Occidental Caribe: Happy times

I felt this place was great. We upgraded to premium. It was nice. The place was beautiful and the people were great. Had an amazing time. We spoke with the reception and they helped us in ever way we needed. Juan was perfect. So was all the reception staff. When we booked our excursion we didn’t the the hotel sending us to the island as it was boring after the catamaran. I think the language barrier was a problem. I went back to speak with them because there was no snorkelling which is what we [... read more] wanted with it. Because of the issues they gave us some souvenirs to take home. We booked our other two excursions (pirate adventure and shark swimming) with Randy at the water sport shack. He was AMAZING. As was the excursions. WOW. I SWAM WITH SHARKS AND STINGRAYS. GO DO IT. Thank you to everyone

Barcelo Bavaro Palace: We love this resort

The best thing about the resort is the number of elements that are included The resort has everything - fantastic beach, great pools, fun poolside activities, sports and games, water park, nice excursions, tennis courts including pickle ball, spa, gym, soccer field, casino, disco, 5 nice restaurants plus the bonus wine cellars, excellent bars including the sports bar, great buffet and balcony overlooking pool and beach, hot tubs on room balconies, lobby shops, great guest services, high quality [... read more] rooms, attentive maid service, helpful transportation and shuttles on site and the crowning touch - Pete Dye golf course, clubhouse and practice area with pro shop and reatuarant Add to this the friendly and efficient staff and you are guaranteed a great holiday At the price it is almost impossible to beat in my opinion

Wyndham Alltra Punta Cana: A great place to stay

Room was nice and clean, everything worked. Was happy with the hot water, was nice to be able to take a decent shower without it running cold. The cleaning ladies did a great job, stocked our mini fridge every day. All the staff were very friendly. Pool was beautiful, lots of pool floats for guests to use. Grounds were well kept, lots of palm trees and shrubs. Food was good, room service was also fantastic. No long wait times and food was good. Lots of variety to choose from at the restaurant [... read more]s. The beach also beautiful, lots of chairs and bali beds. The only downside was we only had Canadian currency, couldn't exchange at hotel, and everything was priced in American dollars. A bag of cheesies was 8.00 US...everything was so expensive. I know resorts mark up items but that was crazy. A 20 pack of cigs was 10.00 US, not any cheaper than buying in Canada. Other than that, there were vendors around a lot, trying to sell you stuff, even the resort itself tried to sell us a membership for around 1500 US....the always trying to sell things was a bit annoying, and some are pushy

Majestic Mirage Punta Cana All Suite Resort: Amazing Resort!

We just came back from our week vacation in Majestic Mirage, which is our 2nd time there as we had to go back! Accommodation is great, we love the space, units are very big, living area and bedroom have a sliding door for privacy which works out great for a family. And then there is that huge terrace with a jacuzzi. Food is very good, we love a la carte restaurants where you don't need to make a reservation, as we don't like to be on schedule. Entertainment was 5+ stars, excellent shows with gre [... read more]at singers and dancers and then there was also their "animation" team that mingled with us, especially Adeli (Mickey Mouse) who was teaching our daughter Spanish dances, he was so kind! No seaweed this time of year, but it was a little bit too windy for us. The only complain is room service - ladies were not paying attention to what to replenish, so I had to go hunting for shampoo, conditioner...next time I will bring my own and be worry-free. And they don't speak English so make sure you know Spanish word for it. The thing that we also love is a little piazza that adds a special flare, it feels like you are in a small Spanish town. They set up buffet there one night in the week for the Dominican fiesta which was lots of fun. We also walked to other sister hotels - Elegance and Colonial, and that felt great as you are not confined in one place. We would definitely recommend this resort!

Hyatt Vivid Punta Cana: Paradise

I don't even know where to begin. The entire experience at Dreams was incredible. The grounds were beautiful and so was the room. The staff was exceptional and the food and drinks were delicious. I couldn't have asked for anything more. If you book with them you won't regret it.

Barcelo Bavaro Palace: Beautiful Resort

The grounds are lovely. Pools are clean. Restaurants are delicious. Staff is exceptional!!! The beach was beautiful. The sand Was raked every morning The ocean water was turquoise. Fun trip with my son and I.

