Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(56 Reviews)

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Private  - 

Verified Purchaser

Amazing resort! Perfect for a family with young kids!

The hotel was clean and the staff was friendly. The bell boys are great and very knowledgeable. After the first night we changed rooms as our room was facing the theatre which was very loud at night. The pools were awesome, the arcade was nice and cool and the restaurants were good. We will definitely go back again. My son is 6 and he preferred the regular pools than the pirate ship and my daughter of 2 enjoyed all of them. She was a bit young to go down the bigger slides but she enjoyed the sma [... read more]

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Cheryl  - 

Verified Purchaser

Great Family Vacation

Overall this hotel was very good. Clean, well maintained, friendly. We renewed our vows for our 25th wedding anniversary and Rosa in the wedding services team was very good. Helpful and accommodating. Great events were planned while we were there. Beach party, Mexican fiesta to name a few. There are a few things here and there that the hotel could improve to be a 5 star hotel but overall, a very good vacation!

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Private  - 

Verified Purchaser

Great Resort and Staff!

A group of seven girls and I spent a week at Marival and we had a great time. Two of the girls are vegans and the staff accommodated their dietary needs. Special thanks to Victor and Jullion for going above and beyond to making sure our stay was enjoyable. The rooms that we stayed in (131) were a bit outdated but were always clean!

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Cocosnow  - 

Verified Purchaser

I Fell in Love in Mexico

I love this resort! The group that I went with is already planning to go again next year! Everything was phenomenal; the drinks, food, amenities, staff. I had heard many people rave about this hotel and I agree.

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Private  - 

Verified Purchaser

Highly recommend!

A group of friends and I recently spent a week here and only have good things say! Victor at the grand pool and Julian at the buffet, as well as all of the other staff took great care of us! Can’t wait to return!

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Private  - 

Verified Purchaser

Good resort

very clean everywhere. excellent services and entertainments. good food in buffet and specialty restaurants. service ladies are very friendly and delightful especially lovely Senorita Fitima is the best service lady. Excel & Pablo 2-lobby service men for the hotel were very good. Theater was so big and show were excellent.

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Private  - 

Verified Purchaser

Very good resort!

Great resort , good pools , good restaurants . Great service . Got picked up at the airport and brought back to airport after our stay. I would recommend to anyone ... Lots of family but also lots of privacy if needed.

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Private  - 

Verified Purchaser

Lovely Resort

This resort is wonderful. It is not a huge resort but has everything you need. Staff were friendly and could not do enough for you. The shows every night were excellent. It is only about 10 minutes from the airport.

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Private  - 

Verified Purchaser

Large and well managed resort

We had an excellent experience, the room had a great view and was to our full satisfaction. This resort has sooo may good Restaurants and buffets some close to the ocean ideal for lunch or dinner. The variety of food is amazing and absolutely delicious. The staff are very friendly and helpful, could not as for better. The beach is large great for swimming or walking. We enjoyed our stay very much, thinking of returning next year.

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Private  - 

Verified Purchaser

Fantastic Resort

We stayed at the Marival Resort for one week in early December 2018. Below is some feedback: Good: Food - Was excellent Staff - Were friendly and very helpful Pools - They were heated, well designed, my family loved them. There was plenty of chairs. Crowding - The resort didn't feel full or crowded while we were there Beach - This is the best beach i've seen. The sand is soft, the water is warm, and it is very shallow far out Outdoor equipment rental Ok: Kids Club - Staff spoke engl [... read more]

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Vickster  - 

Verified Purchaser

Amazing resort!!

Our family of 5 stayed eight days (end of June beginning of July 2018) at this resort. It was a great experience from the very start. We got our rooms right away, everything was very clean and well kept! Off to the beach right away. The beach area is groomed daily and everyone does their part to keep it clean. Beach service ie: umbrellas, chairs, towels are available and someone is always ready to help you set up. The pools are very nice, access to the pool bar is difficult at times as it very c [... read more]

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Private  - 

Verified Purchaser

Authentic Experience! Amazing Service!

The resort was well equipped and offered lots of events, shows, activities and services that kept us busy for the entire week. Close to the city but not in the centre of it, we appreciated being right by the beach while having access to the city as needed. The food was decent but not amazing. We also saw a few cockroaches here and there (one tickled my toes...). I think that is to be expected as so much food is made and subsequently wasted. When we went, there were large groups of kids. Even [... read more]

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Ray & Sharon Chambers  - 

Verified Purchaser

Amazing Resort - excellent staff, 5 restaurants; entertainment in the evening, adult pool

Have been going to this resort for over 20 years & each year it gets better. Staff bend over backwards to meet your every need - in particular Gina,Leo, Oscar ,Dalia, Judith, Jorge, Christian and Reggie to name but a few. We have met marvellous people from all over Canada and the U.S. that come back year after year as well - considering all the different resorts that are available this speaks volumes for the resort. The 5 restaurants are excellent and provide a good variety of food with the  [... read more]

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Private  - 

Verified Purchaser

Perfect for families

This resort is amazing for families! Food was good, we enjoyed it all, and so did my 2 small kids. Lots of shows and entertainment for the whole family. We enjoyed our stay! Every day there is always something going on to keep everyone busy and having fun.

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Xena  - 

Verified Purchaser

Marival as good as ever!

This was our third time to the Marival. We came back because of the beautiful property, excellent restaurants and friendly service. Wonderful location, perfect size resort. We especially enjoyed our daily happy hour visit to the M & M bar. Our server, Judith made our experience special. She was very friendly and attentive. Our favourite memory is of her playful way of teaching us Spanish! We hugged her good-bye our last night! We miss the adult pool and the long walks on the beach already!!

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Amanda  - 

Verified Purchaser

Lots of family fun!

We had a fantastic week at club marival! Staff were all great and the facilities were beautiful and very well kept. Lots of good food to choose from. We were traveling with a 10 month old and they were very accommodating - crib in room, lots of high chairs, plenty of shaded areas. Lots of great memories made.

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Beth  - 

Verified Purchaser

A lovely family friendly place

We really enjoy the Marival Resort its a great place for the whole family , the food is great, I would like to mention though that not all rooms are equal, if you are not on the new side which I don't know how you get those ones rooms as I requested them and when I arrived I was told NO, so we were on the club side which is dated but clean, and not much of a water view a lot of roof tops are in your way of the view, so I was disappointed in that for sure.

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Private  - 

Verified Purchaser

Great time!

My husband and I enjoyed our stay at the hotel- however we did have to switch rooms when we first arrived as the tub and sink did not drain. However our second room was great. We loved there adults pool! It was a very clean facility with pleasant workers. However we were a bit disappointed we were only able to get into two al le carts

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Desiree85  - 

Verified Purchaser

Good hotel

The hotel was nice and the pools were great. We liked the quiet pool. Buffet food was okay. We didn’t know ahead of time that we needed to book the restaurants and couldn’t get into many which was very disappointing. We were on the club side and rooms were okay but would book the grand side next time if we were To go back. The staff was amazing.

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Normster  - 

Verified Purchaser

Fair

We found that the food was not as good as the last two years that we stayed at this resort . The one other thing that I would complain about it that we tried to get a deal on some golf seeing this was our third year at their resort and they would not accommodate us with any .

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