Beautiful place. Nice and clean, it even smelled clean. Good food, beautiful beach, lots of shade and loungers. Superior rooms are a fair distance from the main area, but if your healthy they are worth the walk. Casino is closed down but I think there is a casino $30 dollars by cab away. I enjoyed this resort.
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Private -
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Great place
For a 3-star resort, we were comfy, well fed and had all we needed to make it an unforgettable vacation. If you go with an open mind and don't expect over the top luxury, you will be fine. The only thing I found a little annoying was making reservation for à la carte restaurants every morning for that evening. Fruit quantity/quality everyday was delicious. Staff was friendly although not always very bilingual.
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Diamond -
Verified Purchaser
Unbelievable
We went in the second last week of April and it was amazing weather, warm with a nice breeze not humid at all, we had about one day where it rained the entire day , but the resort is full of friendly people and games to keep you entertained throughout the day and at night they brought in the "chocolate friends" who are a group of entertainers who dance and sing (they are amazing!). This showed us that they had good precautions in case of storm or whatever. We didn't bring any kinds but they have[... read more] many child friendly activities daily and nightly entertainment for children as well.amazing and clean pools, beautiful beach with lounge seating int he sun and shade,large towels , 24h snack bar and delicious buffet 👌ðŸ½The food was amazing! And so much variety , several vegetarian dishes. We started our stay with a small tip to the servers and cooks etc and they made the stay so much more enjoyable . The resort is really safe and has some people selling things on the beach (note: be friendly they are just trying to make money politely decline if your not interested, and if they give you food don't eat it without asking how much! Because after a bite of a small plate of 3/4 clams they will try to charge you $10/$20 so always ask before you sample) the people selling things are very nice and friendly and are known to the staff of the resort. The staff are amazing! Overall we had an assuming time great place! The suite we had, had a beautiful view (garden view) it had a few palm trees and you could see the beach and water! We had the second floor which was nice I saw the higher floors and the trees kind of get in the way of the scenery. The rooms are relatively clean and the washrooms need abit of an updating (never put toilet paper inside the toilet) the hotel was very accommodating and met all of our requests. Only thing that was that when we were leaving we almost missed our bus to the airport because the staff didn't know that the bus was going to the airport and thought it was a tourist bus, so yeah... we only realized because a passanger got off to use the restroom and we recognized her because we came down on the same bus and flight. So we could have missed the last bus (which was 30mins off schedule) if we listened to the staff. That was a simple error so it didn't affect us. Also the resort has amazing restaurants that you can make reservations for (delicious!) and it's very safe neighbourhood, we walked around wearing normal clothes (nothing flashy no camer) and there's tourists police everywhere to keep everyone safe. Honestly this was an amazing resort beautiful scenery, friendly people , friendly staff, great entertainment and club, and delicious food!, I would definitely go again
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Wendy62 -
Verified Purchaser
Very nice resort, nice and clean.
the rooms were spacious, tolits need some work.restaurants were very nice. Food. was very good. Nice variety.staff were very friendly and helpful. Conciere AJ was an amazing person.He was the man if you needed info.