Royalton Hideaway Punta Cana: Great time!!

This was our 3rd time to Punta Cana and our first stay at a Royalton. Check in was smooth, our room was clean and quiet. The beach is beautiful and the pools were refreshing. Foodvwas delicious. The only negatives were a few little things that with a little attention, could easily be fixed. There needs to be management overseeing things, ensuring that bathrooms are stocked with toilet paper, that bars are fully stocked so guests can have the drinks of their choice. Hot water for tea served in [... read more] a stainless steel pot, rather than servers pouring hot water in a cup and adding the milk. Replace their acrylic glassware. They're cracked and foggy...worn out. This resort needs to step up a little to continue to be a luxury resort.

Barcelo Bavaro Palace: Best resort I’ve ever been to

What a fantastic hotel and resort.staff could not of been anymore accommodating.Fantastic food and rooms are amazing and so clean. Golf course is great, best vacation ever This place was first class from start to finish.very short ride to resort, which is great after a 4.5 hour flight

Majestic Mirage Punta Cana All Suite Resort: Beautiful resort!!

This resort was above our expectations. It was absolutely beautiful. The grounds were gorgeous, the food was great, the drinks were plenty and amazing. The staff....we cannot day enough positive things about the staff at this resort. They worked hard and made our stay so exceptional!! So friendly, always smiling. You could tell they loved their job! Everyone from the groundskeepers, to the wait staff to the drivers and the butlers! Absolutely amazing we had the best time there and will be going  [... read more]back! Thanks again for a wonderful trip

Bahia Principe Escape Aquamarine: Perfect from beginning to end!

Perfect from beginning to end! Myself and a girlfriend purchased this trip through Air Canada vacations. Once we arrived at the resort, check in was speedy and efficient. We were taken to our room right away upon check-in. We had a ground floor, pool view. The room was clean, fresh and in need of no repair. Normally when I travel with another female I decline a ground-floor room, but this resort seemed different I felt very safe and secure at all times. The beach in Punta Cana is one of the  [... read more]most beautiful beaches I’ve ever been on. Beautiful white sandy beach with no rocks seaweed or shells. The grounds are immaculately kept. An abundance of employees working to keep up the maintenance and beautification of this fine resort. We had a wonderful seven day stay. It was everything we had hoped it would be and more. I would return to this resort every year and bring my husband and 4 children next time.

Grand Sirenis Tropical Suites: Family Trip to Grand Sirenis

We really enjoyed the grounds, pools, beach and waterpark. The entertainment team always had something fun going on and the shows at night were really well done. The negative was the horrible check-in. It became a 3.5 hour ordeal that we spent being avoided, ignored, put off and extremely disrespected. Finally got into our room which was not what the picture portrayed for a family room so we had to demand additional bedding so we all could have a place to sleep. However the room was a go [... read more]od size to fit us all. The overly friendly concierge (salesman) we had on the first couple of days never spoke to us again after we told him we would not attend his timeshare meeting - we don't go away to waste our time on those. And the food was not good. I am still suffering the after affects of that! I would not return or recommend this resort because of the negative first impression this place gave us and the sub-standard food and drinks.

Punta Cana Princess: The best of everything minus getting sick

This is a calm resort tailored for more mature adults and not party people. There is entertainment once a day at the pool and almost every night, but when your looking for more entertainment you can head out to Caribe Resort for their nightly show selection. We appreciated that this resort was a mix of low and high energy. The beach area is amazing - best asset of this resort. The food and drink selection was really good but we did end up getting sick from it which is the biggest downfall of our [... read more] trip. The hotel location is a perfect distance from airport. The staff were very attentive, helpful and fun. There is lots of selling at this resort for time shares, souvenirs, excursions etc. which can get annoying. The room was very comfortable and they replenish fridge every day. The hotel size is smaller which makes it great to get around by feet without exhausting yourself. Overall very nice vacation.

