Barcelo Maya Beach Resort: Outstanding overall

Positive Remarkable buffet experience Clean pools and beach À la carte restaurants great food Happy and friendly staff Clean rooms Negative Unable to change early pre booked à la carte reservations Leaking water from shower area, had to use towels on the floor to prevent slips and falls Shower gel / shampoo drinks were not replenished. We had to ask. Fridge not cooling properly.

Occidental Costa Cancun: Lovely resort

Great food was offered at the buffet and restaurants. The rooms were spacious and very clean. Location is convenient to the ferry terminal. I would definitely stay there again. The only improvement I could suggest is to add ceiling fans in the lobby.

Barcelo Maya Colonial: Fabulous!

Transfers were smooth. Grounds were amazing and staff were always cleaning up promptly. Exceeded expectation with changing towels, restocking water supply, cleaning room and bed making. Staff took pride in their work all over the resort. Beach was constantly patrolled for sargassum, resetting lounge chairs, glasses left by guests. Food/ drink was excellent. Highly recommend.

Occidental Punta Cana: Low budget hotel

1. It’s a Spanish owned hotel, not much workers speak English. 2. Food was a 5/10 3. Waited 1 hr in line at the reception desk to check into our room just to find out we have a royal level check in which is somewhere else that had no line. Workers were not working, keep leaving the desk doing other things even thought the line was long. 4. Beach was the highlight 8/10 just lots of seaweed by the shore.

Barcelo Maya Palace: Everything I wanted

This vacation was everything I wanted and more! My husband and I went for a 10 day 25th anniversary celebration. This is a family resort but is a little more pricy than the other sister resorts as the food and rooms were suppose to be better so that's why we picked this one. We also thought with it being pricier it may deter families with little ones from choosing this one and although there were families at this location there were not as many as other family resorts we have visited. The  [... read more]drive from the airport was about 1 hour away, smooth transit to the hotel. When we arrived our room was not ready but we checked in, left our suitcases with the bell boys and went to have lunch. We toured the resort while we waited for our room and check-in occurred as promised at 3pm. Our room was is a great location, it faced the trees out the back but was still very close to the pool, beach and a short walk to food. The room was spacious, had everything we needed and was nice and air conditioned at all times. The fridge was stocked with drinks and the room was always cleaned nicely. Shower always had warm water and it was really lovely to sit out on the patio after a full pool day with a good book. Buffet food was absolutely fantastic. I am a VERY picky eater and there was always something for me to eat. If the buffet was closed then the other restaurant was open to meet our needs. Lots of fruit, salad, yogurt, excellent breads and deserts. We did an a la carte almost every night and the food was wonderful. We always booked a late dinner so we could enjoy all the sunshine we could until it went down. You can only have 2 booked at all times so just remember to pop in after you attend a dinner to book the next one. This hotel definitely had better food options than the sister resorts that we also were able to visit, so again I'm glad we chose this one. The highlight of the trip was swimming with the turtles. We heard they liked to visit the beach and went out looking for them. Our first attempt was a bust but there were lots of colourful fish, our second attempt was a big WIN. We swam with a pair and they were so friendly and such an amazing experience. I have already booked another trip here in October with my two daughters and can't wait!

Barcelo Maya Colonial: Great Place to spend your vacation

The service provided by the hotel and it’s employees goes well beyond expectations. The entertainment offered each and every day indoors at the theatre and outdoors by the pool are great. The hotel offers a variety of excursions which gives you a chance to explore near by towns and local cultures.

Barcelo Maya Colonial: Great Place to spend your vacation

The service provided by the hotel and it’s employees goes well beyond expectations. The entertainment offered each and every day indoors at the theatre and outdoors by the pool are great. The hotel offers a variety of excursions which gives you a chance to explore near by towns and local cultures.

Barcelo Maya Colonial: Beautiful Resort!

