The ala carte restaurant for dinner with no reservations just show up and hope to not wait long. Shortages of coffee, eggs etc at time [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Playa Pesquero: This hotel is lives up to its 3 stars.

Nadejda,Valeri. We were on the otel Playa Pesquero for the second time this year: in April and October. Thanks to everyone from the reception of the area to the gardeners. The people work great. Beautiful beach, wonderful ocean. One thing was upsetting: the food was 10 times worse than in April. There was no fresh food vegetables and fruits / except papaya /, everything is pickled. The food is not 4 stars, but 2 stars. I like the hotel itself, but I’m not sure that I’ll want to come again.

Location
Value
Food
Beach
Rooms
Service
review headshot

Pcadz  - 

Verified Purchaser

Hotel Rancho Luna: I’ve been a regular visitor for the past ten years and visitt twice per year

The hotel is clean but dated. Minor improvements (paint) no significant changes. One concern I have is that the majority local guest, although very pleasant. It seems they have preference over international guests because they communicate in Latin with the hotel staff better .I.e restaurant The one thing I would change is the pool MC just entertains loud games on speakers at a time when most guest go back to the room to take a nap before dinner

Location
Value
Food
Beach
Rooms
Service
review headshot

Pepi  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Very nice resort for the price

Our stay there for two weeks was excellent! The landscaping (a lots of trees and green gras), beach, and restaurants are very close to the beach, also pull bar. Food had variety and very good for the 3 star I ate ice-cream 2 times a day and did not lose any weight instead gain some People are very friendly, . Alcohol beside Cuban Rum and bear, whisky, gin, votka, Napoleon brandy etc. Cuba is a country with sanction for more than 50 years, now is fuel problem! Pepi & Persa

Location
Value
Food
Beach
Rooms
Service
review headshot

JMc B  - 

Verified Purchaser

Melia Cayo Coco: Relaxing Resort

Rooms are a bit dated but very clean,the gardens are kept beautiful by the none stop gardeners. The beach is fantastic and great to walk on, all the staff are so friendly and attentive to all your needs,they go all out to make sure you enjoy your vacation. The bars are well stocked and have very well trained staff. Food is like all resorts, good variety, something for everyone but don’t be fussy, great service from the staff.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Mojito: Ghost of its former self

Although a lot staff has changed we still feel like home when we are at the Mojito. Great to see some of the older staff. They make it worth while. The newer staff however, needs more training in hospitality and English. Food & drinks are limited as it is in the rest of Cuba. Beautiful weather & beach made for a great vacation.

Location
Value
Food
Beach
Rooms
Service
review headshot

Rusty  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Grand Aston Review

Hotel room was a good size with some must haves that are sometimes lacking at other Cuban resorts- lots of hot water, good water pressure in the shower, coffee machine, good air conditioning, bar fridge, iron and board, scale. Beach and water outstanding. Service at Tex Max restaurant was very slow the night we were there- only opportunity we found. Italian restaurant was excellent. Lots of staff and all were very very friendly!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Nice resort

The hotel itself is nice. Our room had no hot water. Constantly running out of Pop ! No pop or beer in our room. Only 1 day when we mentioned it to the manager. Because the resort wasn't up to capacity the main buffet was closed. The buffet they used was small. Not much fresh fruit or veggies. The Japanese Ala carter was awesome. They do cater to those who are celiac. You just have to let them know!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Pleasant Trip - Oct 23

Value for price - very good! The resort is easy to navigate, clean and well kept. The people were amazing, always going the extra mile to help and with a smile. The rooms a little tired but very clean and the beds comfortable. Water pressure in the sink low, but the shower was good. The beach - great!!!! The pool, very nice and cleaned daily. Always a lot of food but there are shortages, i.e. limes and sometimes cola. The buffet had a reasonable variety of pork, chicken and fish a [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Blau Varadero: Amazing Stay

Our stay was very nice. The hotel is amazing It is located near beach, the architecture is stunning White sand beach is long and beautiful Programs and activities were well organized Staff was friendly and helpful

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Rancho Luna: Amazing Resort

Good day, I will talk about GYM.Thumbs UP GYM has limited equipment,but... GYM supervisor Ariel will get you in shape for short period of training. After that you can enjoy massage services with Lazaro & Paloma.

Location
Value
Food
Beach
Rooms
Service
review headshot

AKME  - 

Verified Purchaser

Memories Cayo Largo: Cayo Largo 2023

The hotel is a bit dated, but it is clean and small enough to be able to access the beach or pool which ever you choose. We had 3 days on the beach which is the best part of this resort, the ocean was clear blue and warm enough to just walk in a float around for hours. The selection of food was lacking but we didn't go hungry and the service was excellent both at the restaurants and bars. We have been to this resort many times over the years mainly because of the staff, the resort size and  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Dizzie  - 

Verified Purchaser

Starfish Cuatro Palmas: Amazing resort!

Everything was top-notch - the food, the service, the friendliness of stuff... Will be back soon! Everything was top-notch - the food, the service, the friendliness of stuff... Will be back soon! Everything was top-notch - the food, the service, the friendliness of stuff... Will be back soon!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Selection Varadero: Fantastic Family Friendly Resort in Cuba!

This was our third time in VARADERO and 1st time at this resort and we are incredibly pleased! The amenities, the staff, rooms and food were all perfect and to our satisfaction. It’s true, you pay for what you get! The biggest impression was from the towel bar, the staff there remembered our names the very last day and we had not mentioned them after our 1st encounter on the 1st day! To me that speaks volumes! The resort felt like a little community by both the guests and staff. I hope this r [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

M&M1966  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Relaxing Vacation at a 3* - Oct 17 - 25, 2023

The hotel was what we expected for Cuba and for the price it was a good deal (under $1,300 for 2) Overall, needs some TLC. Room: Clean, hot water and good water pressure. Damp but expected during the rainy months. Fridge did not get filled except for a water bottle. No robe as stated on website (not a big deal). No alcohol in room as stated on website (again no big deal). We asked to move rooms for a better view and they were very accommodating. Front desk: Helpful with any questions and wifi  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Flipper  - 

Verified Purchaser

Melia Las Americas: Great Resort

We enjoyed our Stay at Melia Las Americas. Food is excellent, service is really good and rooms are very clean. We were upgraded to their Level Area which includes a private pool, beach, bar & breakfast. A la Carte restaurants are excellent and we enjoyed them except for one. For Golfers - this is a great resort walking distance to the golf course. We suggest booking your tee times ahead of time - Golf course has a great layout & has it’s own challenges. All in all we would rate this Hotel 4.5 [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Playa Pesquero: Beautiful resort

Smooth check in, wonderful and helpful staff, amazing beach and pool, considering the time of year the weather was wonderful and lots of food options at the buffet and restaurants. So much to see and do in 7 days, rooms were clean and spacious. Would go back again.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Jardines del Rey: 7th trip there.

Ok, so the beach was fabulous as always, and the pool is sparkling clean again, pool bar staff as always fantastic as was beach bar. Some hiccups with the food but manageable. Groundskeepers continue to do a great job and the room was fine. Most of the staff were great but there are a couple of attitude issues that management should address. Lobby bar and 24/7. Just saying. Will I go back? Maybe, might try the neighbor.

Location
Value
Food
Beach
Rooms
Service

Next Page