Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5959 Reviews)

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Private  - 

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Sandals Ochi Beach Resort: Excellent vacation at Sandals Ochi

Went with a group of 8 for a week in July and joined by friends who stayed one night. From the moment we arrived at the airport till the morning we left we were treated with superb customer service from Sandals staff. Large resort with lots of options for food and we were treated very well at every restaurant. The food was delicious and well prepared. Our rooms were clean and well supplied with adequate toiletries and towels. We didn't have to ask for anything for our rooms which were locat [... read more]

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Jaffer  - 

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Azul Beach Resort Negril: Great resort, amazing beach!

We just returned from our stay at Azul Beach Resort. The staff were truly amazing and very friendly! The beach of coarse was so beautiful. One of the best I have been to! Because we went off season, there was only 1 buffet open. The food was not bad (if food is more important than beach, then this may not be for you) The rooms were clean and spacious and the bed so comfy. The pools weren't overly big, but always clean and most with a swim up bar. The only thing that I wasn't a fan of was tha [... read more]

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Mr. Joe  - 

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Princess Grand Jamaica: Amazing Hoilday

Everything was professionally done. The food was tasty the staff was very helpful and easy to talk to. The property was clean. I like that checking was sit down check in and cool drink was waiting for me. I would love to visit again.

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Private  - 

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Riu Reggae: Beautiful Beach Vacation

The RIU REGGAE was a great hotel recommended by our lovely agent Joanne L. from tripcentral. This hotel was perfect for my husband who walks with a cane. The rooms were accessible by elevator. The walk to the Buffet (Breakfast/Lunch/Dinner) was short as to the entertainment stage, bars and beach. We loved the fact that the beach to the left of the property was gradual entry. The staff at the bars and dining area were friendly and attentive. The only thing we had an issue with was that both of us [... read more]

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Private  - 

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Legends Beach Resort: Disappointed

Susan was our travel agent and I am disappointed. We booked a king size suite and it was our anniversary. We called her prior to our trip to confirm because we seen that it was double beds booked and she mentioned that it means double occupancy. When we arrived it was indeed a double bed and my husband is over six feet tall. We asked if there was any mention of our anniversary after we realized we didn’t receive the accommodations that we booked and they said there is no note saying this was our [... read more]

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Private  - 

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Grand Palladium Lady Hamilton: Grand Palladium Lady Hamilton

The Grand Palladium Lady Hamilton have beautiful grounds and gardens.During our stay at this hotel, the reception suffered major and noisy repairs I got headaches.the black tarp surrounding the large repair area and the grandious stairs took away the beauty of this hotel.We received a good apartment room. However, the bed had a major issue:screeching at each turn, it was hard to rest properly. The Sunset Cove beach we liked: although it supposed to be a quiet area, often noisy groups came in an [... read more]

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Private  - 

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Rooms on the Beach Negril: Great value hotel right on the beach

Stayed here for 4 days to see Negril, came in with proper expectations given the size and amenities and was very happy overall with the trip. The hotel is small and location is amazing, steps from the beach. Rooms were a bit dated but clean and the vaulted ceiling on the 2nd floor made it seem larger. Continental breakfast was great as we don’t eat heavy breakfasts. Fruit, cereal, toast with butter and jam, muffin, a hard boiled egg with tea / coffee /juice. We tried the salt fish frit [... read more]

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Private  - 

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Bahia Principe Escape Runaway Bay: nice resort except the beach is not good.

this was a beautiful resort except for the beach part. not a lot off sand here ,small and low water.I really go to those places for the beach part.No non alcholic beer was another thing .The pic you are addvertising for the beach is false.Iwas not expecting what i saw.

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Nunz and Bob  - 

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Sunset at the Palms: Great resort! We'll be back

The resort was better than we expected, the food was outstanding, I have dietary issues and always had wonderful choices for fresh fruit, salads and dairy free options. Fresh eggs cooked at your liking. The wine was really good, surprisingly:) The rooms was stunning but a little small, not alot of closet space. The bath room was beautiful but the counter space was limited. The outside deck was lovely with a day bed and table and chairs where I mediated each morning The coffee at the co [... read more]

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Aneta  - 

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Sunset at the Palms: Vacation of my dream

