I recently stayed at Sandals Bahamas resort want to share some feed back.
First and foremost, the primary reason for my visit was to celebrate my 25 wedding anniversary's, which I had communicated this in advance with our booking agent, However, upon my arrival, I was informed that my request had not been received. It was only after showing the email from my travel agent that the staff acknowledged the oversight. I was puzzled as to why requests are not properly communicated to the resort, [... read more]especially when we witness other rooms had “Happy anniversary” and happy birthday” signs on their doors. I also requested an updated room but was given an outdated one. I was told that they were not sure if they could change my room next day and that I had to check back. When I did so, I was informed that they couldn’t change my room until Monday. By that time I decided to forgo the offer, as I did not want to spend another day packing and unpacking.
On the third day of my stay, I received a bottle of wine and a card wishing me and my husband a happy anniversary. While I appreciated the gesture, it felt quite impersonal, as the wine was already in the room . A bucket of ice with a bottle of champagne would have been a more thoughtful touch.
Moreover, the elevators in our building (west Bay Village) were not operating properly or working at all. our suite was on the 5th floor, and the elevator was not stopping on this floor for the first 3 days of our stay. We either had to go to 6th or 4th floor and use the stairs to get tour floor. This was quite inconvenient and stressful.
We’re did let management know about this issue and received a $200.00 USD credit and we appreciated the gesture, but this issue should have been looked after much sooner.
I was quite disappointed with the size of the beach.area was very small, and it was not possible to walk on it. There was seaweed in the front of the beach. One day there were some workers removing the seaweed, but they were throwing the seaweed back into the ocean. I believe that this not a solution as the seaweed will get back to shore and prevents us from using that portion of the beach due to seaweed.
Additionally, our suite looked outdated. And did not meet my exceptions. I had made several requests when I book my trip three months prior to my departure, but none of them were fulfilled.
On a positive note, I must commend the resort’s food, which was amazing. However, there was one night when it took over 2 hours for our food to be served, despite the restaurant not being very busy. When we inquired about the delay, the staff apologized, and we eventually received our meal.
Thank you for your attention to this matter.
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Breezes Bahamas: Peaceful December visit
Breezes has a beautiful sandy beach with no debris. Since it was mid December and midweek it was not crowded or loud. We swam in the ocean but the pools were too cold due to stormy nights at the beginning of the week. Mattresses and pillows were fabulous.Buffet was good with many entree choices. Different salad every day. Pastries were especially good. Room had dated decor but only slept in it so who cares. Very clean. Attentive maid and front desk service. 35 dollar taxi ride to straw market[... read more]. We did day trip to 'swim with pigs' do not recommend. Did day trip to Atlantis water park.
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Robcat -
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Breezes Bahamas: Amazing resort
Place was very clean and spacious. Food was plentiful at buffet. Alacart restaurants were included and very delicious food.
Beach had lots of chairs to sit on. Pools were large . A good variety of drinks were available at bars.
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Sandals Bahamas Nassau: Ok resort
This resort needs updating especially if you r in the West End Tower.
The food is good but temperature is always cool.
The private island is amazing!
For a Sandals resort I was expecting everything to be perfect.. a bit disappointing
Tripcentral was well to work with !!
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Warwick Paradise Island: A pleasure!
The Warwick was great. Food options, friendly staff, grounds, pool, beach, lots of things to do. Met all of our expectations. Very relaxing and easy to get around. Close to Atlantis, Margaritaville, Paradise Island ferry.
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The Coral at Atlantis: Not a 5 star resort or experience
This resort is advertised as a 5 star.
The amenities at our resort: pool, towel station, and outdoor bar and restaurant were all closed for the entirety of our 5 day stay. Daily we would have to walk 25+ minutes to find a pool that was open, a place to get towels (where there was always a 12 to 25 minute wait), and at best find 1 open lounge chair for us to share.
The sunset beach bar advertised 5 to 7 pm happy hour. We arri9ed at 5 and they were just closing. Services were inconsistent or no[... read more]n existent.
The hot tub was cold all 5 days.
Staff on the beach were inconsistent.
You spend months saving, planning, and getting excited for a holiday based on the images and videos only to get there and have major amenities closed. Very disappointing!
The resort is extremely expensive: food, drinks, lockers. We went to the local grocery store and off site restaurants to eat.
This is not a 5 star resort. We will not return, nor recommend it.
The beaches are fabulous
The staff were friendly. They kept the rooms clean.
Upon arrival at the airport the transfer bus said they only had us on the list to return 5 days later, not to get to the resort and told us to take a taxi. We, along with another couple convinced them to call 'someone' to fix the error and let us on the bus to take us to the resort.
