Friendly staff and many return visitors

this place is popular with canadians. very thankful that people are respectful of the covid mandates here .. masks are worn when you leave your room, walking around, in bars/restaurants when not seated at your table, and when not eating or drinking. if you can't maintain a distance from people, wear it. hand sanitizer is easy to find. the place is clean, well run, in a good location south of the marina, north of the malecon.

Loved it here!

One of the most authentic resorts I ever stayed in. B artender David was the best! People were welcoming and we had tons of fun. The only bad thing was I had 100$ and a debit card missing from my room. So be aware..watch your surroundings all the time. The location of the hotel was great and Cameron express next to the resort was amazingfor seafood!

Good weather

When boarding the bus I was laughed at buy your representative Hose` that they still only have dark beer as I was there in December and spent alot of money to buy a light beer and again this time spending hundreds of dollars yet again very dissatisfied. I would like to be able to talk to someone about some kind of reimbursement

Hidden Gem

This is an absolutely amazing place to go! It is a smaller, older hotel with tons of charm. I can't express how wonderful the staff are and how hard each and everyone of them aim to please their guests. I have been going for the last six years and am never disappointed and will go again next year. The hotel is always clean and the maid staff always do a great job cleaning the rooms. The food is good and the a la carte is excellent. The beach is wonderful, lounge chairs and umbrell [... read more]as are set out each day. There are lots of excursions to experience as well. If you are planning to go to PV, give this hotel a try! GREAT value for the cost! This hotel is definitely a 5 star in terms of effort!

Disappointed with trip

the food was awful. breakfast was always edible in the past, but every time we had it ,we had egg shells in our omlet. theey ran out of beer,except for dark beer ,which for us was undrinkable.we were then forced to buy our own beer every day at a cost of 400 to 500 pesos per day. on top this we had to eat off the resort at additional cost. We were not allowed to have cooler at the pool area. but when the mexican tourists came .they were allowed to have coolers by the pool.The Air Transat rep.  [... read more]was absolutley useless to us. I have been to this resort over 20years . the staff did the best they could to help us out ,but the resort did nothing. After spending 10,000 Can. dollars for myself and family , for this vacation I am completely disappointed air transat.

Good resort

Very clean and always making an effort to keep it that way Beds were good Staff outstanding Loved the meals in the restaurants at night and the service was great Always wanting to please u and going the extra mile

Excellent staff

The staff at resort were awesome Rosie the morning cook was fantastic grounds were very well kept pool areas were well kept room was good my only complaint about the resort was chairs by the pool towels were put on chairs starting at 5 am or tipped over went to the pool at 11 am was about 12 ppl around pool and 4 in pool and not a chair to be had seen towels put out and no one on them till afternoon other than that it’s a great resort was our third time there

Small but Mighty fine resort

Las Palmas will make you feel at home quickly. The staff are incredible and service is amazing, everything is very clean and well cared for. The resort is right on the beach, so of course, the view is delightful. Sunsets will take your breath away!

Great inexpensive place to go!

Las Palmas by the Sea is a wonderful place to go if you are looking for a quaint, older style hotel and an affordable vacation. The facility is very safe. The staff are amazing and always do their absolute best to assist their guests in anyway possible. The concierge and reception staff are very welcoming and helpful. The hotel although older, is very charming and is very clean. Staff clean continuously throughout the day to ensure that their guests are comfortable in their surroundings. T [... read more]he maids are very good at their jobs as well. They are always courteous, friendly and are completely trustworthy which is very important. The pool areas are well maintained as is the beach which is fairly spacious. There are usually enough lounge chairs and umbrellas to accommodate us sun worshippers. There are various activities offered throughout the day to choose from as well as tours, and a a kid’s club. There is also nightly entertainment provided. Hosea the entertainment director does his best to offer games and activities for all age groups. The food is good with a great selection of items which is sure to satisfy most people. There is also an a la carte dinner offered every.evening which is excellent. Pedro and all the wait staff are terrific. I’m closing, I have gone for four years to Las Palmas and am already planning my trip for next year.

Pleasantly surprised

Everything was very nice. Clean resort, food was very good, staff very accommodating. Excellent location. Evening shows/entertainment staff were very good. Beach was adequate. Excellent time there.

