We will be back

We really enjoyed our 2 week vacation here. We were unsure based on previous reviews but we quite enjoyed ourselves. The food was great , drinks were great , beach was ok… but it was the staff at this resort that made our trip great. The servers in all the restaurants were excellent ! Even when the buffet was super busy they still did a great job with service.! Make sure you see the lady’s in the spa !.. best massages ever ! Ask for rose! The sushi bar on the beach was our go-to ever [... read more]y day for lunch .. delicious!! The servers on the beach were great and always helpful. Games by the pool were fun , the evening entertainment was great. MAKE SURE YOU DONT MISS THE SILENT DISCO ! We were there for 2.5 weeks so we got to do it twice … it’s a BLAST ! Our only few small complaints were that they need more chairs !.. it was impossible to get a chair on the beach or by the pool. People hog them all day because there are only about a dozen. 😞 And we wish that the “owners” , or time share holders were not invited to mingle in the resort area .. they were rude and horrible to the staff and did what ever they pleased , including smoking in the restaurants. Horrible ! Also the staff booking the alacart restaurants could really use a little improvement ! .. so so so so slow , even if they had 25 people waiting zero sense or urgency to get people booked. We were 6th in line one morning and it look 45 min.

Very nice

Very good The staff was real nice restaurants are really good and the pools were very enjoyable I would highly recommend it to a lot of my friends the only thing that would be nice is if you were able to rent the golf carts this is a lot of hills there

Great stay!

Had a great 14 day vacation. Rooms were clean, Food was decent, while mostly repetitive there was always a great selection including porkchops, burgers , salads and pasta. , Service was excellent. Roberto in the buffet greeted us everyday and was incredibly customer service oriented . Had an issue with no hot water but the issue was resolved quickly . Staff were extremely accommodating. The beach was very small and swimming was not great but spent 4 hours on Sosua beach which was excellent [... read more]. .

Good resort to visit

We just return from Life Style tropical, good vacation without any surprises, very calm and peaceful vacation with good food and entertaining. Restaurants added value to our vacation, delicious food. Our priority were beach and ocean, which was very nice and enjoyable, not deep not dangerous, a little bit waive, just amazing. Only one minus you should take care about chairs on the beach and walking distance is more than usually. Also make sure that you should walk under hill. However resort has [... read more] beautiful structure of different pools and chairs around. You can use also all facilities of resorts near Life style.

Some good soon bad!

At first we were put in one of the old room’s the next day we were move to a renovated room. Which was much nicer, the phone didn’t work,the toilet was broken we went to the front desk to let them know. They sent Someone right away but he didn’t fix it, so my husband fixed it.the shower leaked and the bed and pillows smelt very musty. The cement around the pools was very uneven, so much so my husband tripped on it and cut his foot pretty bad. Had to go to the doctors for care. For the res [... read more]t of the week he could not go in the water or on the beach😕😕 the food was not much better. The beach cabanas were very nice and the pool with the cave was beautiful! We would never go back , the negative outweigh the positive.

Bad experience

Pools close at 7pm...beach closes at 6pm...you need to make reservations each morning and wait 1hr in line to do so for your a la cart restaurants wich you can only choose certain restaurants that are available.....the staff are nice and at your service but they need to follow protocol....all in all I will not be going back to this resort!!!

