Low key, quiet place, amazing sea view, fresh food, nice staff.+

It was my first time in Santiago and in this hotel and I did not regret it. I got what I expected, mainly a good rest, piece and quiet and enjoying looking at the sea from early morning to early evening without even leaving my room - just laying on my terrace Hotel is undergoing renovation but the half where the construction work is going on, is closed for the tourists and far enough not to bother them. Pros: - - less mosquitos than in other places - cooler evenings because of the surro [... read more]unding the bay beautiful mountains - quiet most of the time - only in the weekends Cuban noisy tourists but away from the main blocks - it is on rocks, no sand beach, BUT! There is still " a beach" - a concrete slab with loungers and palapas just above the sea in which one could go in by metal ladders as in a pool!!! - around the small pool there are plenty of beach chairs and palapas - rooms are renovated ( whichever are already ready) -there is a small store to buy water and snack - there is a medical centre and they could give you medicine and assistance if you need one. - there is every day fresh meat - at least 2 types and they grill it in front of you. - they do not offer many meals like other places but they do not mix old with fresh food to give after either. They cook less but is always fresh. -cheese, salami, butter, eggs for breakfast as everywhere but no yougurt - desserts - 3 types, but no ice cream - there are at least 3 types of raw veggies and upon suggestion for more, they added some more Cons: - TV is only 3 channels and they were sport and in Spanish. They said it is because of the repairs now. - there are mini fridges in every room but very old, inside completely broken which upon working for several hours get very hot to even touch outside. - there was always hot water for a shower but not strong flow, not enough pressure - maybe because it is high in the mountain - mattress was new but not so firm and thick - the pool did not have small built steps to suit people with walking difficulty, but the usual metal vertical 2-3 steps ladder with first step in the water too high to be able to mount. But that is just what I personally need. I was with a walker and alone and manage just fine even on not so even pavement there. However it is a beautiful resting place with not so much "minuses" and I will probably go back especially when you have almost everything at the unbeatable price they offer it.

4 days is enough

For rhe price is ok... not pretend; Service is friendly Food is low level To much buggining money Bar unfurnished No Internet No beach Very far to the city Very expensive others service No attractive place

Amazing Place

view & staff was amazing! Food could have been better but worth the trip! Will go back in future just needs to improve on the hot water situation & food but otherwise the staff was friendly & view was just a killer

Good resort

Too much pork meat in menu....they sprinkle pork on most dishes...they could keep pork bits separate and option for the guest if they want to sprinkle on their food as there are people ( jews and muslims eat pork at all and hindus does not meat at all) ..location is good....staff is friendly.....overall its good....currency exchange on location....

The sound of slapping waves

Where else can you be located right along the ocean side , no matter where you stood. Or imagine sitting at your dinner table, inhaling the tropical breeze and warmth of the day. Well, that is just a little taste of what you would enjoy staying at CM. The room was clean, with a new AC unit. The swimming pool had been completely refurbished. The dining room had installation of new windows, AND the food was great! BUt, more than anything, the staff were amazing and made you feel like a part of  [... read more]their family. This resort is small, and quiet. Read 7 books, and got a great tan! Between you, whoever is reading this review, this resort is a gem, and my little secret. Love ya CM

Actually under renovation - open only 2 out of 6 blocks

It was our 4th time at Costa Morena and we feel always being among friends. This time we had only around 40 tourists in block 5 and 6 while 1 to 4 is under renovation. They also plastified the dining room with windows while this was all open 2 years ago and I liked it more than now. A lots of improvements were actually done all over the place:new painting, solar panel for permanent hot water in the showers, new TVs. They are also offering now free drinks at the disco and 24 hrs lobby bar. Jose [... read more], Noah, Oscar, Jesus and friends did the best for nightly entertainment but with folks towards the 80 around, the disco was not crowded and did almost not taking off. The beach is still full of stones and concrete and there is no real swimming in the sea which is deplorable as it could be made accessible somehow either by removing the stones or by constructing a deck onto the riff... Thanks to the great staff (Marina and all others) at Costa Morena for a nice and friendly vacation experience !

Relax

Costa Morena is still recovering from Hurricane Sandy (2012). The old section is under renovation. This resort provides Very Basic facilities and Services, but it provides them through such wonderful people that it is easy to relax and enjoy. I use a Walker. This is not a wheels-friendly place.

Don't go there even if it is free

Most disgusting place ever. One star if u like to eat flies then this would be the place for u. The food in the dining room is covered with flies . I refuse to eat the food. Bar was always out of rum. I. Had four drinks the complete week. Ninety percent of the 50 guest wer over 75 years of age and were there for 3 to 4 months. The never drank any alcohol so why they didn't have any alcohol at the bar is beyond my comprehension. They had no bottle water and sometimes the water off the tap was bro [... read more]wn. There r lots me to talk.

