Amazing resort!

Food was excellent! Service was excellent. Activities were great. I had fun. I liked the slide in the pool but next time wouldn’t focus on a hotel with a water park only because I have mobility issues. Although it was very fun. U don’t even have to leave the resort because there’s so much to eat, drink and do. Close to airport. It was great there.

Another great holiday at this resort!

Great hotel with lovely grounds and amazing facilities. Food in all restaurants top quality but we especially love the golf club restaurant. Staff are so accommodating and friendly. Arlene in the golf club restaurant is such an asset to the resort. Thanks! We will be back!

Beautiful 5 star resort

The Hilton Rose Hall is a beautiful family, couple and friends resort. They have amazing staffs and everyone is so kind and attentive. The food was delicious and so was the entertainment at night. I have zero complains about this resort ; my friend and I really enjoyed our stay at the Hilton Rose Hall.

Worth every penny!

A group of 10 of us vacationed at this resort and had an amazing time. With a mix of adults, kids and babies, there was something for everyone and we truly all had the best time. The service, food and overall resort was impeccable! My husband and I’s last trip was our honeymoon at a Sandals and we can honestly say that the service and food at the Hilton was at par!

Outstanding resort!!!!

We just recently got back from our vacation at the Hilton Rose hall resort in Jamaica Montego Bay. I cannot emphasize the outstanding service that we got from the people working at the resort. They were all extremely friendly and were always asking if we needed anything else or what they could do to make our stay better. The resort was clean and the food was amazing !!! I can’t describe the amazing time we had one of the best places I’ve visited to date!!!

Second time back to this great resort!

Returned as a group with 3 newcomers to this resort because we had such a good vacation there the first time around. Absolutely love the facilities, food & especially the friendly, helpful staff. Best lazy river ever with pool bar & hot tubs & only resort we've been to that allows night swimming in the main pool! The jerk chicken & pork hut & hotel & beach coffee bars with fresh baked cookies are such a bonus. Staff even deliver drinks & snacks to the beach areas & always with a warm Jamaican sm [... read more]ile! My only suggestion would be to purchase more inner tubes for the lazy river as this time around there weren't as many.

Great time with Great friends

We stayed here for the second time Nov 3. Have traveled several times to the Caribbean and many rimes to Jamaica. This is a good resort depending on what you are looking for. No complaints about the food very good and lots of variety. Staff is amazing and definitely go the extra mile. They have a great coffee shop as well. The resort has a lazy river as well as 2 hot tubs and a water slide. As you can imagine it comes with a lot of children. The beach is small but swimmable. The beds are great [... read more] however the rooms are just average and there are only 2 slow elevators to get you up to your room or down to the lobby. Overall it was an average Hotel for a good price. Nothing too bad to say about it. But we travelled with a group so it was more about the company than the accommodations.

Wonderful vacation

The Rose Hall Hilton did not disappoint. It was obvious that every effort was being made to present the resort as an outstanding vacation destination. The setting was beautiful, the rooms were nicely decorated, spacious and clean. All public areas were well maintained, food was excellent and offered good variety. We really appreciated the theme days/nights and the high quality of the entertainment. The customer service was exceptional. Everyone - from front desk to servers - went over a [... read more]nd above to welcome us and to make our stay an enjoyable one.

Just as amazing as the first time

This resort truly does have the whole package for families. All of our requests were accommodated, food was fantastic, service was exceptional. We traveled with friends of ours and their children as well and we already cannot wait to go back. Rooms: Simple, clean. We stayed on the ground floor and had a walkout room which was so convenient to have as we were one minute from the waterpark ,buffet and spa. Restaurants: BBQ was delicious, Mangos and seaside both had great options for lunch, we  [... read more]booked two a la cartes and the italian was pretty good and three palms was alright ( the food and atmosphere seemed kind bland ). Beach: Private, lots of lounge chairs, small but perfect for small kids. Waterpark: So much fun. We had the best time and would recommend this resort to any family looking for a vacation with their kids.

Amazing Resort with Best Food and Service

The staff and chefs are superior. food was excellent and the service and extra mile that everyone goes to please customers was fantastic. One manager arranged a private lunch for our big group of 11 just to make us happy as our flight was delayed and did not get to use the resort on the first day. That is considered superior customer service as this was not the hotel's fault but they wanted us to be happy while we stayed there.