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Denise C -
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Beach is Beautiful, but the rooms are very run dow
Just got back from Coral Costa Caribe. What can I say. Had a good time, but certainly not because of this Resort. The best thing about this resort is the beach. Absolutely beautiful! The pool is small, but average. The people at this resort do not speak much English. We would ask for one thing and they would ask us if we were asking for something totally different. We would ask for a drink at the bar which is listed on their board and they had no idea what we were talking about. If it's on your [... read more]board then you should know what your serving. We go away 3 times a year and we have never come back from a resort and had such negative feedback. Little things don't bother us, but there are just too many things wrong with this resort. The first night we got there we had 2 rooms and both rooms had dirty stained sheets on all 4 beds. Not acceptable. One room had 3 lights that didn't work as well as a toilet that wouldn't flush. They have no water pressure there so it is a big problem. We went to Customer Service and told them about the sheets and that we were not happy with the rooms. They were old and run down and the mattress were like concrete. We were told they would change the sheets and for us to see our rep the next day which we did. They did come and change the sheets and put clean sheets on and sent a plumber to fix the toilet. The next day we changed rooms. I asked to be put in the rooms that they are displaying on their site. The customer service rep just laughed and said they didn't have rooms like that. The problems with these rooms is that there is no water pressure. I had to take a video to show them the little trickle of water that was coming out of the shower. You actually had to hold your hands underneath to catch the water. This wasn't just in our room. It was in our daughter and my sister-in-law. They said they would send a plumber, but this problem never got fixed. There is just not enough pressure. Half of the time we didn't even know if we would get hot water. Again in these rooms the mattresses were sleeping on concrete. None of the patio doors locked and when we enquired about this we were told to get a safe that none of the patio doors locked. I guess our money would be safe, but I don't know about us. My daughter wanted to go to the gym everyday, but when we checked it out, it was in a dark, dingy basement not safe to be in alone for a teenage girl. The gym was very small with what equipment they had piled together on dirty mats that looked they haven't been cleaned in a very long time. It was not in a very safe location and anything could have happened down there and no one would know. Entertainment is not always the best at these resorts, but we always manage to watch them and enjoy them. Not at this resort. Sadly lacking for entertainment. Food was a whole other issue. Not enough variety of food and the meat was always so tough that you couldn't even eat it. I have never been so disappointed in food at a resort before. Be prepared to be bombarded while you are on the beach with the locals that set up over to the side and every half hour one of them walks by trying to sell something. They just keep switching up people and sending them over. It got to be so annoying. We bought stuff from them, we had massages from them, we bought paintings from them and yet they just kept coming. The only saving grace about this resort is the beach. Unfortunately, not enough for me to ever go back to this resort.
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Rosshoo -
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Good resort, just good
Food was no problem, grounds were kept superb.
Staff in general was good. I felt they could've seemed to care a little more. Never waited long time for anything, some stood above the rest.
Rooms need work. Well ours did, we were in main c building, 4th floor.
It's just old and the plumbing will work ...usually.
We have good water pressure compared to most as our friends didn't, we had great flushing toilet where our other friends didn't.
A/c was leaking a lot of water even tho we didn't even hav[... read more]e it on.
I've been to better resorts and worse.
Beach was great, clean at resort but the venders are a pain except for some who are fun. But they pester you a lot and are aggressive.
The games played on the beach are good, same all the time tho. Needs imagination is all.
Simple layout change would go a long way. 24 hour food is nowhere near 24 bar. Not even a bar near the 24 food.
Mexican a la carte was great, dominican and Italian not so much, disappointing actually.
Something at sometime made us all feel bad , only for about 12 hours or so, then somehow it turns around. Not sure what, possibly the food being washed in the tap water,The tiny fruit fly like bugs that were everywhere?
We travel with friends and we make a good time no matter where we go.
We are open minded and take it all in as good.
So minor things, the hotel was good!
You gets what you pay for as this place was cheaper than most.
Location of hotel from Punta Cana is far, but the drivers sure can get you there fast!! LOL
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RachelandTom -
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Great food, great spot for our money!
The food at this resort was great! Buffet every day was new and interesting, and the a la carts were delicious! Service was excellent as well. I would suggest that this hotel add more bartenders to each bar as the poor guys were working their butts off to help everyone as fast as they could.
The beach is decent, but if you're a swimmer, you aren't able to swim too far without seaweed on your legs. The "sales people" on the beach are a bit annoying, but once you have a tan they can see you've bee[... read more]n there for a while and stop bothering you so much. Loungers are a bit hard to come by, so it's a bit unfortunate that guests have to "save" their lounger by 8am. I'd recommend more loungers, and beach towels, as it's nice to get a fresh one half way through the day, but sometimes they weren't available.
