Unique Resort

We stayed at the resort for one week last month in October and I must say the resort itself is beautiful and very small. It seems like one is living in a tropical paradise surrounded by lush greenery. Each suite has lots of trees planted around, so there is lots of privacy. Some of the suites are in need of updating as we found the shower didn't work properly. We had to have our room changed twice and ultimately they gave us one of their best suite - it was nice and clean. The food was a bi [... read more]t cold for our pallet when it came to the buffet. I found the variety was not there as we had expected in terms of seafood. Most of the staff were very friendly and helpful. The bug sprays don't work there and I ended up with mosquito bites which still haven't healed. The beach grill was a great place to eat lunch, and the beach was beautiful indeed. Anyone you wants to experience a unique resort should go there.

A bit of paradise

This hotel is something very different. Cabins in the jungle garden...Listening to tree frogs all night. Small enough where you get to know all the wonderful friendly staff. And a lot of new friends as well. Food is good. Entertainment nightly. The beach is clean and water so clear and calm. Just get on a floatie and you're in paradise. If you are tired of the big resorts this is definitely the place for you. We will be back.

Best place ever!

We loved the amazing grounds,and tree top rooms in a tropical setting. The service was the best we have ever experienced in an all of our travels and we travel a lot! The food although there weren’t a lot of choices was amazing and was always fresh. The beach and sunsets were beyond belief. We are definitely going to return there.

Tranquil service oriented resort

We were amazed by the untouched beauty of the property. Service from the moment went beyond anything any of our group had experienced previously. The food was some of the best we’ve experienced at an all inclusive. We travel to the Caribbean and Mexico 2 to 3 times a year and have stayed at many 5 star resorts. This one beats them all. The only negative I’ll mention is Air Transat. 6 hour Flight delay on departure due to mechanical and no food available on the return. Very poor communication [... read more] from them as well. Won’t make the Air Transat mistake again. The resort and the Negril beach in front of it are absolutely the best. No one could ask for more.

Famaica

The staff and management treat you like family. Always at home @ SATP. Nothing like it anywhere, if beach living in the Caribbean is how you want to relax and unwind than this is the place for you! It is small and intimate surrounded by nature.

Quaint but elegant resort

The resort itself was clean ,comfortable,and not overcrowded . The beach area was private, with h a beautiful sandy beach with lots of shade! A bar and a grill,area, although the cook was somewhat slow, causing a bit of a wait for your orders. While on the resort itself there was a different menu every night, the food and desert choices where good and very tasty. The staff was very friendly and helpful. The only real complaint is the main roadway runs between the resort itself and the beach. Yo [... read more]u could hear the local traffic speeding by , because some of the rooms are right olong the fence line .

Amazing, amazing, amazing resort!!!

We had a fabulous time! The hotel was very clean, the staff were all very friendly and helpful. They made you feel like part of their family. The food was delicious. We were able to enjoy the chef's a la carte restaurant and the meal was fabulous! We loved our treehouse room it was kept very clean and the grounds were beautiful. The beach was beautiful we enjoyed the white sand and beautiful swimming area. There was always plenty of lawn chairs. The beach staff were all very friendly and helpf [... read more]ul. We would recommend this resort to everyone and already have. The tours arranged through were all very informative and fun. The drivers we had were all great.

Amazing low key and relaxing resort!

Sunset at the palms is an amazing resort for couples. Rooms: Treehouse style rooms. Large and comfortable. Food: Better than most resorts. Also have Jamaican cuisine to try, which was wonderful. Pool: Small but clean. There is no loud music or activities. Total relaxation and a great place to socialize. Beach: Across the street. Maybe a 3 minute walk (no big deal). Clean and beautiful with quite a few water sports included. BBQ at the beach every day. There is a market and the vend [... read more]ors are very pushy, but you can avoid that area easily. Staff: AMAZING! I can't even describe how accommodating and friendly the staff were at this resort. We met so many people who have returned to this resort over and over again. I understand why and cannot wait to return :)

Stunning

We loved Sunset at The Palms.This was our 4th visit .We love the quiet ,the staff,the beautiful flowers,the food ,the beach and I could go on and on. It's not your party resort .It's your "I need a quiet holiday "resort. We will continue to go back as often as we can.

