Amazing resort!

This was our first time at an all inclusive resort and our first time in DR. 33F, 27F and 44M. It was myself, my boyfriend and my sister.This was so over the top amazing, the entertainment in particular, Gerston, Pedrito and others who's names escape me really made sure everyone had the opportunity to get up, dance, play and have fun. The wait staff were also so so nice and accommodating, shout out to Marcos! The food was great, no reservations needed. Things were always kept clean and available [... read more]. Be warned they clean rooms twice a day. Morning and evening until 11pm. So if you don't want to be interrupted make sure your do no disturb sign is up! Haha. It's adults only, a lot of elderly people BUT there is still a good amount of young adults to hang with. Also the RIU parties are LIT! Enjoyed very much. Will be back every year if I can.

Great Resort !!

This is my 5th time at this resort and really enjoy everything about it. The only thing is the air conditioning is terrible everytime i go. I always go to the front desk and they send somebody up to try and fix it and no results. Other then tgat the pool is great , staff is on top of things and i always enjoy the food. The grounds are well kept. I know there doing renivations in the new year and will looking forward to my next visit to tge Riu Macoa.

Wonderful

Everything was great Rooms are a bit outdated Our internet on our tv stopped working halfway into our stay and nobody could fix it Although they gave it a good try Otherwise happy with everything I was really disappointed with Sunwing Airline Having to transfer to another terminal was a pain

Lovely resort

The resort is up and running again. The staff are working diligently to impress their guests with amazing meals and impeccably kept rooms and gardens. Service was great except for the daily bar cart room service which was very hit and miss. During our two week stay we received service only on three occasions, after we spoke with the front desk attendants. We had to go to the front desk each day, other than the three when we received replenishment, to obtain bottles of water. All other  [... read more]aspects of our two week stay were excellent. The beach was amazing and the pools were beautiful and kept very clean.

Second time there and will be back again!

This resort is amazing! The grounds are well kept and the facility is constantly being cleaned by staff. The food quality and selection is great. The staff are very friendly and helpful. The beach is amazing, except when we were there it was windy and therefore there was more seaweed being swept on shore, but once you got through it the water was wonderful. These people who work in the resort work very long hours, something I'm sure most people wouldn't do and I'm very disappointed that some  [... read more]guests don't leave a tip at the end of their meals. I understand that tips are included, but if you can't afford a dollar or two after you dinner you shouldn't be going there. We will definitely be coming back to this beautiful resort. It was awesome!!

Friendly staff

Food was good, lots of variety . The only restaurant not worth trying was the Japanese, from the food to the service the experience was horrible . Grounds were well kept , beach was beautiful and the entertainment staff were super nice and friendly . Overall it was a good experience .

Truly a great resort

This adult resort is truly a 4 Star resort. Friendly and very helpful staff. Great facilities. Clean well appointed rooms. Good variety of food, beautiful beach and large pool. Plenty of lounge chairs by the pool and on the beach. Close to the airport. Being a non smoker I would like to see designated smoking areas.

Loved it!

I’d read a few mixed reviews on this resort... glad I didn’t listen! Loved my room, it was an upgraded junior suite with a jacuzzi tub, it was comfortable and clean and cool! The food at the buffet was good, plentiful, and a lot of variety. I went to one a la carte restaurant, and found the buffet to be just as good , if not better. The staff were plentiful and pleasant. No complaints there! The beach was beautiful with plenty of chairs, even if you showed up late. The pools were clean and t [... read more]here were always chairs available there as well, you might have to look a little harder for them. There were a few vendors who patrolled the beach, but did not bother you if you showed no interest. I would recommend this resort in a heartbeat! I found the clientele averaged about 50-55 years old. I wouldn’t hesitate in returning.

Excellent resort!

Loved our stay at the RIU Palace Macao. Best beach ever with never ending white sand. Excellent service and great succulent food! Never had to wait for specialty restaurants. No need to wake up early to reserve loungers, they have plenty around pools and beach area. Loved it and will return!