Entertainment is ok. Nothing special. Disco is a pretty cool spot.. just wish more people went to dance when we were there!
Rooms are... tired. Floors, bathroom, beds are in need of repairs and replacement. Sheets and towels are clean, so that's really all you can ask for. No problems with leaks, or anything not working.
Something I'm sure people are interested in knowing. We did not get sick at all during our vacation. Yay! We brought our own water bottles and filled them up at the buffet or bar and away we went!
We didn't do any off resort excursions. The US dollar is just too high and everything is priced in US. We didn't do any shopping either.
We paid under $1000 each for the first week of February, so I consider this vacation a good deal for our money
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JDaffu -
Verified Purchaser
Nice Resort
The food was excellent. They had a wide range of good there. The 3 speciality resturants were amazing. The overall rating of the resort I would give a 4. The beach was excelent and and the pools were even better. The rooms were a let down. But you are not in them a lot of time so it makes up for it.
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Bamby -
Verified Purchaser
Overdue Renovation Resort
The resort was likely fantastic at one point as it has a lot of potential, but is in such poor repair & dire need of renovations and updates. The rooms are run down, plumbing is smelly and doesn't function well, lighting and electrical wiring needs to be checked out. Casino only had about 1/4 of their slot machines working. There is a lot of room for improvement & proper upkeep would make this resort way more enjoyable.
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Cankeith68 -
Verified Purchaser
Definitely a 3 star hotel
The layout ( grounds/beach) and facilities were very good. The staff, always a big smile and genuine helpful personality. Go to Staff: speak to Roberto ( yellow shirt lobby ) Meals were good. We were in the main building. Rooms were nice, large enough, and ours had a balcony overlooking the main courtyard. Evening shows and music was entertaining.
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MissMonica -
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Not what I expected
This was my first holiday in 5 years. I traveled to the Coral Costa Caribe on February 20 to February 27, 2015. It was located roughly 2 hours away from the airport but I expected that. The beach was amazing and the pool area was okay except the pool bar was closed the whole time and the hot tub was not up and running. The service at the front desk was very disappointing because the staff was very rude and ignorant. At least the wait and bar staffs were pretty nice. The hotel in general is in ne[... read more]ed of serious upgrading. The room we stayed in was not in good condition at all but it was pretty clean. The bed sheets had holes in them, I almost broke my neck by sitting on the chair which broke and there was never any running water when it was time for me to shower. Oh, ya.... then the toilet broke and it took them 2 days to come and fix it. One thing I can say about this resort is that the food was generally pretty good.
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1968mph -
Verified Purchaser
"ARE YOU KIDDING ME!!! - AUGHHH"
Have you ever seen the TV show "Hotel Impossible?" Well this hotel should be showcased on that. It really does need a lot of improvement.
I was very disappointed with the room conditions. When I walked in the room, my jaw dropped. My first reaction was "Are you kidding me? This is what we paid for?? AUGHHH!" It looked and felt like a cheap motel.
The sink area was dark and dingy, the lights, when turned off took forever to turn back on (the ballast needs to be replaced).
The bathroom was dark...[... read more]like there was no light on (seriously needs a light bulb change). The bathroom door wouldn't close. The bottom of the doors look like there was water damage. The door frame had a gap between the wall and the frame so you can actually look through the wall (where is the privacy?)
The toilet bowl had stains on the inside as if it hadn't been cleaned or even worse it looked moldy.
The air conditioner was leaking...water all over the balcony.
The bed was lumpy and the pillows were flat. The bed covers looked old and improperly washed.
The hallways are dark and scary. The elevator didn't work.
I almost forgot...we were on the 3rd floor and when I went to take a shower I found that there was no water pressure in the shower... and then eventually, no water in the shower at all!!! Not even a drop. I complained to front desk and requested a room replacement and was told that it happens at certain times during the day...not much that can be done about it. I was told to go back to my room and they will try to fix it.
