Very nice

The resort is relatively small which we liked. The pool is large and the beach is nice too. It does get very busy at the pool (obviously) and sometimes there is not enough chairs to go round. I would have liked a separate adults only section as there were a lot of children there and the pool was large enough to have separate areas. The rooms are spacious with balcony and the bathroom is also very large. The shower was powerful and shampoo, condition and shower gel are provided. My favourite  [... read more]part is the towels are a proper size, a good size bath sheet not one of the silly towels you get usually in a hotel which barely fits round me! So that alone is worth 5 stars! The staff are all super nice and friendly. Aqua aerobics in the pool with Sergio and Charlie every day was great fun. And Juan doing the beach drinks was very sweet. The food was very inconsistent but there was plenty of it, so you won’t go hungry. Coffee is nice and juices and a good selection of baked goods. Nightly entertainment was good, we went to a great magic show. The resort was quiet from about 11pm which suited us.

Relaxing but….

Very friendly staff slightly makes up for poor supervision and management. Wine list changed but no list or knowledge of what was available. Speciality restaurants were inconsistent and made the decision to go off site on our last night an easy one. Great beach but not enough loungers for everyone.

Disappointing

There were a lot of small issues that show this resort needs some repairs, my disappointment came from Air Canada vacations. Our flight was Tuesday and was delayed about 3 hours prior to pick up, then again about 2 hours prior to pick up. Approx one hour prior to pick up we received an email to say the flight was cancelled. The rep made some inquiries for us and we were picked up at the scheduled time and delivered to the airport. We waited in line for about 3 hours at the airport for anoth [... read more]er air Canada vacations rep. She gave each of us a voucher for the Beuventura Grand for the night and shuttled there. We were picked up again the next morning at 09:30 for delivery back to the airport. We were then put on a flight to Toronto (our destination was Calgary and was originally direct) we flew to Toronto then on another flight back to Calgary. Needless to say, it was an exhausting couple of days with no explanation whatsoever about what was happening.

Friendly Staff

Hotel was in a very nice and safe area especially for walking to the marina watching the boats come and go including the cruise ships. The 2 specialty restaurants were good, but the buffet had a very repetitive menu. Beach area was small and had several people selling their wares. Room was clean and the service was very good. The restaurants were using hand sanitizers and disinfectant for cleaning the tables, also sanitizing was available in the elevator, social distancing and masks were recomm [... read more]ended but very few people actually wore masks.

Not so good

We have stayed ar 3 other Melia resorts and this one was definitely our least favorite. Had a few issues without room. Breakfast and lunch buffet wasn't too bad but dinner wasn't so good. Location is great!

Great Resort!

We really enjoyed our 1 week stay at this hotel. Check in was a breeze and our rooms were ready when we arrived at 1pm. Rooms were very clean but a tad outdated. The hotel has a very good lay out. The A La Carte Restaurants were very easy to find since they were close together and the pool area was situated in the center of lunch restaurant and bars. The beach was very nice but the people walking by every 5 min to sell stuff got a little annoying after a while. The Melia also had someone on the  [... read more]beach taking drink orders constantly which was very convenient. We also went to the spa for a massage. Love the spa area. It's like a hidden little world on its own. As for the food, I would give it a 4 out of 5. Italian was the BEST A La Carte place and the buffet had a good selection of breakfast and dinner options. Would definitely recommend this resort.

Great place to spend a week

The hotel was a quaint resort which I enjoyed. I loved the family atmosphere. I found a couple of the nights quite loud but not over bearing. The staff were very friendly and helpful. As a single woman I was very comfortable at the Melia

Perfect relaxing holiday

The staff go out of their way to make your holiday perfect. The rooms were clean and the grounds were well kept. The entertainment was great. There was always something going on, archery, ping pong, volleyball, water aerobics, mini put, rock wall climbing and assorted pool games.The waiters actually run to serve you. The food was great and the sunsets fabulous. I had a great time.

3.5 star only

Service people are friendly & work hard. Food was fairly good but a lot of it I couldn’t or wouldn’t eat. Signage was missing at times especially to indicate if the food contained seafood. Pool bathrooms are kept clean but hotel rooms need a thorough cleaning as do all of the surfaces around the pool and the wrought iron tables/placemats in the main buffet. Too often found dishes/glasses/cutlery that was supposed to be “clean” wasn’t. :(

Lovely resort

We loved the Mexican theme..food, decor, artwork, etc..wanted to experience the Mexican style not a cookie cutter hotel. All the staff were amazing and very helpful about tours, wheelchairs, iPad assistance!

And it is indeed an amazing resort - in more ways than one - we would give it an A+ for everything except shade. As my husband has had a few melanomas and has been advised not to sit in the sun, it was very difficult to find shady spot on either the lower beach or the pool area- there are many palm trees but they are very tall and do not provide much shade, maybe some more palapas.