Invaded by the local riff raff

We stayed for 28 days. By the second weekend we realized that every Friday, Saturday, Sunday and Monday the Tropical lets in swarms of unruly, rude locals with their entourage of screaming, screechy kids that were not disciplined in any way. One local told me they get to come at a cost of $2.50 Canadian per day to enjoy the facilities and all you can eat and drink . Kids stay and eat for free. They butt into line, overcrowd the buffet, causing long line ups to enter the buffet because their tick [... read more]ets had to be checked. Buffet was open, but nothing had be started on the grill. On the weekends the locals would commandeer the serving lines and it would take at least 20 minutes to get some food. I was told by staff the locals were vaccinated, but I believe this only applied to the adults. Each couple had at least 4 kids. Covid is spread by screaming and yelling. The kids would play tag, screaming at each other, unmasked, and throw their beach toys around in the buffet and staff did nothing to address the issue. Temperature check was done upon entering the buffet followed by use of hand sanitizer. Most of the time this was a mere formality since the temp reading was not even looked at. There is absolutely no social distancing entering the buffet, waiting for food, getting served at the bar. Masks had to be worn to enter the buffet, get your food or get drinks from the bar. The bars strictly enforced proper mask wearing, but in the buffet, only upon entering, after that on your chin or just over your mouth was okay. Our area had 3 stalls in the public/guest washroom to accommodate 6 buildings, roughly 360 rooms. Better to go back to your room to use the washroom. The locals over took the washroom on weekends and used the stalls as their change room. Half an hour into lunch, the greeter showed m the clip board with the number of locals already in the buffet. The count was 95 not including children. On weekends, you are lucky to get a table at the buffet, midweek NO PROBLEM. We made sure we had a la carte tickets for every weekend. The locals congregated in groups of 20-30, blocking walk ways and stairs. They ran up to the bar shouting their orders and got served first. No kids in the adult only pool was only enforced if they voluntarily left after being told. Check in/out takes at least 20 minutes and that is after you reach the counter.. You get a flimsy paper wrist band that is covered by a hint of plastic that costs $200US if lost. Wifi $7US per day. Safe almost $3US per day. Food redundant, a la carte hit and miss. At one a la carte the waitress went and grabbed toilet paper from the public washroom to wipe up my spilt balsamic vinegar. Cabanas and lounge chairs reserved by 7am with personal items, not to have anyone using them for 5-6 hours. Dead bug evidence over all the walls. One tiny garbage can per room. Some rooms smelt so moldy or were so dirty guests would ask to change rooms. Ice bucket, but no ice in building. Bring a wrench to open the water bottles that were supplied. bar fridge in each room. Individual soap/shampoo/conditioner/body cream supplied. Rooms cleaned daily. Free shuttle service around the resort which is a hot bed for spreading Covid as most had masks just on their chin. Artificial environment, just trying to sell time shares. $50US per taxi to get off the resort to get into the city as it is not in walking distance. Locals mounded their plates so full of food we called it the Dominican Food Bank/ Soup kitchen. The quality of food definitely was poorer on the weekends. Canadians need to pay 79US$ each for a Covid test to get back into Canada. My guess is that the resort lets in at 300 - 500 locals per day. I emailed the resort to get the correct figure, but they have not responded. Often at the buffet my soup was cold by the time wait staff gave me a spoon, not to mention the three times I was given a plastic spoon. A few occasions our meal was done before we were served our beverage. Wait staff looked over the diners instead of looking at them, more interested in what was going on outside. We will not come back here due to the number of rude, self centered locals allowed in each weekend. I was told on the airplane by others at different resorts they had the same problem.

Nice Vacation

We enjoyed our time and the best was all the staffs. Always helping with a big smile. The food was great we enjoyed Rodizio 2 times ,Bellini,Blue Lagoon,Casablanca and pearl buffet was great. indochine was just ok. The resorts was big and nice. The beach wasn't big but we did enjoyed the waves and the VIP section with the cabana and jacuzzis was amazing. Drinks,food,sushi and again great service.

Resort was huge and amazing!!

I just retuned from spending 3 weeks at the Tropical Beach Resort Puerto Plata and it was amazing! The food was great, staff was friendly, entertainment crew was great, it was clean and everything from the shows to the Welcome Party to everything thing they did was over the top amazing! Property is huge! I need to go back to see what I missed!!

