Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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Private  - 

Verified Purchaser

Riu Yucatan: Amazing resort

We just spent two weeks at this resort. We had an amazing time. The food was great, the animation team (Brian, Gustavo, Memo, Janet, Lizbeth, Anya ) was exceptional. Everybody went above and beyond to make sure everything was perfect. We would recommend this resort to everybody.

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Private  - 

Verified Purchaser

Riu Republica: Stay at Riu

This the 2nd time we stayed at Riu costa Rica and then in Punta Cana We were given a room where the toilet and the phone did not work.they were kind enough to change our room But here also the air con did not work although it was scorching hot.outside. we reported.the matter 3 times to the reception and.nothing was done until our return date after 7 nights. Not a gteat stay. We also got a.long hair in our food. Just imagine.

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Much need of repair

This is the 4th time we've been to this resort. It's been one of our favourite places to go to relax and enjoy the beauty of Costa Rica.The resort is closing down in August for 6 month for renovations and they have let a lot go. Our first room was a maintenance nightmare, closet doors wouldn't close the main door to the room and sliding glass doors wouldn't lock. The fan made a terrible noise and the sink backed up with water. There was a lot of wear and tear in the room. The manager moved us [... read more]

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Savvy  - 

Verified Purchaser

Riu Republica: Good budget resort

We had a good time at the Riu Republica last week. Airport transfer took a while because there were so many drop offs and we only got to our Riu after almost 2 hours. Check in was pretty quick. However I’d like to point out that we were sharing a room with our daughter( 3 people) and the check in guy said they only had twin beds and those would be really small and cramped!! He suckered us into paying an extra US 130 for a king and single!! Totally our fault for falling for this and not trying to [... read more]

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Bobca  - 

Verified Purchaser

Riu Palace Costa Rica: Excellent hotel

The hotel is beautiful, great rooms, excellent food and friendly staff. The pool and grounds are well maintained. Variety of dining options and high quality buffet. Sea view rooms are well appointed,clean and spacious. Tripcentral staff very helpful with booking and providing additional info about the area,tours etc Beach area is public and less attractive.

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CostelRca  - 

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Riu Emerald Bay: Amazing resort with some impruvements needed

Hotel and resort is amaising very clean and nice arangements . Superb garden and pools. Food excelent. Drinks like every resort try local resources, The only anouing is the marichis bands . They come like 4 or 5 bands to the beach from 1pm till 9Pm and they all play at same time different songs that it become o big noise all afternoon. I understand is public beach but they have to do something about it. The lifeguards I think are a bit to protective will kick you out of water even 2 feet high [... read more]

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Frances  - 

Verified Purchaser

Riu Negril: Riu Club Negril Review: Fast Check-In, Great Food & an Amazing Trip!

Recently stayed at Riu Club Negril for 7 days and had a fantastic experience overall. The resort was beautiful, very clean, and the service was excellent. Check-in was the fastest and most efficient we’ve experienced compared to resorts in the Dominican Republic and Mexico. Our room was in Villa 2 on the second floor with a full beach and ocean view. It was clean, spacious, featured modern furnishings, and had a VERY comfortable king-sized bed. The food was great with plenty of variety and n [... read more]

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Private  - 

Verified Purchaser

Riu Latino: AVERAGE AT BEST

This resort is average at best. It is newer and quite clean. Most of the staff were friendly and helpful. The room was prepared nicely and the housekeeping staff always did something special for us. We weren't satisfied with the view even though we paid extra for Ocean View. The view is mainly of the courtyard. To see any of the ocean, you need to go onto your balcony. The air conditioning was very loud and made it difficult to have a restful nights sleep. The food was average and the same al [... read more]

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PatriciaInTheSix  - 

Verified Purchaser

Riu Palace Tropical Bay: First time at a Riu

This was my first time staying at a Riu and I would recommend this resort. I’d give the location top marks. Situated in Bloody Bay, this little cove north of Seven Mile Beach was perfect. With only 5 resorts, it was peaceful and the beach and ocean were the best I’ve been to in a while since there was very little sargassum. My only complaint would be the lack of shade - you needed to get up early to get a spot under a tree which was the only shade available. Grateful we prefer the beach since th [... read more]

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Private  - 

Verified Purchaser

Riu Ocho Rios: Excellent resort

The rooms were very good. The grounds were immaculately kept. The staff were constantly cleaning, wiping down, etc. Shout out to Gary and the other servers who were very hard working and pleasant. The buffet restaurant was outstanding! In addition to the Jamaican station which was there every day, there was lots of fish and seafood, Italian food, asian food, etc. There was a juice bar, good selection of fruit and extensive salad bar. There were even vegan burgers, and other vegan options like cu [... read more]