Hidden Gem

Simple but clean, grounds kept fairly clean ( I didn't mind horses grazing around or dogs wandering ). Our room was kept clean by lovely chambermaid Estrella who was great and helpful. My least favorite spot was the lobby- staff not too friendly and not easy to deal with. They kept telling us that the internet cards would be available the following day. They never got them. Food was great and staff extremely nice. Table clothes could be changed more often. Great swimming pool and natural pool a [... read more]nd entertainment not bad. Resort is located beautifully right by the ocean and every room has an ocean view and on the other side surrounded by Sierra Maestra Mountains.

Great trip!

Hotel is small which is what we were looking for. Very clean and undergoing updating renovations. Staff were fantastic and very welcoming! Locals were amazing and always quick with a smile and Hola. Very excited to spend as much time with the locals and being welcomed into their "families"

Amazing bartenders

Last year it was amazing at costa morena this year it was the same meal over and over the staff at the main desk were rude ignoring ppl for abit. I had a hard time changing money over to cubian peso I was not happy this year at all.

Cuba Charm retained in all inclusive

This is an all inclusive resort that still retains the Cuban charm so often lost in the all This is an all inclusive resort that still retains the Cuban charm so often lost in the all inclusive special tourist package deals. Enjoyed the natural ocean salt water coral barrier swimming area, quiet dining, and entertainment, This is a Cuban food resort not perhaps everyones choice of diet, food or drink. All the drinks you wanted as long as it was rum or white wine. Food was very limited choice all [... read more] Cuban style cooking compared to most all inclusive resorts. Booked through tripcentral.ca and would do again

Average Resort

Not too bad for the price. Doesn't have too many activities and no beach. Not all rooms are the same. Some have dressers and others don't. The same goes for a Fridge. It is however not a bad place to relax.

Better than expected

Costa Morena 2016 March2-9. This is a two-star cheapest Cuban hotel. Situated in the middle of nowhere, an hour by bus from Santiago Airport. Flights where ok, on time, no long lines in airports, but young Sun Wing stewardesses behaved like prison guards. Room was OK: clean, nothing broken, suitable outlets. AC was noisy. Try not to get a room close to the disco, which is even noisier. Food was fresh, no tricky mixes, but choice was very pure. Bars were good enough to me. Nonstop. Local employee [... read more]s at the guest seats were presented just a little bit, far less than usual. Music was not that annoying. Pool looks fine, I never use it. Entertainment. I never use it also. But this time I can say almost for sure, there wasn’t any. Public was mostly retired Canadians, many from Quebec, very few locals. Beach structure is unique: a concrete slab: still water area 2-3 feet deep and about 500m long; a natural rocky barrier with blocks surf entirely; and finally the open sea. If you are confused with my English, look at the photos. Have some water shoes: the bottom is pebbles. Weather was warm, sunny, few rains, one short storm, and not too hot. Perfect! I like to swim in the open ocean. The place is fine for that. Surf is weak, water is clear, bottom is rocky with some corals. Go to right from the beach area.

Value Vacation...

Good value resort destination, very affordable for this destination. A no frills reset type with a relaxing atmosphere. Plenty of healthy food providing you are there close to the buffet's opening hours. Lobby bar is open 24 hours but drinks are only domestic. Service is alright and tipping is appreciated.

It is amazing and yet so bad

I have been going for 8 years in a row; pros: climate, sea, people, location. cons: lack of fruits in restaurant (no bananas, papaya just for a day) then every day the same: low quality pineapple and grapefruit. Lack of fresh juices: everything made from concentrate and full of sugar (watch out if you are diabetic). The only saving grace: coffee, tea and fresh liquid yogourt. At the reception: For the most part helpful clerks, however: I could not cash canadian dollars for 3 days. At one point t [... read more]here were no internet cards to be purchased. Also, NO WARM OR HOT WATER in the room. Generally, I had a good times in spite of the above. My question is the above irritants are fixable. Why there is no one held accountable for fixing them up?

Very friendly, courteous and professional staff. c

Clean rooms all easy access to all amenities Awesome snorkelling in a natural pool with lots of fish to see-highlight of the waterfront Lots if ares to hike/walk A variety of entertainment Food well prepared Comfortable dining area Very friendly staff Safe environment

Great resort

Great staff. Wonderful snorkelling. Food good and healthy. Safe and able to go for great walks off resort. Only negative is on check put one if our group had left their water jug outside their room and were charged 6 cucs for it plus 1 cuc each for 2 plastic hangers that they said were cracked! Funny! Plus a suitcase of one of us did not arrive with us and hola sun did nothing about it. Was a huge hassle! As we left the airport on the way home we checked list and found and there it was!!

Wonderful, quiet resort.

The property could really use some TLC , run down, BUT room was great, the ocean view from every room is breath taking and the food for Cuba was good. The staff amazing. We love it for relaxing, no beach, but a great swimming in the ocean and read lots of books.

Resort was not bad for 3 star

the grounds were very good clean ,. the food was terrible same all the time lunch and dinner not much fruit only watermelon and not ripe . the pool bar was good , the pool well maintained ,.the lobby bar was excellent ,. the room very clean if asked . but no hot water spoke to them but nothing