Beyond Expectations

We vacationed at Lifestyle Tropical beach resort from February 10th to the 17th 2020. This is my 3rd trip to Puerto Plata resorts and this was by far my best trip. We ate at the main buffet every night because we were so pleased with the food. Our room was clean, no issues whatsoever. The bed was decent but keep in mind it's a Caribbean resort so you shouldn't expect top of the line mattresses. Pools were cool as most large pools are but I spent 3-4 hours a day in the pools. Service was over the [... read more] top. Keep in mind that this resort is part of 5 others so if you are exploring the other 4 expect lots of walking. In my case I only stayed on the Tropical grounds and was a 2 minute walk from everything except the beach. I have a bad knee and am overweight so the walk down to the beach and the walk up was somewhat difficult for me. The beach is a typical Puerto Plata North beach. If you want white sand go to Punta Cana.

Excellent resort

Very clean grounds and all public areas. Staff and waiters all very accommodating, pleasant and helpful! Our room was a superior room and very private corner unit away from the noise of the pool area which is what we wanted. Great room! loved our balcony overlooking the gardens with no other building opposite us!! Food was mediocre at the buffet and perhaps a bit more variety could be offered. All very nicely displayed however and fresh. There was no concern about the drinking water or the veget [... read more]ables being washed in purified water, all was good here. The specialty restaurants were excellent! Our room service was also great! Coffee and bottled water brought daily to our rooms. The evening entertainment lacked however . Enjoyed the bingo and piano nights though. Can't express enough how wonderfully clean the entire resort was!! Excellent. Beach was also very clean and free from people trying to sell things. loved the tanning beds.

Love this resort will go back a third time

I know there is many mixed reviews about this resort but don’t listen to them. It was my second time and I will go back again, the entertainment is always great and if you want to just relax there’s many areas for that as well. Also this resort is a party, and has kid friendly areas as well as adult only area’s. The welcome party is absolutely crazy had the best time and the best food that night. I definitely recommend this resort if you’re planning on visiting puerto plata

Tropical Oaisis

My boyfriend and I stayed at Lifestyle Tropical Beach Resort the week of January 20 for my Birthday Celebration. The hotel was very clean and beautiful. We were in building 5, it was up to date and really clean. The staff was amazing and friendly. They treated me extra special on my Birthday. The food was delicious and flavorful. The drinks were plentiful and strong. There were Peacocks among the beautiful picturesque views. The property is an oasis away from the winter blues. The Ying & Yan [... read more]g Spa was delightful. The staff were professional, and the massages and facial treatments were great. I would recommend their services. Their smoothies were delicious. The gym was clean and had nice equipment. The sauna and jacuzzi were really clean and relaxing. The VIP Beach was amazing. The hammock cabanas were our favorite. As we could relax by the water and sway to the ocean breeze. The waitstaff at the beach were wonderful with our drinks and food orders. The entertainment staff did a great job keeping us entertained. The Michael Jackson tribute show was well done (so talented). There was something scheduled every day aerobics, bingo, karaoke, volleyball, water sports etc. There was never a dull day. We took the tour to see the VIP Member offer. I have been to many other tours at different resorts as I travel every year for my birthday, but this tour was my favorite. We will be back to definitely purchase the membership. We read a lot of the comments before booking and could understand some complaints, nothing to ruin your vacation. Some visitors are rude and others are nice (keep that in mind). We had no complaints. We loved our stay. We tipped generously when we were treated nicely. They appreciate the little things and will remember you. We would definitely recommend this Hotel.

Great Resort!

Resort was great overall. Staff are very friendly and accommodating! Rooms need updating but still it was comfortable staying there. Our rooms was cleaned everyday, towels are changed and in room drinks are refilled often. There are fun activities to do everyday in the resort which makes 7day vacation enjoyable and worthwhile.

Average Resort

I have been to this resort 3 times, this would be my forth. This time was not a pleasant trip. I called numerous times and visited the front lobby asking for towels in my room on the first day my family and I got to the hotel. I had to wait 2 days for bathroom towels and beach towels, till I finally was given them in my room. I had NO towels for 2 days. And after that, I still had to call everyday for towels. Literally every single day for bathroom towels. I found cockroaches in my room. Th [... read more]e food was very disappointing. Not only did my husband and I get sick but the food was either disgusting or tasted funny. There was no selection. It was a 2 star type of buffet. This hotel has excellent staff during the mornings and afternoons. The evening staff are not as helpful and sometimes can be rude. I was no impressed this time around and I absolutely will not be returning.