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Ann Maree -
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Warwick Paradise Island: Super Fantastic Resort and Staff
My siblings and I surprised my mom with a 5 day vacation for her 60th birthday here. My mom has never been to Bahamas and there was not a minute of disappointment. Ms. Debbie was exceptional in providing service that felt like a friend. Ajah arranged my mom's surprised dinner providing small perfect details. Brenda in the Spa provided an 1.5 massage which left my mom rested, calm and smiling. The staff within the resort were very pleasant, professional, welcoming and friendly. The chef prepar[... read more]ed a beautiful Lobster dinner with perfection and did not miss on the flavor. My mom was impressed with the grab bar in the bathtub which is something she never sees in hotels and thought this was a very good safety feature. Housekeeping were friendly and helpful when my mom needed her dress steamed and did a great job maintaining the room. The only con my mother had was nightly entertainment was lacking. otherwise this resort earned every bit of the 5*. My mom did not want to leave and would most assuredly return for another stay. Food, service, beach, views, service, everything is a WIN.
Thank you Warwick Paradise Island for making my mom's 60th birthday the best experience she could've asked for.
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Margaritaville Beach Resort Nassau: A little expensive for our taste!
Nice & clean, staff very friendly. We were aware that there was a charge for hotel tax but not aware this hotel is
“Cash Free”.
We had an 11yr. old with us, could have been helpful if they could have had unlimited beverages for free.
Very expensive island!
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Mark and Deborah -
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Warwick Paradise Island: Amazing Resort !!
This resort is perfect if you’re looking for exceptional!
The staff and services at the Warwick were above and beyond our expectations .
The food at the el a carts are changing regularly, so it’s not always the same menu . ( the food was by far the best food we have had at any all inclusive resort .)
The staff remember your name and treat you like royalty .
The cleaning staff were amazing and Michelle Williams couldn’t do enough for us , Always asking if we needed anything special . she [... read more]gave us recommendations, for our stay .
Can’t wait to return, and if your looking for great deals for the excursions, call
Shantelle for discounted tickets
1-242-432-4390
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NaomC -
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Warwick Paradise Island: Warwick Hotel
I was not happy with my room's view it was facing the roof. Every morning they were renovating the rooms, the beach was man made, I had to take a bus to Cabbage beach.
The food was Amazing and the staff was very friendly.
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Warwick Paradise Island: Really nice resort
Very nice resort, our AC wasn't working and had to keep calling maintenance to come and fix it. Overall service was very good. Rooms were clean and so were the grounds.
Make sure if you book a room - specifically have to book for a balcony view = otherwise the island view is a bit dissapointing
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The Royal at Atlantis: Outstanding resort
Excellent and high quality service at front reception. Arrived and requested upgrade and got it! Great to see a family friendly resort with amenities on premises and in beautiful Marina Village in Atlantis, New Providence. Intend to revisit The Cove. Especially for dining experiences at FISH by Jose Andres.
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The Royal at Atlantis: Amazing vacation
Everything about the Royal was 5/5 the food, grounds, staff, beach!! The rooms were a bit dated but very clean. Food was amazing on the expensive side but very worth it! We had an amazing time. Would highly recommend
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Warwick Paradise Island: Amazing resort
The hotel is amazing we met lots of nice people! The staff ate amazing and friendly Marvin at the front desk is outstanding! He upgraded out room as we were under the impression that we would have a balcony and our fridge would be loaded with beer! The bartenders Jamal and Micheal we outstanding as well
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Charlotte77 -
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Warwick Paradise Island: Fourth time in four years
We love this hotel. It is a very different experience from the huge resorts on Paradise Island. Although it is not right on Cabbage Beach, it is just a five minute walk or you can take the shuttle There is a small beach on site and there is so much to watch from the huge (10 000 sq ft ) deck on the water overlooking Nassau…fishing boats, ferries, transport boats, and mega yachts. The pool is huge and hardly used plus there is a lap pool.
Not a single complaint about this resort! Above all[... read more], the staff is the best. They are genuine and love to have fun with guests.
We’ll be back next year!
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Warwick Paradise Island: Great time at the Warwick
We had a great time at the Warwick. The food was excellent. The rooms and bathrooms could use an update but we had what we needed. The people are amazing. They are kind and always willing to help.
We would return.
Thank you to the Warwick Staff.
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The Coral at Atlantis: Wanted to forever, finally did it, did not regret.
