Very good resort

Pool: 8/10 Facilities: 8/10 Buffet: 8/10 Beach: 7/10 Rooms: 7.5/10 Bars: 10/10 Excursions: 4/10 Concierge: 2/10 Staff: 10/10 Please drop the pressure time-share sales. Rooms are good but the views are poor. Excellent service from the staff.

Relaxing break

This was my husband & my second time to the Iberostar Costa Dorada. Last visit was in 2019 just before Covid. Our room was large close to the beach. It was nice and quiet for a good nights rest and the bed was very comfortable. The pool is huge with plenty of lounge chairs. They played Merengue and Batchata music daily which I really enjoyed. The animation team had activities planned daily. They also had fitness instructors everyday that planned HIIT workouts, yoga and Pilates at the beach. T [... read more]he Interval training workouts got the heart rates up and they used the TRX straps too. The beach was perfect and well groomed twice a day. The water was clear with a sandy bottom perfect for swimming. I’d say we spent 8 days at the beach and 5 days at the pool. We had lunch at the restaurant by the pool which was good. They always had a fresh salad selection, pizza, pasta, chicken, pork chops, different cooked vegetables and lovely desserts and fruit. Plus you could get a capachino or drink. In the evenings we went to the front dining buffet which had a very good food selection. Lastly, there were 3 restaurants, Italian, Mexican, and Japanese. This resort also has a kids club with instructors that planned activities for the kids in and out of the pool. I will definitely return to the Iberostar. It’s easy to get around and a good place for all ages. I noticed they had access for wheelchairs to get close to the beach too. The resort is well laid out and there’s no tripping hazards for people with mobility issues.

Amazing Hotel

Amazing hotel. Attention was excellent. Food as well. Rooms are so nice, and the staff were courteous. Place and pool are amazing. This hotel is close the street, so this is a good advantage for people who like to go downtown.

Excellent

This was our 4th time here. Expected things to be run down a bit over the years, but not disappointed at all. Food was great, grounds were immaculate, and the room was recently renovated. The staff were very friendly. Highly recommended.

3.5 Star at best…,

Disappointed with this resort. Food was boring and pretty much the same every day at the buffet… the a la cartes take food from the buffet.. then try and sell you over priced bottles of wine… when we declined and just asked for house wine at 2 of the a la cartes we were not served any wine at all..customer service depended on how much you tipped…pool was disgusting between the hair and bird poop…we will not be going back unfortunately..:

Would visit again!!!

Although the resort is a bit dated, the facilities were clean. The entertainment crew kept us busy throughout. Shout out to Pina Colada,Ninja and Rambo for all the crazy games. The beach and pool area were amazing. There was never a lack of food or drinks. I will book this resort again.

Awesome resort

The hotel is excellent. The food and service was top notch in all locations: the main buffet, the "snack bar" and the three a la carte restaurants. We especially acknowledge Luz at the snack bar, Domingo and Ana López at the buffet restaurant and the two omelette chefs, who made you smile as they created delicious made-to-order omelettes. Another server who was personable and made it very pleasant as she served was Grisledy , who often worked serving drinks at the entertaining shows in the eveni [... read more]ng. Liz gave us exceptional service at the front desk, as did several others. One front desk chap, whose name started with A, (Alduvis?) went above and beyond to help us with information for a shopping trip into town. Another standout was our chef at the Japanese restaurant, who kept us in stitches with his entertaining banter, nicknames and lively culinary presentation. We were very pleased with the number of well-stocked bars, pristine and elegant public bathrooms, comfortable lounge seating, tables to play bridge, attractive lobby sumptuous towels for the beach, ample lounge chairs at the beach and pool. Our rooms were cleaned promptly each day by friendly, helpful teams of positive cleaners. Every staff member who helped is was polite and accommodating. We Love the emphasis on reducing waste, the water was safe and the system of environmentally friendly water was very inspiring.

Wonderful resort

We were extremely pleased with our holiday at Iberostar Dorado. The facilities were well cared for. The staff pleasant and efficient. The food was tasty plentiful and available. We enjoyed the Beach and the pool and all who provided assistance . Our family found much much pleasure in being together in such a fine establishment. The entertainment was great and a variety of talent. Thank you. Sharon and Robert Cotnam