One of the best Hotels in DR

I have been going to the DR for many years and this Hotel by far is one of the biggest I have ever stayed at. Lifestyles is a beautiful well maintained resort with wonderful staff. Food at the buffet was great, drinks were delicious, shows were entertaining, rooms were clean. Overall I would give it an 8 out of 10. There were a couple of things that I was not pleased with. My mini fridge was not restocked daily as advertised, water pressure in the shower was not that great, I got very sick after [... read more] eating in the Chinese restaurant (so just stuck to the buffet) I also didn't like the fact that there were no lounge chairs on the beach. I am a beach person and like to have my chair down on the sand for when I come out of the water. You had to ask security to pass one to you over the wall and then you had to drag it along the beach to where you wanted to sit. These were all minor problems and in no way ruined my vacation. Only other downfall is for people with mobility issues. The resort is so big and there are hundreds of golf carts but not everyone has access to use them if you are not VIP so it's hard to get around. There is a shuttle but I believe it runs every 25 minutes so u do spend a lot of time waiting around to get from place to place within the resort.

Relaxing vacation

Our hotel room was in pristine shape. The grounds were impeccable The staff were extremely welcoming and accommodating Food was delicious. Plenty of fish and meat dishes. Many pools. This was our fifth trip to the resort. In the past, the wine had been substandard. Great improvement in wine selection this year

Last time here

Generally the management is making the resort to go down. Needs new ideas and new team to better organize this facility, otherwise the investment will loose money. Asked receptionists for nights event (example location for “Welcome party” on Sunday night ?) and they don’t know anything or they will tell you something else! They will give you usually direction to Dome, which is a totally different party$$$! Are they temporary hired there? Disappointed. Do not come back and do not recommen [... read more]d.

Pretty Resort

The resort is beautifully situated with a great view of the ocean. The staff was very friendly and ready to assist. The resort it self is in good shape the buffet and spa were also very nice. The lobby needs sprucing up and gives a bad reflection of the rest of the resort . The room that we had did need some work. The air conditioning dripped all over the floor and there was a moldy smell in the future.The matrices were very hard and need to be replaced. With a few upgrades I think the resort w [... read more]ould definitely be up to a 4 and 1/2 * standard.

Excellent Vacation - Can't wait to return

We arrived on March 15.2019 on hour early flew with Transat great flight. We got to the resort checked in with Angel(Male-spelling could be wrong sorry!). Very friendly outgoing and so helpful... we had a great bellboy service helped with our bags to our room. Upon seeing our room we were so surprised it was monetized very clean and very nice room 2104. Close to everything. We began the first couple of days spending time at the VIP beach where they had day beds...but get up early to stand in lin [... read more]e if you want a bed for the day because they go fast. The service at the VIP beach was outstanding thanks to Rachel and Jorge...great food at the snack bar.. chicken wings and fries and so much more. We met amazing people in Dominica which we will keep in contact with such nice friends. Next couple days we spent at the pool adult pool was very quiet and relaxing again get up really really early if you want a bed for this section. Bufett was great food was good a lot of selection. Roberto was a great server and so funny! KEEP UP THE GREAT WORK ROBERTO!... the Yin Yag Spa wa also nice at Confessi...great massage and relaxation. When you get offered a spa on the because dont take the 1st one the prices very. And once you purchase you can use the facilities all week. They have a small casino on the resort as well. It was fun. At night you could try to sit at the pool bar but there are only about 6 tables so good luck. They need more places to sit at night..more chairs and tables. There is one other place and that is to the left of the lobby bar there are about 5 tables there but they could have more there is enough room. All and all I would definately recommend to stay at Lifestyle Tropical resort and spa. Don't read the other bad reviews because I did and it's nothing like they say..so enjoy your week we sure did. Thanks Lifestyles for making our week so great!