Excellence Punta Cana: Amazing stay at Excellence Punta Cana

Thanks to our long standing travel agent Kevin we booked a 9 day stay at the Excellence Punta Cana. We have to say that everything from the check in upon arrival, the cleanliness of the room, the food at all of the restaurant as well as the friendliness of the staff made for an amazing stay. The staff never hesitated to go above and beyond to ensure that we always had everything that we needed to make our vacation a great one....service was second to none. I would definitely recommend this re [... read more]sort for couples as well as small groups of friends.

Bahia Principe Escape Ambar: Good resort

This resort is a really nice facility and most of the staff make you feel welcome. We stayed in a corner swim-up room and we enjoyed the extra space and the tranquility of the pool. When we first arrived we were booked in a corner swim-up that was very close to the main pool. It was noisy so we requested to be moved to somewhere more quiet and reception relocated us immediately. The food at this resort was very good. Selection was ample, the presentation was very nice and staff were friendly and [... read more] attentive. There were some things however that made this vacation uncomfortable for us. The beach at the Ambar section is small and seating is very compact. We noticed all the loungers that were under umbrellas were reserved with towels, magazines etc. we could see some signs were visible to let people know that this was not permitted but people did it anyway. It was difficult to find a seat with shade any time we visited the beach. Because seating is so compact on this beach, non-smokers were subjected to smoke at all times. Because of this were were unable to enjoy the beach at this resort and this was very disappointing for me. This resort made some effort to provide a non-smoking area in the reception area, but I would suggest more needs to be done to provide non-smokers smoke-free spaces. Perhaps one of the swim-up sections could be designated non-smoking so people can relax outside their room in the pool and not be bothered by smoke. We paid a premium price to stay at the Ambar, we don’t drink alcohol and given the fact that we couldn’t enjoy the beach and had to accept smoke every day, I don’t feel we got good value for money. We would not rebook at this resort until these issues have been addressed.

Occidental Punta Cana: Take interest in this resort!

We vacationed at the Occidental Punta Cana resort the week of February 7, 2020 to February 15, 2020. We were blown away with our experience at this resort, and would highly recommend anyone looking, to take interest in this one. The resort was clean, well maintained, and the staff provided exceptional service! We didn’t have a single issue during our entire stay. The food was amazing! It didn’t matter if you were attending one of the restaurants, or going to the buffet, or stopping for a [... read more] late-night pizza or taco! The options were endless, and everywhere was a hit. If you plan on visiting the main buffet restaurant, keep an eye out for Alejandro Lopez. He’s an amazing waiter! He was very attentive, always pleasant, and was an instant favorite of ours. He was always on top of replenishing drinks, checking in on us and provided exceptional service. The main buffet will not disappoint. There is a great selection of fresh dishes, for the brave and the non-adventurous. The staff were always replenishing the food, and with the amount of traffic in there, it was very clean and tidy. Make sure to try the fresh omelets, they were mouth-watering delicious – and made to your liking, by another awesome employee who was always pleasant and friendly. I must also commend the decorations displayed on Valentine’s Day. There were statues carved out of fruit on display. Everything was elegant, topped with valentine themed desserts. We had an amazing woman cleaning our room for us. Joselyn Z. provided exceptional services. She learnt our routine and worked around us by cleaning later in the day, without us even asking. She always left fresh towels, and lots of water. We were never without amenities. She did extra little things which brought her services beyond our expectations. We couldn’t have asked for better! The best part was being able to kick back and relax. Pool time was a favorite, as Santos Castillo was a delight. He is a bartender at the main pool and would get everyone laughing all the time. He remembers his customers well, and most times had your drinks ready before you even asked. He made you feel memorable by seeing you around the resort and stopping for a chat and bringing you a drink. He made the experience so much fun with his bottle balancing acts, and sending your drinks gliding down the counter into your hand. I was also blown away with the amount of languages the staff could speak. Many introduced themselves using 4 different languages. We are fluent English and French. Some reviews had mentioned language being an issue, but this was not our experience at all. We were able to communicate with minimal difficulties, if any, and we learnt some Spanish as well. If you are looking to kick your feet back, with some fun entertainment, this is the resort for you. They have different live entertainment each night, as well as different activities throughout the resort. There was never a dull moment, and we left feeling refreshed. It was the stress free holiday we were longing for!

