Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(487 Reviews)

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Private  - 

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Sandals Barbados: Not worth the money

It seems as if the resort is woefully understaffed and it shows in their customer service. I know they say no tipping but I don't know where that came from because it is allowed and you may get treated a little nicer if you do. The infinity pool is always packed and the beach had a lot of seaweed for a so called five star. Food was okay. I wouldn't say award winning but ok if you got a reservation. It was more like a 3.5 star dining experience but still okay. Overall and okay time

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Private  - 

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Sandals South Coast: June 2024

Fabulous resort and grounds staff very friendly and polite Beach is not great water is weedy and cloudy not clear you can’t see your feet in waist deep water 9 times in Jamaica at other resorts water and beach here was unfortunately the worst we’ve encountered in Jamaica

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Private  - 

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Sandals Grande St Lucian: Great resort

Pros: Wonderful people, lovely grounds, great seafood. Cons: Room very small for luxury ocean view. Small bathroom with no enclosed toilet so at times only one individual could use it depending on activity. Overpriced compared to the Riu and Bahia Principe chains. Better food, larger suites and wonderful nightly entertainment. Staff at the restaurants were painfully slow.

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Private  - 

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Sandals Ochi Beach Resort: Good resort, Good staff, needs upgrading

This resort has some really bright spots and some things that really need improvement. I’ll start with the bad…. The rooms….. if you’re expecting a stunning room then you are going to be disappointed. The room we stayed in was very basic and kind of reminded us of a run of the mill 3 star hotel. The TV had cracks in it, the water pressure in the shower was awful, furniture was chipped and paint was peeling off the walls. The pool….. the pool was big and the water was a nice temperature but [... read more]

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Private  - 

Verified Purchaser

Sandals Royal Bahamian: Amazing Vacation!!

We just spent a week @ Sandals Royal Bahamian May 2024. We had an Absolutely Amazing Time! We stayed in a swim up room on the west side and had nothing but sunshine and Island breeze from when the sun came up until 2 in the afternoon! The Resort itself is kept extremely clean! We felt very safe! It is on a public beach but sandals has security on the beach preventing anyone but Sandals guests on the property! The Resort is a nice size, beach is steps away from rooms! Lots of different food av [... read more]

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Sammers  - 

Verified Purchaser

Sandals Halcyon Beach: Worth Every Penny

Sandals Halcyon St. Lucia is a small boutique hotel, with a narrow strip of real estate property, but well used, close to the highway and a small fishing village. The grounds were impeccable, with beautiful flowers and luscious tropical plants everywhere. It has 3 lovely pools everyone can access, the Sunset pool (main pool), the Quiet Pool in beside Kimono's restaurant, and the Walking Pool (Crystal Lagoon). There are comfy/quiet seating and napping areas all around the resort (such as a fir [... read more]

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Private  - 

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Sandals South Coast: Second Visit After 11 Years - Still Just as Awesome

We first visited this resort back in 2013. We came back as it checked all the boxes for what we wanted. The resort and its staff met and exceeded our vacation expectations. We did upgrade this time to a Butler Suite and with one of the accommodation block just about completed its renovation, the resort did not feel crowded at all. We had a wonderful time. Beach was great, refreshments were great and food was delicious. Definitely a resort we may revisit again for a third stay.

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Choppette  - 

Verified Purchaser

Sandals Emerald Bay: Not Worth It!

The only things truly 5 star were the dinners, the grounds, and most all of the staff. Breakfast and lunch were 3.5 to 4. Room: It took 3 interactions with the reception desk and 2 1/2 days to have maintenance come to address issues with our room. The light was out in the water closet and there was a leak from the room above (long enough for mold to form). A 5 star room with mold?!? The hotel was also not full. Included water sports: Nearly non-existent. The equipment was there bu [... read more]

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Private  - 

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Sandals Montego Bay: Relax

People at this resort sandals Montego Bay was just truly an Awesome time everyone who I ran into where just amazing people the grounds where just amazing food out of this world this is my second trip to sandals in which I have so Been impressed that we just booked Negril for Christmas.thank you to all who I crossed path with as you have again made my 36 trip to Jamaica and from here on in it will be Sandals thanks Butch what a view a True Gentleman with awesome ideas.