Nice place

The people working at the resort were happy to help with any requests. The beach was cleaned up quickly compared with adjacent properties after a storm. Beach staff were great. Nice and private area with few disturbances.

Beautiful!!!!!

This was a beautiful spot for our first time to Jamaica would definitely stay here again, very clean just perfect size loved the balcony with our own little day bed, had an amazing time and food was excellent, everyone we met was lovely and very kind and helpful!!!! Beach was well kept and felt very safe having the life guards and security there, and was so nice to have the grill there for our lunch, hamburgers were delicious,

Best Resort I've ever been to

This is a small resort on a plantation like property. It was my second visit to this resort and I will be going back a third time for sure. The grounds are amazing , for an all-inclusive, the food is way above the usual all inclusive type menu. The accommodations are clean, comfortable and authentic Jamaican style. The staff are all friendly and very helpful. It was all very relaxing and comfortable. No line ups for anything. You have to experience it to really appreciate how unique it is.

Sunset at the palms

Everything was great not to far not any line ups staff pleasant and helpful enjoyed the walkways with the greenery entertainment could have been better but not terrible we have already passed on our experience to others in a positive way

Extraordinary resort

Upon arrival, you will be greeted with smiling happy staff and swifter into paradise. Beautiful gardens surround the rooms, dining areas and pool. Enjoy dinner under the stars with local entertainment and delicious Jamaican specialities as well as international food. Very relaxing atmosphere. The beach across the street is the nicest I have ever seen. 10+++ all around. I would highly recommend for couples who want a relaxing couples only result filled with nice surprises, lovely people a [... read more]nd serene surroundings.

Lovely Vacation

Sunset at the Palms is a very nice hotel. It is quiet, clean, and the grounds are beautiful. The cottages are lovely. The nature is very neat but if you are sensitive to noise at night, bring earplugs. The tree frogs are loud. The food and drinks were great. Great Selection. Staff was extremely friendly.

Wonderful!

Friendly service, beautiful rooms, great jerk chicken hut at beach. Food and restaurant booking system could be improved, but lots of variety at buffet. Only problem with room was there was no bathroom door.

Paradise found!

Once again Sunset at the Palms provided us a holiday of pure relaxation and fun. This was our third trip to the Palms and it just seems to get better every time! The raised cottages are one of the reasons we return. The lush vegetation is well maintained and there are birds everywhere! The head gardener, Shorty, and his crew do a spectacular job on the gardens! The staff at Sunset are the icing on the cake with friendliness and dedication to making you feel at home. The buffet is not huge but al [... read more]l the food fresh and very well prepared. The alacarte restaurant food was excellent . The hotel had a Halloween party and did a most excellent job with decoration and costumes! Overall our trip was once again a 5 out of 5

Great small resort

This is a beautiful small resort. The service is very good, the rooms are updated and clean and the grounds are well kept. The food was OK, it could use a bit more variety such as seafood (no lobster was offered). We were treated to a BBQ on the beach complete with bonfire and a live band one night. I would say the only downsides are having to cross a busy road to go to the beach, getting constantly hassled while waking on the beach and the resort's treatment of one particular couple as VIP and  [... read more]no one else on the resort while we were there. It made everyone, including us, a bit uncomfortable. Overall, this is great small resort.

Small and intimate resort - great staff.

Rooms were spacious, private and beautiful balconies to relax on. Grounds were always kept clean. The walk across the road to the beach was not an issue - a short walk. Beach was beautiful, kept clean, beach staff were always helpful. Beach grill was fabulous for lunchtime meal - lots of choices. The sand flies were the only negative point of this beach/resort. The staff realizes this is an issue and willing to give you cream for those awful itchy bites!

Sooooo Relaxing......

My wife and I enjoyed the SATP so much. The food was incredible, even the buffet, the grounds are lush and beautiful, but the best part has to be the staff and the wonderful service that gives you complete relaxation.