Fun resort.. excellent family vacation spot

Resort was nice and convenient for us we were on main floor so easy access to lobby, restaurants etc. Food was great especially the jerk hut! And staff was friendly. Shows were ok. The rooms were ok. Only issues we would encounter was they only leave a couple of bottles of water in room we had to call everyday for water and towels. They were never replenished with what was used. Other than that nice family vacation

Great holiday

This was the best all inclusive we have been to. Great location, facilities and grounds excellent and the restaurants were exceptional. Lovely staff who could not do enough for you. We would certainly go back for a family holiday

Great resort

Very safe, lots to do, friendly staff, lots of variety in food/restaurant choices. Close proximity to airport. Lazy river and water slide were great to have. Pools & Grounds very clean. Very hard working staff. Interesting location with Rose Hall mansion and old ruins of the sugar plantation aqueduct nearby.

Amazing Resort!!

Our family of six just returned from a wonderful week at the Hilton Rose Hall Resort. We were very impressed with the kindness and attentiveness of staff, cleanliness of the rooms and public areas and quality of the dining options. We thoroughly enjoyed the large beach, pools and water park as well. With so many activities offered, our kids (aged 15,18,21 and 22) were always busy and entertained. We all really look forward to returning to Jamaica and this resort again!!!

Amazing resort

Great resort well maintained very clean but lack of entertainment around the pool not alot of entertainers to keep you busy all day and night but very nice people and excellent service by all employees and food was ok

Nice Resort

Good service. Good food especially on Jamaica night. The buffet was a little repetitive and didn't have a large variety of items for children. Entertainment was average. I think it is best to go when the price is cheap. The beach was rocky and had seaweed. Lazy river was great. Pool and lazy river were well supervised. Kid friendly resort. Safe for kids to roam by themselves which is a plus. Overall, we had a great time there and enjoyed ourselves.

Hilton never disappoints!

Another amazing stay at the Hilton Rose Hall! We travelled with 2 other families and they were very accommodating with ensuring we had rooms next to each other. All the staff were incredible and the kids LOVED the kids club. They had so much fun there we had to convince them to leave. It would be great to have options for kids in the evening so parents can have some time but overall great programming. Food was amazing, lazy river and pools were wonderful. Its a smaller resort so you aren't f [... read more]ighting for loungers or towels each morning. This is our second time here and we enjoyed.

Beautiful Resort

Overall, we were very pleased with this resort, and will definitely go back again. Transfers to and from the airport and check-in were very good. The room was a standard hotel room, a little wear and tear showing, but very clean. The air conditioning worked great throughout the hotel. The buffet was very good, offering many choices. If you couldn't find anything to eat on this buffet, you are way too fussy. The grounds are very well manicured, lots of things to keep kids busy: waterslides, tubin [... read more]g down a lazy river, and other activities for a fee (parasailing, catamaran, etc). The drinks were very good and they did not skimp on the alcohol. There is a great coffee shop to get your early morning fix, with baked goods available to snack on. In the coffee shop, there are 4 computers available to print your airline boarding passes to come home. We had a couple of small things that concerned us. We had been advised to book the restaurants about a week before we got there, so we booked the Luna and got confirmation that we had our reservation. On the night of our reservation, we arrived at the restaurant only to find it 'closed' for the evening. When we enquired about our reservation, we were told they switched us to the Three Palms. When we asked if they had tried to contact us, we did not receive any sort of explanation. By the way, we would have had to take a shuttle to the Three Palms, which would have involved some planning had we known about the change of restaurants. That was disappointing and frustrating. Make sure you confirm with the concierge any reservations you have made in case they've done a switch-a-roo on you. The other thing I was expecting was a daily cleaning of our room like in most hotels, but here the room cleaning did not happen until two days after we arrived. Not that we needed much, but our garbage cans were full and we were running out of toilet paper. However, the bar fridge got replenished daily. All in all, a lovely place to spend a vacation but little inconveniences that you would not expect from the brand 'Hilton'.

Great Family Resort!

The rooms were good, and service was very good. The food overall was OK. The best part of this resort was the water park for kids and grounds! The kids club was nice too. The kids had a blast. The pool was good but not a lot of shaded seats. The cabanas were all very pricey and many things were extra. A good number of food selections but not late at night.

Loved Our Stay

From our arrival to departure, the hotel and staff were amazing! Food was excellent, service in the restaurants was fabulous, and staff during the day were attentive and very friendly. Thea atmosphere of the hotel is very much catered to families. Entertainment was well organized and even with some rainy days, staff worked to change schedules and entertain as best as possible. The resort was well laid out and easy to maneuver. Beach was well maintained and chairs were plentiful. Pools, wa [... read more]ter slides, and lazy river we well kept and always functional. Staff were very watchful of the weather and would not allow us in the water if thunder/lightening began. Safety appeared to be a top priority. Rooms and grounds were kept very clean. Transportation to the resort was quick (approx 10 mins from airport) and well organized. We would recommend this resort to anyone visiting Jamaica and will be visiting again :D!