Sandals Royal Bahamian -3rd time a charm!

Another great vacation at Sandals Royal Bahamian. Staff still amazing and private island breath taking as usual. Food gone somewhat down hill and no more daily 'afternoon tea' served. As of January restaurants don't take reservations so difficult to get tables unless go early at 6pm -preferred old way of making reservations. Still great place - although due to changes might try some where else next time

5th Anniversary Celebration

The hotel is very beautiful. Most of the staff are new. The quality of the service is not at the Sandals standard yet but I believe they will get there. The upper management and staff that have years under their belt are well trained. The food, rooms and everything else are all amazing. The pools was cold because the weather is cool there now. If you have any concerns please use the internal website sabdals.blazeloop.com and management will rectify your problem right away. It really works.

Beautiful resort!

The rooms were modern, large and very clean. The gardens were well kept. There was a variety of options for places to relax and ample space any time of day to find your preferred spot. The food is always excellent as is the hospitality.

Sandals Bahamas

3 night stay. Friday thru Monday. Check in was slow and a bit over the top. At least 30 mins to get thru process where they try to explain everything. Personal escort to the room where baggage arrived later. Grounds are very nice but the beach is realitively small and not really walkable. Food is acceptable but not anything to write home about. Only real complaint would be that after a Friday arrival and a day at the beach Saturday we returned to our room at 5:00 to find it hadn't been cleaned. [... read more] Getting ready for dinner 1 HR later a knock at the door to clean the room was not well received. We simply got a few new towels and sent her in the way. Sunday was no better...again we returned to a room that hadn't been touched. Really! Should also note that a Late nite snack plate sat outside our room for 3 days and was still there when we left in Monday . Must say staff are friendly but that is my experience with all Bahamian residents. It was my first sandals experience would try again but not in Nassau.

Butler service not worth it

The hotel itself is beautiful. Everyone is friendly, food is amazing, always pool/beach chairs available. The issue we had was with the butler service. We paid an extra $ 1000.00 to have this service, and we were ignored the entire time. They gave us a cell phone, but they either didn't answer, or the phone was dead. They had to go to their Manager to request a charger for it. We waited several hours for a response from our butlers. Total waste waste waste of money.

Great Resort!!

The resort was lovely, staff very friendly and the food was amazing. We paid a lot of money for an oceanview which to me wasn't worth it because we only saw a glimpse of it. Very disappointed with that. Room service took a very long time, over an hour each time for a simple order.

So-so vacation

I heard a lot about this resort after booking and some of it was true. Beautiful Resort, many of the restaurants fantastic (Kimonos, Gordons), private island vlery beautiful and relaxing. However, wasn't what I fully expected from Sandals - check-in was painful, service at Baccarat very slow, pool bar service also slow and entertainment was geared for over 60 year olds. And pools were freezing cold!! Certainly didn't live up to my expectations.

Great Vacation!

This really is a great resort. Grounds are small and everything is right there! We had a lovely room with a view of the ocean and pool on the quiet side at Balmoral. The restaurants offered a wide selection of dishes and most were excellent. A lot of the staff are new but they are trying very hard to please! Pools are cool as they have been refilled since the reno, but I'm sure they will heat up soon. The Loop which is a website dedicated to concerns and requests is fantastic. You just  [... read more]email a request and it is done!

Honeymoon cancelled

We didn't get to stay at Royal Bahamian as they closed down two weeks before we were to go there. We got to rebook at another Sandals. Maybe we will get the chance to go there one day. I can't comment on the resort so I'm not sure how it is.

Excellent all around

Had an amazing time staying at the sandals royal Bahamian. The rooms are excellent, clean with unparalleled views of the ocean. The service and food was excellent as well. Would highly recommend this resort!