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Private  - 

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Sandals Ochi Beach Resort: Amazing staff

This hotel needs the guest rooms to be updated as they are very worn.Bathroom mirrors so worn you thought they had a chronic bathroom fog on them. Lobby and restaurants were very current. Food was average at best at most restaurants. My favourite was the Sushi and Italian. Pools needed some tiles work . A no tip policy was strictly enforced but a totally different story when you arrive at the Sandals airport lounge. There the Sandals representative who escorts you to your bus to the resort [... read more]

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Peternone  - 

Verified Purchaser

Sandals Regency La Toc Golf Resort and Spa: very good hotel

food was excellent and service was very good. grounds were well maintained. staff were very friendly and helpful. bedroom was ok but bathroom was far too small. Breakfast at the Italian Restaurant was special, good food and a great view.

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Private  - 

Verified Purchaser

Sandals Ochi Beach Resort: Disappointing

This resort did not live up to the image I had of a Sandals resort. The grounds are beautiful and well kept. But the food was lackluster. The dishes rarely lived up to the menu descriptions. And there was such inconsistency. One day a dish would be somewhat palatable and the next poorly prepared. At times service was non-existent. At one pool, no staff circulated to take drink orders and when I asked a pool person, he responded that I should walk over and down the stairs to another pool t [... read more]

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Private  - 

Verified Purchaser

Sandals Ochi Beach Resort: Amazing resort

Sandals is a wonderful resort, food was spectacular and they ensure you are pleased with everything. Had a butler village room and was happy with the service of the butlers, you are treated to every possible thing you could think of. They go out of their way to make your stay memorable

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KMan  - 

Verified Purchaser

Sandals Royal Curacao: Sandals Royal Curaçao

Before I start on the vacation, I want to give some appreciation to our TripCentral rep, Beth. She is personable, professional and polite. She had been to the resort as an agent but told me SRC is her next vacation location. Our booking went very smoothly and Beth was able to confirm room availability through her ACVacations contact so we were able to secure our second choice. SRCuracao was our first trip to a Sandals resort as well as our first time to Curacao. The island is beautiful (we too [... read more]

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Clunk  - 

Verified Purchaser

Sandals Royal Plantation: Amazing service

Hotel and services was beyond words. Great ocean views grounds were well manicured. Not for people that want to party but if relaxing is what you want and expect world service then this is for you. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

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Private  - 

Verified Purchaser

Sandals Barbados: Just what we needed

After a very hectic year, we couldn't wait for a week of relaxation in the sun, and we weren't disappointed. This was our first visit to Barbados and we've been to five other Carribean islands over the years. The island is beautiful, the sandy beaches are clean and soft like flour, the ocean water was warm (but usually too rough to swim in or do any water sports). We weren't expecting the wind to be so strong all week or the water to be so rough, but we still enjoyed morning walks along the bea [... read more]

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Private  - 

Verified Purchaser

Sandals Ochi Beach Resort: Great time at Sandals Ochi

Beautiful grounds, awesome staff, good food. The first room we had was a bit run down and needed a reno. We mentioned this to the concierge and we were promptly moved to a renovated villa. The beach was gorgeous - a word of warning, take water shoes as the beach is very rocky and not kind to your feet.

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Chris B  - 

Verified Purchaser

Sandals Grenada: AMazing Resort

Sandals Grenada is a really great resort!. It is smaller, so you can stay anywhere on the site. 15 minutes max walk from one end to the other. 8 fantastic restaurants. Bucks steakhouse is fantastic, but be sure to set your reservations there as soon as you get there. Kimonos Japanese is a lively fun, food experience. The staff are very very friendly and helpful. The entertainment is not too loud, and usually shuts down by 11 pm, although there are places to get drinks until well into the am. [... read more]

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Private  - 

Verified Purchaser

Sandals Grande St Lucian: Great Resort!

This was a lovely resort that was easy to get around and very compact. Restaurants and pools were easy access. There was two things that prevent me from giving it a 5 star review. Firstly, every morning I had a really hard time finding a chair on the beach or at the pool. Even when I went to the pool very early (5:45 a.m.) the chairs were already saved, mostly by the butlers for their guests. More chairs are definitely required. The furniture is old, as is the refrigerators in the rooms. A  [... read more]

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Private  - 

Verified Purchaser

Sandals Grande Antigua: Above average stay, but All Inclusive is definitely not for us!

First all inclusive in 10 years and Sandals Grande Antigua has proven that we didn't miss much. "Caribbean Honeymoon Grande Luxe Poolside Walkout Room" (we were in the Oleander building) is dated; its bathroom lacks ventilation; and bathtub didn't drain well. 3 out of 4 times housekeeping never bothered to clean the bathtub. (We only requested for room to be done every second day and only the first day was done adequately.) Concierge made dinner reservation for us. They messed up our reserva [... read more]

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