Loved the Tropicana

We thoroughly enjoyed our stay at the Tropicana. We knew it was going to be an older hotel but they have kept it up very well attending to details every day. The staff was all pleasant and we particularly appreciated Noemi and Marisela at reception. The views from the hotel are wonderful, especially from Superior rooms although our first night was in a Standard room and even it was oceanview. The information for the upgrade to Superior we had paid for hadn't been received by the hotel the first  [... read more]night but those ladies at reception got it handled and we were moved to a beautiful Superior room to make up for it. The location just can't be beat with all the live music and restaurants within minutes of walking, plus the beach is beautiful right in front of the hotel and you can watch all the activity from up on your own quiet balcony. We intend to go back to the Tropicana again...as soon as possible!

Great stay

Hello I truly enjoyed myself. Everything was perfect. Kudos to the wonderful, helpful staff. Would recommend it ot all my friends. Anton mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Fabulous Location!

The Tropicana is right in the heart of Old Town.....you can walk everywhere. The grounds are lovely, 2 nice pools and a great beach. Some of the rooms are getting tired but I believe they are upgrading as they can. We have stayed here a number of times because we love the location. It's not the Ritz by any means, but its very clean. Note: don't pay extra for the breakfast option!

Simply the best!!

It was my first time at The Tropicana but many friends were raving about it. The hotel is very well located. The rooms are big and comfortable and most have balconies. I was surprised at how quick and efficiently all the service requests were answered. The front desk staff is professional and courteous. The hotel is directly on the beach and the staff keeps it clean and there is bar service. All and all, I was satisfied and will for sure return there.

Hidden Gem

The Tropicana hotel is a welcome change from today’s newer resorts. It embodies old world charm from an era gone by. The staff are warm, friendly and extremely helpful. It is perfectly situated by the ocean and the Romantic Zone, which is full of restaurants, shops and galleries, all within walking distance. It is always a pleasure staying at the Tropicana!

Great Location

One of the few hotels in the romantic zone on the ocean with their own palapas which is super convenient. Staff are friendly and rooms are just fine for the price. Whenever we are in PV we always stay here and it's never let us down.

Lacking

Some of the rooms do not have A/C !! The staff are very indifferent. The pool and the beach are very good. The food is very basic. Only one menu all day. Not much choice. Location is great, close to everything you may need. Cleanliness could be much better. They have a rule about no glass in pool area, yet they serve glass bottles by the pool!! Their beach area needed to be cleaned better,bottle caps, cigarette butts, plastic forks etc, were there for days.

Tropicana in PV, Mexico

The hotel is a good old faithful and not bad as a whole. Most of the staff are good except for the resception desk staff. They are bad! I had to come downstairs three times when we first arrived for a safe key. Then they had the never to ask me what room number after the third time! Same staff! They seemed very uninterested in helping all through the vacation when we had questions. And everyone in Mexico wants tips! They may want to come to Canada...most dont get any tips for the jobs we per [... read more]form! Lol.

Amazing and friendly

This is our second year staying at Tropicana,and we feel like coming back home, the amazing people who work there make us feel like family great service and ongoing upgrades in the facilities, thanks again always looking forward to our next visit

Great location and service!

On my recommendation, my friend is staying at the Tropicana next month and we are planning on returning next year with our friends. Great location in the romantic zone of Puerto Vallarta. Perfect for shopping, theater and dining. Thanks Tropicana!

Tropicana Hotel Puerta Vallarta, Fabulous

I booked a Superior Room, when I arrived it had 2 double beds, next day we moved to a room with a King Bed. Was nicely painted, had a great shower and bathroom. Air Conditioning worked great and best of all It was the first floor in the Renovated tower. It looked out over the ocean and we could hear the waves at night. Boy cant get much better than that. We had the breakfast plan , you got scrambled eggs, pancakes, French toast, fruit yougurt , granola. All in all we picked a good place and the [... read more] location is great for restaurants and shopping. Lots of palapas but they do play the towel game, so go early. Nice stretch of beach to walk on also. I would return here again.

Clean & comfy!

