Secrets Playa Blanca Costa Mujeres: Dream vacation

The hotel is beautiful right from the entrance and modern. It is easy to negotiate with most restaurants and facilities in the middle of the resort. Service was outstanding after an initial miss at check in (no champagne like other guests, just a sales pitch). Room was beautiful with a great view of the water and the resort from building 9. Lots of opportunities to enjoy the outside in the restaurants and bar. The food was excellent in all restaurants except the seaside grill. Italian and s [... read more]eafood restaurants were outstanding and service was exceptional. Great that you didn’t need a reservation for any except the hibachi. Loved the social pool with aquafit and the instructors ( entertainment team) were excellent. Fun and a great workout. Tried the jungle pool but very limited seating if you didnt rent a cabana. Shows at the rendezvous bar were very good and time at 8:30 was very convenient after a long day in the sun. Definitely will return. The staff is amazing. Red flags at the beach every day but the hotel can’t control the weather. Shout out to Antonio at the buffet, Seina and Taylor from the entertainment team.

Secrets Royal Beach: Beautiful resort

Everything was lovely. Staff were friendly, activities were great. Food, lots of variety. Cleanliness great. Rooms were great and amenities were filled. Entertainment was also great, and just overall atmosphere.

Secrets Puerto Los Cabos Golf & Spa Resort: Very nice resort

It truly is a beautiful resort... with wonderful landscaping and blooming flowers everywhere and adjacent to a golf course. I can see why so many events and weddings are held there (I think there were 4 that happened in the 7 days we were there). The staff are also absolutely fantastic. The only thing we didn't care for was the main pool music was quite loud and they seemed to play a lot of old 70's 80's music (and not the good stuff) for some reason... so definitely not the typical music yo [... read more]u get at resorts in Mexico. As such since we were lucky enough to have been upgraded to the Preferred Club, we spent most of our time at the smaller preferred pool where it was very quiet. If we didn't have this option, we would likely have just hung out at the west end of the main pool (opposite end from the swim-up bar) where it was quieter. Note: there are no chairs on the beach and even beach access is restricted due to the huge waves, so sitting down there isn't an option at this resort.

Secrets Tides Punta Cana: Excellent vacation

Such a beautiful, clean resort! Nice lay-out too so there isn't a ton of walking.We had a swim out, non-preferred room, which was located conveniently close to the swim up bar! Great lobby and theatre area for entertainment and overall, good service! In terms of the food, there's lots of options and variety! Our facorite ended up being Portifino.

Secrets Huatulco: Expected more

The front desk and lobby areas seemed to be clean and in good order. The elevators were slow, had dirty glass and in need of repairs. The tile in the pool need to be repaired. Maintenance worker was in the pool chipping out tiles. Raccoons attempted to jump on tables while we were eating supper. Our room was not in the condition it should be for a 5 star resort. Dirty tub, large caulking gaps with signs of mold showing. Sliding door for the balcony was very difficult to slide open and  [... read more]closed. The handle was loose. The mini fridge was leaking and must have been leaking for quite some time because the rust stains on the floor are signs of this. Inconsistent with the quality of the towels in the room. Had some that were thin and had frayed edges. Good for use as a cleaning rag.

Secrets Akumal Riviera Maya: Luxury Beyond Expectation

Thank you Nicole Deforest for organizing the most amazing vacation! Now for the review: this hotel goes above and beyond to ensure a luxurious vacation. The food was incredible, the grounds were spotless and lush and the employees were gracious and incredibly helpful. Antonio and José, the pool’s concierge did an incredible job of ensuring everyone at the main pool had a clean, fresh towel and shade. I loved the fact that there were no “chair wars” at the pool. Dinners were wonderful. T [... read more]he food at Portofino Restaurant was so delicious, we went back a couple of times. Live music entertained us while we dined. I should also mention that the resort’s restaurants were very diligent regarding food allergies. At each and every restaurant, my husband‘s anaphylactic allergy was noted on his profile. The nightly entertainment was wonderful and there were many choices. I can’t wait to go back!!

