My home away from home!

This is not a five-star hotel which is fine with me, I don't require that. Overall the staff and the service are outstanding, rooms are adequate and food could use Improvement. Still a good deal for the price.

Another stay at Grand Decameron

Ideal if one has mobility issues. Lots of level walking and ramps. Staff are friendly and helpful. Everything is kept clean. Food is great and always something to eat. Pretty much serve the same things daily so it gets boring if you stay for longer periods of time. I do miss cream for my coffee. They only offer milk. Never went hungry though.

Disappointing after 6 previous visits!

The staff was very friendly, and the resort itself is beautiful. But the Mexican charm of brightly coloured buildings is missing. Unfortunately, there were far too many iguanas around the pool area. On one occasion, an iguana got into the pool, left droppings, and the pool had to be closed for 2½ hours. Iguanas were also in the surrounding trees, and our lounge chairs were soiled three separate times. More shade is definitely needed as well. Another issue was the lack of available loungers.  [... read more]Many times, there were none available anywhere on the property, even when towels had clearly been removed. The new lounge chairs at many of the pools were wonderful, but more are needed so one doesn't need to an air mattresses for comfort. The food was disappointing. Pizza, fries, soup, and other items were often cold or barely warm. Cooked vegetables, potatoes, whole salmon, and bacon were undercooked. Additionally, there needs to be more variety in protein options. We had requested a room on a lower floor, due to my elderly mother walking with a cane. When we arrived the room allocated was on a third floor. It took quite some time to find another available. We were given the top floor in Block 3 which had an elevator. The following morning, the elevator did not work. It was fixed late afternoon. Our room had no cold water the first 3 days. The shower water would get extremely hot quickly so one had to be careful not to get scalded. On day 3 this got fixed. Then the following day we had no hot water. Day 5 onward everything worked! The nightly shows didn't start until 9:30. It would be wonderful to have them earlier because there is no chance of an early evening in with the volume of the show - even with earplugs. (Not in Block 3.) On a positive note, transportation to and from the resort with Nexus was quick! Unfortunately, the food was such a major issue that I will no longer be recommending this resort.

Best Bangalore for your buck

Although a bit dated the staff makes this resort great!!! Unfortunately in the last 2 years the new ownership has seen fit to repaint the resort with boring beige. The previous bright colors made this place so charming. The food has also become a bit repetitive Overall a friendly family resort reasonably priced. I would give it a 3 star

Super friendly Hotel Resort

This hotel is in a great location. The beach is close, walking distance to Bucerias and coffee shops and restaurants if you want to go off the resort. The grounds are really nice. Keep in mind this is an older resort, but kept very clean. Not alot of frills in the rooms, but beds and pillows were comfortable. For the price we paid, I would say we got very good value. We stayed one week and ate off the resort twice. Loved our vacataion and found guests and staff super friendly a [... read more]nd safe.

Be Prepared

You will be dropped off at the edge of a neighborhood. Hopefully your driver will be better than ours. There’s an Oxxo store up the road, as well as a big store - you might want to make a note of it, because your room will only have one warm bottle of water in it, and a lot of the day you won’t be able to find anything to eat. Check in will be nice and relaxed. Maybe excruciatingly slow would be a better way to describe it. Maybe the staff were all training the day we arrived. Without any tr [... read more]ainers present. Before opening the door to your room, close your eyes and picture Motel 6 in the 80s, and get prepared. I think they shipped in the furniture when Motel 6 upgraded in the 90s. Once you enter, be very happy if your light works. The lamps on the nightstands might even work too, if you’re really lucky. Apparently, some of the rooms are even equipped with a floor lamp! You know you’ve hit the jackpot then. Before you look at the shower, lower your expectations. Then lower them a bit more. Did you bring some flip-flops? I’d suggest wearing them in there. Yikes. The shower curtain looks like it’s been there since back when shower curtains were a thing. If you arrive in the afternoon, you’ll be waiting until after 6pm to get anything to eat. Bring food. Once the buffet opens, you and all the birds in the area will enjoy some Saran wrap covered food that you may have to uncover yourself. Underwhelming doesn’t even begin to describe the buffet. Tomorrow, if you want to fight with the wifi at 8am, you might be able to get a reservation at one of the a la carte places. I wish you luck. Otherwise, line up with 50 other people at 7:30am. There are pools. And lounge chairs. If you want one, you’ll have to get up at 6am and go get one. They don’t skim the pools during the day.. ‘nuff said. The beach is nice. The sand is fine. If you like to run on the beach, take a week off. The angle down to the water is pretty steep. On the way back up to the resort, you can try your best to wash your feet at the shower station. One of them almost works! In short, if you pay more than $900/wk per person, Wyndham is seriously tipping you off. A few days in, and I was envying the people heading to the airport to go home.

Tired and in need of some TLC

We have been to this hotel at least a half dozen times. We come back because everyone is friendly, courteous and do their best to be accommodating. Unfortunately there was no hot water during our entire stay. Food: breakfast fine the rest 6/10. Location great but sure could use some work

Outdated

This resort is very outdated in every aspect. There is no dresser or any type of drawer for clothes, no coffee machine in room, poor wifi all around, food was lacking taste or variety, fridge in room but nothing in it and not stocked, grounds were not kept clean( garbage all over) pools not cleaned nightly to remove debris. Have been to over 12 resorts in the last 9 years with most around same price range and all have had all the things mentioned above that Decameron is lacking

Outdated

This resort is very outdated in every aspect. There is no dresser or any type of drawer for clothes, no coffee machine in room, poor wifi all around, food was lacking taste or variety, fridge in room but nothing in it and not stocked, grounds were not kept clean( garbage all over) pools not cleaned nightly to remove debris. Have been to over 12 resorts in the last 9 years with most around same price range and all have had all the things mentioned above that Decameron is lacking

Comfortable

Hotel is definitely aging and needs lots of updating. That said, the staff is wonderful, everything is very clean, the beach is one of the best. It is easy to walk into the small town of Bucerias or up to the highway to catch a bus into puerto vallarta and the malecon. Food is good for breakfast and lunch but dinner is not great. Ala carte restaurants are good. Easy to walk into town to one of the many restaurants there.