The service was varied...some of the staff were really good (understanding and empathetic), some need to take a course on hospitality and customer service (downright rude).
The food was ok...there were 3 restaurants that you need to make a reservation for. The Italian Restaurant - yuck! I think they use tortilla wraps as their pasta for the canneloni and the lasagna...either that or it was extremely undercooked pasta because it was very tough to even cut through.
The beach was spectacular and the view is amazing but the lounge chairs need to be replaced as a lot of them were broken.
These are the things you don't get to see in the pictures that they have on the website. BEWARE...It might seem like you're paying a good price for the trip but truly... no price is worth staying here...not even if it was free.
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Classierthanthis -
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Disgusting!!!
First off, we have done three resorts in 18 months...Punta Cana...Puerto Plata and last ly Costa Caribe...Santo Domingo...Please save your money and pay extra to go somewhere else...we decided to take a last minute trip and call it our Suck It Up trip. So not worth it...we should have just spent the money and went somewhere else. Firstly the travel from the air port took 3 hours as we had to drop others off to other resorts and a local to another town! We arrived at Punta Cana airport at 10:40 a[... read more]nd arrived at your resort at two in the morn. They assigned us our room it was damp drapes were hanging off the the wall and bed was on the floor....sheets were so wrinkled and gray stains on the comforter...thought this was a joke! waited til four in the morn to be assigned a room until the next morn....luckily we talked to a manager and he put us up in a room near the ocean...was not what we expected but was better than the others...no hot water in the sink and the shower was just trickling from the hot tap...manager said the whole hotel was like that....Food was terrible no variety...just horrible all around. Only a few staff smiled the rest looked depressed. Funny the vendors on the beach were very friendly and not pushy...they smiled so that was nice!
We got beach towels when we arrived however we had the same ones for a week because everytime we went for a clean one they said "thirty minutes" lol...what a joke...if you walk the beach it looks like all the other resorts are closed no business.. i asked a local what was happening they said Costa Caribe wanted to build new but they cant afford it so they a running a low cost run down hotel instead...not a four star like trip link stated..will never go through Nolistar again ... looks like a hand me down resort...please dont waste your money or dreams or time here....lots of locals stay here because they need the customers...for sure a SUCK IT UP VACATION...learnt lesson...spend more go elsewhere dont go cheap....
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Me travel -
Verified Purchaser
Not a Hilton Not a four star stay away
The grounds are poorly kept. The hotel could be beautiful but needs a lot of money spent on it, it may have looked like the pictures shown by the tour operators at one time but is in disrepair at this time. There is no comparison to the pictures on the tour site. The rooms are large but poorly maintained and not clean. This hotel rates a one star only because of the beautiful ocean that is is built in front off. The staff try's but are overwhelmed by the amount of work and the hours they must wo[... read more]rk. Poor management, poor service, poor food. I traveled to Porta Plata in the dominion Republic a few years ago and everything was much better except for the ocean . I have traveled to many area's in Cuba and their food, hotel and service was very very much superior to what I had to put up with at this place for shame Hilton. Again for shame Hilton and for shame Trip central for subjecting me a loyal user of your site to this horrible place. I would never recommend this place to an enemy let alone a friend.
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Prmtl -
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Never again..
What a disappointment. No towels, no toilet paper, very poor buffet with always same food. Service at reception is awful. Feeling shared with most guests of the hotel. So many complaints and see so many people upset.
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Myownperson -
Verified Purchaser
Dreadful
The only good thing about that place was the lushness of the area, what more do you want???enough said!!!!!!!!!!!!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
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Linmin -
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Coral Costa Caribe
This hotel needs a sever updating in plumbing and electrical. No water or pressure for showers in evening. hydro went out frequently. Food needs upgrading. We had been there over 10 years ago and I thought they would have been upgraded by now and the food has gone down hill.