Secrets Playa Blanca Costa Mujeres: Best all inclusive in almost 50 years!

This resort is beautiful. The property layout is interesting and well done with lush greenery, subtle night time lighting and curving paths interspersed with fire pits surrounded by comfortable seating for sipping a high quality drink and gazing at the stars. The à la carte restaurants were mostly very good while the buffet at breakfast had choices for every palate. We chose the Preferred Club and enjoyed our building’s location near the beach and the stunning room plus the fabulous service from [... read more] our butlers, Gloria & Alfredo. They made us feel very special. The only downside was difficulty getting a poolside lounge over the Easter weekend due to the influx of travelers from Texas. After they left, it was much easier. A real highlight was our interactions with the incredible well trained staff. Their friendliness and enthusiasm are second to none. I would return in a heartbeat!

Secrets The Vine Cancun: GOOD RESORT

We enjoyed our stay at The Vine Cancun. The service was excellent; especially Malbel, she keeped our room spotless. Adrian at the Market Cafe understood what why service in important. Our Chef at our tasting table was amazing explaining every dish severed.

Secrets Playa Mujeres: only 4 star now

reno not complete pools are not segregated (quite to noisy) improved beach seaweed issue no included wine choices building concierge gone sports bar at Desires provides activity before disco time primary feature is golf

Secrets Aura Cozumel: Great location

The hotel is showing signs of being tired and in need of a refresh. The location is amazing, beautiful beach and great pools. The food is great in the restaurants. The buffet was great for breakfast but not a great variety at supper. As soon as we checked in and throughout our stay they tried to sell us the Hyatt vacation club. It got annoying!

Secrets Tulum Resort and Beach Club: Amazing experience

I stayed at Secrets Tulum for 7 days and 6 nights, and honestly, the experience was nothing short of amazing. From the moment I arrived, I felt welcomed. They greeted me with a warm smile, a hot towel, and a glass of champagne, which set the tone for the entire stay. The service throughout the resort was exceptional — the staff were incredibly attentive, always checking in to make sure I was okay and asking if I needed anything for my room. It never felt forced, just genuinely caring. What [... read more] really stood out to me was how the staff went above and beyond. The cooks and the team at Coco were especially memorable — they took the time to remember my order, even though I wasn’t there for very long. That level of attention made me feel valued and seen. Room service was also great — always on time and exactly what we needed. We did have one small issue during our stay, but Louis handled it so well. He made sure we felt heard and went out of his way to make it right, which I really appreciated. I went for my birthday, and they truly made it special. My door was decorated, and right at midnight, room service surprised us with a bottle of champagne and cake. It was such a thoughtful touch that made the whole experience unforgettable. If you’re looking for a romantic, relaxing getaway, this is definitely the resort for you. It’s peaceful, intimate, and perfect for couples. If you’re looking for a party vibe, this may not be the spot unless you’re coming with a group and bringing that energy yourself. The club is open until 1 AM, and while it can be quiet, the DJ is great and really plays based on the crowd’s vibe. Overall, I would absolutely return. The service, the atmosphere, and the attention to detail made this a 5-star experience for me.

Secrets Vallarta Bay: Stress Free Week

We had a wonderful vacation at Secrets. The food was probably the best I have ever experienced in an all inclusive resort. The service was definitely second to none. I would highly recommend paying this resort a visit. :)

Secrets Tides Punta Cana: Amazing! Amazing! Amazing!

The saying “You get what you pay for”? Certainly true for our stay at Secrets Tides in Punta Cana DR. Words cannot truly describe how our vacation was….so we’ll repeat what we said at the start,and at the end, of our stay at Secrets…AMAZING, AMAZING, AMAZING!!!!