Perfect Honeymoon

Everything at this resort is wonderful! We stayed at the Windsor with consierage. Cindy was AMAZING! She booked reservations for us and contacted all the chefs about my allergy. I have a severe allergy to gluten and I had multiple options to choose from at every single restaurant! Even the pizza place by the pool had gluten-free. All the staff were very knowledgable about gluten-free food and extremely helpful. Que at Spices went out of his way everyday to make sure I was taken care of. He made  [... read more]me my own gluten-free pancakes, toast, etc. by request and he even brought me snacks to take back to our room. The food at all the restaurants was unreal. We were never disappointed. So many delicious options .... Especially the sea food. We loved all the activities and music at the Windsor pool! The entertainment staff is amazing. We absolutely loved going over to the private island. Bring snorkel gear so you can swim with the sea turtles! It was my favourite part of the trip. Our hotel room was very clean and the bar refilled everyday. We had a photoshoot and absolutely loved the pictures (expensive but worth it). We had a perfect honeymoon and would recommend Sandles to anyone.

Perfect

food fantastic as all sandals. offshore island was a panic great snorkelling with turtles on island. very friendly resort workers. too bad sandals are getting so expensive they are the best resorts we have been to many others that are good but just not as good as sandals

Love this Sandals Resort!

We loved this Sandals resort! The private Island is the best we have ever been to! Having been to 2 other Sandals property and Turks Beaches we absolutely loved every minute of it! Top notch food and drinks! Stayed in a walk out in the Windsor tower very nice room:) Definalty would go back and nice for a 5 day vacation!

Outstanding Resort !

Our experience at Sandals Royal Bahamian resort has been very rewarding, great amenities , beautiful beach and above all an exceptional service by all staff working there who go above and beyond every time to satisfy our needs and asks.

Love this Resort

Beautiful resort, lovely people, great food. Only complaint would be that some of the guest are giving tips and of course the staff accept (why wouldn't they). My problem with this is that you do pay more for Sandals as EVERYTHING is included, including TIPS. I don't disagree that some staff deserve tips and some don't but as a guest when you see someone tipping and you don't, you feel guilty, and we shouldn't feel guilty because you are paying for the tipping up front. One pool staff (waiter) w [... read more]as paid by a couple and he made sure this couple was looked after - he got them a cabana, towels, drinks as soon as they ran out, nacho's, pizza. This fella did more than a butler would do, he was their PERSONAL butler. I would definitely go back to this resort, and would recommend as I think this may be one of my favorite. Shelley Anne, you are doing a great job at this resort. And Kim Hartlen, thanks again for escorting this group every April, and everything extra you do to make sure we have a fantastic vacation, we wouldn't miss it.

Do not buy this vacation package.

My wife and I stayed in late April in the Royal Bahamian Hotel, which was well aged, both the buildings and the furniture. The hotel is situated in a very small land with many amenities and buildings on top of each other; there is almost no green area to breath. The beach is so small and almost always windy. Most important is that the staff are almost without exception very reluctant to serve and work. It is almost impossible to see any staff smiling. One staff of particular interest is Valeri ( [... read more]the supervisor at the Cay restaurant) who is very nervous and rude, and seems almost ready to attack you physically. My wife has been suffering from bedbug after our return from the vacation. The vacation package was very expensive, and sold as a 5-star hotel but this hotel is most probably the equivalent of a 3-star European beach hotel. If you have not seen a 5-star vacation hotel in Greece, Spain or Turkey, you can accept this hotel as a 5-star; but having enjoyed staying in many 5-star vacation hotels in these Mediterranean countries, I would not accept this vacation package and the hotel as a 5-star vacation package and 5-star vacation hotel. We were misled by the advertisements that the British Royals stayed in this hotel; it turned out to be true but it was almost a century ago! If you cannot enjoy your vacation in a better hotel and insist in buying this vacation package, lower your expectation.