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Private  - 

Verified Purchaser

Riu Palace Jamaica: Relax

Well Riu did it for me thank Riu Jamaica for your friendly smiles clean grounds and I mean clean everywhere you are you will see it food so much just Awesome and to Genius well he is amazing funny dude everyone are so sweet it made a really good time

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Private  - 

Verified Purchaser

Riu Dunamar: Family vacation 2026

The experience was terrific right from the very beginning. Our greeting at the front desk was warm and we were given a map and explanation of the hotelier rooms were not ready since we were early arrival but we had use of the hotel and our bags were secured We loved the choice in pools for whatever your entertainment wishes were The family pool The party pool or the activity pool you had lots of choice The entertainment team kept It Lively The client experience was perfect The cleaning s [... read more]

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Dave&Pat  - 

Verified Purchaser

Riu Latino: Fantastic Resort

Our first time at this resort and we loved it. The grounds were beautiful and well maintained. Our room was a good size and the fridge and bar was well stocked. Lots of food choices and plenty of it, you won't go hungry. Bar services were top notch, and they do not water down the drinks. All the pools were great, and we had no trouble in getting a lounge all week. All the staff were top notch. The nightly shows were fantastic. We highly recommend this resort.

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SRodin  - 

Verified Purchaser

Riu Palace Costa Mujeres: Fantastic Resort!

My Friend and i spend an amazing week at RIU Palace costa Mujeres and loved every minute of it The room 3156 was spacious and bright, comfortable location, easy access to all amenities . Service was top notch , very attentive staff everywhere. The resort itself well maintained and super clean. Food was plenty and good variety, we were not hungry. Delicious drinks at the bar. Beach was big good for walking, plenty of beds. 5 big pools if you prefer a different setting. I would definitely  [... read more]

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Private  - 

Verified Purchaser

Riu Yucatan: Amazing resort

Clean and friendly . Everything accessible . Great pools, clean beach. The best thing for us was - no a la carte reservation and no seating arrangement at the buffet. It made our stay comfortable and flexible. Great fun activities such as sport classes and fun planned events such as foam party and more

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PaulMR  - 

Verified Purchaser

Riu Bambu: Nice Resort

We went to the Riu Bambu for the beginning of May. It is a medium sized resort in good condition. There were several a-la-cartes, but we found the buffet was the better place to go. Our group of 5 was made up of older adults, 34, 19 and a 7 year old. We all found the resort to be good. Kids entertainment was okay but did not seem to be to present through the day. It probably was more of a day care. The resort had small kid water parks and a much larger one at associated to the adjacent sister re [... read more]

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Jeanine  - 

Verified Purchaser

Riu Latino: Wonderful vacation

This was the first time we returned to the same Hotel Riu Latino, Plaja Mujeres. Unable to book online with Tripcentral, we called and asked for assistance. Our travel advisor, Sandra De Faria, was incredibly helpful from start to finish. We truly appreciated her professionalism and her willingness to quickly resolve price issues that occurred during payment. Thank you again for the patience and attention to every detail to organize our great vacation. The fact that we returned to the same hotel [... read more]

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Vavavoom  - 

Verified Purchaser

Riu Latino: Riu Latino

The resort has everything you need, clean and modern rooms, good food, good daytime entertainment and at night. There is a pool for every adult. Quiet and laid back pools or party pools or in between party and laid back. The RIU app is great, informs guests about all the organized activities. I enjoyed the yoga class, dance lessons and abs class. The staff were super friendly and attentive. I have nothing negative to say about RIU Latino… I will go back again and refer to my friends and fa [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: RIU Guanacaste CR

Great resort in Guanacaste province, Costa Rica. Very nice, modern rooms with balconies. Rooms were spotlessly cleaned everyday by hotel staff. On the whole. this was probably the cleanest resort my wife and I have been to and will definitely be returning some day. We really have nothing major to complain about. Fantastic service, food and drinks. The restaurants were all good, except for one in my opinion. The one a la carte I'm referring to is the Mexican restaurant Algave which didn't match t [... read more]

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Private  - 

Verified Purchaser

Riu Palace Kukulkan: Amazing resort

Just came back from 7 amazing days at Riu Palace Kukulkan and everything exceeded expectations! The food was delicious with so many great options every day, the grounds were beautiful and spotless, the rooms were modern and comfortable, and the beach was absolutely stunning. Such a relaxing and fun vacation — would definitely come back!

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