This was my third or fourth stay at the Tropicana and the cleanliness, staff efficiency ahd friendliness have been consistently good. Pool and beachfront well serviced and maintained. It's situated well for wandering around old Vallarta. Feels like home when we get there, and we will go back..

Standard resort.

Grounds were nice and very clean place, dated rooms and bathrooms were a bit moldy. Don't buy the breakfast buffet style package...very bland tasteless. Pleanty if great local places to have a great breakfast for cheap prices. Hotel policy does not allow any guests up to your room so you can't invite your friends to enjoy a drink on your balcony.

Poor excuse for a resort hotel

We paid extra for a superior room. The only superior part may have been a decent view. When we arrived we asked what the room was and requested a different one that we could at least make some of our own meals in. We were told they had no such rooms. A week later we ran into a couple that had a full kitchenette although they hadn’t asked for it and they couldn’t switch either. Our room didn’t even have a mini fridge which is absurd considering the 30 degree temps we had. The air conditione [... read more]r worked when IT wanted to and constantly beeped throughout the night due to a faulty timer. We asked 3 times for it to be fixed but never was in the 2 weeks we stayed there. The cleaning staff were very good. That’s one positive. The front desk people couldn’t care at all about their guests. Even upon checkout never inquired how our stay was or hoped to see us again which they never will. I wouldn’t recommend the Tropicana to people I don’t like let alone a friend.

Give me location instead of over priced extras

This hotel is about location. The amenities and room are good,but the proximity to old town is great. The pools are fair, one more family is located beside another deeper pool for short length swimming. The beach location again was pretty ideal, very close to the busier beach zones closer to mid town, but quiet enough to relax and not be bothered. The included breakfast for my arrangement was basic (eggs, bacon, toast and coffee), but enough to start the day. Although the property is o [... read more]lder, it is kept well maintained. This was a very good economical choice of holiday. You don’t get the bells and whistles, but you aren’t paying for them either.

Great location, clean and safe...

I have been going to the Tropicana for the past 4 years, likely 5 times by now. It is my first choice when going to Puerto Vallarta. While some of the mechanics of the hotel are old (“iffy” plumbing) the best feature is the property’s cleanliness.

Good for the price, needs better internet

It's a nice little place. It's old, and the furniture and decor etc is not all that pretty but it's comfortable and has all the amenities. Friendly staff, a decent bar, decent food. Very few options for vegetarians though. And very limited options for breakfast. They definitely need to Invest in better internet service and have wifi in the rooms, front main entrance area, and the beach, Internet was a huge problem. Pros- great location, spacious rooms, beach facing with a balcony. Decen [... read more]t Pools and other aminities. Cons- Limited internet in the hotel, limited Food options, need to wear a band as a guest, that was not nice. Staff needs to pay more attention to Details for a more welcoming, comfortable Experience.

Perfect location

I love this hotel!! It's location is perfect you can see the pier, lots of activity great restaurants around,hotel food is ok but nice to have options. People are so awesome friendly helpful. Hotel is clean, right on the best beach. Great price save your $$ don't do inclusive higher priced hotels, you feel you got to stay in the resort. This hotel has only 1 drawback the beds are very hard( really hard lol)

Seven years in row...Must be good

This is one of the oldest hotels in PV. That means the best beach...they got first pick. They are up grading more and more every year. Staff is so friendly. Clean. Lunch is great. Never had dinner there. Best guacamole ever!!! Met so many beautiful people, hopefully new best friends from all over the world. Just got back and booking again for November.

Tropicana Hotel - Peurto Vallarta, Mexico

The hotel was nice they upgraded me from Superior to Junior Suite ( I think they couldn't find me in the system) LOL I had only a small view to the ocean - mostly my view consisted of street behind the hotel and other condos.The room had a working AC, gas stove, fridge, and coffee maker, along w/ utensil rack including spatula, spaghetti strainer, etc... My main complaint was there was no items necessary to utilize the suite such as an alarm clock, paper towels, dish soap, kleenex's or even a c [... read more]up towel, they did have a dishrag though :). They did provide a set of dishes and cutlery for 2. There was also a little piece of foam under both mattresses which my travelling companions did not have on there's.