well we visited 2 weeks in nov 2013 with significant concerns with the resort , room issues which were not all taken care of, & mainly my family was flying in from out west, staying at another resort. the telephone was not working, yet no employee informed me, despite numerous visits to desk., & etc other maintenance concerns. Covered expenses to get to their resort and visit for the day, which was greatly appreciated. Booked for Feb 2014 for 2 weeks, thou unexpected heart issues, prevented me a[... read more]nd partner from our vacation well deserved. Told the day before I could not go. So with no cancellation insurance & 2 persons severely upset. Continued for 2 weeks of health tests. Now I am trying again, will hope to be going back to Sandos Nov 14th for 2 weeks with partner. & given a second chance to this amazing resort despite issues. We are counting the days, and hope all goes well. Like beach, shade areas, water, different evening activities, mini golf, entertainment at theatre, staff so happy, helpful, no negativity, warm & relaxing atmosphere, reception available day or night for concerns, meals, private adult section & private adult breakfasts, the rooms are gorgeous when working. Marco Salvai & Giovanna Barberai did make an offer to upgrade our room, & bracelet within 1 year of Nov 2013 visit. Looking forward. Yes I would not hesitate to go back and tell others, in which I have done. Thank Lawrence S. at Trip C. for assisting us each trip , and has recommended other resorts & his choices were great & satisfying. He answers all calls, and meets our needs beyond expectations. I do rely on him for his work and opinions. Will call you soon Lawrence for Nov 14th trip!!!!
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Cheekemonke -
Verified Purchaser
Sandos Playacar Beach Resort: Excellent holiday!
We thoroughly enjoyed our stay at Sandos Playacar. The staff treated us royally, the facilities were clean and comfortable, the food was great. Did not enjoy people smoking in and around the family swimming pool.