Great Resort

This was our 3rd time here. It's a beautiful resort. The grounds are so well maintained. The orchid garden is my favorite !. The staff are the most friendly people very. Not once did we encounter any issues. We did have a delay when we arrived as our room wasn't ready. This was a bit frustrating as we were tired from our early morning flight. We had requested a ground or 1st floor with a King bed. Ended up on top floor (2nd) as other request not available. Buildings are 3 floors .. [... read more] ground, 1st and 2nd floors. Good thing we could still do stairs as we are seniors...lol. Wasn't too sure about some of the food at first, but didn't take long what not to have. I did find some of them meats where overcooked, especially the chicken at the buffet... very dry.. But, always had a great selection, and enjoyed it . Didn't care for the Italian A La Carte. Selected the lasagna, didn't care for it at all. The lasagna at the buffet was much better. Saw a lot of negative comments on a FB group that the pool wasn't clean, we never had a issue with it. Of course you'll have leaves or bugs from time to time, that's normal. The beach was also very well maintained. .. windy, but lovely. Was surprised that they didn't have bar service by the pool.(staff member taking orders) or at the beach. But, access to a bar was never far away. Found out you had to "reserve" your chairs early by the pool if you wanted a good spot that provided shade later in day, Only 1 day when we did the half day City tour we couldn't get chairs at the pool or beach.. very disappointing.. Later found out about the Cruise ships that have excursions to come to the resort for 5 hours. They took any remaining available chairs. Sure enough I noticed at 11am a stream of people coming in with blue towels, different to the ones provide to us staying at the resort. Our room was very clean, no complaints there. Funny thing, the table and 2 Charis in our room had been removed, but not a big deal. Know this from several other times we've stayed at resorts with same room selection. Bar fridge always stocked. (Beer and pop).. Shampoo, conditioner, body wash and body lotion provided.. Ok, but next time I think I'd take my own shampoo. Had to request face cloths, not left as normal with other towels, only did the once, and they where always then provided. A virus was still going around the resort. So many people had it. Thank goodness only lasted 24 hours. My husband got but I didn't. Remember to take Pepto Bismol with you, and wash your hands and use the hand sanitizer provided at the buffet, and A La Cart locations. Had a lot fun playing some of the games .. darts, ring toss, golf, corn hole toss. Meet a lot of really nice people. Never any issues with people getting out of hand from drinking too much, at least not that we ever saw. Since this was our 3rd visit to this resort, (have also been to Punta Cana and La Romana) we didn't really need to do a lot of the excursions. Our concierge (Taveras) was most helpful. He arranged for a taxi to take us to some spots we had not seen before. Umbrella and Pink Streets .. ok alleys... a must see ! Also went to City Square, the Cathedral and a great Cigar Store Vivonte near the square. Then to Jumbo to buy Brugal Rum, Santa Domingo coffee and vanilla. Another great trip with more memories. If you haven't been to Iberostar Waves Costa Dorada, it's worth trying !!

Our second home!

Honestly, I don't know where to start. But I guess let's start with the best part, the staff. From the moment you check in to the moment you leave, you are treated with the utmost respect, such kindness and a feeling of belonging. I start my day off with the best coffee in the court yard, In my opinion, Yara makes the best! then onto breakfast, where we were greeted every day by amazing staff! A big thank you to generoso, he made sure we never left without a smile. The amazing animation team  [... read more]had us all up and made sure our day was full of laughter and fun, never a dull moment. A big thank you to Pina Colada, Lil weyne, ninga, Road Runner, Smiley, and Rambo. You guys are amazing! The resort is small and just what we like. The rooms are good and clean with friendly cleaning staff our room was always clean and well stocked with drinks. Do I think the resort is the most stunning? No, but it's the sweetest, well-kept, and absolutely feels like home. One last think I definitely cant forget, if you ever need assistance with anything gust related find Manuel he is amazing!! We were returning guests, and I can't wait to rebook for next February! A must visit in my books

A fantastic vacation as always

The grounds are beautiful and kept immaculate. The beach is wonderful and you can walk for hours. The food at the buffet changes on a daily basis for a week at a time. The servers are wonderful, especially Domingo. The room was perfect. Any issues we had such as our TV not working were fixed in a relatively short period of time, for example, within 24 hours. we were in a near the beach room and the view was beautiful. No complaints and we are looking forward to our next vacation at this hotel.

Awful resort would not recommend to anyone

Horrible service, dated and dirty resort, no one spoke English or French other than the concierge who was also unhelpful. Rooms had only 1 out of the 5 outlets working. Food was just as bad as the service. Also bottom of the barrel alcohols, just such a low quality resort I would have preferred Cuba and I would have saved around 800$ each. To elaborate more, the staff are so focused on speaking to one another, hugging even kissing one another to actually provide any type of service. They ha [... read more]ve their hand out for tips (literally), several of the bartenders bad attitudes especially the one at the pool bar. We also heard the employees making fun of some of the clients who didn’t understand Spanish. Check in process left us waiting for a room for 2 hours. Beach vendors will legitimately harass you every day, some of them are aggressive in the way they approach aswell. The pool is unheated and unkept. The only positives that I could find are that our room was cleaned and replaced everyday and the beach was ok, nothing spectacular. Overall seriously if you are thinking about booking this resort I’d look elsewhere where… unless there’s a 50% discount this place is not worth your money. Just to add we made friends and just chatted with several different couples who were staying there and had been there a few times prior, we all had the same opinion that this resort has gone so far down hill. The five stars they claim on their website/ the reviews they have are from a decade ago.