We found everything about the grounds interesting and so clean; it was great to be able to just sit on a bench in the lush gardens between the trees and watch the birds fly by, see the turtles among the gold fish, enjoy the various flowers. The pool was so clean at all times. The service from the staff was excellent, always very friendly and accommodating . The food was plentiful and well prepared, the a la carte restaurants had varied menus, both alcoholic and non-alcoholic beverages were p [... read more]lentiful. The room was more than adequate with a great view. The nightly entertainment was enjoyable and very professional. Due to health problems, this was our first southern trip in a few years and it was a very happy experience - we hopefully will return soon.

Beautiful 4 star resort

Clean. Friendly staff. Good service. Lots of fun activities to do. The food is good. Location is nice. Geared to Families and middle aged to older people. Close to airport and Marina. Short bus ride to town or 9 dollar taxi ride. Very safe area. Felt secure and safe.

Good family resort

As a family trip we really enjoyed this resort it was not to big not to small just a nice size, food was good, service was good? We would stay here again and recommend it. The only little disappointment was we notified them that it was a special Anniversary but it was not acknowledged.

Melia!

If you have a family this is the resort to go to. As a single mom bringing my 2 kids ages 3 and 13, there was something for each of them to do, all of the time! My 3 year old LOVED the kids club. Isabel and Keren in the kids club were helpful and knowledgeable, and the kids loved being with them. Food was great! No matter which restaurant you went to there was something there for each one of us. Overall we always felt safe at this resort, and I never felt pressured to purchase or do anything we [... read more] didn't want to do. We will be back.

More Disappointed then not

The food was boring and very disappointing. Our package included 3 al la carte restaurants, after trying 2 we didn't even bother booking the 3rd. We were there for a week and after day 2 we went to town or the marina to eat all of our meals. The staff at the hotel (cleaning, pool,restaurants) was excellent the check in staff was good. The room was clean but the air conditioning could not keep up and therefore uncomfortable for sleeping. The pool was unusable for almost everyone in the reso [... read more]rt because of the cold temperature, the staff would not even enter the pool for aerobics and other activities. The resort was clean and the grounds well maintained.

Great resort!

Loved the location of this hotel. My husband and I like to explore outside of the resort and found the location of this hotel to be perfect. We were able to walk across the street to the Marina where there was a variety of restaurants and shops and about a 15 minute cab or bus ride from the city. The hotel and our room was very clean and the service was excellent. We had a beautiful ocean and mountain view and we were able to watch the cruise ships sail in and out of the Marina. I was a bit disa [... read more]ppointed with the food variety and options.

Decent hotel, good staff

We recently returned from a stay at the Melia PV. We had an upgraded room (Ocean front) which was excellent. The beds were very comfortable, and it was extremely quiet. It had probably been renovated as there was no sign of it being dated at all. The buffet was fairly good. the selection was very limited, but what was offered was very tasty. It wasn't the usual bland, buffet food, but had nice flavor, use of herbs and spices, etc. There were simple things missing like jam, cheese for b [... read more]reakfast, but we always found something good to eat. We only ate at the lunch restaurant twice: they had great selection and a really good pizza selection (fresh and lovely crust). The staff were very helpful for the most part and we had no issues. The bar tenders at the lobby bar were very friendly and the staff providing service around the pool were quick and courteous. The clientele was extensively families with young kids, as it has a kids club. Made it fairly 'screamy' at the pool. The other half seemed to be fairly senior. We saw very few people in our age range (early 50's) and English. This hotel is in the Marina zone and very handy to shopping. You can pick up a city bus just outside the hotel. The buses are frequent but bring your ear plugs as they are very noisy! Beaches in PV are okay but no one really swims in the ocean as it apparently has a lot of under tows.

Very family oriented!

The hotel was not what I was expecting. It is family oriented and very child friendly which iwould have been awesome if I was travelling with my family. The staff was incredible. They were very friendly and not smug like the staff in Cuba. The hotel is nice but could use a lift and a good cleaning. The food was good and plentiful but not exceptional. The fancy drinks like margaritas were made with syrup instead of fresh fruit. Not sure why. I would recommend this hotel to families that are [... read more] travelling together. They have buffets, bathrooms, play areas and so much more for children. I wouldn't recommend this place for adults only.

Dated but still good.

This property is in need of a renovation. The being said, the food and drinks were good, and the service was exceptional. We enjoyed some of the best evening entertainment I've ever seen in Mexico. Good central location with awesome sunsets. Viva Mexico!

Great Resort

Just back from a week at This Melia. We really enjoy this resort, it was not too big which is what we as a seniior couple like. Absolutely no complaints about the staff, the manager, or the lovely doctor on site who had to come and administer to me for a problem, which wasn't serious i might add. The location couldn't be better, near a lovely marina and close to the local bus. A bonus was the proximity to the airport. The beach is not huge and we did not go in the ocean as it was quite wind [... read more]y and choppy. Then pool is huge and not too cold. Overall, the place is very clean and the a la carte restaurants very good.