Everything there was great: the food, the cleanliness, the service, the fact that it wasn’t crowded. The only thing I didn’t love is the beach, especially that we went in June and there was too much seaweed, or whatever it’s called.

Barcelo Maya Palace: Great stay at Barcelo Maya Palace

We enjoyed everything about this resort. Great food in the a la carte restaurants; fabulous staff in the restaurants, buffets and bars; super clean everywhere; lovely decor; awesome adult-only pool with cabanas for rent for a low daily cost. Even though the 'Palace' was not adult only, this one pool made it seem that way for us. There is lot of walking between the rooms and the restaurants/buffets but that was helpful after how much food we ate! Although it's about an hour from the Cancun airpor [... read more]t, we look forward to returning and would recommend this resort to friends.

Occidental Cozumel: Good value for the price

Overall the hotel was acceptable. Food was good, however they could use some sort of grill at the main pool by the beach (e.g. tacos, fajitas etc.) They could also use more activities during the day.

Occidental Cozumel: Beautiful resort set in jungle like setting

Enjoyed entire resort, especially the trees, beach, people and cleanliness of rooms and all public areas on resort. Enjoyed all the wildlife there. Lovely relaxing week. Met friendly travelers. Loved restaurant at the beach. Will return soon.

Barcelo Maya Colonial: Beautiful Resort

Hotel is beautiful. Food is excellent. Best pool and pool area I have experienced. Hundreds of pool loungers. Lots of friendly staff. Very clean. There are no golf carts to take guests to different areas. There is a no charge bus to take you to the sister resorts. Lots of palm trees for shade on the beach. The beach is not as nice as the old photos indicate. Excellent resort except for the rocky beach.

Royal Hideaway Playacar: Super relaxing

The food was absolutely incredible and better than I expected and I really enjoyed my time. It was super relaxing, and the staff are so kind. We had a couple issues with our phone for room service, but we just used our personal phones.

Royal Hideaway Playacar: Pros and Cons

This resort definitely needs some upkeep, especially in relation to air conditioning in the rooms. The first room we had had no air flow and was like sleeping in a sauna. Luckily we did manage to get moved the next day to a room with some working air conditioning. Furniture in a lot of venues needs to be replaced. Especially in Allegre Bar and couches in Reception. They are so old the padding is gone. Also, there are no working whirlpools. The groundskeepers also need to respect the guest at [... read more] this property. We had just been swimming in one of the relaxation pools and were relaxing on a lounger when a groundskeeper came in, walked in front of us and started chopping down palm fronds near us and then tossing them in the pool making it so we couldn't swim there any longer. We felt uncomfortable so got up and went elsewhere. On the positive side, the hotel staff could not do enough for you to try and make your stay comfortable. Big shout out to Arnandan and Cynthia, the two concierges who went above and beyond to ensure myself and 82 year old mother got a working air con room and provided a large stand fan. Also, shout out to Sarahi, our new concierge, who had our noisy ceiling fan fixed within minutes, arranged for some pesos to be changed into smaller bills, and provided us with her umbrella when we didn't have one in our room. A big plus was the food. It was exceptional!!. Oh. I forgot to mention Wilson in Ventanas. He was the best server!. So sweet, kind, funny and respectful! I definitely didn't go hungry and always found something yummy to eat!! The pools were plentiful and so warm and inviting with clear blue water. We never had a problem with getting a pool chair when we went for breakfast at 7 30. Probably because it is low season.