Great vacation spot

My husband and I really enjoyed the resort and its offerings. Very clean rooms and surroundings. We particularly enjoy the buffet since it offered a variety of foods. Although they had several restaurants that you could go without reservations, we preferred the food at the buffet. Beaches are very nice and clean. Staff is very friendly. We also have very fond memories of Yoanna, at the front desk. She was so helpful and welcoming, actually they were all so nice and welcoming. They only [... read more] drawback I would have is that this hotel would need renovations since it's dated and they would need to keep up with all the newer hotels in that region. All in all it was a great vacation.

Terrific resort

Very clean inside, well maintained grounds outside, pools and beach area. Dining service can be improved. Servers should be thought that their first and foremost job is to serve the guests. Tips would come as a bonus not as an expectation first. Same as house cleaning. I generously tipped everyone, especially housekeeping because they work very hard. I observed this behaviour among some younger servers in dining areas. Reception service is extremely high and accommodating. Very pleased with r [... read more]eception.

Amazing Resort is so true thank you.

This was a fantastic resort for a holiday and would go back many more times.The people took care of all your needs and where very well liked by all. The property was very clean,the pools were clean and warm the food was to die for fantastic variety every meal time,the beach was very clean and the ocean was nice and warm.The nightly entertainment was first class great shows.I would recommend this resort to any family and friends to go there. I would love to thank my fantastic rep Lisa Shelley Ans [... read more]ill from Trip Central Dundas who recommended this resort. Lisa Shelley has taken care of my vacations for more than twenty years and shes the best.

Awesome Vacation spot!

The Riu Palace Macao is a lovely Adults Only resort. The grounds and properties are well maintained. The Animation (recreation) staff are exceptional. Participated in stretching and water aerobics daily. The beach area is lovely. Food at the buffet was awesome! All staff extremely friendly and accommodating.

Smaller than a typical RIU but packs a punch!

Having been to a number of RIU properties in the past we decided to try a more intimate site. Great decision! Perfect size for a relaxing holiday with all the RIU amenities we love. The staff were great and welcoming.

Nice place for people fifty plus.

We liked everything about the hotel complex but the room. That was our fault. We booked standard room and got a postage stamp room with a small double bed and the room was at the farthest corner of the resort from everything. I should have gone for upgraded room.

Fantastic Resort

This is our second time at Riu Palace Macao and will go back next year. The properly is very clean, the rooms are very neat and clean. No complaints about the food and THE STAFF ARE VERY VERY FRIENDLY. The group age is between 45 to 75 approximately and maybe a hand full of young adults. The entertainment during the day and night is fantastic.