Good Resort

Grounds and rooms were clean. It is unfortunate that there is not 24 hour meal options. I was extremely impressed with the pool loungers. They were in excellent condition and not falling apart. The food had lots of variety.

Great place!

Very clean and joy to stay in resort like Iberostar. Nice pool and beautiful beach. People are nice and friendly. Room service was excellent, Carlos in the restaurant at the beach was the best. Very hard worker and very friendly.

So, so resort!

Beach is okay for adults but lots of dirt in the water and choppy. Definitely not for children. Room in Section 3, suoer humid even with AC constantly running. Mold started to develop on bags, visible in bathroom. Also, water dripping on head in the bathroom from high condensation. Pool okay and so is food. Not sure if it was coincidental but lots of people from our group got stomach issues, even a hopsital visit. Service staff is various. Some folks seem being there against there will. Not many [... read more] smiles. Bar servers fine, reception depends who you get. Ground overall clean and maids are doing their best with what they got.

Very Nice place

We had a great time at this resort. Rooms were clean and nice, but ac could have been a bit better in our room. Food at this resort, we found to be good. You could always find something good to eat. We went to the Italian and Japanese, restaurants, but they are not that great. We found the buffet to be much better. The people working at this resort were very pleasant, and helpful with everything. Pool was large and nice and never felt crowded. The beach is huge and you can find lots of shade, an [... read more]d thats a huge bonus. You can walk a long way either way on the beach. The water is not clear at all, but was warmer than the pool. Not a place for snorlelling AT all. The shows at night, were a disappointment, we found them HOOKEY at best unfortunatly. All and All we really enjoyed our 10 days there and would ABSOLUTELY return.

Great stay

This vacation was alot Better the only thing i noticed is that we were returning vacation and didn’t receive any perks they talk about, but hopefully when we return next year it will be different. We were also told about the renavations that were done to one side of The resort so we are hoping next year we will have the chance to experience those. The Food was great you never went hungery and there was a wide variety of selections and the derests were So good and we tried many of them. The  [... read more]beach was so nice to walk on with all the sand. I would recommend this resort to anyone who wants to enjoy everything. Also accessiblity is good for everyone.

Great Resort!

Just came back from 10 days at the Iberostar Costa Dorada. This is my 4th time at this resort and we always leave happy. It's a small resort which is exactly what we wanted as my boyfriend has issues getting around. The food is good and the staff are extremely friendly and helpful. We initially got a room on the 3rd floor and after a few days realized it would be a problem for him. The hotel was extremely accommodating and gracious in getting us into a new room on the main floor. The beac [... read more]h is adequate, but can often be rough given the location. I found the pool a little in need of a good clean this time but otherwise, it was great and we would definitely go again.

Nothing special

Resort was small with very few servers. All the bars were very busy constantly and almost impossible to get dinner reservations. The food was decent but absolutely no wow factor. The plating was very poorly done not giving it the picture perfect feel. The beach was ridden with garbage and the sand was also packed of it when you look either way from the hotel. It was actually a very rude awakening of how bad it really is.

Good food, old resort, still nice.

It's an older resort, and it shows. Very nicely landscaped grounds, otherwise a dated resort. My 7th Iberostar, and definitively not the best. - Grounds: The lobby and courtyard area are the best for relaxing or enjoying the nightlife - Rooms: Plain, and functional. Our first room was terrible, nothing worked, and the washroom pumbling was bubling, very dangerous! - Layout: A lot of walking for such a small resort. Narrow paths and switchbacks a very annoying - Pool: Nice layout, a bi [... read more]t dated, and needed much more cleaning of debris, dead bugs and feathers - Beach: a typical wavy Dominican beach, with sometimes rough seas, and often closed by the lifeguard. However it's the only quiet spot if you are looking for this. - Bars: long waits at every bar, even if you just want to get a glass of water - 10 minutes; you have to bring your own water bottles, which is not a good thing on vacation / resort. - Food: The buffet was very good. The restaurants can be skipped. You have to line up to get a spot, you cannot reseve 2 of the 3 restaurants, and the Japanese isn't worth reserving. - Staff: The staff is friendly, but don't offer much service. - Other: The New years party was well done, the resort really tries to entertain it's guests with special events! Overall a pleasant experience, marred by lots of small annyances that should not happen at a '5-star', or iberostar resort, especially at these extremely high prices. Still much better than all the other resorts in the area.