Was a great stay

We had a great time from start to finish the flight there and back was great. The stay and hotel no complaints. Weather was not the greatest but no control over that . The staff were friendly courtius and professional. Not bad food the ala cart was great I would recommend this hotel and certainly Air Transat to people

Las palmas by the sea

Staff was very friendly. Nice beach area and the pool was great that one was adult only. The extra restaurants had very good choices and the buffet was great. The only disadvantage was the wifi did not reach the upper rooms in the corner. Overall the stay was excellent.

An amazingly down to earth all inclusive resort

Me and my friends stayed here last year and loved the down to earth style of Las Palmas by the Sea that we stayed here again this year. Unlike the overly sanitized atmosphere of other resorts, this one is nice and intimate to a point where all the workers get to know us personally by our first name as well as our individually desired favorite specialty drinks and special snacks. Their bar as well as main eating area and formal dinner restaurant is right at the beach so you can see and hear the  [... read more]waves crashing in at all times...amazingly special. Try it out, you won't be dissappointed.

Wonderful resort!

Hotel was very nice! People were amazing, the hotel staff is very friendly and polite! Would definitely stay again. Jose and Karla are ones to remember! Beach is just a walk away and close to local entertainment

Awesome resort

The resort was fantastic good meals good bed the staff were second to none location was excellent only con about the whole trip was the shower being hot and cold but it's livable GREAT JOB las palmas We will be back

Good Vacation!

The hotel was great, once we were settled in. A few things to note, there is no wifi in the rooms, lobby only which is not advertised. Secondly, the rooms facing east have the WORST mornings because they face the kitchen so from 630am onward, its constant scraping of carts and staff talking. Other than that, not enough good things to say about the staff working and the safety. We always felt safe and welcome. The food was okay, but they had lots of fresh grilled options which were awesome!! I w [... read more]ould stay again!

A good hotel depicting a lovely ambiance of old Mexico

An older hotel which we found to be very clean from the main lobby and sitting areas, including the public restrooms,the pools areas, the dining facilities and our room.The staff were friendly, polite, aimed to please. and were continually mopping/sweeping , generally making everything clean (no musty odours). The bathroom was quite small & with only a shower and we had only two very small drawers for our personal items so we pretty well needed to live out of our luggage.

Good times!!

Great time at Las Palmas. We enjoyed the property and the friendly staff, especially the pool bar tenders. The beach is good and location handy to town. Entertainment nightly and a'la cart restaurants made our stay enjoyable, we will return next year for sure!!

Excellent Resort - perfect size

The hotel room was excellent. It was clean, roomy, with balcony and the view of the ocean and grounds was spectacular. We watched many sunsets and started every day with a look at the ocean from our balcony. We loved the waiters who were friendly and very attentive. We sat mostly at the larger family pool. The adult pool was boring and so many people smoked it was hard to breathe at times. The noise at the family pool was sometimes overwhelming. The activity leaders were very much into t [... read more]heir jobs and enthusiastic but always aimed at the teenagers. They spoke less English and were sometimes too wordy and not easily understood. But they were very nice. Perhaps there could be a little time of quiet. Families sometimes want to hear their kids and play their own games, and sometimes parents just want to read quietly. The crazy games were the best to watch. We also enjoyed starting every day watching the huge waves and saw dolphins, whales and silvery jumping fish. This was the first time we saw whales - very special! The food was excellent and ate most of our meals at the hotel. We did go to the town for dinner a couple of times as a special treat. The entertainment was good for the kids and rather lame for the adults. I don't know why you don't promote more authentic Mexican music and traditional culture. We love Mariachi's but couldn't find any performers this year. Over all our stay was excellent and we will be back again next year. Thanks to all the staff for a wonderful job!

Las Palmas

Excellent value Tv service should be upgraded We brought a flash drive loaded with things to watch Staff try hard to help at all times Same problem as always with people reserving lounges at 7:30 and not using them till after lunch. Food is good especialy breakfast and desserts always excellent. Alehandro stands out as a server. Small tip every day for the maids got us extra towels and water when we needed them. Although it was all inclusive we went to town often for dinner the prices a [... read more]re good and food was great.