Occidental Punta Cana: Felt unsafe

This was our first trip out of the country and I can’t say I’d recommend this resort to anyone but I have no experience with others. You are constantly haggled to buy things and made to feel horrible when you dont comply, there was a ring of sex traffickers on our resort. The drinks were very watered down. The food was very bland and undercooked. The bathrooms were dirty. Beautiful beach other the being hounded the whole time. I wish I could say better things but it just wasn’t what I  [... read more]expected at all.

Impressive Punta Cana: Not totally impressed!

Beautiful grounds & surroundings, beautiful beach! No doubt about that!! Check-in at reception was very slow. It was disorganized. We had to wait almost an hour to get registered and there were only a few of us checking in. Some guests received a welcome drink, others were overlooked. The food In the buffet restaurant was good, yet the evening fare was quite repetitive every night. However, more than that, what was truly lacking was the customer service in the buffet restaurant. Many morn [... read more]ings we had a long wait to receive a second cup of coffee, and in the evening, there was often a shortage on napkins, cutlery, and when we tried to get a second glass of beer or wine with your meal, we had to wait and wait and wait. There seemed to be too many guests and too few servers. The atmosphere was chaotic and disorganized. Housekeeping service was limited. Some days, completed by 3 pm, other days no show, or a show up at 5pm ....which of course was not convenient. Be prepared to be approached by the many time-share representatives in the lobby & surrounding areas offering free massages.....for a deal.

Bahia Principe Explore Punta Cana: Best Vacation so far!

My buddy and I stayed here for spring break. Other than there being no real bar open after 6 down by the pools and beach (seems reasonable ... but still want one open) I dont know what you can complain about? This place has great food, great staff, great rooms, great pools, great bars, a great beach.... What else could you ask for? Tip: book your a la carts in advance and make sure you record what time you booked them for! Hope you enjoy your stay, we sure did!

Bahia Principe Escape Ambar: It's OK

The rooms are large and very well kept, shout out to our maid Veronique, thank you. The food was good and varied. The ala Carte's were hit and miss. Lots of pool lounges, drinks were good. Fun time at the foam party. If you go to the cigar rolling, bargain for your cigars. They can and will over charge you if you let them. Great service at the coffee shop, great jobs ladies and gent. They do not advertise entertainment on other parts of the resort so walk about if you want to know what's going  [... read more]on. The village is main entertainment area. Check in was easy. Do not fall for the privilage service...can you say TIME-SHARE. On check out was very disappointed the gent did not even ask if we enjoyed our stay. Over all it was ok.

Excellence Punta Cana: WOW Ecellent Resort

From the time we got there and were met with some bubbly, through the quick and easy check in with Edison until we got on the bus to leave we were pampered, entertained and catered to in a way I have never experienced. Jose lead pool side activities and poker with a style all his own. The shows at night were entertaining. Didn't get names but the bartenders at the lobby/ martini bar were fantastic and always knew what you wanted before you ordered, unless it was your 1st time. Staff at buffet wo [... read more]uld go the extra mile for you.. My wife liked to have a glass of chocolate milk with her breakfast 1st couple days staff went and searched and found it for her.. After that they had it ready for her every morning. At our pool bar Felix and crew were 6 star. we had a mixologist with use and they ran for different flavored liquors constantly and never disappointed. There was a wedding there while we were there and the Newlyweds told me their experience was fantastic. No fighting for loungers or day beds. No reservations needed so we never had to plan more then 20 mins ahead. we ate at grill twice both times top notch. Lobster house was very good. Did French twice too because it was just so good. A big shout out to Oscar at the spa who made my wife very happy with a vitamin E facial, She said she never felt so good and the truth is she looked5 years younger and so healthy and refreshed. Many people there were returnees and that is because of the awesome staff. Room service, mini bar stockers, cleaning people.. Everyone was just so friendly and accommodating. Only downside is it in the north and if you plan on excursion most are 1-2 hours away. Place is so great you wont want to go any where anyways..lol Danielle Smith at Bedford Tripcentral was there for me when I had questions. I would highly recommend her to anyone going on a trip.