This is the fifth time in Jamaica, the first time in this resort and I can only sayTHE BEST place we have been. From the employees that you feel like part of a big family, they so much care about making you feel like royalties. The service is the best, the beach is amazing even though you cross the street with help. The only thing I would like to mention, there is not enough food selection, we don’t eat seafood or meat, but the chicken jerky was the best all the time, I know it is of season  [... read more]

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TrishT10  - 

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Sandals Ochi Beach Resort: Almost perfect

The resort was beautiful, the beach areas were well maintained, the food was fantastic, Howard at the Piano Bar makes the best drinks. The housekeeping on the other hand, not great. We arrived on Thursday and our room was not touched until Sunday night, we left Monday. Once our water in the mini fridge was replenished without asking. I had to repeatedly ask for clean towels, our garbage/dishes were not cleared away until the Sunday night. Our bed was not made until the Sunday night. Disappointin [... read more]

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Chantiie  - 

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Bahia Principe Escape Runaway Bay: Not a 5 star!

1 restaurant and the buffet was open. After 1030 only room service which took over an hour especially after a night of drinking. Plenty cockroaches. Last call at the bar is 1am. The food at the buffet was good.

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Frances  - 

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Riu Negril: Riu Club Negril Review: Fast Check-In, Great Food & an Amazing Trip!

Recently stayed at Riu Club Negril for 7 days and had a fantastic experience overall. The resort was beautiful, very clean, and the service was excellent. Check-in was the fastest and most efficient we’ve experienced compared to resorts in the Dominican Republic and Mexico. Our room was in Villa 2 on the second floor with a full beach and ocean view. It was clean, spacious, featured modern furnishings, and had a VERY comfortable king-sized bed. The food was great with plenty of variety and n [... read more]

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Candy  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Definitely will visit again

Hotel was amazing. Very clean, staff super friendly, food was amazing at every restaurant that we visited. Hoped for a little more entertainment in the day but the vibes was really good. Lots of space as well to chill alone

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Duhitsaly  - 

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Bahia Principe Escape Runaway Bay: Beautiful resort! Great service!

Bahia Principe was stunning! All the staff were fantastic! They had activities all day long near the main pool, including a foam party open till 11pm on Sunday nights. Everything was super clean, our room was huge, gorgeous and cleaned up to 3 times a day which was super amazing!!! The beach is really small and rocky but good for snorkeling and still nice to sun tan. The food at every restaurant including the beach restaurant for lunch and Jasmine buffet was super delicious and they had so many  [... read more]

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PatriciaInTheSix  - 

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Riu Palace Tropical Bay: First time at a Riu

This was my first time staying at a Riu and I would recommend this resort. I’d give the location top marks. Situated in Bloody Bay, this little cove north of Seven Mile Beach was perfect. With only 5 resorts, it was peaceful and the beach and ocean were the best I’ve been to in a while since there was very little sargassum. My only complaint would be the lack of shade - you needed to get up early to get a spot under a tree which was the only shade available. Grateful we prefer the beach since th [... read more]

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Pearl  - 

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Couples Tower Isle: We loved this resort!

Our hotel room was spacious with a nice balcony overlooking the Tower Isle. We enjoyed the sailing, snorkelling, and Jamaican dance class. We visited Couples Sans Souci for a day. Our favourite daytime spot was Tower Isle. Our favourite nighttime spot was the martini and piano bar. The Eight Rivers and Bayside restaurants were both excellent. We would definitely go back to Couples Jamaica, but might consider a longer stay and spend half the time at Tower Isle and the other half at Sans Souci.

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Private  - 

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Riu Ocho Rios: Excellent resort

The rooms were very good. The grounds were immaculately kept. The staff were constantly cleaning, wiping down, etc. Shout out to Gary and the other servers who were very hard working and pleasant. The buffet restaurant was outstanding! In addition to the Jamaican station which was there every day, there was lots of fish and seafood, Italian food, asian food, etc. There was a juice bar, good selection of fruit and extensive salad bar. There were even vegan burgers, and other vegan options like cu [... read more]

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Private  - 

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Riu Palace Jamaica: Relax

Well Riu did it for me thank Riu Jamaica for your friendly smiles clean grounds and I mean clean everywhere you are you will see it food so much just Awesome and to Genius well he is amazing funny dude everyone are so sweet it made a really good time

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JGlass  - 

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Rooms on the Beach Negril: Friendly and accomodating

My Second stay here in two months. The staff are very friendly and professional. Rooms are cleaned spotless daily. They Treat you like family. Locations is ideal!! The Beach is perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!

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