Riu Bambu: Large resort. Very clean. Modern

The resort was large, as there were several buildings, with 2 levels. I stayed in 714, which was great. It was more in the middle i would say. I didn't mind the walking though, which is expected at this resort. Very clean. Beautiful modern rooms. I wish the pool was bigger, and would have been nice if there were more shallower areas. The swim up bar area was rather small unfortunately and always packed. It was nice to be able to have to option to go to the different resorts also. Howev [... read more]er, it was so big, I didn't have enough time to even see the other resorts. The food was amazing, the buffets had so much to offer, and I only went to the italian and mexican a la cartes (which was buffet style also which I like).

Riu Palace Punta Cana: Riu Palace Punta Cana - Quite Nice!!!

Although not as modern as other Riu hotels, this hotel is quite nice, very clean and well maintained. The food at the buffets was excellent with a great variety to chose from. The 'à la carte' restaurants were also excellent with no need to make reservations which is often a problem with other hotels. We managed to eat at all 5 restaurants during our stay. I would highly recommend other hotels to follow suit i.e. no reservations. The reservation process is often problematic and, as a result, tr [... read more]avellers are limited to one or two restaurants during their stay. Thank you to Riu Palace Punta Cana for making this change. The grounds, public areas, the beach ... all very very good. Bravo to the Riu Palace Punta Cana for an enjoyable week.

Riu Flamingos: Enjoyable resort.

Just returned from the Riu Jalisco on Saturday early morning. Room was a average room but clean and comfortable. We had a broken shower handle that we asked for it to be fixed and it was done in the three hours we were on the beach. I would suggest that you ask for a room on the south side of the building as our room was very dark and tended to feel damp until the air was on for an hour. Food was very good, fresh fish and salad was our go to everyday but there is lots of other choices to choo [... read more]se from. The hotel is on a long stretch of beach that is wonderful to walk on. At the hotel there is lots of room for the sun worshippers and the shade from the palm trees. There are waves everyday that you can boogie board on. We went on a trip to Sayulita in a cab to see the surrounding area, lots of fun for a day trip and very reasonably priced. Only complaint, sometimes it appeared that they were short staffed and it took a bit to get served but we were on vacation so we relaxed and waited. Great value for the price.

Riu Guanacaste: Enjoyed our stay

Check in was quick. Hotel was very clean. The grounds were gorgeous. Lots of iguanas. Pool area was great. Beach was rocky right in front of the hotel. It was better more towards the other hotel. Food was decent.

Riu Flamingos: Excellent resort

Awsome resort, nice lay out good food, excellent staff, will go back for sure,, only downside is the flight by sunwing,, delayed , misinformed, 1 stop for fuel when its supposed to be non stop , thumbs down to sunwing

Riu Palace Tropical Bay: Great, relaxing week.

Loved the beach, the staff was amazing, food was good & plentiful. Hotel is dated but we where up graded to partial Ocean view which made a huge difference Would return for a laid back atmosphere vacation.

Riu Palace Paradise Island: Riu Palace Paradise Island

Food - very good Grounds- clean and safe Hotel- a little outdate, could use some repairs, ie: painting- balconies, outside handrails and plaster repairs on walls Specialty Restaurants- service 5 out of 10 Pool- very good Beach Area- very good Entertainment- lacking in the evening time, after the pool closed at 6pm Staff- friendly and helpful Would return to this resort in the future, but overall we had a great time and experience

Riu Merengue: Good resort

The front desk never did send a blanket to my room The maid only did her job 100 percent if you left a tip. (We didn't one day becaise we couldn't get small bills so she didn't give us any towels....and to add insult to injury, she even took the Swan towel that we kept by the bed) the food was good The entertainment was not. No swim up pool bar Dirty patrons that leave their cups and garbage all over the beach /poolside Bar service is great and quick if you have a dollar in your hand  [... read more]Beach was nice ...not cleaned/raked in my 7 day stay It was a good place... I'd recommend the Bachata over the merangue... better wifi, food and entertainment and has a swim up bar.

Riu Palace Paradise Island: Dated hotel, needs a face lift!

It was a second visit to RIU on Paradise Island On the first visit 3 years ago we had a good time, so we booked for a second time... and we where unpleasantly surprised how things changed Hotel looks dated and Needs to be renovated, food was also not so grate On the arrival they used to serve full dinner ... not this time... we where gritted with cold hotdogs and cold burgers and some lettuce ( they did not have enough vegetables for all grup that came that day...) People in the hotel ar [... read more]e friendly and hard working...no complaints Hotel will be closed for Reno from may to November! I feel that people from Tripcentral should notify us on the purchase I would not recommend this hotel at this point It was our 7th time to Bahamas, love the islands, but will try different hotel next time or wait until this one will be renovated

Riu Playa Blanca: Nice clean resort

Rooms were clean, good air conditioner. Fresh towels daily. Food was good but repeats a lot of the same everyday. Entertainment needs improving. Wished the disco would open earlier then 11pm. Some staff spoke good english but others had language barrier. All in all we had incredible weather and the price was right for our week vacation. thanks Marie Mourot

Riu Guanacaste: Great hotel for a five floor walk up.

The lobby is beautiful, the room was fine, the food and service staff were very good. But they did not fix the elevators during our fourteen day stay, it was a five floor walk up. We bought a premium room, would have been better off with a standard room on the first or second floor. We would never return.

