Great trip!

We overall enjoyed our stay at Jewell's Dunn River. The food was amazinly delishes and they worked hard to prepare multiple outdoor supper venues throughout the week, all of which were very tasty. The drinks were very good. The grounds are well kept and great. Although small, the beach was good. The pools and hot tub was good too. We booked an oceanview and the first room they put us in was on the 2nd floor and overlooked all the piping and stuff from the other building. It was a terrible vi [... read more]ew and a garden view would have been much better. They did move us the next day and the next room had a great view. The staff were all hard working but lots were not overly friendly. (a couple were amazing tho) Where I found it lacked the most was entertainment at night.... the disco started at 11 pm, which, after a day of drinks and sun was too late for us. Most nights there was no entertainment around. When there was, it was in this room with a stage, and had like 20 people in there. Lots of the entertainment involved the crowd, which I didnt love. Some people got dragged to participate, just to be made fun of by the entertainment staff. Didnt care for it. Also, the bus ride from the airport to the resort took a whole 3 hours.

Once we were able to switch from the main building to the Emerald Laui

Once we were able to switch our room from the main building to the Emerald Laui ..we were happy. It is the garden view and it is lush green and feels like you are in Jamaica and not tge US. As far as food ..the Carraibean food is the best thing to rat there. The staff were friendly and helpful but seemed stressed due to the takeover that occured while we stayed there. The beach was clean and beautiful but not enough space to walk around. Yet we totally enjoyed the ocean. As far as the ambiance.. [... read more]it could be better..better music, less shouting in microphones and some relaxing entertainment. Overall for the price of this resort it was good.

Loved it, going back

We were really impressed with this resort. Friendly staff, great food, lots of activities if you choose to participate. We had a Lanai room which was literally 50-100 feet to everything. We are definitely going back. Having a Sunwing rep at our resort was really helpful. Thank you Carole (Trip Central Sudbury) for your recommendation. Unfortunately due to weather, we were delayed leaving 6 hours which meant arriving at midnight. We missed dinner and activities as a result. We feel Sungwing's co [... read more]mpensation was not adequate considering what we missed. Thank you for your hospitality Jewel Dunn's River Resort.

Wonderful Resort!

This is a smaller resort with a true tropical feel. The grounds were lush and very well maintained. Beach is on the smaller side but beautiful and there were always chairs available. Food was good and drinks were great! The only negative is that it was often a bit of a wait to be served at the bar. I think this was more of an understaffed issue rather than customer service. Hotel staff were all very friendly and accommodating.

Amazing time

WE had a great time. This is not our first time to Jamaica. We would definitely recommend JDR if you wish a small all adult resort only. The staff at the hotel were very friendly from the time of arrival to departure. The hotel and grounds are very clean. We ate at all the restaurants (Aquamarina, Jade Samurai, Moonstone, Platinum, Coral Reef, and Court Jesters Pizza). The food was amazing, Gregory and his team from the Aquamarina Beer Bar & Grill served the BEST cheese burgers. The b [... read more]artenders were amazing they made the best BBC, margarita and brandy alexanders (plus the beer was good) The entertainment crew were very friendly and funny. Played some golf on the property (BW Golf Classic in Jamaica)

Amazing time

WE had a great time. This is not our first time to Jamaica. We would definitely recommend JDR if you wish a small all adult resort only. The staff at the hotel were very friendly from the time of arrival to departure. The hotel and grounds are very clean. We ate at all the restaurants (Aquamarina, Jade Samurai, Moonstone, Platinum, Coral Reef, and Court Jesters Pizza). The food was amazing, Gregory and his team from the Aquamarina Beer Bar & Grill served the BEST cheese burgers. The ba [... read more]rtenders were amazing they made the best BBC, margarita and brandy alexanders (plus the beer was good) The entertainment crew were very friendly and funny. Played some golf on the property (BW Golf Classic in Jamaica)

Awesome Vacation!

We just got back from JDR and we had a fantastic time. We had a group of 14 and the resort size was perfect, we could always find each other. If you like to drink from a straw bring your own, if you like to float in the pool bring your own floaty. Wifi was not a big deal for us as we wanted to unplug for the week. Water pressure in our Saphire Oceanview room was fine. Food was great, make sure you get a cheeseburger from the grill........so good! Beach is a little short for taking strolls along  [... read more]the veahch but the sand and ocean were awesome. All staff were friendly and the Entertainment team was really interactive. Evening events were a ton of fun. We would definetly go back. Respect!

Resort and Staff Are Great But

My wife and I are seniors and we decided this year to give Jewel Dunns River a try so we booked two weeks . On arrival everything was what was expected of a first class Hotel The one problem we ran across was MUSIC choices and VOLUMES we asked several times to tone down also to give a better mix however we we nor successful it got so bad that we spoke with the Hotel Manager she was very helpful but could do little to change the problem . We advised we were not about to spend another week listeni [... read more]ng to loud unintelligible music (noise) we asked to be moved to another Hotel . It ended up that we moved on the Sat over to Jewel Paradise Cove it proved a lot better set up . The MC's in charge of music took requests and had a better mix . Conclusion if your Seniors looking for peace and quite this is not the Jewel Dunns River is not the best choice .

Lovely resort

The resort was lovely. The people were very friendly and went out of their way. The food was good, but we were disappointed they closed the buffet a few nights, and we didn't like the 7 course meal that substituted the buffet. It was called dining under the stars. All in all it was an awesome stay and we will definitely be back! Very good massages and service. The beach was amazing, as well as the entertainment.