Occidental Cozumel: Authentic Mexican Resort

The resort actually made you feel like you were in Mexico with all the beautiful wood ceilings and the tile floors you knew you were truly in Mexico. It was very lush in the way that it had so much greenery. The trees and shrubs made you feel like you were in a tropical place (naturally). The grounds were meticulously kept, always on top of any falling leaves or debris. To our surprise, our room was huge! It was the size of our whole living room at home and the bathroom was just as surprisingl [... read more]y large. Clean and our A/C worked very well unlike some that we spoke with who did not have that luxury. The pool areas - The adult pool was great. Very relaxing and our bar tender Santos was awesome! As soon as you would start heading towards him, he would put up his hand and say, "I will bring to you". Never had to get out of the pool except to go to the bathroom. The main pool by the beach was much more active including water volley ball. Great for kids and adults. We did not use this pool as we mainly wanted to relax. The beach had a lot of lounge chairs, plenty of shade, beach volley ball and just relax and enjoy. Food - Most of the time we ate the buffet - breakfast & supper. Lunch was at the Beach restaurant. Both restaurants had a good variety of food. It's not like and expensive resort would have but it filled our bellies and kept us happy. We had supper at the beach restaurant the one night and it was very good especially the potato and leek soup. It was the best I had ever had! The only reason we didn't eat at any of the other a la carte's is that we'd forget to go to the lobby to sign-up lol The only thing that I wasn't impressed with was, prior to coming to the resort, I had told them we were coming there for our 40th anniversary. I know at other resorts, they always do a little something extra. We didn't get anything. It wasn't a real big deal but it would have been a nice gesture, even just a bottle of wine in our room. All in all, we had a great time and that's all that really counts!

Allegro Cozumel: Amazing resort

Hotel grounds were amazing.. Beach was clean with lots of chairs for everyone.. Pool area was active friendly and fun with not too much noise.. Service was great everywhere.. Rooms were quite comfortable but noisy at the top floor.. Will be back if we can..

Barcelo Bavaro Palace: Unhappy staff

The hotel was good enough, but the workers seem to be unhappy and often rude. When I came back from vacation, I talked to people and almost everyone had the same experience with Dominican Republic doesn’t matter to which hotel or resort they went to. This may be a cultural thing where they don’t know what means customer service.

Barcelo Bavaro Palace: amazing resort

Barcelo Barvaro Palace in Punta Cana is a true gem of luxury and relaxation! From the moment we arrived, we were greeted with warm smiles and seamless check in Our ocean front room was clean and the balcony with jacuzzi overlooking the turquoise water and beach. The beach has pristine white sand and lots of loungers and the water is prefect for swimming and snorkeling the water wildlife turtles and fish baby stingrays lots to see and for the walkers you have miles of beach to walk in both direct [... read more]ions. Dining was excellent from the buffets to all the a la carte lots to pick from. The golf course a PD Dye course was amazing and lots of activities for everyone there is too many to list casino to disco water parks this resort has it all for everyone you won't be disappointed. The service was very good sometimes the language barrier made things hard but with the interpreter app made thing a lot easier. it's a great resort for family's and there is an adult side as well. I also like to thank Shae Dureault out tripcentral agent for helping us again for finding another great vacation and we are looking forward to returning here.

Barcelo Maya Palace: 1st and it was Great Family Resort

Everything was excellent. Ourselves, Son and his family had an excellent vacation at Barcelo Maya Palace. Helinda our server from the bar was absolutely great. She was able to take all 7 of our orders and never make a mistake. Four adult drinks and three childrens drinks. She always check to make sure we were OK and kept in mind the childrens needs as well as ours, going to the trouble to find where they were to see if they wanted something. We couldn't ask to be better looked after by the pool. [... read more] Thankyou, Helinda (I think her last name was Lopez?) Thanks for the memories, Pauline.

Barcelo Maya Beach Resort: Enjoyable Vacation

My husband and I enjoyed our stay here.The buffet had lots of variety and was very good and well taken care of. We were able to access our buffet and the other buffets at the neighbouring resorts. I especially enjoyed the coffee machines at all buffets. We went to 4 restaurants and enjoyed our meals each night especially our Japanese meal. I would like to say this resort needs beach umbrellas (this resort does not have any!) my husband and I are fair skinned and there is very little places to se [... read more]t up under a canopy. We did find one spot to rent a cabana and did so each day at an extra cost. Our room was basic but very clean and was well taken care of when housekeeping came. Overall I would recommend this resort.