Riu Palace Pacifico: the resort was excellent

The workers in the hotel were always very polite and nice and try to there best knowledge to help us. the Hotel is very very clean and our room was beautiful. I have no complain just to let you know I would recommend this hotel to anyone. The only thing is the hotel is far from the city. But for one week it was great. We did the city tour.excellent. Even the front desk people would try to help us.... I had forgotten my phone charger and they found one for me and charged my phone. The f [... read more]ood was great I have no complaint

Riu Reggae: The Reggae Riu was just great!...A new adults only modern all inclusive resort!

The staff were all amazing!!....The food was just great! The entertainment was excellent....pools and beaches were really nice too! We could walk on the beach at the Riu Palace to the Riu Montego Bay...but the other resorts could not come to ours. It was a good size...not too big and actually felt small. Would have liked the lobby bar to have a piano player more often...He was there one evening and we enjoyed dancing in the lobby!...The only complaint was at the Montego Airport on leaving...chao [... read more]tic with 6 Sunwing flights all scheduled to leave within a half hour on Monday...Wished we had gone in the morning by taxi and had lunch there....( instead of taking the hotel transfer) would have been so much more relaxing and really worth the $$

Riu Palace Antillas: Nice resort

We did enjoy ourselves, although we did not enjoy the food. We went off the resort for dinner, which was excellent. Great friendly staff. We liked the evening towel service too. Beautiful well maintained beach and the gym was in great condition. Thank you

Riu Emerald Bay: Excellent service

Beautiful beaches, very clean, excellent customer service. Mario the waiter and poncho the bartender are the best. The rooms were amazing. Double sink bathrooms. The seafood was delicious. Buffet food and service was excellent. I would strongly recommend this place to anyone :)

Riu Negril: My Second Home - Amazing Resort

We love the Riu Negril, and have been returning there for many many times throughout the last four years. We enjoy the hospitality of the friendly staff every time we are there. It is always clean, and there is always someone working with a smile to ensure the resort is clean. Love the food at the buffet either for breakfast, lunch and dinner. Have not tried the restaurant because the buffet is delicious. Has a beautiful beach, calm waters, and love the long walks. The rooms are very clea [... read more]n and the mini bar is kept filled. The entertainment staff is full of energy either on the beach during the day or at night.

Riu Playa Blanca: Panama Heat

We booked at this location for the weather. We were not disappointed. Weather was perfect, sunny everyday and very very hot. This is not a 5 star resort but you do not pay 5 star price. The price we paid was worth every penny. There are not really any a la carte restaurants at this resort they are all buffet style. There all plenty of families at this resort but with 4 pools its all good. The entertainment is not the greatest. The black beach is clean and the ocean water is like a warm bath. The [... read more]re are horses at the beach which are available for a cost. Plenty of water sports some at no charge. We went for a couples massage which was superb. Recommend ocean front room. Rooms are very plain but clean. Fridge not stocked every day. But the service from the staff in all areas was fabulous.

Riu Reggae: Wonderful Week!

This resort was all it could be! The 5 stars in all categories were well earned. I would like to single out 2 staff members for special compliments, if one can do that and not slight all the other wonderful people that work there. 1. Reneka- the maitre d' at Dolce Vita restaurant for her special ability to make customers feel important. 2. Samantha- the omelet chef for the unfailing bright smile and grace under pressure. If possible please pass my compliments on to the hotel management. I [... read more] wish I could be so complimentary to the check-in processing for our flight back to Canada. We stood in a snaking line for 2 and 1/2 hours to get checked in. 3 days later my knees are still aching; that's too hard on a 67 year old person. There was no obvious way to request assistance. As a suggestion, Sunwing reps could at least pass out water some place along the lineups. As a comment, Sunwing can only get away with treating "too nice" Canadians that way; American customers would be on the phone with their lawyers after about 20 minutes of that kind of treatment. In summary, I would like someday to return to Riu Reggae, but would not if I were not assured of better treatment from Sunwing at the airport. I would like to know that my criticism of the previous paragraph has been conveyed to Sunwing.

Riu Merengue: Needs a good updating!

We arrived at the Riu Merengue on a Monday afternoon and upon entering our room, all we could smell was must and mildew. The bathroom ceiling had been previously patched from some former damage and the mold was starting to come through again. The smell was awful and I have allergies. We went to the front desk immediately and said we couldn't stay in there. They told us they couldn't get us another room until Thursday. Then they said someone was moving out of their room early Tuesday, so we c [... read more]ould have that one when it was checked out. What really bothered me was they wanted us out of our original musty room early so they could clean it for someone else. Should musty and moldy rooms not be blocked off so they can be properly fixed before someone else has to spend a week there? The beds were so old and hard that we could barely sleep in them. They should have been discarded a long time ago. I know you aren't in your room much on vacation but if you wanted to watch TV, all the rooms still have a 20 inch RCA tube television. There were so many little things that we weren't happy with either. We've stayed at the Riu Montego Bay and we loved it. I don't know how this resort could possibly be placed in the same category or rating. The fridge in our Montego Bay room was stocked with twice as many items as it was in Merengue. The saving grace for the Merengue was the staff. They were so friendly and hard working. The grounds were impeccable. I am so disappointed that Riu doesn't deem it necessary to update the Merengue. My opinion of Riu has gone straight downhill. If we ran into these types of things in a cheap resort it wouldn't be surprising.

Riu Republica: Very Windy in January

Why no one did a study on the are to see if it was a good spot for a resort is a mystery to me. The winds reached 42km/h and would regularly gust up to 35km/h. I can understand a day or two, however the "Red Flag" indicating that you cannot go into the sea because of dangerous waters was out 10 of the 14 days we were there. Waves in the 6 foot range consistently. Why not invest in some walls or breaks in the water to control the waves? The building as well seemed like they were built to l [... read more]ook more like Army Barracks or dormitories then a classy resort.