Great resort

Great food friendly staff smoking is only permitted in 2 areas away from everything which was an inconvenience. Entertainment was quite boring. Was like a nursing home pace. Resort next door was pumping

Let me help narrow it down, choose this place!

Hotel surpassed our expectations. Everything was very close by. Food was excellent, not alot of variety, however, the dishes were so good that we didn't need any more variety. Has 24 hr food, 24 hr gym. We had a king size bed, mini fridge stocked with actual Coke ( not Pepsi), strong shower pressure. Customer service world class. Very chill vibes.

Early anniversay vacation Sept 2018

Bus ride around 1hr45min well worth it !! Greeted with cold towel and cold drink. Check-in was fast ,we upgraded our room that was done smoothly By Tia. You get a activity bulletin everyday check it for events and Restaurant hours. Jade Samurai resto is the only one you have to make reservations for .All restos are good. Pools are great. Beach is awesome, clean sand, no seaweed clear water. Events: Honeymoon Anniversary cocktail, Jamaican street dance , Managers cocktail reception, Beach part [... read more]y, Dinning under the Stars, Beach Dinner and dancing, Bling disco every night. All staff are friendly greeting you with a smile, Wagwon, from the heart !!! Special mention to Entertainment crew was fabulous (The Mayor Jason ,Cheeke, Tenesia, Monique, Romario, Crazy Cathy , Gregory, Brandon ) do an incredible job setting up events at pool ,beach , court jester. full of energy dancing, and getting people involved, they deserve a raise !!! Pool Bartenders: Oneil, Garnet, Jamar. Pool waiter Eric Thanks for your great service !!! I hope they will all be there when we return !!! Best vacation we had .

Beautiful resort/bad for stealing

The hotel is beautiful and well maintained, the food selection isn’t the greatest but our biggest issue was theft, we had a couple items stolen off our pool chairs on two separate occasions. Not much for night activities either, everything wrapped up between 7pm-8pm at the latest.

Amazing service

The staff of this resourt were really accomodating and friendly. The resort was clean and well kept. The restaurants had a nice and sofisticated atmosphere. The WiFi needs improvement since it only works in the lobby of the hotel. I know that reggae is the predominant music in Jamaica but I would have like a salsa,bachata, merenge night since we love to dance. Overall a great resourt. I would recommended or go back.

Very nice resort spotless ❤️

Food was good, rooms were nice. Resort size was just right for us not too large. Plenty to do, wished I had booked longer then just 7 days. Friendly staff. Loved the Bob Marley cocktail. Nightly entertainment was great. Had a great dinner on the pier watching the sunset.

Great resort

Enjoyed our stay at Dunn's river resort. The place was spotless.The staff were very personable, helpful and friendly. Lots to do if you want. No staff bugging you to join activities if you preferred to just chill. Food was the best. Been to many resorts over the years, only once have we had food this good. Rooms were adequate and like the resort itself spotless. En-suite was a little tight but served its purpose. Beach is small but very clean. Bed was very comfortable. Resort nice and compact no [... read more]t alot of walking to anywhere on the resort. Will definitely be back.

Not a 5 star but it grows on you

This resort is definitely not a 5 star resort and is in need of a serious face lift. We stayed in the diamond building in a premier room on the first floor that was directly beside the elevator. Although the room was clean and adequate, I could hear the elevator going up and down constantly which did prevent me from having a decent night's sleep most nights. The balcony looked over the roof of the main floor which was an eyesore. I would highly recommend requesting an oceanfront room in this bui [... read more]lding on a higher floor away from the elevator. The buffet was subpar at this resort but it has a great pizza place and grill where you can get jerk chicken, burgers and sandwiches from noon until late. The a la carte restaurants were all great and we highly recommend these over visiting the buffet. You only require a reservation for the hibachi restaurant. The beach at the resort is very small and half of it is quite pebbly. It would have been nice if they took some time to clear the pebbles away. There are many non motorized water activities to do and the hotel has lots of activities like pool, ping pong and darts around the grounds which we enjoyed. The service at the bar can be slow but the drinks are tasty and strong. I would have given a better review had the hotel offered to move us to a better room after we complained to them and the sunwing rep as the lack of sleep from the constant sound of the elevator did not provide a restful vacation. My fiancee proposed as well the second night we were there and this was not recognized by the hotel either other than the staff at the Italian restaurant. It would have been nice if they made a bit more of an effort to make this event a little more special for us.

Great Resort

The Hotel was very clean and well maintained. I found the service particularly friendly , prompt , and helpful . The attention to the grounds was on a daily basis and constant, so they was always clean and tidy . The food was varied and good.

Very Good Adults Only Resort

Pros: Very friendly accommodating staff. Clean comfortable rooms. Excellent food with good variety. No long waits for seating Bar drinks were good with lots of choices Entertainment was acceptable. As this isn't a large resort we found we were able to connect better with the staff and enjoy the amenities without long waits for service. Cons: Beach is small but due to the smaller size of the resort we were always able to get lounge chairs and prompt service from the waiters. Resort a [... read more]dvertises a pitch & put 9 hole golf course. This is a joke as it doesn't look like it's been maintained properly since Sandals moved on 10 years ago! Its basically a lawn with overgrown greens and weedy sand-less bunkers, not playable.

Great vacation

The resort is small and very compact. Everything is a short walk away. All the staff were very helpful and eager to please. If you like taking long walks on the beach then this resort is not for you. It is perfect for lounging and enjoying the turquoise waters.