Satisfied!

Hotel stay was great!Room was clean and staff was excellent. Great location and maintenance was immaculate. There was always something to eat and we enjoyed all of it. Many pools to choose from. Beach had lots of waves but enjoyed the water. Staff were friendly and helpful!

Very poor at best

The hotel was very run down... - I had one warm/hot shower in 7 days , taps dripping, and no hot water in the sinks. toilets did not flush - the food quality was very poor - lots of choices but everything ( sauces) were watered down lacked in flavor compared to other resorts in Mexico and general overall quality of food was very poor - the bar's had NO fresh fruit, limes, lemons etc. - everything was high sugar content and really just bad. No fresh bananas or strawberries or access for dri [... read more]nks or smoothies etc. the due to the fact that the locals took up over 85% of the hotel , we will NEVER go back....... we were treated poorly...... I have never stayed in a Hotel that was like going to a mexican convention......

Resort

The resort was clean (rooms) and most areas. Washrooms were a little small size wise. Pools were good perhaps another adult pool or area where some light music playing in the background. Iguanas were a little much. Didn't like the fact that they were in dining areas. Dining: food was ok, nothing to write home about, but always cold unless you asked them to put it on the grill again.

Grand Decameron Bucerias

Lovely hotel, located in pretty town of Bucerias. Hotel is decided into 6 bocks of rooms. Each block is set up to have everything you need in walking distance, with the exception of block 5&6. They are across a service road so you have to walk a bit to get to the ocean. We stayed in block 4, ground floor and it was perfect for us. You can walk for ever on the beach. There are vendors but a kind no thank you will do. Had a massage on the resort, $650 peso for 60 min near beach which I recommend d [... read more]oing. Beach is lovely, pools all over the resort. Food and service was good. Staff are very nice. Rooms are clean and comfortable. Free use of Bicycles and kayaks and paddle boards.

STAY AWAY

This is not a resort it's an old hotel. The food is so horrible you will have to go find food off resort. Cold, bland, no selection. Service in the buffets is horrible. Block 2 has a smoking section in front of it, great view of ocean but rooms are so old they are bad. Showers look disgusting, furniture handles fell off. And the noise from the pool area and night entertainment. And on the door side is street delivery trucks, cars thinking, dogs barking and music from the theatre till 1030pm.  [... read more]Block 3 is blocked by Block 1 but you will hear the theatre and the street and the pool noiseand shouting from microphone. The drinks unless u drink beer I never once had a buzz even after 10 mango margaritas..I don't drink tequila and if at home wowzer I'd be knocked out...but never did I once feel a buzz...so drink away those water drinks. No wifi unless you sit in lobby or lobby in block 4 Line up for a la carte every morning at 7am as the app doesn't work fir many people...good luck getting one at all. Entertainment was karaoke Mariachi band Trivia Unless you head to the theatre to see shows which were ok. Pools are clean and nice temp Beach was nice you can walk to Bucerias it's not far Prices in Bucerias are Gringo prices compared to other parts of mexico. Grocery store is expensive same prices as Canada..no savings Gotta get up at 6am to get a chair in the shade..good luck Get the InDrive app it's cheaper to book a ride with them Bucerias-PV cab is 550peso Indrive 250peso If you head to a restuarant or bar like jax the martini is $14 cad Went to a nice Italian restuarant on the water meal was $100 cad and that was with no drinks. Paco taco you can get a meal there for $10 The street bus on highway to sayulita was 30 peso each Avoid this resort save your cash and visit PV...you won't need cab and more nicer hotels.

Pleasantly surprised!

This is not an artzy fartzy resort - but very comfortable! We truly had a very good time! I have absolutely nothing to complain about. It is walking distance to downtown - and we walked there almost every day to see what the locals were up to.

Mediocre

Decent hotel. Basic rooms. Too many rooms for my liking. Had to fight for beach and pool chairs. I would not recommend the a la cartes. Buffet food was decent. Too many locals selling merchandise on the beach. Always haggling. Markets in Bucerias a 15-minute walk.

Fantastic Resort

Resort was super clean, pools were clear and appealing (no issues getting chairs anytime), Staff were very friendly and helpful, Food was fresh with lots of choices, al a Cartes were fantastic and easy to book on the app. Beach was clean and attractive. Would definitely return Flights were very comfortable and timely. Thanks Susan for recommending this resort.

Fantastic Resort

Resort was super clean, pools were clear and appealing (no issues getting chairs anytime), Staff were very friendly and helpful, Food was fresh with lots of choices, al a Cartes were fantastic and easy to book on the app. Beach was clean and attractive. Would definitely return Flights were very comfortable and timely. Thanks Susan for recommending this resort.

Wonderful resort

Grounds well taken care of, rooms clean. Bar and restaurant staff are great. They work hard here. It's an older style hotel and they are working on so many improvements over the years. LOVE the location close to Bucerious and local stores. Suggestions: Icecream open at dinner, not just lunch. Face cloths standard in bathrooms. It would be nice to get more umbrella and chairs at pool and beach. I need some shade.