Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(1361 Reviews)

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great place

Rooms and grounds well maintained and beds were great along with such responsive friendly staff. Pools and beach area beautiful Restaurants and bars conveniently located with good friendly service Gorgeous location

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Pickleball crazy  - 

Verified Purchaser

Decameron Isla Coral: Pickleball crazy

Decameron isle coral one of 3 sister hotels in Guayabitos 2 hrs north of puerto Vallarta. Our original booking Feb 23 cancelled because of gun fight at ok coral rebooked feb24 via Calgary. Our hearts ? go out to the families who lost loved ones in this tragic drug battle. We played Pickleball 9 of 12 days We packed ourselves breakfast from the evening buffet. At 0500 I would set up , wake up the lobby coffee machine , run it through a disinfect cycle and make 4 cups of coffee. 25-30 minutes ev [... read more]

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Donna  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Fabulous resort !

This resort is excellent- we have gone many times - with the 2 of us- and with groups of people. The service and staff are excellent ! The rooms are large- we had a fridge and a safe. The beds and pillows were super comfortable, the bathroom and shower are large. The food is good, with special mexican nights, seafood nights, Italian nights etc. They have 5 specialty restaurants, and the buffets are very good. The shows at night are good. The beach is amazing, and there are many pools in the reso [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Best holiday we never had.

We cancelled our vacation at grand Decameron due to the civil unrest. This would have been our milestone birthdays holiday. We had planned this vacation for a couple of years only to have it cancelled due to the cartel uprising

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Carrie  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: This resort exceeded our expectations!

From the moment we arrived, we were taken care of. When I needed a playpen, they were so quick and brought it to our room. Room service even made the sheets in the playpen when they cleaned. The staff are some of the friendliest people I’ve met, and felt like friends/family when we left. The food is incredible, never tried the restaurants but also didn’t feel like we missed out. Even when I went to grab a highchair, someone was quick to stop me and bring it to the table. This resort is incredibl [... read more]

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Mike  - 

Verified Purchaser

Grand Decameron Panama: Tired, dated feel overall

The resort has a tired, dated feel overall, and it would really benefit from some updates and repairs. The food was good—not exceptional, but enjoyable enough. The pool area itself was quite nice, though it was far busier than I prefer, with more kids than expected. The pool bars were consistently understaffed, and it wasn’t unusual to wait 15 minutes or more just to get a drink. My biggest concern, though, was the customer service. Much of the wait staff came across as indifferent, and the leve [... read more]

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Debby  - 

Verified Purchaser

Grand Decameron Panama: Love Panama

I fell in love with Panama the second we landed. The resort was ok. I dont really like to stay in the resort. I like to explore. Car rental is right outside the resort so that was easy. Food was ok. Hard to get coffee for early risers. Not much English spoken but didnt bother me.

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Lory  - 

Verified Purchaser

Grand Decameron Los Cabos: Restful Vacation

This was our first time at this location. The grounds, pools, restaurants and rooms were all immaculate! The staff are constantly cleaning. The Buffet and à la carte restaurants offered many options and the food was well prepared. The bars and bar tenders were very courteous. The only disappointment was the “snack bar”. It served over cooked frozen hamburger patties and gawd knows what kind of nachos. They could use some improvements there. You cannot swim in the ocean at this location but we kn [... read more]

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Barbara  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Resort fine, but not the Tripcentral staff person.

i would like to comment on the staff member Eliana. She did not seem to understand basic concepts of travel. For example, i told her we wanted Premium seats, but definitely not the bulkhead. So she went ahead and assigned us to bulkhead seats. I tried to explain to her we absolutely did not want bulkhead. But she did not seem to understand. She wrote back in an email that she had checked with Westjet, and these seats (in bulkhead row) were definitely Premium (??). She just did not understa [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Panama: Great resort

Wish we stayed longer, only 4 days 3 nights. Resort was expansive itself. We paid extra for the plus and were grateful we did. Amenities were great, food was plentiful with options. Beach loungers were still scarce even in the plus section at the pool and beach which was disappointing. Had to walk around quite of bit time before we could find one not in the plus side of things. We stayed in a garden view room which was at the top of the hill. Going up and down to access most of the amenities wo [... read more]

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Dakota97  - 

Verified Purchaser

Grand Decameron Panama: Disappointing vacation

I had contacted the hotel direct before arriving to insure everthing would be in English and a request for room locations as I had been here before When we arrived our rooms were exactly as requested but the air conditioner had to be repaired and the safe did not work There was no English orientation just French no English from activity staff no times for restaurants or days open no information on events or entertainment Snack bar only open spraticly and not at all for late night,sports bar  [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great resort!