Absolutely Beautiful

The Riu Palace Macao is a beautiful hotel, from your first glimpse of the open and airy lobby until you reach your room and the views from your very private veranda. The Front Desk staff are very nice and informative and will help you with every inquiry and problem you may have during your stay. This is where you will ask for water for your room if you find there is none in your fridge. This is a quieter resort than what we are accustomed to staying at, which we really enjoyed. The shows i [... read more]n the evening are in an area that is away from the hotel far enough as to not keep you up at night if you aren't interested in being a participant. There are some activities going on around the pool during the day that you can join into and enjoy if you wish. The hotel has four a la carte dining rooms that you do not need to make a reservation at, as well as the buffet area. The food was very good at every place that we ate at during our stay. We didn't get to the steak house as it was always very full and lots of people waiting for a table, so I'm going to assume that the food is excellent there as well. The portions are big, which is great for a large appetite and also different from other a la carte resort restaurants that we have been to, you won't leave feeling hungry. The waiters are all very friendly and efficient. Some of them enjoy joking around and that's always good for a laugh. Everyone dresses up for Dinner, even at the buffet restaurant which was different for us, but I like to get dressed up so I enjoyed that as well. I noticed that there were a lot of people who liked to sit around the bar and lobby area in the evenings after Dinner and have drinks. This really isn't our thing but for those of you who enjoy socializing, you would have a good opportunity to do so at this hotel. We enjoy heading back to our hotel room and relaxing after Dinner. The rooms were very quiet and I don't think we heard our neighbours once. There is a lady who cleans your room, a gentleman who brings around the drink cart and a lady who brings towels to your room at night, as well as 24 hour room service that we tried one time. The food was good and the portions were more than what we needed. Bring lots of small bills for tipping. There is an in-room safe which is always an important safety feature for any resort. We had a bit of a problem opening it but it turns out that we had too much stuff in it and the door was being pushed out so it wouldn't open when we put in our code. So, helpful tip, don't overstuff your safe. I celebrated my 51st birthday while we were there, I had happy birthday sang to me twice, once on one of our excursions and once at the Japanese restaurant, as well as a very tasty birthday cake. The lady who made up the room decorated it, which was also a first for me. We usually travel south during mine and my spouses birthdays and this is the first time this has happened. They also gave me some gifts from the hotel. I believe a Punta Cana coffee cup, a little Riu Palace girl statue, some chocolates, a bottle of red wine, and a small bottle of mamauana alone with a birthday greeting card from the hotel. This made my day feel very special. The beach was amazing, beautiful soft white sand, gorgeous palm trees and very few beach vendors. The bar staff waited on you at the beach as well. The water was very warm and great for taking a dip. Lots of beach chairs, we never had a problem finding a place to sit back and enjoy the beach. All in all, one of the best beach experiences I've had so far at any of the resorts we've been to. If you walk way down the beach to the right of the hotel you will find a bunch of vendors, I wouldn't recommend going there. The prices were too high and they didn't really want to dicker at all. We bought a (what we were told) a hand carved wooden turtle which broke a leg in the luggage on the way home and it turned out to be cement of some kind. We are looking in to repairing it but I was very dissapointed as we paid $60 US for it. So, buyer beware. The place to pick up souvenirs is a bunch of little shops along a road just to the right of the hotel. The shop keepers are easy to dicker with and this is where we got the majority of our souvenirs. They also have a small pharmacy there for small things that you may need taken care of health wise. We didn't go to the Casino as we are not gamblers, but there is one in the hotel if that is your thing. The pools are beautiful and we did find that the beach chairs fill up faster here. We only went to the bar pool a couple of times but we enjoyed this pool very much. Something that we noticed and were happy about is that they use a heavy plastic, reusable cup for their drinks at this hotel, so no plastic garbage being thrown out. We enjoyed this resort very much, older more mature patrons made for a quieter, less party like atmosphere that we enjoyed.

Very good resort

The hotel is very clean and easy to function from place to place . Room very clean could use a update mattress because it sink on one side but this is detail,bathroom very functional and clean overall the room is great .The Buffet was awesome very high quality food and presentation and service is A+ all the way . Pool clean ans easy to use well maintain not too big but no problem using it . Entertainment, at 8:30 Pm every night was ok they play a lot of Spanish song that we don't understand  [... read more]and not that easy to dance on but it okay it dose the work . Entertainment continue inside at 9:30 PM nice room the seating is excellent but very cold the AC is working there but maybe for the personnel doing the show need to have it cold . The beach add a lot of Seawee and they clean it on and off by hand which take days that should be machinery clean everyday. Overall great resort well maintain very polite and smiley personnel . Would recommend

Great Resort

It was excellent. The room was very comfortable. The pool was very clean went out at 930every morning and had no problem getting lounger chair. Out of all the resorts I've been to the Riu has the best food. The staff were very good . Overall I really enjoyed this resort and would not hesitate to go back.

Great great resort !!!!!!!

One of the best resorts I have gone to, food was amazing, service was great, a friendly smile on every employee. Resort was not overly big which was nice. Beach close, good frontage along beach, lots of chairs to relax. Great nightly shows. 3 pools one swim up bar. Pluses all over the resort, never tried the alcarte cause buffet was so amazing, different theme for dinner every day, and always the regular main stays (chicken, fish, pork/beef etc). Great selection of food. And a great desert b [... read more]ar cheers