Secrets Aura Cozumel: Overall a 3

The property is suffering from prolonged neglect and overall apathy when it comes to issues. We had changed from a pool view to an ocean view room to avoid crowds/noise at the main pool. Our room had a glimpse of the ocean, was directly in front of a noisy, active pool and right beside the speaker. Loud, thumping, bass from morning till just before dinner. We were forced to escape our swim out room and find a quiet place at a different pool to enjoy our days. Not worth the extra money we pa [... read more]id for the benefit of our own pool entry. Overall, the staff were friendly and accommodating. We were disappointed and confused on our 2nd night when we chose Bordeaux to celebrate my birthday. The waiter was not just frosty, but downright hostile from the start, well before we had even uttered a word. We were at a loss as we were friendly and happy (on vacation) so unsure why he appeared so angry. It was an uncomfortable and tension filled meal. Overall the meals were just ok, as though the staff were doing the best they could with subpar ingredients. Our room had an alarming and overwhelming amount of mold present and the musty smell was overpowering. Air conditioning unit made a constant racket. No blow dryer in the room when we arrived; 1st one a staff member brought did not work at all. Mini fridge was not functioning; finally had a replacement after 2 days; also didn’t work. Had to walk to the bar to grab water, soft drinks, etc. The beachfront is beautiful and many folks took advantage of the snorkelling right off the beach. I would say this property is definitely not the jewel in the Secrets crown, evidenced by the fact that the UVC timeshare folks don’t push hard at all. How can you sell timeshares when this is the level of property you’re promoting? I would say that the brand shouldn’t be advertising a beautiful experience if they are unwilling or unable to deliver. Expectations definitely not met.

Secrets St. Lucia Resort and Spa: Lovely Resort

Please don't pay attention to the naysayers who didn't like this resort! We were glad we put our faith in the positive reviews we read! This is not a brand new resort, but it has been quite extensively updated by Hyatt since they took it over. The grounds were lovely and lush with lots of floral hedges, trees and bushes. The beach although not very wide, is well kept and not rocky! You can wander out into the water easily, and it is a fair distance before it gets deep. Almost NO sargassum,  [... read more]and mostly very gentle waves. There are tons of loungers at the beach, however there are not enough palapas or umbrellas to provide shade for all guests, thus the need to get up early, around 5:30am, to get your choice of location! We were in room 355, a deluxe partial ocean view king room. It was not a preferred club room which we usually do select, however once we arrived we were happy we didn't pay the extra for one as there really was not a lot of extra value with it. Our room was a bit smaller than we had expected, and the hanging closet space was very limited, but the room overall was nice and was cleaned daily with towels and water refreshed daily. The restaurants were good overall, with our favorites being Morgan's Pier where the lamb shank and the beef bourguignon were our favorites, followed by the Seaside Grill for their shrimp and steak (steaks are much thinner than Canadian cuts though!) The biggest plus at the resort was definitely the staff - can't give them enough praise for their pleasantness and helpfulness, always smiling with a hello and have a great day!

Secrets Baby Beach Aruba: Amazing resort!!

Rooms are great, grounds are beautiful and well keep,the food is so good,we ate at every restaurant and never had a bad meal,beach is a 2 minute walk and is gorgeous, snorkeling was great,gotta walk down to the boat and float down the chute,so many fish,pools are huge and no problem getting loungers.The staff is so good from the maids to the bartenders,all super friendly. I will be back very soon,cheers!!

Secrets Aura Cozumel: Great time!

Food was delicious and Wendy and Lucy were fantastic at getting everyone motivated for daily activities. Beach is lovely, however rocky in spots when entering the water. Our room was great, as we went with the preferred package.

Secrets Tides Punta Cana: Amazing Resort

Was a great vacation with friends. Resort was beautiful, rooms were spacious & modern, food was great, and staff treated you amazingly. I would highly recommend coming here. Thanks for booking it Louise!

Secrets Royal Beach: One word - EXCELENTE !

Just an overall amazing experience that exceeded our expectations. Quality of the food, level of service, amenities all exceptional! Although the Resort was near capacity, we never had to wait for service or to be seated at a restaurant. Beach and pool areas were exceptional and always clean.

Secrets Tides Punta Cana: Secrets Tides.

Beautiful hotel. Rooms were spacious and new. Beach was awesome. Could walk in either direction for hours. Food was a 8/10. There was room for improvement on choice and service. As compared to other secrets resorts. But I would definitely recommend the resort. Try to book preferred. Rooms they are closer to the beach.