Great vacation at an impressive resort

We recently arrived home from a great vacation at Sandals Royal Bahamian. It’s just a short trip from the airport to the resort which is always a nice bonus. The resort itself was beautiful, the gardens and grounds are amazing, food was good to very good, room (Windsor honeymoon grande lux club level) was a good size and We recently arrived home from a great vacation at Sandals Royal Bahamian. It’s just a short trip from the airport to the resort which is always a nice bonus. The resort itse [... read more]lf was beautiful, the gardens and grounds are amazing, food was good to very good, room (Windsor Honeymoon Grande Lux Club Level) was a good size and clean, bathroom was modern and great for us, the balcony was small but fine and view was overall good -- we could see part of the ocean and the swim up pool below us. The pools were both good, we were by the quiet pool mostly but we were at the other pool a couple of times, and found the Playmakers fun and full of energy. Service at the pool bars was usually very good, slow once or twice the first day or two but after that it was great. We always wonder about the thoroughness of cleaning of the drink glasses at the pool bars, maybe more care could be taken there, but we have seen that at all the resorts -- possibly one of few weaker points of Sandals. We found the staff very friendly and helpful. We seemed to run into Filius, the resort manager, a lot and he always spoke and was very personable. The island was very nice as it was completely different from the rest of the resort. One of the highlights of the trip was swimming with the turtles off the back side of the island. Restaurant on the island was good for lunch, average for supper. Restaurants -- for supper meals -- we enjoyed all meals at supper time, our favourite restaurant was Baccarat. Both meals there were great, however the sole the first night didn't look or taste the same as the second night, the first night was exceptional, The second night didn't have near as nice a presentation and was not as tasty. The signature beef dish was excellent. Kimonos was very good, we enjoyed the "show" put in by the chef at our table. The Crystal Room was very good. Casanova's was good, the anti pasta bar was great. Gordon's was good, but we were a little disappointed as we expected something exceptional as it had only been available to butler guests until recently. We had heard from other guests that the menu there had really changed and did not offer the high end meals that they used to, ex. King crab legs etc....We didn't eat supper at Cricketers or Spices. Lunch -- we enjoyed the buffets at Spices -- thought the variety each day and the variety from day to day was great. One of the better buffets (lunch) of the resorts we have been at. Quality overall at the lunch buffets was very good. Breakfast -- ate mostly at Spices -- variety and quality very good, Daphne at one of the omelet stations was friendly and made great omelets. We ate at Baccarat twice for breakfast -- first time was a little slow (which we expected) but food was excellent. Second time was our only complaint -- we ordered fruit plates to start and then main breakfast entrees. Because of an allergy in our party they said they would make up the fruit plates special -- which we expected. However after 40 minutes of waiting and no food in sight we asked about our fruit plates. They said they would get them right away, then a couple of minutes later our waiter came over and said they would have to get the fruit at Spices since the fruit plates for Baccarat were all made up and contained kiwi that day. A couple of minutes later our main breakfast entrees came, however they were cold and somewhat soggy -- it looked like they were cooked when the order went in and then set aside till we got our fruit plates, and then someone forgot to get our fruit at Spices. A few minutes later we got our fruit plates, this was about 50 minutes after our order went in. Other waitresses / waiters we found exceptionally good or friendly were: Carleton at Gordon's, and Tamika, and Carlos at Spices. The staff handled our allergy well. We went to see the culinary desk the second day and she already knew about the allergy. It wasn't long before she knew us by name and wanted to make sure she knew where we were eating each night so she could inform the chef. We safely went off the resort most days enjoying morning walks / runs. We walked into Nassau one day, however you could take public transit in as well for $1.25. Evening entertainment was good, we especially enjoyed the one man band and sax player. Overall we really enjoyed the resort, we would rate it in the top three of the Sandals resorts we have been to.

Very nice resort

beautiful resort beach is not very big but they have a private island with a big beach on it that their boat goes back and forth to all day food was excellent rooms were excellent staff is very friendly and pools were excellent the resort is not very big but public bus runs right in front of resort and takes you right downtown Nassau for a dollar overall very good spot to vacation and only 10 minute bus ride from airport to resort

Amazing Property

Everything from food, service, employees were fantastic. We especially loved the swim up butler suite. Kim Harlen is also amazing travel agent and so happy that we are always a part of her groups!!!!

Fantastic resort

Friendly and welcoming staff. Great food. Loved the private island and snorkeling with sea turtles. Small resort with all the restaurants and theatre conveniently located. Especially liked dining at Gordons on the Pier and being entertained by the resident barracuda below us in the water.