Loved the resort start to finish. Multiple pools. Beautiful beach to walk. Food was plentiful. If you couldn't find something to eat ,your problem. Multiple bars & washrooms. I loved the whole experience because I wanted relaxation. I did not want to come home. I will go back again next year to Grand Decameron Complex.

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Private  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Relaxing fishing village

A gentle bay of small waves heights and wide sandy areas. The hotel is a true 3.5 star hotel regarding amenities however serves excellent food and is very clean. The staff is always helpful and very capable. With visitation to the other Decameron properties in Guayabitos included giving a perk to increase variety for one’s trip. Lastly the clientele is 60 percent Mexican and the rest seem to be Canadian.

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Private  - 

Verified Purchaser

Decameron La Marina: Amazing resort!

Rooms are very clean and fresh towels and water provided daily Staff are amazing and friendly Buffet has a good variety of food and menu changes for dinner Great beach and kept very clean Could use more beach loungers especially when the hotel is very busy/booked

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: OK resort - great location, great beach

We were in Block 2 in an oceanview room - the room furnishings had not been updated but it was very clean and comfortable with Air Condioning, a mini fridge, an electronic safe, electronic key card entry, bathroom with shower ony and small bottles of shampoo, conditiner and lotion along with small bars of soap provided. They also provided one large bottle of water daily and if we happened to see the maid in the hall she was happy to gie us another. The buffet food was ok, some days the offerin [... read more]

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ManonB  - 

Verified Purchaser

Grand Decameron Panama: Great Resort

This hotel is a great spot for a beach vacation. The food is amazing, the staff is perfect and everything is very clean. The only complaint is that the rooms, especially the bathrooms could really use an upgrade, but it is kept very clean. Overall, I would return as it checks all the boxes for us for beach, food, drinks, pool and location.

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Sherri1  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great location

Hotels showing its age but grounds are beautifully maintained, staff are wonderful, premises immaculate, beautiful beach. Preferred the colours they used to have - beige is so boring. We keep going back because of the location, the ability to walk beyond the resort in safety. Food is mediocre but you will always find something. Many restaurants, bars within walking distance so eating out is a bonus.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Nice all round Experience

This was our second stay with Grand Decameron in Bucerias. We were a little surprised when the vibrant building colors from last year were more muted this year. Again, we booked into an adults-centric block of 5 or 6. That was good for our requirements, and we could wander over to the other Blocks and Pools for a more lively and upbeat ambience. The rooms in Block 6 seemed more refreshed than last year. Maid service was prompt and friendly. The bar lady at Block 6 was excellent, cheerful [... read more]

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Private  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Wonderful Location

The beauty of this resort is a great location, and wonderful helpful and friendly staff. Our room was dated but clean. There were plenty of options included in the buffet and the food was always fresh. I loved the fresh guacamole served at the snack bar and opted to eat there at lunch instead of the buffet. The snack bar usually opened around noon and is located behind the main bar by the buffet. We spent a fair amount of time in the bar which is located on the other side of the snack bar area.  [... read more]

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RDL95  - 

Verified Purchaser

Decameron Baru Beach Resort and Spa: Remote

This was our 2nd time to Cartagena & I must say we were disappointed upon our arrival at the Decameron Baru. We found this resort to be very remote from the airport & downtown Cartagena. Our bus ride took 1hr & 45min which made for a very long day. We did not have hot water for the first 3 days. We had requested a kingsize bed and received a room with 2 twin beds. We found the rooms to be in decline. The drawers in the dresser were falling out, the hot water shower handle came off completely on  [... read more]

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