It was great. The service was fantastic, the room was super clean and recently renovated. Was it the nicest room we have ever stayed in, no. Consider what you are signing up for though. It was the most budget friendly of all of the resorts on the property. If you can afford it maybe look at The Royal or The Reef or The Cove if you have the pocketbook. A lot of people say the cheapest option is the Comfort Inn across the street which offers day passes to Atlantis. But its the Comfort Inn, I didn'[... read more]t come to Bahamas to stay at a Comfort Inn. We came for Atlantis and The Coral fit our budget perfectly. If you were thinking of staying at another resort or a VRBO/Air BNB and want to visit Atlantis know that its $195.00USD per person, per day. Staying on the property makes the most sense. Also prepare for a lot of walking, there is so much to see and the grounds are expansive. There are shuttles that can take you to the other resorts every 15mins or so which does help.
Please also note Atlantis does not offer transport to and from the airport. We contacted Sandra's, her pricing was perfect as was her service. She also allows for stops at the grocery and liquors stores if required.
When we arrived at the resort we were greeted by Jermal with a great big smile and a "Welcome to Bahamas and Atlantis, if there is anything you need during your stay please let me know!" form that moment forward he was our go to guy for the rest of the trip. He is truly an asset to the resort. Every time we saw him he always came over to check on us, see how our day was going, asking us about our plans and offering any help or advice we required. Our room attendant Deshawn was just as good. We saw her almost every day, and looked forward to every interaction. She made us feel like family and her work was top notch. Whenever you asked her how she was her response was always "I am Awesome!" We also had the pleasure of dealing with Enoch the Manager. He was exceptional and made our stay very pleasant, he even arranged something special for my wife on her birthday.
We scoured the internet and read every review for The Coral before booking. Yes Atlantis is dated and some things could be improved but they are forever working on it. It has to be a monumental task itself in upkeep, let alone improvements yet they do it day in and day out. It was always VERY clean. Did we wait for elevators at the Coral, never more than 2-3 minutes, they were never broken. A lot of reviews complain of this but we never had an issue. A ton of reviews harp on the check in process. We did wait in line for about 15 minutes but beyond that it was super smooth, our room wasn't ready at the time (12 Noon) but they sent us a text when it was. We were situated on the 8th floor in 8216. The view of the ocean was partially hidden by one of the other towers but it was still huge. Additionally the proximity of The Coral to The Marina is great, excellent for an evening stroll. Make sure to catch the Junkanoo parade there Tuesday and Friday at 9pm.
The food was as most say unjustly expensive. Nothing we ate while we were there was anything to write home about unless you went off the resort. It could most certainly be taken up a few notches. We enjoyed Poseidon's Table the most. Do spend the $27 on a refillable tumbler for soft drinks. We also lucked out with $800.00 of resort credit when we booked in January which helped immensely. We used every bit of it and more as a family of 3. Maybe a visit to Fish or Nobu could have changed my opinion of the food but didn't have the time to reserve.
In summary Atlantis is still great, we kept saying its like the Vegas of the Caribbean in all its grandeur. It truly is Grand in every sense of the word. Just take a bit of time and really look at the details as you walk around. Really stop and take a look at things. The time and effort that went into making this place is something to behold. There is no shortage of things to do and check out. The beaches, the grounds, the pools, the waterpark, the shops, the casino, its goes on and on.
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Breezes Bahamas: Perfect little get-away
The resort was perfect for my daughter and I for a nice little break. Small resort that only took a few mins to get to the gorgeous beach was the highlight. Not a snazzy place, but very clean and simple, which is what we were looking for. We only tried the buffet and enjoyed the food. Especially liked the local food selections. Close enough to the "Fish Fry" near the resort to try for a dinner off the resort. Staff friendly and came quickly when we needed help with our room safe. We didn't [... read more]explore the night life part so unable to share about that! We just wanted to get back to our very comfortable white fluffy beds after all day on the beach. The gym was a bit of a disappointment but there was one good elliptical and two treadmills we could use. It was enough to get a work out in.
I would definitely go back, even go back by myself for a little break from daily life next winter. Trip Central made this booking very easy and I felt taken care of by the company. Thanks Breezes and Trip Central for a beautiful holiday with my daughter.
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Breezes Bahamas: Despite the nicks and dings, a reasonable place to stay
Yes, the structure and decor is dated, but in a way it was a bit of an interesting time capsule that carried its own inherent charm.
We visited the same resort in the summer of 2016, and everything was still the same.
The resort was generally quite clean, and our experience found all the staff quite friendly and helpful.
We had no complaints about any of the food, though the selection was not as broad as we have experienced at resorts on other islands. All in all, the food was quite go[... read more]od and nothing to complain about.
I would have to say the best feature of this resort is its beautiful beach. There are ample loungers for seating, and the beach staff will kindly provide sun protective umbrellas to those who want to limit their sun exposure.
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Warwick Paradise Island: Perfect in every way
The hotel was very clean,the food was excellent with lots of variety.The grounds were very clean.The staff were very friendly and helpful
The housekeeping was very good.I would stay there again and told my friends about this great place.